This document summarizes a presentation on adopting a market orientation approach in libraries. It defines key marketing concepts like the marketing concept and market orientation. It discusses models of market orientation and how market orientation has been studied and developed in the library context. The presentation explores how market orientation can benefit libraries by improving customer satisfaction, helping libraries adapt to changes, and enhancing competitiveness. A case study of Emory University restructuring its library approach along market segments is provided. Further research on developing scales to measure market orientation in libraries is recommended.