The document provides a summary of Gayle Heike's qualifications including her education, professional experience, computer skills, and volunteer experience. She has a Master's degree in Public Administration and a Bachelor's degree in Accounting. Her professional experience includes various administrative, accounting, and budget analyst roles for organizations such as The Home Depot, NextEra Energy, Hanley Center, Florida Power & Light, and Palm Tran, Inc. She is proficient in Microsoft Office applications and accounting software such as SAP, MAS 90, and QuickBooks. She also volunteers her time and skills with organizations like United Way and Thrivent Financial.