This document discusses assertive communication techniques for teachers to use in the classroom. It suggests using polite language like "please" to encourage students to be quiet rather than demanding it, as this shows respect. It also advises teachers to give students a sense of agency and not treat them as if they are much younger by considering their level of maturity. Finally, it stresses that respect must be mutual between teachers and students for effective learning, and respect can and should be taught in the classroom as one of the most important lessons.