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I
N
G
I
S
I
S
A
D
V
E
R
T
HOW T
O F
I
XY
OURCUS
T
OME
R
A
C
QUI
S
I
T
I
ON S
T
R
A
T
E
GY
It’s a sad story
(with a happy
ending)
It begins in the Golden Era of advertising,
when creativity ruled and ads were
entertainment
Got Milk? Wendy’s Grey Poupon
but then came
the internet
and the banner ad
These new digital ads were cheaper.
More measurable. More targetable.
Digital channels took over
SEO SEM
EMAIL
MARKETING
VIDEO
ADVERTISING DISPLAY
but cracks in the digital
facade began to appear
The consumer
experience went
downhill
1
Enter...
Intrusive formats
Creepy retargeting
Slow page load
26% of consumers used ad
blockers in 2020
Source: https://www.statista.com/statistics/804008/ad-blocking-reach-usage-us/
Negative ad experiences caused
a backlash against display ads.
We saw the rise of the dreaded...
ad blocker
Customer acquisition costs rose
due to increased competition
and market saturation
2
Source: https://www.forbes.com/sites/steveolenski/2017/11/18/marketings-next-big-hurdle-the-rising-cost-of-customer-acquisition/?sh=425b98042298
Why?
More competition and market saturation
Consumer buying
habits changed
Recommendations, reviews, and
“word-of-mouth” referrals drove
buying decisions
3
Source: https://www.bigcommerce.com/blog/word-of-mouth-marketing/#word-of-mouth-marketing-statistics
What did this mean for brands?
Advertising was dead.
So where’d that leave brands for
growing their customer base?
Brands turned to Partnerships
for customer acquisition
Modern partnerships deliver
what ads don’t
Authenticity Advocacy Efficiency
Partnerships . . .
Introduce you to a partner’s
established audience
Serve as a direct source of referrals
and customer acquisition
Give you instant credibility
Partnerships . . .
Partnerships . . .
Build trust by association
Shape the word-of-mouth
recommendations that drive
buying decisions
Are we talking about affiliates?
Nope.
Today’s partnerships are
innovative and diverse.
LET’S TAKE A LOOK.
B2B partnerships
B2B partnerships = two businesses help one another
promote and build their brands through:
Collaborative marketing
Technical integrations
Cobranding
B2B
partnerships
win/win
Sun Basket earned commissions
through referrals
505% saw QoQ revenue growth
Source: https://go.impact.com/CS-PC-EV-Rastellis-TYP.html_ga=2.7031154.1327110890.1610375644-1654689536.1584314714
During COVID-19, premium protein supplier Rastelli’s
partnered with Sun Basket to deliver meat directly to
consumers. Both parties benefited.
A publisher produces editorialized content about a brand
or service that appears native to their publication
Sponsored posts
Holiday gift guides
Review sites
Content partnerships
Publishers earned commissions
for review articles
fuboTV saw 65%growth YoY
Source: https://go.impact.com/CS-PC-ED-fuboTV.html?_ga=2.249235783.1327110890.1610375644-1654689536.1584314714
fuboTV needed to grow, so they partnered with a
variety of publishers to expand their scale.
Content
partnerships
win/win
Mobile partnerships
Any partnership that primarily engages mobile users
and usually aims to drive:
App installs
In-app actions
Mobile web conversions
32%+ growth YoY
Fans get ticket offers as they
listen to their fave artists
Source: https://go.impact.com/CS-PM-EV-Ticketmaster.html?_ga=2.8088946.1327110890.1610375644-1654689536.1584314714
An app-to-app integration allowed Spotify listeners
to buy tickets directly from Ticketmaster.
Mobile
partnerships
win/win
Influencer partnerships
The influencer agrees to show their audience
a brand’s:
Messaging
Content
Product
Influencers earn commissions
for creating content
15%of total conversions
Source: https://impact.com/partnerships/from-big-zin-to-subtle-soave-variety-drives-wincs-popularity-and-partnerships-watch-now/
Winc leveraged the power of micro-influencers
to grow its subscription base.
Influencer
partnerships
win/win
Partnerships are the modern path
to customer acquisition.
So, what are the
keys to successful
partnerships?
Find partners based on audiences and objectives
Communicate goals
Track results
Build trust
Optimize to your partners
Partner like a pro:
But how?
by investing
in Partnership
Automation™
Partnership automation
technology empowers
you to manage, optimize,
and scale partnerships
throughout their entire
life cycle.
Build your ideal team
Nurture partners
at scale
Attribute
accurately
Automate contracting
and payouts
Spend on legitimate
Partners only
Empower your future
decision-making
Discover
& Recruit
Contract
& Pay
Track
Protect &
Monitor
Optimize
Engage
The formula to
partnership success:
Scale
Automate
Grow
Pay your respects —
check out the ebook
impact.com/adisdead
Want to learn more?
grow@impact.com
impact.com

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How Brands Use Partnerships for Customer Acquisition

  • 2. It’s a sad story (with a happy ending)
  • 3. It begins in the Golden Era of advertising, when creativity ruled and ads were entertainment Got Milk? Wendy’s Grey Poupon
  • 4. but then came the internet
  • 6. These new digital ads were cheaper. More measurable. More targetable.
  • 7. Digital channels took over SEO SEM EMAIL MARKETING VIDEO ADVERTISING DISPLAY
  • 8. but cracks in the digital facade began to appear
  • 12. 26% of consumers used ad blockers in 2020 Source: https://www.statista.com/statistics/804008/ad-blocking-reach-usage-us/ Negative ad experiences caused a backlash against display ads. We saw the rise of the dreaded... ad blocker
  • 13. Customer acquisition costs rose due to increased competition and market saturation 2 Source: https://www.forbes.com/sites/steveolenski/2017/11/18/marketings-next-big-hurdle-the-rising-cost-of-customer-acquisition/?sh=425b98042298 Why? More competition and market saturation
  • 14. Consumer buying habits changed Recommendations, reviews, and “word-of-mouth” referrals drove buying decisions 3 Source: https://www.bigcommerce.com/blog/word-of-mouth-marketing/#word-of-mouth-marketing-statistics
  • 15. What did this mean for brands? Advertising was dead.
  • 16. So where’d that leave brands for growing their customer base?
  • 17. Brands turned to Partnerships for customer acquisition
  • 18. Modern partnerships deliver what ads don’t Authenticity Advocacy Efficiency
  • 19. Partnerships . . . Introduce you to a partner’s established audience
  • 20. Serve as a direct source of referrals and customer acquisition Give you instant credibility Partnerships . . .
  • 21. Partnerships . . . Build trust by association Shape the word-of-mouth recommendations that drive buying decisions
  • 22. Are we talking about affiliates? Nope. Today’s partnerships are innovative and diverse. LET’S TAKE A LOOK.
  • 23. B2B partnerships B2B partnerships = two businesses help one another promote and build their brands through: Collaborative marketing Technical integrations Cobranding
  • 24. B2B partnerships win/win Sun Basket earned commissions through referrals 505% saw QoQ revenue growth Source: https://go.impact.com/CS-PC-EV-Rastellis-TYP.html_ga=2.7031154.1327110890.1610375644-1654689536.1584314714 During COVID-19, premium protein supplier Rastelli’s partnered with Sun Basket to deliver meat directly to consumers. Both parties benefited.
  • 25. A publisher produces editorialized content about a brand or service that appears native to their publication Sponsored posts Holiday gift guides Review sites Content partnerships
  • 26. Publishers earned commissions for review articles fuboTV saw 65%growth YoY Source: https://go.impact.com/CS-PC-ED-fuboTV.html?_ga=2.249235783.1327110890.1610375644-1654689536.1584314714 fuboTV needed to grow, so they partnered with a variety of publishers to expand their scale. Content partnerships win/win
  • 27. Mobile partnerships Any partnership that primarily engages mobile users and usually aims to drive: App installs In-app actions Mobile web conversions
  • 28. 32%+ growth YoY Fans get ticket offers as they listen to their fave artists Source: https://go.impact.com/CS-PM-EV-Ticketmaster.html?_ga=2.8088946.1327110890.1610375644-1654689536.1584314714 An app-to-app integration allowed Spotify listeners to buy tickets directly from Ticketmaster. Mobile partnerships win/win
  • 29. Influencer partnerships The influencer agrees to show their audience a brand’s: Messaging Content Product
  • 30. Influencers earn commissions for creating content 15%of total conversions Source: https://impact.com/partnerships/from-big-zin-to-subtle-soave-variety-drives-wincs-popularity-and-partnerships-watch-now/ Winc leveraged the power of micro-influencers to grow its subscription base. Influencer partnerships win/win
  • 31. Partnerships are the modern path to customer acquisition. So, what are the keys to successful partnerships?
  • 32. Find partners based on audiences and objectives Communicate goals Track results Build trust Optimize to your partners Partner like a pro:
  • 34. by investing in Partnership Automation™ Partnership automation technology empowers you to manage, optimize, and scale partnerships throughout their entire life cycle. Build your ideal team Nurture partners at scale Attribute accurately Automate contracting and payouts Spend on legitimate Partners only Empower your future decision-making Discover & Recruit Contract & Pay Track Protect & Monitor Optimize Engage
  • 37. Pay your respects — check out the ebook impact.com/adisdead
  • 38. Want to learn more? grow@impact.com impact.com