We are a consulting company supporting clients globally in transitions, transformations & automations. All areas related from strategy towards setting up a SSC or GBS, through transitions, transformation roadmaps, maturity assessments, process & operations stabilisation and interim management support are in our scope of support. www.adaptivesag.com

1. PRESENTATION
CONTENT
COMPANY PROFILE

2. PRESENTATION
CONTENT
ADAPTIVE GROUP PROFILE
101
BUSINESS OUTLOOK
202
Clients
303CONTENTSPRESENTATION
CONTENT

3. Copyright © 2020 by Adaptive Group. All rights reserved
Since 2015 ADAPTIVE GROUP is helping organizations in adopting themselves to market
environment and seize competitive advantage in the business world.
The company was established as a partnership of experts recognized for the depth of their
knowledge and a track record of making an impact
Our solutions come from global and multi-environmental practical experience in managing large
scale operations, expansive initiatives of transformations, process reengineering and comprehensive
audit programs
OUR HISTORY
ADAPTIVE GROUP PROFILE

4. Copyright © 2020 by Adaptive Group. All rights reserved
Our vision and mission define our ability to tailor solutions to the specific needs, provide adequate
project and operational resources at all levels and deliver the results beyond Client expectations!
OUR ‚DNA’ VISION
ADAPTIVE GROUP PROFILE
DDEVELOP
NNATURAL
AASPIRATION
DNA of our Customers and People as the Partner One of a Kind, providing comprehensive support
for business corporate functions based on world-class benchmarks and qualified solutions
DEVELOP
NATURAL
ASPIRATIONS

5. Copyright © 2020 by Adaptive Group. All rights reserved
UNLEASH POTENTIAL UTMOST CONVENIENCE UNBELIEVABLE RESULTS UNTAPPED RESOURCES
of client businesses,
exploring unknown
territories for the scope
and scale of
operations, with the
unique awareness of
BSS market trends
and constantly
updated knowledge of
recent innovation and
automation
developments
of our client
partnerships, built trust
and transparency with
agile and flexible
approach towards any
challenge faced
of our assignments
and engaged
resources based on
committed
accountability for the
program deliverables
with all material risks
identified and mitigated
well in advance
capable to support
across all business
domains and available
now!
OUR MISSION
ADAPTIVE GROUP PROFILE

6. Copyright © 2020 by Adaptive Group. All rights reserved
Transparency in all
what we do, with
equality in the
treatments for all
clients and employees
despite the size,
functions or grading
levels
Sharing thoughts and
ideas across the
organization, utilizing
our experiences for
each one of us and
across client projects
Membership with
unique benefits,
exclusive access to
best-in-class solutions,
partnership
collaboration with
clients and within
teams
Empowerement to
develop our clients and
ourselves, accelerating
our business and
personal growth via
non-standard ways of
doing things
T I M E
TRANSPARENCY INSPIRATION MEMBERSHIP EMPOWERMENT
OUR VALUES
ADAPTIVE GROUP PROFILE

7. Copyright © 2020 by Adaptive Group. All rights reserved
OUR SERVICES
ADAPTIVE GROUP PROFILE
STRATEGIC ADVISORY
PROGRAM EXECUTION
PROCESS MANAGEMENT
CENTRALIZATION TRANSFORMATION AUTOMATION

8. Copyright © 2020 by Adaptive Group. All rights reserved
OUR SERVICES
ADAPTIVE GROUP PROFILE
STRATEGIC BUSINESS IMPERATIVES & TRANSFORMATION AGENDA
CENTRALIZATION FEASIBILITY STUDY PROCESS MATURITY ASSESSMENT AUTOMATION OPPORTUNITIES ASSESSMENT
CENTRE OF EXCELLENCE FRAMEWORK
GBS / CENTRALIZATION METHODOLOGY
3RD PARTY SUPPLIER STRATEGY
STRATEGIC SOURCING
GBS MARKET INTELLIGENCE
STRATEGIC ADVISORY

9. Copyright © 2020 by Adaptive Group. All rights reserved
OUR SERVICES
ADAPTIVE GROUP PROFILEOUR SERVICES
AUTOMATION & SOLUTION IMPLEMENTATION
PROGRAM MANAGEMENT PROGRAM MANAGEMENT PROGRAM MANAGEMENT
OCM – ORGANIZATIONAL CHANGE MANAGEMENT
PMO – PROJECT MANAGEMENT OFFICE
(REMOTE) TRANSITION MANAGEMENT
PROCESS (RE-) DESIGN & DOCUMENTATION
CATEGORY MANAGEMENT
TRAINING & COMPETENCE DEVELOPMENT PROGRAMS
INVENTORY MANAGEMENT
PROGRAM EXECUTION

10. Copyright © 2020 by Adaptive Group. All rights reserved
OUR SERVICES
ADAPTIVE GROUP PROFILE
DIGITAL WORKFORCE FARM (RENT-A-ROBOT)
KNOWLEDGE MANAGEMENT FRAMEWORK
GLOBAL PROCESS MANAGEMENT (AS A SERVICE)
INTERIM SERVICE DELIVERY MANAGEMENT
OPERATIONAL SUPPORT – RESCUE RANGERS
3RD PARTY / BPO SUPPLIER CONTRACT MANAGEMENT
SUPPLIER DEVELOPMENT
PROCESS CENTRE OF EXCELLENCE MANAGEMENT
PROCESS MANAGEMENT
AUTOMATION CENTRE OF EXCELLENCE

11. ADAPTIVE GROUP PROFILE
101
BUSINESS OUTLOOK
202
clients
303
PRESENTATION
CONTENT

12. ADAPTIVE IN NUMBERS 2020
BUSINESS OUTLOOK
YEARS
ON THE MARKET
> 5
CLIENT
REFERENCES
> 90%
CLIENT
EXPERIENCE
> 50
PROJECT
ASSIGNMENTS
> 120
GROWTH
Y-o-Y
> 50%
VISITED
LOCATIONS
> 140
CLIENT
LOYALTY
> 90%
HEADCOUNT
FULL-TIME
> 40
AVG JOB
EXPERIENCE
> 10 years
TALENT
RETENTION
> 95%

13. ADAPTIVE GROUP PROFILE
101
BUSINESS OUTLOOK
202
clients
303CONTENTSPRESENTATION
CONTENT

14. Copyright © 2020 by Adaptive Group. All rights reserved
OUR RECENT CREDENTIALS
CLIENTS
Our ability to perform tailored
market researches
& benchmarks,
supplier sourcing
and facilitation of global
system implementations
enables us to advise,
support and co-ordinate
variety of ad-hoc business
specific requirements related
to technology
and market intelligence
STRATEGICADVISORY

15. Copyright © 2020 by Adaptive Group. All rights reserved
OUR RECENT CREDENTIALS
CLIENTS
Over 100 transformation
and centralization programs
realized just in 5 years
with >90% satisfied and loyal
clients approaching us
for additional assignments
subsequent to initial scope
PROGRAMEXECUTION

16. Copyright © 2020 by Adaptive Group. All rights reserved
Based on our delivery
excellence capabilities and
dozens of executed process
maturity assessments, we
have developed unique
Process Management as a
Service offering widely used
by globally respected brands
PROCESSMANAGEMENT
OUR RECENT CREDENTIALS
CLIENTS

17. THANK YOU!