The document discusses the actor model as an alternative approach to concurrency, traceable back to Carl Hewitt's 1973 work and further developed into tools like Akka and Erlang. Key features of the actor model include the ability of actors to send messages, create new actors, and maintain a state without external modification, ensuring inherent thread-safety. It also outlines the supervisory relationship between actors, handling failures consistently, and highlights various enterprise integration patterns supported by the actor model.