The document discusses the results of Aera's third annual Stakeholders Satisfaction Survey (called "BEAT") for the year 2015-16. It summarizes positive feedback received which praised Aera's domain expertise, ability to deliver results, and going beyond functional barriers. Areas of improvement mentioned include enhancing consultancy services, updating their website, and innovative pricing models. Charts show high participation rates and excellent ratings for delivery quality, team skills, and communication. The document concludes by outlining major business trends for 2016-17 such as regulatory changes, technology investment, and expanding market opportunities.