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Affiliate Summit West 2016
Affiliates & Affiliate Managers: Partners or
Adversaries
Tricia Meyer, MeyerTech, LLC, @SunshineTricia
Cindy Ballard, Greg Hoffman Consulting, @Cingroomer
Agenda
• Recruitment and Joining Programs
• Communication Methods
• Negotiation
• Information Sharing
• Common v. Competing Goals
• Affiliate Managers as Affiliates
Round 1
#1: Recruitment and Joining Programs
• What do affiliate managers like to see in an
application?
• Be sure to list the site you will promote the merchant
on.
• How will you promote the merchant?
• What can an affiliate do if she is rejected?
#1: Recruitment and Joining Programs
• How do affiliates like to be recruited?
• How can a merchant get an affiliate’s attention?
• What turns affiliates off?
• Do merchants get paid for the number of affiliates
they add to a program?
Round 2
#2: Communication Methods
“If affiliates don’t read their newsletters, it
isn’t the affiliate manager’s fault they
missed information.” --Cindy
“Affiliate managers need to understand
affiliates get 1000s of emails a week from
merchants.” --Tricia
#2: Communication Methods
• Newsletters
• Social Media
• Instant Messengers/Skype
• Phone
• Direct Email
• Blog Posts
• Conferences/Meetings
Round 3
#3: Negotiation
• Homepage placement
• Newsletter placement
• Blog/Video reviews
• Social Media mentions
• Featured merchant in category
#3: Negotiation
• Products to review
• Exclusive coupons
• Vanity codes
• Commission increases
• Prizes to give away
• Bonuses
• Trademark bidding rights
• Slotting Fees
Round 4
#4: Information Sharing
• Overall program stats
• Types of sites doing well
• Products selling well
• Top performing links/coupons
• Upcoming deals
• Merchant-specific information
#4: Information Sharing
• Specific sites doing well
• Stats for individual affiliates
• Suggested keywords other affiliates are using (long-
tail or AdWords)
• Ownership information of other sites
Round 5
#5: Common v. Competing Goals
“Affiliate managers’ goals are not always
in line with the affiliates.” --Tricia
“Merchants often have different goals the
affiliate managers must reach that
affiliates may not like.” --Cindy
#5: Common v. Competing Goals
• Overall program revenue
• Overall commissions paid out
• Number of active affiliates
• Which affiliates make the most money in the
program
• OPMs that get kickbacks on sales
• Commission rates
Round 6
#6: Affiliate Managers as Affiliates
• Experience on the other side
• Competition now or later
• Not all affiliates know
Questions?
Tricia Meyer
tricia@sunshinerewards.com
@sunshinetricia
Cindy Ballard
cindy@greghoffmanconsulting.com
@cingroomer

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Affiliates and Affiliate Managers: Partners or Adversaries?

  • 1. Affiliate Summit West 2016 Affiliates & Affiliate Managers: Partners or Adversaries Tricia Meyer, MeyerTech, LLC, @SunshineTricia Cindy Ballard, Greg Hoffman Consulting, @Cingroomer
  • 2.
  • 3. Agenda • Recruitment and Joining Programs • Communication Methods • Negotiation • Information Sharing • Common v. Competing Goals • Affiliate Managers as Affiliates
  • 5. #1: Recruitment and Joining Programs • What do affiliate managers like to see in an application? • Be sure to list the site you will promote the merchant on. • How will you promote the merchant? • What can an affiliate do if she is rejected?
  • 6. #1: Recruitment and Joining Programs • How do affiliates like to be recruited? • How can a merchant get an affiliate’s attention? • What turns affiliates off? • Do merchants get paid for the number of affiliates they add to a program?
  • 8. #2: Communication Methods “If affiliates don’t read their newsletters, it isn’t the affiliate manager’s fault they missed information.” --Cindy “Affiliate managers need to understand affiliates get 1000s of emails a week from merchants.” --Tricia
  • 9. #2: Communication Methods • Newsletters • Social Media • Instant Messengers/Skype • Phone • Direct Email • Blog Posts • Conferences/Meetings
  • 11. #3: Negotiation • Homepage placement • Newsletter placement • Blog/Video reviews • Social Media mentions • Featured merchant in category
  • 12. #3: Negotiation • Products to review • Exclusive coupons • Vanity codes • Commission increases • Prizes to give away • Bonuses • Trademark bidding rights • Slotting Fees
  • 14. #4: Information Sharing • Overall program stats • Types of sites doing well • Products selling well • Top performing links/coupons • Upcoming deals • Merchant-specific information
  • 15. #4: Information Sharing • Specific sites doing well • Stats for individual affiliates • Suggested keywords other affiliates are using (long- tail or AdWords) • Ownership information of other sites
  • 17. #5: Common v. Competing Goals “Affiliate managers’ goals are not always in line with the affiliates.” --Tricia “Merchants often have different goals the affiliate managers must reach that affiliates may not like.” --Cindy
  • 18. #5: Common v. Competing Goals • Overall program revenue • Overall commissions paid out • Number of active affiliates • Which affiliates make the most money in the program • OPMs that get kickbacks on sales • Commission rates
  • 20. #6: Affiliate Managers as Affiliates • Experience on the other side • Competition now or later • Not all affiliates know