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© 2014 DST Systems, Inc. All rights reserved.© 2014 DST Systems, Inc. All rights reserved.
March 19, 2014
ACA Transitional Reinsurance:
Identifying and Assessing High Cost Patients
© 2014 DST Systems, Inc. All rights reserved.
The enclosed materials are highly sensitive, proprietary and confidential. Please use every effort to safeguard the
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or recommendation.
Our trademarks and service marks and those of third parties used in this presentation are the property of their respective
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2
DISCLAIMER
© 2014 DST Systems, Inc. All rights reserved.
DST▪ Trusted global provider of
technology-based service
solutions since 1969 that help
our clients grow their business
& provide exceptional customer
experiences
▪ NYSE Listing: “DST”
▪ 2013 Revenue: $2.66 Billion
▪ Worldwide Associates: 11,500+
▪ Locations: 14 worldwide offices
DSTHS
▪ Solutions to health payers and
providers since 1976
▪ Servicing Commercial, Medicaid,
Marketplace, MA/MAPD, & Duals
health benefit plans
▪ Core systems used to support
22+ M members / 270 M claims
▪ 41+ M medical claims processed
annuallyin BPO
▪ 25+ M pharmacy members
supported
DSTHS At A Glance
© 2014 DST Systems, Inc. All rights reserved.4
Richard Popper
Director, Medicaid & Duals Strategy, DST Health Solutions
Group Director, Insurance Programs, CCIIO-CMS 2010-13
Center for Consumer Information & Insurance Oversight
Managed team that implemented & administered:
 $5 billion Early Retiree Reinsurance Program
 Pre-Existing Condition Insurance Plan
 CO-OP Loan Program
Executive Director, Maryland Health Insurance Plan 2002-10
Implemented & administered fastest growing state high risk pool in U.S, with
10% of national HRP enrollment
Assistant Director, California Managed Risk Medical Insurance Plan 2000-02
Responsible for MRMIP & AIM programs for high risk uninsured
© 2014 DST Systems, Inc. All rights reserved.
 No medical underwriting
 No pre-existing condition exclusion riders
or waiting periods
 Few benefit limits and standardized OOP limits
 Reduced member cost sharing for those
with limited income
 Low initial enrollment penalty
 Many “qualifying events” that allow enrollment “churn”:
 Newly eligible for APTC
 Had website enrollment problems
 employer coverage not affordable
 “Exceptional circumstances as the exchange may provide.”
5
Marketplace a significantly different product
© 2014 DST Systems, Inc. All rights reserved.6
Overall structure of transitional reinsurance program
Congress included transitional reinsurance program in ACA to improve affordability
 Subsidize plan costs of high-risk enrollees to improve premium stability
 $10 billion available in 2014, $6 billion in 2015, & $4 billion in 2016
 Reinsurance funds generated from assessment of state licensed insurance
companies, services or organizations:
 $63 & $ 0.11 per capita contribution for 2014; $44 per capita projected for 2015
 Reinsurance funds are available for non-grandfathered individual market plans to
offset any substantial individual member costs:
 2014: HHS will pay 80% of plan per member costs between $45,000 “attachment
point” and $250,000 reinsurance cap ($164,000 max per member)
 2015: Estimated 50% of plan per member costs between $70,000 attachment point
and $250,000 reinsurance cap ($90,000 max per member).
© 2014 DST Systems, Inc. All rights reserved.7
Structure of transitional reinsurance program
Allocation of covered cost for individual as expenses rise
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
$0 $24,000 $48,000 $72,000 $96,000 $120,000 $144,000 $168,000 $192,000 $216,000 $240,000 $264,000
Share of Plan
Covered Costs
An Individual Member's Covered Costs
Member
OOP Costs Plan Costs
HHS Transitional
Reinsurance
© 2014 DST Systems, Inc. All rights reserved.
Since initial Covered California enrollment is:
 Lower than expected
 Contains adverse selection from
long term uninsured, and
 Made up of approximately 20,000
high risk individuals from California
Managed Risk Medical Insurance Plan,
and Federal Pre-Existing Condition
Insurance Plan.
8
High cost composition of initial Covered California enrollment
High risk individuals will make up disproportionate share of plan membership
© 2014 DST Systems, Inc. All rights reserved.9
Plan cost exposure & average PMPY costs of high risk enrollees
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
$- $10,000 $20,000 $30,000 $40,000 $50,000 $60,000
HHS
Transitional
Reinsurance
Member
OOP Costs
Plan
Costs
High Risk Pool
average $12,471
Calif Duals
average $13,625
Fed PCIP
average
$32,108
© 2014 DST Systems, Inc. All rights reserved.10
Stratified cost comparison of 18,000 member state high risk pool
Significant plan expenses for costs not subsidized by transitional reinsurance
Source: MHIP CareEssentials Report 2009
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
$- $10,000 $20,000 $30,000 $40,000 $50,000 $60,000
ShareofPlanCoveredCosts
An Individual Member's Covered Costs
HHS
Transitional
Reinsurance
Member
OOP Costs
Plan
Costs
22% of costs for
84% of members
38% of costs for
93% of members
50.6% of costs for
95.4% of members
58% of costs for
97% of members
62.3% of costs for
98% of members
© 2014 DST Systems, Inc. All rights reserved.
 For large state high risk pool, with income subsidies and benefits
comparable to Covered California plans, and 215% MLR:
 Only 31% of 2009 net plan costs would have been eligible for 80%
subsidy under HHS Transitional Reinsurance
 Reinsurance subsidies would have been provided for 3% of
members with qualifying catastrophic plan costs over $45,000.
 63% of 2009 net plan costs would not have been subsidized by HHS
Transitional Reinsurance
 39% of 2009 net plan costs were for members who incurred PM costs
between $10,000 to $45,000, ineligible for HHS Reinsurance in 2014
 20% of net plan costs would be in “100% plan cost phase.”
11
Significant portion of plan costs not covered under
HHS transitional reinsurance
© 2014 DST Systems, Inc. All rights reserved.12
Stratified 2011 costs of 20,000 member
Federal Pre-Existing Condition Insurance Plan (PCIP)
Source: Federal PCIP Claims Incurred 2011, paid thru 1/2012
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
$- $10,000 $20,000 $30,000 $40,000 $50,000 $60,000
ShareofPlanCoveredCosts
An Individual Member's Covered Costs
HHS
Transitional
Reinsurance
Member
OOP Costs
Plan
Costs
6% of costs for
47% of members
15% of costs for
87% of members
20% of costs for
90% of members
25% of costs for
91% of members
29% of costs for
93% of members
© 2014 DST Systems, Inc. All rights reserved.
 For Federal Pre-Existing Condition Insurance Plan
370% MLR and no income subsidies:
 74% of 2011 Federal PCIP net plan costs would have been eligible to
receive 80% HHS Transitional Reinsurance subsidies
 Reinsurance subsidies would have been provided for 8% of
members with qualifying catastrophic net plan costs over $45,000.
 25% of 2011 net plan costs would not have been subsidized by HHS
Transitional Reinsurance
 15% of costs would be in “100% plan cost phase”
 Issue for Covered California plans:
 Will initial plan cost exposure have wide distribution, like state high risk
pools, where majority of high costs are not subsidized by HHS reinsurance
 Or will plans have more catastrophic cost exposure, like PCIP, with
significant amount of costs covered by transitional reinsurance.
13
© 2014 DST Systems, Inc. All rights reserved.14
Comparison of sample cost exposure below HHS transitional reinsurance
0%
10%
20%
30%
40%
50%
60%
70%
$5,000 $10,000 $15,000 $20,000 $25,000 $30,000 $35,000 $40,000 $45,000
Cumulative
Percent of
Plan Cost
Individual Member Total Annual Plan Cost
Federal PCIP 2011
State High Risk Pool 2009
$45,000 HHS
Transitional Reinsurance
Attachment Point
© 2014 DST Systems, Inc. All rights reserved.15
Common diagnosis cost drivers below reinsurance
attachment point for state high risk pool
Diagnosis % of plan costs Average 2009 PMPY cost
HIV/AIDS 11.1% $12,127
Osteoarthritis 4.4% $6,420
Coronary Artery 3.1% $4,511
Leukemia 2% $38,318
Breast Cancer 1.9% $8,907
Colon Cancer 1.9% $31,618
Bipolar Disorder 1.8% $5,074
Crohn’s Disease 1.4% $15,844
Cerebrovascular
Disease
1.3% $4,713
MS 1.3% $20,049
Cirrhosis of Liver 1.2% $24,121
Source: MHIP CareEssentials Report 2009
© 2014 DST Systems, Inc. All rights reserved.16
Common diagnosis cost drivers for Federal Pre-existing Health Insurance Plan
Diagnosis % of plan costs /2
Cancer 19.8%
Maintenance Chemotherapy, radiation 8.8%
Osteoarthritis 6.3%
Spondylosis / disc disorders 6.2%
Coronary Artery & other heart disease 4.7%
High risk behavioral health & substance abuse admissions more prevalent in
individual market
Diagnosis % of plan inpatient admissions /1
Psychosis 6%
Vaginal Labor & Delivery 4.6%
Alcohol/Drug Abuse & Rehab 2%
1 – MHIP CareEssentials Report 2009
2 – 2012 & 2013 Federal PCIP reports, cms.gov
© 2014 DST Systems, Inc. All rights reserved.17
Rx claims are early warning indicators - should be monitored closely
to identify high cost enrollees
Drug Cost per fill Treatment
Thalomid, Revlimid, Tasigna,
Sprycel, Gleevec
$13,439 - $6,434 Myeloma/Leukemia
Saizen, Serostim, Nutropin $10,128 - $7,801 Human Growth Hormone
Enbrel $8,880 Rheumatoid Arthritis
Humira $8,880 Rheumatoid Arthritis, Crohn’s Disease
Copaxone, Rebif $7,228 - $6,661 MS
Tracleer $4,993 Pulmonary Arterial Hypertension
Atripla, Trizivir $4,353 - $3,348 HIV/AIDS
Tarceva $3,617 Lung Cancer
Zyprexa $3,389 Bipolar Disorder / Schizophrenia
Ondansetron $3,017 Nausea from Chemotherapy, Radiation
Novolog $2,816 Diabetes
Source: MHIP monthly Rx report March 2010
© 2014 DST Systems, Inc. All rights reserved.18
Initial average plan costs for high risk pool members will
decrease over time, but often remains above premium
Source: Mercer analysis of high risk pool plans 2009
$13.910
$20.398
$10.065 $9.433
$0.000
$5.000
$10.000
$15.000
$20.000
$25.000
FY08 FY09
Short Term Subscribers Long Term Subscribers
Plan cost comparison among subscribers not subject to preexisting condition exclusion
© 2014 DST Systems, Inc. All rights reserved.
 Third Party Payers, such as:
 Hospitals and other providers
 AIDS Drug Assistance Program
 Disease Advocacy Organizations
(American Cancer, Hemophilia
Societies)
 Provider networks
 Plan benefit structure and
authorization requirements.
19
Monitoring drivers of high cost enrollment
© 2014 DST Systems, Inc. All rights reserved.20
Recommendations
© 2014 DST Systems, Inc. All rights reserved.
 Interface directly with plans claim and Rx systems, to
quickly enable care managers to identify patients at
high risk for hospitalization or costly complications, and
determine proactive interventions
 Evaluate gaps in care through review of member’s
overall clinical profile
 Measure and report HEDIS compliance status
 Evaluate performance of providers, including
prescribing patterns, medication screenings,
diagnosis testing, preventive visits and
benchmarking with peer providers
 Have predictive modeling to stratify claims diagnosis,
often prior to high cost claims, for early interventions
and care coordination.
21
Utilize effective data analytics software
© 2014 DST Systems, Inc. All rights reserved.
 Receipt of reinsurance and risk adjustment payments dependent
on plan establishing a “distributed data collection approach”
 Plans must establish an “edge server”
 Secure, dedicated, electronic server environments to house medical
and pharmacy claims, encounter data, and enrollment information
 Issuers directed to make data accessible to HHS to install, update, and
operate common software to monitor plan costs
 Plans expected to load claims and enrollment data to edge
server monthly
 Offers plans an opportunity to actively monitor claims expenses and identify
high cost member for interventions.
22
HHS Edge Server
Month submission a useful opportunity to monitor high cost members
© 2014 DST Systems, Inc. All rights reserved.
 All diagnoses – most high risk members suffer from
multiple conditions (cancer and depression), and the
most acute often masks additional care needs
 Medication inventory and adherence
 Condition severity
 Recent and major surgeries and procedures
 Nursing and rehabilitation therapies
 High risk factors (weight, tobacco, substance abuse)
 Supportive assistance (family, caregivers)
 Language, education, cognitive, locomotion
capabilities and needs.
23
Utilize effective member assessment tools
© 2014 DST Systems, Inc. All rights reserved.
 Complete, record and update health risk assessments
 Create patient-centered care plans to monitor and
close existing care gaps and engage members
 Integrate care for comorbidities, including both
medical and behavioral health conditions
 Track quality of care issues
 Maintain a complete history of all member activity
for those enrolled in a care plan
 Real-time interface with core claims systems for
up to date eligibility, benefits, and claims history
 View member profiles, medical claims, and
pharmacy data.
24
Utilize effective care management systems
© 2014 DST Systems, Inc. All rights reserved.
 Apply medication therapy management
and reconciliation
 Process utilization management referrals
and authorizations
 Complete discharge planning surveys
 Assist with transitional care plans and
schedule necessary appointments
and equipment use
 Integrate with care analysis software for
stratification and identification of members
needing outreach and intervention.
25
Effective care management systems, cont’d
© 2014 DST Systems, Inc. All rights reserved.26
Develop specialized care management teams
 Medical staff focus on standard care management and utilization
management practices is not enough
 Must move beyond pregnancy, diabetes and asthma
 Prevalence of significant, multiple chronic disease in initial
Covered California population far exceeds standard Medi-Cal
and commercial enrollment
 Core staff needed to focus on intensive care management
 Lower member to case manager ratios necessary during 2014 and 2015
 Enrollment of high cost cases will continue after open enrollment ends
 Due to significant SEP options for those newly diagnoses with
high cost conditions
 Don’t neglect young members - 23% of high risk pool enrollee were under
age 30, with frequent behavioral health & substance abuse conditions.
© 2014 DST Systems, Inc. All rights reserved.
Questions
Richard Popper
Director, Duals & Medicaid Strategy
rapopper@dsthealthsolutions.com
410.294.8215
Jill Singletary
Senior Sales Executive
jjsingletary@dsthealthsolutions.com
214.695.8372
www.dsthealthsolutions.com

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ACA Reinsurance & High Risk Pool March 2014

  • 1. © 2014 DST Systems, Inc. All rights reserved.© 2014 DST Systems, Inc. All rights reserved. March 19, 2014 ACA Transitional Reinsurance: Identifying and Assessing High Cost Patients
  • 2. © 2014 DST Systems, Inc. All rights reserved. The enclosed materials are highly sensitive, proprietary and confidential. Please use every effort to safeguard the confidentiality of these materials. Please do not copy, distribute, use, share or otherwise provide access to these materials to any person inside or outside DST Systems, Inc. without prior written approval. This proprietary, confidential presentation is for general informational purposes only and does not constitute an agreement. By making this presentation available to you, we are not granting any express or implied rights or licenses under any intellectual property right. If we permit your printing, copying or transmitting of content in this presentation, it is under a non-exclusive, non-transferable, limited license, and you must include or refer to the copyright notice contained in this document. You may not create derivative works of this presentation or its content without our prior written permission. Any reference in this presentation to another entity or its products or services is provided for convenience only and does not constitute an offer to sell, or the solicitation of an offer to buy, any products or services offered by such entity, nor does such reference constitute our endorsement, referral, or recommendation. Our trademarks and service marks and those of third parties used in this presentation are the property of their respective owners. 2 DISCLAIMER
  • 3. © 2014 DST Systems, Inc. All rights reserved. DST▪ Trusted global provider of technology-based service solutions since 1969 that help our clients grow their business & provide exceptional customer experiences ▪ NYSE Listing: “DST” ▪ 2013 Revenue: $2.66 Billion ▪ Worldwide Associates: 11,500+ ▪ Locations: 14 worldwide offices DSTHS ▪ Solutions to health payers and providers since 1976 ▪ Servicing Commercial, Medicaid, Marketplace, MA/MAPD, & Duals health benefit plans ▪ Core systems used to support 22+ M members / 270 M claims ▪ 41+ M medical claims processed annuallyin BPO ▪ 25+ M pharmacy members supported DSTHS At A Glance
  • 4. © 2014 DST Systems, Inc. All rights reserved.4 Richard Popper Director, Medicaid & Duals Strategy, DST Health Solutions Group Director, Insurance Programs, CCIIO-CMS 2010-13 Center for Consumer Information & Insurance Oversight Managed team that implemented & administered:  $5 billion Early Retiree Reinsurance Program  Pre-Existing Condition Insurance Plan  CO-OP Loan Program Executive Director, Maryland Health Insurance Plan 2002-10 Implemented & administered fastest growing state high risk pool in U.S, with 10% of national HRP enrollment Assistant Director, California Managed Risk Medical Insurance Plan 2000-02 Responsible for MRMIP & AIM programs for high risk uninsured
  • 5. © 2014 DST Systems, Inc. All rights reserved.  No medical underwriting  No pre-existing condition exclusion riders or waiting periods  Few benefit limits and standardized OOP limits  Reduced member cost sharing for those with limited income  Low initial enrollment penalty  Many “qualifying events” that allow enrollment “churn”:  Newly eligible for APTC  Had website enrollment problems  employer coverage not affordable  “Exceptional circumstances as the exchange may provide.” 5 Marketplace a significantly different product
  • 6. © 2014 DST Systems, Inc. All rights reserved.6 Overall structure of transitional reinsurance program Congress included transitional reinsurance program in ACA to improve affordability  Subsidize plan costs of high-risk enrollees to improve premium stability  $10 billion available in 2014, $6 billion in 2015, & $4 billion in 2016  Reinsurance funds generated from assessment of state licensed insurance companies, services or organizations:  $63 & $ 0.11 per capita contribution for 2014; $44 per capita projected for 2015  Reinsurance funds are available for non-grandfathered individual market plans to offset any substantial individual member costs:  2014: HHS will pay 80% of plan per member costs between $45,000 “attachment point” and $250,000 reinsurance cap ($164,000 max per member)  2015: Estimated 50% of plan per member costs between $70,000 attachment point and $250,000 reinsurance cap ($90,000 max per member).
  • 7. © 2014 DST Systems, Inc. All rights reserved.7 Structure of transitional reinsurance program Allocation of covered cost for individual as expenses rise 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% $0 $24,000 $48,000 $72,000 $96,000 $120,000 $144,000 $168,000 $192,000 $216,000 $240,000 $264,000 Share of Plan Covered Costs An Individual Member's Covered Costs Member OOP Costs Plan Costs HHS Transitional Reinsurance
  • 8. © 2014 DST Systems, Inc. All rights reserved. Since initial Covered California enrollment is:  Lower than expected  Contains adverse selection from long term uninsured, and  Made up of approximately 20,000 high risk individuals from California Managed Risk Medical Insurance Plan, and Federal Pre-Existing Condition Insurance Plan. 8 High cost composition of initial Covered California enrollment High risk individuals will make up disproportionate share of plan membership
  • 9. © 2014 DST Systems, Inc. All rights reserved.9 Plan cost exposure & average PMPY costs of high risk enrollees 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% $- $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 HHS Transitional Reinsurance Member OOP Costs Plan Costs High Risk Pool average $12,471 Calif Duals average $13,625 Fed PCIP average $32,108
  • 10. © 2014 DST Systems, Inc. All rights reserved.10 Stratified cost comparison of 18,000 member state high risk pool Significant plan expenses for costs not subsidized by transitional reinsurance Source: MHIP CareEssentials Report 2009 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% $- $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 ShareofPlanCoveredCosts An Individual Member's Covered Costs HHS Transitional Reinsurance Member OOP Costs Plan Costs 22% of costs for 84% of members 38% of costs for 93% of members 50.6% of costs for 95.4% of members 58% of costs for 97% of members 62.3% of costs for 98% of members
  • 11. © 2014 DST Systems, Inc. All rights reserved.  For large state high risk pool, with income subsidies and benefits comparable to Covered California plans, and 215% MLR:  Only 31% of 2009 net plan costs would have been eligible for 80% subsidy under HHS Transitional Reinsurance  Reinsurance subsidies would have been provided for 3% of members with qualifying catastrophic plan costs over $45,000.  63% of 2009 net plan costs would not have been subsidized by HHS Transitional Reinsurance  39% of 2009 net plan costs were for members who incurred PM costs between $10,000 to $45,000, ineligible for HHS Reinsurance in 2014  20% of net plan costs would be in “100% plan cost phase.” 11 Significant portion of plan costs not covered under HHS transitional reinsurance
  • 12. © 2014 DST Systems, Inc. All rights reserved.12 Stratified 2011 costs of 20,000 member Federal Pre-Existing Condition Insurance Plan (PCIP) Source: Federal PCIP Claims Incurred 2011, paid thru 1/2012 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% $- $10,000 $20,000 $30,000 $40,000 $50,000 $60,000 ShareofPlanCoveredCosts An Individual Member's Covered Costs HHS Transitional Reinsurance Member OOP Costs Plan Costs 6% of costs for 47% of members 15% of costs for 87% of members 20% of costs for 90% of members 25% of costs for 91% of members 29% of costs for 93% of members
  • 13. © 2014 DST Systems, Inc. All rights reserved.  For Federal Pre-Existing Condition Insurance Plan 370% MLR and no income subsidies:  74% of 2011 Federal PCIP net plan costs would have been eligible to receive 80% HHS Transitional Reinsurance subsidies  Reinsurance subsidies would have been provided for 8% of members with qualifying catastrophic net plan costs over $45,000.  25% of 2011 net plan costs would not have been subsidized by HHS Transitional Reinsurance  15% of costs would be in “100% plan cost phase”  Issue for Covered California plans:  Will initial plan cost exposure have wide distribution, like state high risk pools, where majority of high costs are not subsidized by HHS reinsurance  Or will plans have more catastrophic cost exposure, like PCIP, with significant amount of costs covered by transitional reinsurance. 13
  • 14. © 2014 DST Systems, Inc. All rights reserved.14 Comparison of sample cost exposure below HHS transitional reinsurance 0% 10% 20% 30% 40% 50% 60% 70% $5,000 $10,000 $15,000 $20,000 $25,000 $30,000 $35,000 $40,000 $45,000 Cumulative Percent of Plan Cost Individual Member Total Annual Plan Cost Federal PCIP 2011 State High Risk Pool 2009 $45,000 HHS Transitional Reinsurance Attachment Point
  • 15. © 2014 DST Systems, Inc. All rights reserved.15 Common diagnosis cost drivers below reinsurance attachment point for state high risk pool Diagnosis % of plan costs Average 2009 PMPY cost HIV/AIDS 11.1% $12,127 Osteoarthritis 4.4% $6,420 Coronary Artery 3.1% $4,511 Leukemia 2% $38,318 Breast Cancer 1.9% $8,907 Colon Cancer 1.9% $31,618 Bipolar Disorder 1.8% $5,074 Crohn’s Disease 1.4% $15,844 Cerebrovascular Disease 1.3% $4,713 MS 1.3% $20,049 Cirrhosis of Liver 1.2% $24,121 Source: MHIP CareEssentials Report 2009
  • 16. © 2014 DST Systems, Inc. All rights reserved.16 Common diagnosis cost drivers for Federal Pre-existing Health Insurance Plan Diagnosis % of plan costs /2 Cancer 19.8% Maintenance Chemotherapy, radiation 8.8% Osteoarthritis 6.3% Spondylosis / disc disorders 6.2% Coronary Artery & other heart disease 4.7% High risk behavioral health & substance abuse admissions more prevalent in individual market Diagnosis % of plan inpatient admissions /1 Psychosis 6% Vaginal Labor & Delivery 4.6% Alcohol/Drug Abuse & Rehab 2% 1 – MHIP CareEssentials Report 2009 2 – 2012 & 2013 Federal PCIP reports, cms.gov
  • 17. © 2014 DST Systems, Inc. All rights reserved.17 Rx claims are early warning indicators - should be monitored closely to identify high cost enrollees Drug Cost per fill Treatment Thalomid, Revlimid, Tasigna, Sprycel, Gleevec $13,439 - $6,434 Myeloma/Leukemia Saizen, Serostim, Nutropin $10,128 - $7,801 Human Growth Hormone Enbrel $8,880 Rheumatoid Arthritis Humira $8,880 Rheumatoid Arthritis, Crohn’s Disease Copaxone, Rebif $7,228 - $6,661 MS Tracleer $4,993 Pulmonary Arterial Hypertension Atripla, Trizivir $4,353 - $3,348 HIV/AIDS Tarceva $3,617 Lung Cancer Zyprexa $3,389 Bipolar Disorder / Schizophrenia Ondansetron $3,017 Nausea from Chemotherapy, Radiation Novolog $2,816 Diabetes Source: MHIP monthly Rx report March 2010
  • 18. © 2014 DST Systems, Inc. All rights reserved.18 Initial average plan costs for high risk pool members will decrease over time, but often remains above premium Source: Mercer analysis of high risk pool plans 2009 $13.910 $20.398 $10.065 $9.433 $0.000 $5.000 $10.000 $15.000 $20.000 $25.000 FY08 FY09 Short Term Subscribers Long Term Subscribers Plan cost comparison among subscribers not subject to preexisting condition exclusion
  • 19. © 2014 DST Systems, Inc. All rights reserved.  Third Party Payers, such as:  Hospitals and other providers  AIDS Drug Assistance Program  Disease Advocacy Organizations (American Cancer, Hemophilia Societies)  Provider networks  Plan benefit structure and authorization requirements. 19 Monitoring drivers of high cost enrollment
  • 20. © 2014 DST Systems, Inc. All rights reserved.20 Recommendations
  • 21. © 2014 DST Systems, Inc. All rights reserved.  Interface directly with plans claim and Rx systems, to quickly enable care managers to identify patients at high risk for hospitalization or costly complications, and determine proactive interventions  Evaluate gaps in care through review of member’s overall clinical profile  Measure and report HEDIS compliance status  Evaluate performance of providers, including prescribing patterns, medication screenings, diagnosis testing, preventive visits and benchmarking with peer providers  Have predictive modeling to stratify claims diagnosis, often prior to high cost claims, for early interventions and care coordination. 21 Utilize effective data analytics software
  • 22. © 2014 DST Systems, Inc. All rights reserved.  Receipt of reinsurance and risk adjustment payments dependent on plan establishing a “distributed data collection approach”  Plans must establish an “edge server”  Secure, dedicated, electronic server environments to house medical and pharmacy claims, encounter data, and enrollment information  Issuers directed to make data accessible to HHS to install, update, and operate common software to monitor plan costs  Plans expected to load claims and enrollment data to edge server monthly  Offers plans an opportunity to actively monitor claims expenses and identify high cost member for interventions. 22 HHS Edge Server Month submission a useful opportunity to monitor high cost members
  • 23. © 2014 DST Systems, Inc. All rights reserved.  All diagnoses – most high risk members suffer from multiple conditions (cancer and depression), and the most acute often masks additional care needs  Medication inventory and adherence  Condition severity  Recent and major surgeries and procedures  Nursing and rehabilitation therapies  High risk factors (weight, tobacco, substance abuse)  Supportive assistance (family, caregivers)  Language, education, cognitive, locomotion capabilities and needs. 23 Utilize effective member assessment tools
  • 24. © 2014 DST Systems, Inc. All rights reserved.  Complete, record and update health risk assessments  Create patient-centered care plans to monitor and close existing care gaps and engage members  Integrate care for comorbidities, including both medical and behavioral health conditions  Track quality of care issues  Maintain a complete history of all member activity for those enrolled in a care plan  Real-time interface with core claims systems for up to date eligibility, benefits, and claims history  View member profiles, medical claims, and pharmacy data. 24 Utilize effective care management systems
  • 25. © 2014 DST Systems, Inc. All rights reserved.  Apply medication therapy management and reconciliation  Process utilization management referrals and authorizations  Complete discharge planning surveys  Assist with transitional care plans and schedule necessary appointments and equipment use  Integrate with care analysis software for stratification and identification of members needing outreach and intervention. 25 Effective care management systems, cont’d
  • 26. © 2014 DST Systems, Inc. All rights reserved.26 Develop specialized care management teams  Medical staff focus on standard care management and utilization management practices is not enough  Must move beyond pregnancy, diabetes and asthma  Prevalence of significant, multiple chronic disease in initial Covered California population far exceeds standard Medi-Cal and commercial enrollment  Core staff needed to focus on intensive care management  Lower member to case manager ratios necessary during 2014 and 2015  Enrollment of high cost cases will continue after open enrollment ends  Due to significant SEP options for those newly diagnoses with high cost conditions  Don’t neglect young members - 23% of high risk pool enrollee were under age 30, with frequent behavioral health & substance abuse conditions.
  • 27. © 2014 DST Systems, Inc. All rights reserved. Questions Richard Popper Director, Duals & Medicaid Strategy rapopper@dsthealthsolutions.com 410.294.8215 Jill Singletary Senior Sales Executive jjsingletary@dsthealthsolutions.com 214.695.8372 www.dsthealthsolutions.com