A professional receptionist is mainly responsible to communicate first with the clients, and to be in the front liners in the business industry. So it is very important for you to have the skills in office management. This course will help you to learn organizational skills, office management techniques, and advanced Microsoft Office skills.
See more: https://bit.ly/2waDVIk
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Managing an office is no easy task, especially with the so many small details they have to take care. If you want to be a good office administrator, you have to develop these core skills such as team work, communication and attention to detail. This Office Administration Advanced Diploma Level 4 course will help you do just that and more.
See more: https://bit.ly/2FiotNJ
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A professional receptionist is mainly responsible to communicate first with the clients, and to be in the front liners in the business industry. So it is very important for you to have the skills in office management. This course will help you to learn organizational skills, office management techniques, and advanced Microsoft Office skills.
Learn more: https://bit.ly/2waDVIk
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Development of small and medium sized businesses are required for building a strong foundation of any countries economy. In order to support these small businesses to grow and perform better, comes this easy and simple Sage 50 Accounts 2017 Complete Training course.
See more: https://bit.ly/2NfNUzR
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The fundamental part of a business is accounting. It is a prerequisite for small or medium sized business or those starting out to be fiscally responsible. If you fall into these categories, then you need UK’s favourite accounting software, Sage 50 accounts. In order to learn how to use it to its full capacity, you need to use this Sage 50 Accounts 2017 Intermediate Training course.
See more: https://bit.ly/2kyHzDc
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We have all heard of project management in the business world. Given the importance of this discipline, companies are always on the lookout to find good project managers. Now – with the help of this Project Management Skills Accredited Training course – you can be part of this elite group of people as well.
See more: https://bit.ly/2k4wVnn
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Interior designing might come to some people easily, while others may keep on scratching their heads about it. It is sometimes necessary to carry out these interior decorating in order to keep up with the times or manage the new furniture you keep getting all the time. Either way you need help for this task, which you can get in this Interior Design Level 3 Diploma course.
See more: https://bit.ly/2HZIhEx
HR & Recruitment Consultant Diploma Level 3 has been designed to improve your skills and develop your career further in HR management and recruitment consultant.
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Supply chain management is crucial for all businesses, as breakdown in the one aspect of this can lead to catastrophic results. You could lose customers, opportunities and incur heavy losses. Not to worry though, because now you can take this Supply Chain Management Diploma Level 3 course and work your way through understanding supply management.
See more: https://bit.ly/2IatiXJ
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Managing an office is no easy task, especially with the so many small details they have to take care. If you want to be a good office administrator, you have to develop these core skills such as team work, communication and attention to detail. This Office Administration Advanced Diploma Level 4 course will help you do just that and more.
See more: https://bit.ly/2FiotNJ
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A professional receptionist is mainly responsible to communicate first with the clients, and to be in the front liners in the business industry. So it is very important for you to have the skills in office management. This course will help you to learn organizational skills, office management techniques, and advanced Microsoft Office skills.
Learn more: https://bit.ly/2waDVIk
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Development of small and medium sized businesses are required for building a strong foundation of any countries economy. In order to support these small businesses to grow and perform better, comes this easy and simple Sage 50 Accounts 2017 Complete Training course.
See more: https://bit.ly/2NfNUzR
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The fundamental part of a business is accounting. It is a prerequisite for small or medium sized business or those starting out to be fiscally responsible. If you fall into these categories, then you need UK’s favourite accounting software, Sage 50 accounts. In order to learn how to use it to its full capacity, you need to use this Sage 50 Accounts 2017 Intermediate Training course.
See more: https://bit.ly/2kyHzDc
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Interior designing might come to some people easily, while others may keep on scratching their heads about it. It is sometimes necessary to carry out these interior decorating in order to keep up with the times or manage the new furniture you keep getting all the time. Either way you need help for this task, which you can get in this Interior Design Level 3 Diploma course.
See more: https://bit.ly/2HZIhEx
HR & Recruitment Consultant Diploma Level 3 has been designed to improve your skills and develop your career further in HR management and recruitment consultant.
The course is divided into two parts, one focusing on Human Resource Management and the other section explains about the roles and responsibilities of the recruitment consultant.
See more: https://bit.ly/2EZTQZh
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Supply chain management is crucial for all businesses, as breakdown in the one aspect of this can lead to catastrophic results. You could lose customers, opportunities and incur heavy losses. Not to worry though, because now you can take this Supply Chain Management Diploma Level 3 course and work your way through understanding supply management.
See more: https://bit.ly/2IatiXJ
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Project management is the utilisation of procedures, techniques, learning, abilities and experience to accomplish the venture targets. Project management is an exceptionally straightforward and fundamental piece of all organisations. Without it, there are postponements, squander and a probability of not profiting. This course is broadly detailed and encourages you to begin with understanding the fundamentals, for example, project management methodology, how to be more efficient, execution of plans.
See more: https://bit.ly/2LtQSEi
Diploma in Elderly Care involves the techniques and strategies for caring elder person. Elderly care indicates the fulfilment of special needs and requirements which are unique to elder people. The course includes all the necessary skills a person should know while caring an elder person.
Course details: https://bit.ly/2Jpbh8g
Certificate in Hiring People with Disability - Adams AcademyAdams Academy
It is not uncommon for us to run into disabled people these days. There are many who suffer from different types of disabilities and are as such ignored when it comes to employment. This should not be the case given that if they are utilized correctly they can be a huge asset. Well this Certificate in Hiring People with Disability course will help you work in unison with disabled people.
See more: https://bit.ly/2RkL5R0
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See more: https://bit.ly/2wEzaHn
Health and Safety Advanced Diploma Level 4 - Adams AcademyAdams Academy
Health and safety is one of the most important factors behind running any business. Without the proper precautions in place deadly accidents could happen and people could seriously injured or worse, die. That is why this Health and Safety Advanced Diploma Level 4 course is a necessity for you, irrespective of whether you are an employee or the boss.
See more: https://bit.ly/2EYWtdX
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Event management can often be both stressful and fun at times. It is a job where you will need to have lots of thinking on your feet and organisation skills. If you face problems while working on your event management business and need some guidance, you should seriously consider taking this Event Management Advanced Diploma Level 4 course.
See more: https://bit.ly/2t9osqz
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Acting naturally mindful and having the ability to think and feel feelings with clearness and comprehension is a vital part of being human. Dissimilar to creatures, our perspectives depend on significantly more than nature alone. Along these lines, there is an extension for the way we think to end up plainly an issue and to influence our feelings. On the off chance that we backpedal a couple of hundred years we can see that mental issues were drawn nearer with fear and superfluously obtrusive medications.
Course details: https://bit.ly/2Fp5FZm
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Are you passionate about taking care of injured and sick people? If your goal is to be a competent nurse and you are currently working or looking to work as a nursing assistant then this course will teach you how to be the ideal nursing assistant.
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See more: https://bit.ly/2GNqWwt
Personal Finance Diploma Level 3 - Adams AcademyAdams Academy
Personal finance indicates the management of one’s money. Personal finance is the system of ensuring the necessity of budget, savings and expenditure. In short, personal financing is the science of handling money. The Diploma in Personal Finance course covers all the necessary information about personal finance. Learning how to deal with your finance properly will help you to secure your money. The course includes the practical and legitimate financial planning, limitations of the sources and uses of cash, the techniques for sorting out their cash through individual planning. The course also explains the considered utilisation of proper bank and building society accounts and the ideas and outcomes of overspending or payment default. Finally, the course includes the topics like credit cards, life, home insurance, mortgages, etc. By the end of the course, you will be able to spend your money effectively and wisely.
See more: https://bit.ly/2NzUz8o
Professional Supervisor Training Level 2 - Adams AcademyAdams Academy
Supervisors are at the sharp end of the business. It’s not exaggerating to say that without the effective day-to-day supervision of teams, no company can hope to achieve its potential. Successful supervising include delegating appropriately and supporting the development of their team members. This course is aimed at providing you with a foundation of core supervisory acquaintance and skills to be successful in assigning work, coaching and mentoring, and motivating others. This course will help supervisors to be more productive whereas they will be responsible for managing time, assigning work, setting positive goals and desires.
See more: https://bit.ly/2FXZhdq
Life Coach Certificate Level 2 - Adams AcademyAdams Academy
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See more: https://bit.ly/2Jr8mvg
HR Management Advanced Diploma Level 4 - Adams AcademyAdams Academy
Human Resource Management (HRM) is the term used to portray formal frameworks concocted for the administration of individuals inside an association. The obligations of a human asset administrator fall into three territories: staffing, worker pay and advantages, and characterising/planning work. The essential duty of this division is to guarantee that employees are following the arrangements and frameworks of the business.
See more: https://bit.ly/2uvtuuS
As a financial bookkeeper, your main role is to keep an official track of company spending so when it comes to filing accounts there is an accurate trail of all the outgoings. A bookkeeper keeps business financial records and performs basic and essential accounting tasks. Process an organisation’s payroll in a timely and accurate manner and create and maintain employees’ payroll records. You will have to enter payroll information into central system for processing.
Learn more: https://bit.ly/2HNMbPV
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course details: https://bit.ly/2rdUP3a
Financial management diploma level 3 - Adams AcademyAdams Academy
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Course details: https://bit.ly/2HGnzbP
HR and Payroll Management Diploma Level 3 - Adams AcademyAdams Academy
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See details: https://bit.ly/2woDg6p
Coaching & mentoring diploma level 3 - Adams AcademyAdams Academy
Do you have a neck for teaching? Do you want to have a career in coaching or mentoring or are you considering becoming one? If you think you have all the qualities to be a good coach and mentor and wish to improve on those qualities then look no further than this course Coaching & Mentoring Diploma Level 3.
Learn more: https://bit.ly/2rh8OVT
Professional Chef Diploma Level 3 - Adams AcademyAdams Academy
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See more: https://bit.ly/2wvu0NT
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Nowadays most of the people want to be self-independent. They do not like the command of other boss or seniors. As a result, the concept of entrepreneurship reached its highest pick. Entrepreneurship refers to the capacity and willingness to develop, organise, manage and run a business venture. An entrepreneur is a person who runs a small business and assumes all the risks and rewards of a given business venture, idea, or good or service offered for sale instead of working as an employee.
See more: https://bit.ly/2x5vY7G
HR & Recruitment Consultant Diploma Level 3 - AdamsAcademyAdams Academy
HR & Recruitment Consultant Diploma Level 3 has been designed to improve your skills and develop your career further in HR management and recruitment consultant.
The course is divided into two parts, one focusing on Human Resource Management and the other section explains the roles and responsibilities of the recruitment consultant.
Learn more: https://bit.ly/2EZTQZh
This payroll courses for beginners covers disparate topics and with each chapter, it is clearly mentioned the objectives of your convenience. The Sage 50 software’s are great for managing administrative tasks and as a result allows the user to focus on more cardinal matters. As the name implies, this Sage 50 payroll courses focuses on payroll and you can expect to learn payroll basics, management of employees, updating records and reports, and much more.
See more: https://www.adamsacademy.com/course/sage-50-payroll-for-beginners/
Processing payroll includes a vast range of tasks. The calculation of employees work hours, their wages, and the payroll taxes which you have to contribute or withhold are to take a lot of your precious time. Although processing payroll is essential, it hampers your daily business activity. Is there any way to save time in processing payroll? Luckily yes! There are several ways that you can follow to save time on processing payroll. Payroll courses for beginners are undoubtedly helpful in this cause for knowing the tricks of saving time in processing payroll.
See more: https://bit.ly/2Fqy8Ok
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Are you passionate about taking care of injured and sick people? If your goal is to be a competent nurse and you are currently working or looking to work as a nursing assistant then this course will teach you how to be the ideal nursing assistant.
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As a financial bookkeeper, your main role is to keep an official track of company spending so when it comes to filing accounts there is an accurate trail of all the outgoings. A bookkeeper keeps business financial records and performs basic and essential accounting tasks. Process an organisation’s payroll in a timely and accurate manner and create and maintain employees’ payroll records. You will have to enter payroll information into central system for processing.
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Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Admin and Receptionist Diploma Level 3 - Adams Academy
1. 27/07/2018 Admin and Receptionist Diploma Level 3 - Adams Academy
https://www.adamsacademy.com/course/admin-and-receptionist-diploma-level-3/ 1/16
( 1 REVIEWS )
HOME / COURSE / EMPLOYABILITY / ADMIN AND RECEPTIONIST DIPLOMA LEVEL 3
Admin and Receptionist Diploma Level 3
704 STUDENTS
Would you like to work in administrative support roles in organizations or want to update your existing
administrative and supervisory skills? If it’s a YES, then Admin and Receptionist Diploma Level 3 is
exactly what you need!
The course begins with the necessary knowledge and training in the fundamentals of administration
and reception. It includes admin support, administrative management, customer relations & dealings,
professional telephone receptionist skills and much more. It also enable you to expand your knowledge
& skills on computer literacy so that you can carry out your work more e ectively. With the help this
course you will learn the necessary skills, knowledge and information of o ce administration.
A professional receptionist is mainly responsible to communicate rst with the clients, and to be in the
front liners in the business industry. So it is very important for you to have the skills in o ce
management. This course will help you to learn organizational skills, o ce management techniques,
and advanced Microsoft O ce skills.
Basically, this course is a complete package for you with all required skills of professional administrator
and receptionist.
HOME CURRICULUM REVIEWS
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2. 27/07/2018 Admin and Receptionist Diploma Level 3 - Adams Academy
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Why Should You Choose Admin and Receptionist Diploma Level 3
Internationally recognised accredited quali cation
1 year accessibility to the course
Free e-Certi cate
Instant certi cate validation facility
Properly curated course with comprehensive syllabus
Full-time tutor support on working days (Monday – Friday)
E cient exam system, assessment and instant results
Access to the course content on mobile, tablet or desktop from anywhere anytime
Eligible for **NUS Extra** card which gives you 1000’s of discounts from biggest companies.
Career path
This course opens a new door for you to enter the relevant job market and also gives you the
opportunity to acquire extensive knowledge along with required skills to become successful in no time.
You will be able to stand out in the crowd after completing this course. You will also be able to add our
quali cations to your Resume and make yourself worthy in the competitive job industry.
FAQs
Who is this course for?
There is no experience or previous quali cations required for enrolment on this course. It is available to
all students of all academic backgrounds.
Is this course accredited?
Yes, this course is accredited by IAO and CPD Quali cation Standards.
If I take the course, how will I be assessed?
Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass
mark is 60%.
Does this course include exams?
Yes, this course includes exams.
How can I achieve my certificate?
Once you successfully pass your exam you can obtain your certi cate of achievement either in PDF or
hard copy format, or both, for an additional fee. Certi cates are also available as e-certi cates.
Is there any charge for certification?
Yes, there is an additional charge for the certi cation service. Certi cates are £4 each for PDFs and £8
each for hard copies. If both PDF and hard copy certi cates are ordered at the same time, the cost is
£10. E-certi cates are available from your learning portal completely free of charge.
Can anyone validate my certificate through your website?
Yes, there is a unique code issued for every certi cate and anyone can validate your certi cate by using
this code through our website.
Are there any prerequisites for the course?
There are no prerequisites for this course and it is open to everyone.
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3. 27/07/2018 Admin and Receptionist Diploma Level 3 - Adams Academy
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Once you purchase a course your account will be set up within 48 hours and you will receive an email
with your account details.
For how long do I have access to the course?
You will have access to the course for one year following purchase.
What support do you offer?
We provide 24 hours live chat support and our customer service team is available during working hours
to answer your phone calls.
Admin Support
Module One – Getting Started 00:30:00
Module Two – Getting Organized (I) 01:00:00
Module Three – Getting Organized (II) 01:00:00
Module Four – Managing Time 01:00:00
Module Five – Getting It All Done On Time 01:00:00
Module Six – Special Tasks 01:00:00
Module Seven – Verbal Communication Skills 01:00:00
Module Eight – Non-Verbal Communication Skills 01:00:00
Module Nine – Empowering Yourself 01:00:00
Module Ten – The Team of Two 01:00:00
Module Eleven – Taking Care of Yourself 01:00:00
Module Twelve – Wrapping Up 00:30:00
Administrative Management
COURSE CURRICULUM
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Module One – Getting Started 00:30:00
Module Two – Why Your O ce Needs Administrative Procedures 01:00:00
Module Three – Gathering the Right Tools 01:00:00
Module Four – Identifying Procedures to Include 01:00:00
Module Five – Top Five Procedures to Record 01:00:00
Module Six – What to Include in Your Binder (I) 01:00:00
Module Seven – What to Include in Your Binder (II) 01:00:00
Module Eight – Organizing Your Binder 01:00:00
Module Nine – What Not to Include in the Procedure Guide 01:00:00
Module Ten – Share O ce Procedure Guide 01:00:00
Module Eleven – Successfully Executing the Guide 01:00:00
Module Twelve – Wrapping Up 00:30:00
Organisational Skills
Module One – Getting Started 00:30:00
Module Two – Remove the Clutter 01:00:00
Module Three – Prioritize 01:00:00
Module Four – Scheduling Your Time 01:00:00
Module Five – To Do Lists 01:00:00
Module Six – Paper and Paperless Storage 01:00:00
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Module Seven – Organization in Your Work Area 01:00:00
Module Eight – Tools to Fight Procrastination 01:00:00
Module Nine – Organizing Your Inbox 01:00:00
Module Ten – Avoid the Causes of Disorganization 01:00:00
Module Eleven – Discipline is the Key to Stay Organized 01:00:00
Module Twelve – Wrapping Up 00:30:00
Organisational Skills Course for Administrator Level 2- Activities 00:00:00
Receptionist
Receptionist 00:30:00
Importance of Receptionist 00:15:00
Di erent Types of Receptionist & Roles 01:00:00
Communication Skills for Receptionist 01:00:00
Telephone Skills 01:00:00
Listening Skills 01:00:00
Taking Messages 00:30:00
Presenting & Appearance 00:30:00
Reservation Procedure 00:15:00
Con dentiality Checklist 00:15:00
Being Organized as Receptionist 00:15:00
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Becoming a Successful Receptionist 00:15:00
Customer Service Skills
Understanding Customer Service 00:17:00
Identifying Customer Expectations 00:06:00
Providing Excellent Customer Service 00:07:00
Focusing on the Customer 00:08:00
Customer Service and the Telephone 00:08:00
Handling Complaints 00:12:00
Enduring Stress 00:13:00
Customer Relations & Dealings
Module One – Getting Started 00:30:00
Module Two – The Right Attitude Starts with You 01:00:00
Module Three – Stress Management (Internal Stressors) 01:00:00
Module Four – Stress Management (External Stressors) 00:30:00
Module Five – Transactional Analysis 01:00:00
Module Six – Why are Some Customers Di cult 01:00:00
Module Seven – Dealing with the Customer Over the Phone 01:00:00
Module Eight – Dealing with the Customer In Person 01:00:00
Module Nine – Sensitivity in Dealing with Customers 01:00:00
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7. 27/07/2018 Admin and Receptionist Diploma Level 3 - Adams Academy
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Module Ten – Scenarios of Dealing with a Di cult Customer 01:00:00
Module Eleven – Following up With a Customer Once You Have Addressed
Their Issue
01:00:00
Module Twelve – Wrapping Up 00:30:00
Professional Telephone Receptionist Skills
Module One – Getting Started 00:30:00
Module Two – Core Skills Required 01:00:00
Module Three – Self-Management (I) 01:00:00
Module Four – Self-Management (II) 01:00:00
Module Five – Time Management (I) 01:00:00
Module Six – Time Management (II) 01:00:00
Module Seven – Organizing and Planning (I) 01:00:00
Module Eight – Organizing and Planning (II) 01:00:00
Module Nine – Communication (I) 01:00:00
Module Ten – Communication (II) 01:00:00
Module Eleven – Additional Challenges 01:00:00
Module Twelve – Wrapping Up 00:30:00
Professional Telephone Receptionist Course- Activities 00:00:00
Recommended Reading
Recommended Reading : Admin and Receptionist Diploma Level 3 00:00:00Welcome back! Can I help you
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8. 27/07/2018 Admin and Receptionist Diploma Level 3 - Adams Academy
https://www.adamsacademy.com/course/admin-and-receptionist-diploma-level-3/ 8/16
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Mock Exam
Mock Exam- Admin and Receptionist Diploma Level 3 00:30:00
Final Exam
Final Exam- Admin and Receptionist Diploma Level 3 00:30:00
COURSE REVIEWS
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SIMPLE TO COMPLETE.
The course began very usefully with the information on the administrative roles that
exist and what things may be useful for you to use in the work place. There was a fair
bit of repetition, but things I suppose are remembered much better via repetition.
My one gripe of the course was the nal ‘Receptionist Skills’ element. The links to the
course did not always transcend with that of a receptionist role. More linked to those
who work from home. I am struggling to see the link with that one.
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9. 27/07/2018 Admin and Receptionist Diploma Level 3 - Adams Academy
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The exam, I passed rst time in the mock. But…some of the questions. Be careful with
the wording of them.
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