SlideShare a Scribd company logo
Custom software development
for unique business processes
How we helped an MSP Partner land
£70,000 in extra revenue and solidify
their position as one of their clients
most trusted advisers.
We are forever getting support calls as a
result of our clients legacy software systems.
First, we listened carefully to our Partner. After all he knew the client
better than anyone and he is the one his client trusts.
The server upgrades we have
recommended simply can’t be ordered
because their legacy software systems are
obsolete.
We can see how much our customer is
being held back in their day to day
business by inefficient business processes
and poorly designed systems.
An exploratory meeting was arranged with the client.
Our Partner took us to see his client.
We promised a business level “no jargon” discussion.
We asked about the problem.
We shared some of our relevant experience.
We explained our AGILE Approach.
We agreed to return with a high level proposal.
The proposal was prepared and presented to the client.
An Action Point Business Analyst was assigned.
The API technical team was gathered and the proposal prepared.
Our Partner reviewed the proposal & made recommendations.
Together we met with the client for a Proposal Review.
Some normal back and forth clarifications etc. then……
As a united team, our Partner and Action Point got the Green Light
10% Software Project Referral Fee £10k
Infrastructure Upgrades £35k
Professional Services – 12.5 Days £10k
3 Year Managed Service Support Contract £15k
Gross Revenues £70k
Gross Margin £40k
Our Partners revenues on this project:
We needed a competent software partner who could
solve a recurring issue for our client, without
compromising the relationship we had.
Action Point understood the importance of this,
immediately got to grips with the problem and
solved it quickly.
Mark Smith, Advanced Business Innovations Inc.
IT solutions Provider and Action Point Partner
Here is what one of our MSP Partners has to say about Action Point:
Action Point were instrumental in working with us
from concept through to delivery and support.
I highly recommend their work in the app and online
space.
Dave Carpenter, Technical Director, AGA Rangemaster
What one of our clients has to say about our work:
Leverage your role as Trusted Adviser
Let Action Point help you to help your clients
You need a partner who understands the value
and importance of your client relationships,
not just the technology.
Action Point is that partner.
Contact Us Today:

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Action Point: How we helped our MSP partner generate £70k revenue

  • 1. Custom software development for unique business processes
  • 2. How we helped an MSP Partner land £70,000 in extra revenue and solidify their position as one of their clients most trusted advisers.
  • 3. We are forever getting support calls as a result of our clients legacy software systems. First, we listened carefully to our Partner. After all he knew the client better than anyone and he is the one his client trusts. The server upgrades we have recommended simply can’t be ordered because their legacy software systems are obsolete. We can see how much our customer is being held back in their day to day business by inefficient business processes and poorly designed systems.
  • 4. An exploratory meeting was arranged with the client. Our Partner took us to see his client. We promised a business level “no jargon” discussion. We asked about the problem. We shared some of our relevant experience. We explained our AGILE Approach. We agreed to return with a high level proposal.
  • 5. The proposal was prepared and presented to the client. An Action Point Business Analyst was assigned. The API technical team was gathered and the proposal prepared. Our Partner reviewed the proposal & made recommendations. Together we met with the client for a Proposal Review. Some normal back and forth clarifications etc. then…… As a united team, our Partner and Action Point got the Green Light
  • 6. 10% Software Project Referral Fee £10k Infrastructure Upgrades £35k Professional Services – 12.5 Days £10k 3 Year Managed Service Support Contract £15k Gross Revenues £70k Gross Margin £40k Our Partners revenues on this project:
  • 7. We needed a competent software partner who could solve a recurring issue for our client, without compromising the relationship we had. Action Point understood the importance of this, immediately got to grips with the problem and solved it quickly. Mark Smith, Advanced Business Innovations Inc. IT solutions Provider and Action Point Partner Here is what one of our MSP Partners has to say about Action Point:
  • 8. Action Point were instrumental in working with us from concept through to delivery and support. I highly recommend their work in the app and online space. Dave Carpenter, Technical Director, AGA Rangemaster What one of our clients has to say about our work:
  • 9. Leverage your role as Trusted Adviser Let Action Point help you to help your clients You need a partner who understands the value and importance of your client relationships, not just the technology. Action Point is that partner. Contact Us Today: