ActionCRM- Simplest way to Manage your
customers and grow your business
Actioncrm.se
What isCRM?
Actioncrm.se
“Customer relationship management (CRM) is a system for
managing a company's interactions with current and future
customers. It often involves using technology to organize,
automate, and synchronize sales, marketing, customer service,
and technical support.”---Wikipedia
Customer Relationship Management
Actioncrm.se
●
Do you want to manage your customer in a
better way?
Actioncrm.se
●
Do you need to keep the customer
activities log?
Actioncrm.se
●
Do you need a system that will alert you
that you have to do these activities today,
e.g., phone calls to customers....
Actioncrm.se
●
Do you need a system that will also let you
know that these customers you haven't
contacted for last 3 months or so?
Actioncrm.se
●
Do you need a system where you can set a
sales goal for you and your
employees...and it will give you report
about your fulfillment of the goals?
Actioncrm.se
●
Do you need a system with details sales
reports of your company?
Actioncrm.se
-We don't only sell CRM, we sell “Contentment”- a state of
happiness and satisfaction.
-It will be your business development tool!
So you needActionCRM...
Actioncrm.se
ActionCRM works based on 3 key business growth strategies
How?
Actioncrm.se
Get more people
to see your business
(Get more customers!)
Visibility
Actioncrm.se
Up-sell & cross-sell your
current customers
(Get them to spend more)
Up-sell
**Cross-selling is the action or practice of selling an additional product or service to an
existing customer.
*Up-selling is a sales technique whereby a seller induces the
customer to purchase more expensive items, upgrades, or other add-ons in an attempt to
make a more profitable sale.
Actioncrm.se
Follow up with customers
(Get them to buy
more often!)
Follow up
Actioncrm.se
It's simple!
It's three basic steps of business
Growth.
Actioncrm.se
How ActionCRM uses these
strategies?
Strategy
Actioncrm.se
Get more people to see your business
Visibility - Get morecustomers!
● Newsletters
● Campaigns
● Personalized Email communication
● Integration with Social media (next versions)
● SMS (next versions)
Actioncrm.se
Up-sell & cross-sell your current customers
● Case Based CRM system
● Supports entire process
● First contact to delivery
● Many cases per company/customer
● Activity log & Events
● Reminders
● Fine grained reports ( version 2)
Actioncrm.se
Follow up with customers
(Get them to buy more often!)
● Majority of customer values comes after initial sales.
● Communicate with customers in personal level
● System warns no contact since long time
● Reminders
● Late activities list
● Upcoming activities list
● Sales statistics
● 80/20 rule applied in targeting customers.
Actioncrm.se
Features
● Corporate management of contacts and contact log
● Any number of records per case, business, contact
● Overview Panels
● Statistics Calculation of key figures – index values
● Ability to record working time per case / Activity
● Sales support follow-up to the target values
● Ability to add other functions later
● Integrations to external systems, eg salary systems, accounting systems,
social systems, business systems, support systems
● Interface via API, XML or Web Services
● Automatic daily backups
● Ability to run the system in own in-house server
● Encryption of all communications using (SSL) encryption
for maximum security
● Possibility of encryption of sensitive information (privacy)
● Business Intelligence(future feature)
Actioncrm.se
Demo
Actioncrm.se
Users Start Fee**** Price/user/month
1 2000 SEK 500 SEK
2-5 3000 SEK 400 SEK
6-10 4000 SEK 350 SEK
10+ 5000 SEK 300 SEK
Pricing
**** Start fee includes: Basic setup, migration of all customer data into the system, 1 hour
Introduction meeting,
Discount: 50% for start fee
(If you order NOW!)
Actioncrm.se

ActionCRM Presentation

  • 1.
    ActionCRM- Simplest wayto Manage your customers and grow your business Actioncrm.se
  • 2.
  • 3.
    “Customer relationship management(CRM) is a system for managing a company's interactions with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.”---Wikipedia Customer Relationship Management Actioncrm.se
  • 4.
    ● Do you wantto manage your customer in a better way? Actioncrm.se
  • 5.
    ● Do you needto keep the customer activities log? Actioncrm.se
  • 6.
    ● Do you needa system that will alert you that you have to do these activities today, e.g., phone calls to customers.... Actioncrm.se
  • 7.
    ● Do you needa system that will also let you know that these customers you haven't contacted for last 3 months or so? Actioncrm.se
  • 8.
    ● Do you needa system where you can set a sales goal for you and your employees...and it will give you report about your fulfillment of the goals? Actioncrm.se
  • 9.
    ● Do you needa system with details sales reports of your company? Actioncrm.se
  • 10.
    -We don't onlysell CRM, we sell “Contentment”- a state of happiness and satisfaction. -It will be your business development tool! So you needActionCRM... Actioncrm.se
  • 11.
    ActionCRM works basedon 3 key business growth strategies How? Actioncrm.se
  • 12.
    Get more people tosee your business (Get more customers!) Visibility Actioncrm.se
  • 13.
    Up-sell & cross-sellyour current customers (Get them to spend more) Up-sell **Cross-selling is the action or practice of selling an additional product or service to an existing customer. *Up-selling is a sales technique whereby a seller induces the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale. Actioncrm.se
  • 14.
    Follow up withcustomers (Get them to buy more often!) Follow up Actioncrm.se
  • 15.
    It's simple! It's threebasic steps of business Growth. Actioncrm.se
  • 16.
    How ActionCRM usesthese strategies? Strategy Actioncrm.se
  • 17.
    Get more peopleto see your business Visibility - Get morecustomers! ● Newsletters ● Campaigns ● Personalized Email communication ● Integration with Social media (next versions) ● SMS (next versions) Actioncrm.se
  • 18.
    Up-sell & cross-sellyour current customers ● Case Based CRM system ● Supports entire process ● First contact to delivery ● Many cases per company/customer ● Activity log & Events ● Reminders ● Fine grained reports ( version 2) Actioncrm.se
  • 19.
    Follow up withcustomers (Get them to buy more often!) ● Majority of customer values comes after initial sales. ● Communicate with customers in personal level ● System warns no contact since long time ● Reminders ● Late activities list ● Upcoming activities list ● Sales statistics ● 80/20 rule applied in targeting customers. Actioncrm.se
  • 20.
    Features ● Corporate managementof contacts and contact log ● Any number of records per case, business, contact ● Overview Panels ● Statistics Calculation of key figures – index values ● Ability to record working time per case / Activity ● Sales support follow-up to the target values ● Ability to add other functions later ● Integrations to external systems, eg salary systems, accounting systems, social systems, business systems, support systems ● Interface via API, XML or Web Services ● Automatic daily backups ● Ability to run the system in own in-house server ● Encryption of all communications using (SSL) encryption for maximum security ● Possibility of encryption of sensitive information (privacy) ● Business Intelligence(future feature) Actioncrm.se
  • 21.
  • 22.
    Users Start Fee****Price/user/month 1 2000 SEK 500 SEK 2-5 3000 SEK 400 SEK 6-10 4000 SEK 350 SEK 10+ 5000 SEK 300 SEK Pricing **** Start fee includes: Basic setup, migration of all customer data into the system, 1 hour Introduction meeting, Discount: 50% for start fee (If you order NOW!) Actioncrm.se

Editor's Notes

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