Managing Cloud: A New Multidisciplinary 
Paradigm for Policymakers 
@ CEA SG, 
30 Oct 2014 
Lim May-Ann 
Executive Director, Asia Cloud Computing Association 
mayann@asiacloudcomputing.org
About the 
Asia Cloud 
Computing 
Association 
We are a leading influential industry voice on cloud computing – we involve 
business, government and people in Asia – the public, private and people sectors 
Mission: to accelerate cloud computing adoption across Asia Pacific 
Engaging stakeholders, providing tools to educate, and advocate to remove 
barriers to using cloud computing and other technology tools 
http://www.asiacloudcomputing.org 
Contact the Secretariat at info@asiacloudcomputing.org 
Working Groups 
and Thought 
Leadership
>> bigger 
>> 
>> 
Evolving ontology 
of technology and 
cloud computing 
Ontology: the philosophical study of the nature 
of being, becoming, existence, or reality, as well 
as the basic categories of being and their 
relations. 
mobility
>> bigger 
>> faster 
>> 
Evolving ontology 
of technology and 
cloud computing 
Ontology: the philosophical study of the nature 
of being, becoming, existence, or reality, as well 
as the basic categories of being and their 
relations.
>> bigger 
>> faster 
>> smarter 
Evolving ontology 
of technology and 
cloud computing 
Ontology: the philosophical study of the nature 
of being, becoming, existence, or reality, as well 
as the basic categories of being and their 
relations. 
data != info != knowledge != wisdom 
2008, The Atlantic – Is Google Making Us Stupid? / 2010, The Telegraph - How the Internet is making us stupid / 2013, Psychology Today 
- Is Technology Making Us Stupid (and Smarter)? // 2013You should totally watch "Noam Chomsky explains how the Internet made us 
stupid” / “Noam Chomsky on Twitter and Sandwiches” http://www.dailydot.com/lifestyle/noam-chomsky-twitter-sandwiches-youtube
>> bigger 
>> faster 
>> smarter 
Evolving ontology 
of technology and 
cloud computing 
Evolution of technology and cloud computing as a 
platform for development (rather than a sector to be 
developed) 
Ontology: the philosophical study of the nature 
of being, becoming, existence, or reality, as well 
as the basic categories of being and their 
relations.
>> bigger 
>> faster 
>> smarter 
Evolving ontology 
of technology and 
cloud computing 
Evolution of technology and cloud computing as a 
platform for development (rather than a sector to be 
developed) 
Increasingly complex environment 
for policymaking in IT and 
technologies like cloud computing 
Ontology: the philosophical study of the nature 
of being, becoming, existence, or reality, as well 
as the basic categories of being and their 
relations.
(1) Ministry/Agency Mission Creep 
• Ministry of Communications/ Information 
/ Informatics / IT 
• Department/Agency of Information 
Technology 
• Used to develop/regulate verticals and/or 
sectors; now finding themselves in a 
horizontal, agency-spanning role (“I am in 
every single meeting where people 
mention ICT”) 
(4) Need for more interaction with stakeholders – 
users/citizens, business community 
• Selection, trust-building, engagement – time-consuming 
and tiring – yet must be done in the face 
of time-pressures 
Increasingly complex environment 
for policymaking in IT and 
technologies like cloud computing 
(2) Need for Inter-Agency Cooperation Busts 
Established Institutional Silos 
• Cybersecurity = Ministry of Defence, National 
Security Agencies both domestic (inward) and 
international (outward), Ministries in charge of 
CII, Ministry of Comms/IT etc 
• Very uncomfortable adjustment for 
bureaucracies 
(3)  In many cases, may extend to intra-agency alignment
Socio/ Cultural 
Managing ICT and Cloud 
Computing Policies 
Political 
Environmental 
Economic 
#DigitalDivide / #FirstWorldProblems 
#GamersGate / #CyberBullying 
#eduSTEM / #ProgrammingForKids 
#Privacy / #Security 
#Transparency / 
#AntiCorruption 
#Retweets and #Shares 
#NationalSecurity 
#GreenICT 
#DataCentreDesign 
#CarbonFootprint/Tax 
#ElectronicWaste 
#TradePolicy 
#DigitalSilkRoad 
#DigitalEconomy 
New Paradigm =
#TradePolicy 
#DigitalSilkRoad 
#DigitalEconomy 
Cloud Data Regulations – Contribution on Reducing the Cost of 
Compliance of Cross-Border Data Transfers (2014) 
Policymakers 
> Increase productivity of workforce 
increase cloud adoption 
> Create privacy policies for citizens 
Citizens/SMEs 
> (Potential) cloud computing users 
Cloud/Telco Businesses 
> Increase cloud adoption
Policymaker 
SMEs/Business 
Cloud Companies
"The core problems around cloud, telco and other providers who need to transfer data across borders are how 
to ensure compliance with an alphabet soup of general and sector-specific laws and regulations, and codes of 
practice, and legal judgements, and legal and procedural uncertainties, that differ in their details across so 
many jurisdictions." 
Policymakers 
Cloud Companies 
SMEs/Businesses 
Qns around liability and compliance: Who are the “data controllers”? Businesses who use data services, the 
data vendor, the data protection officer? What is “sensitive data”? Who “owns” the data? V expensive to 
comply across jurisdictions
ACCA’s 
recommendations 
for better cross-border 
data flow 
and trade policy 
Recommendation 1: To align DPP frameworks 
(across the region) – SG/Asia could lead this effort 
– eg through presentation via APEC, WEF, WTO, 
ASEAN etc 
Recommendation 2: Call for classification for 
different types od data – eg non-strategic data, 
non-security-sensitive – while still recognising that 
there is national security data that should be 
protected 
Recommendation 3: Bonded warehousing of data 
model could be considered; “quarantine zone” 
Full report available at http://www.asiacloudcomputing.org/research
Managing Cloud: 
A New 
Multidisciplinary 
Paradigm for 
Policymakers 
 Multidisciplinary nature - consideration for technology as platform for 
development and not just sectoral development 
 Well-rounded policy is a group goal, not just government policymakers – all 
must play a part in the dialogue – businesses and government 
 Government policymakers must make a concerted and sustained effort to 
engage and include interaction with stakeholders – such as representatives 
from business community 
“Pay attention to details, with ears on the ground; partner diverse players for superior 
outcomes; partner Sectoral Leaders for better implementation” –Peter Ong, Head of the 
Singapore Civil Service, 26 Mar 2014 
 Business community members should look for platforms to have their 
views heard, such as via focus group discussions, or industry organisations 
– such as the ACCA. 
 Some egs of work: 
 Oct 2014 -Comment on Singapore MAS Outsourcing Guidelines and Notice 
 Sep 2014 - MOU with Korea Association of Cloud Industry (KACI) 
 May 2014 -Comment on IANA/NTIA Internet stewardship transition 
 May 2014 - Statement of support to proposed HK Innovation and Technology Bureau
BUSINESS REPs 
What public policy 
issues are you and 
your company 
facing with cloud 
computing that 
you’d like to raise 
with someone in 
the govt? 
GOVT 
POLICYMAKERS 
What info do you wish 
you could get from the 
industry? 
Or maybe… 
What most freaks you 
out about taking to 
industry/pain point of 
talking to industry 
reps? 
Q&A 
CLOUD COMPANY/ 
TELCO REPs 
Why aren’t you part of 
the ACCA yet? Join us! 
info@asiacloudcomputing.org 
http://www.asiacloudcomputing.org 
Lim May-Ann, Executive Director, Asia Cloud Computing Association mayann@asiacloudcomputing.org +65-98471950

2014 Managing Cloud: A New Multidisciplinary Paradigm for Policymakers

  • 1.
    Managing Cloud: ANew Multidisciplinary Paradigm for Policymakers @ CEA SG, 30 Oct 2014 Lim May-Ann Executive Director, Asia Cloud Computing Association mayann@asiacloudcomputing.org
  • 2.
    About the AsiaCloud Computing Association We are a leading influential industry voice on cloud computing – we involve business, government and people in Asia – the public, private and people sectors Mission: to accelerate cloud computing adoption across Asia Pacific Engaging stakeholders, providing tools to educate, and advocate to remove barriers to using cloud computing and other technology tools http://www.asiacloudcomputing.org Contact the Secretariat at info@asiacloudcomputing.org Working Groups and Thought Leadership
  • 3.
    >> bigger >> >> Evolving ontology of technology and cloud computing Ontology: the philosophical study of the nature of being, becoming, existence, or reality, as well as the basic categories of being and their relations. mobility
  • 4.
    >> bigger >>faster >> Evolving ontology of technology and cloud computing Ontology: the philosophical study of the nature of being, becoming, existence, or reality, as well as the basic categories of being and their relations.
  • 5.
    >> bigger >>faster >> smarter Evolving ontology of technology and cloud computing Ontology: the philosophical study of the nature of being, becoming, existence, or reality, as well as the basic categories of being and their relations. data != info != knowledge != wisdom 2008, The Atlantic – Is Google Making Us Stupid? / 2010, The Telegraph - How the Internet is making us stupid / 2013, Psychology Today - Is Technology Making Us Stupid (and Smarter)? // 2013You should totally watch "Noam Chomsky explains how the Internet made us stupid” / “Noam Chomsky on Twitter and Sandwiches” http://www.dailydot.com/lifestyle/noam-chomsky-twitter-sandwiches-youtube
  • 6.
    >> bigger >>faster >> smarter Evolving ontology of technology and cloud computing Evolution of technology and cloud computing as a platform for development (rather than a sector to be developed) Ontology: the philosophical study of the nature of being, becoming, existence, or reality, as well as the basic categories of being and their relations.
  • 7.
    >> bigger >>faster >> smarter Evolving ontology of technology and cloud computing Evolution of technology and cloud computing as a platform for development (rather than a sector to be developed) Increasingly complex environment for policymaking in IT and technologies like cloud computing Ontology: the philosophical study of the nature of being, becoming, existence, or reality, as well as the basic categories of being and their relations.
  • 8.
    (1) Ministry/Agency MissionCreep • Ministry of Communications/ Information / Informatics / IT • Department/Agency of Information Technology • Used to develop/regulate verticals and/or sectors; now finding themselves in a horizontal, agency-spanning role (“I am in every single meeting where people mention ICT”) (4) Need for more interaction with stakeholders – users/citizens, business community • Selection, trust-building, engagement – time-consuming and tiring – yet must be done in the face of time-pressures Increasingly complex environment for policymaking in IT and technologies like cloud computing (2) Need for Inter-Agency Cooperation Busts Established Institutional Silos • Cybersecurity = Ministry of Defence, National Security Agencies both domestic (inward) and international (outward), Ministries in charge of CII, Ministry of Comms/IT etc • Very uncomfortable adjustment for bureaucracies (3)  In many cases, may extend to intra-agency alignment
  • 9.
    Socio/ Cultural ManagingICT and Cloud Computing Policies Political Environmental Economic #DigitalDivide / #FirstWorldProblems #GamersGate / #CyberBullying #eduSTEM / #ProgrammingForKids #Privacy / #Security #Transparency / #AntiCorruption #Retweets and #Shares #NationalSecurity #GreenICT #DataCentreDesign #CarbonFootprint/Tax #ElectronicWaste #TradePolicy #DigitalSilkRoad #DigitalEconomy New Paradigm =
  • 10.
    #TradePolicy #DigitalSilkRoad #DigitalEconomy Cloud Data Regulations – Contribution on Reducing the Cost of Compliance of Cross-Border Data Transfers (2014) Policymakers > Increase productivity of workforce increase cloud adoption > Create privacy policies for citizens Citizens/SMEs > (Potential) cloud computing users Cloud/Telco Businesses > Increase cloud adoption
  • 11.
  • 12.
    "The core problemsaround cloud, telco and other providers who need to transfer data across borders are how to ensure compliance with an alphabet soup of general and sector-specific laws and regulations, and codes of practice, and legal judgements, and legal and procedural uncertainties, that differ in their details across so many jurisdictions." Policymakers Cloud Companies SMEs/Businesses Qns around liability and compliance: Who are the “data controllers”? Businesses who use data services, the data vendor, the data protection officer? What is “sensitive data”? Who “owns” the data? V expensive to comply across jurisdictions
  • 13.
    ACCA’s recommendations forbetter cross-border data flow and trade policy Recommendation 1: To align DPP frameworks (across the region) – SG/Asia could lead this effort – eg through presentation via APEC, WEF, WTO, ASEAN etc Recommendation 2: Call for classification for different types od data – eg non-strategic data, non-security-sensitive – while still recognising that there is national security data that should be protected Recommendation 3: Bonded warehousing of data model could be considered; “quarantine zone” Full report available at http://www.asiacloudcomputing.org/research
  • 14.
    Managing Cloud: ANew Multidisciplinary Paradigm for Policymakers  Multidisciplinary nature - consideration for technology as platform for development and not just sectoral development  Well-rounded policy is a group goal, not just government policymakers – all must play a part in the dialogue – businesses and government  Government policymakers must make a concerted and sustained effort to engage and include interaction with stakeholders – such as representatives from business community “Pay attention to details, with ears on the ground; partner diverse players for superior outcomes; partner Sectoral Leaders for better implementation” –Peter Ong, Head of the Singapore Civil Service, 26 Mar 2014  Business community members should look for platforms to have their views heard, such as via focus group discussions, or industry organisations – such as the ACCA.  Some egs of work:  Oct 2014 -Comment on Singapore MAS Outsourcing Guidelines and Notice  Sep 2014 - MOU with Korea Association of Cloud Industry (KACI)  May 2014 -Comment on IANA/NTIA Internet stewardship transition  May 2014 - Statement of support to proposed HK Innovation and Technology Bureau
  • 15.
    BUSINESS REPs Whatpublic policy issues are you and your company facing with cloud computing that you’d like to raise with someone in the govt? GOVT POLICYMAKERS What info do you wish you could get from the industry? Or maybe… What most freaks you out about taking to industry/pain point of talking to industry reps? Q&A CLOUD COMPANY/ TELCO REPs Why aren’t you part of the ACCA yet? Join us! info@asiacloudcomputing.org http://www.asiacloudcomputing.org Lim May-Ann, Executive Director, Asia Cloud Computing Association mayann@asiacloudcomputing.org +65-98471950

Editor's Notes

  • #3 Cloud Management, Services and Applications Theatre 30 Oct 2014, 1340-1405