Abu Saeed has over 15 years of experience in administration, project coordination, and data management roles in both the public and private sectors. He currently works as an RTT Validator and Coordinator at Barts Health NHS Trust, where he is responsible for validating patient waiting lists and pathways to ensure targets are met. He aims to take on a challenging position utilizing his strong administration skills, experience managing projects and teams, and knowledge of patient pathways and NHS targets.

1. ABU SAEED
Email: ma_saeed@hotmail.co.uk Tel: 07903552637
Profile
With BA in Business Administration and sound NHS Administration knowledge, I
aspire to serve an organization with sincerity and determination to succeed. I aim to
occupy a responsible and challenging position in an organization by keeping abreast
with the latest developments in the area of Administration and patient pathway
management. I am a hardworking, motivated, assertive and articulate team player,
with a proven track record of delivering results. I’m calm under pressure and with the
proven ability to be reliable in a crisis.
Management Skills
 Excellent project Administration experience.
 Excellent team player skills.
 Experienced in running and coordinating user group and workshops aimed
at gathering information.
 A profound ability to understand business requirements and transfer into
functional specifications
 Experience of working as a key member within a high performance
programme team.
 Excellent written and oral communications skills with the ability to
communicate important information concisely; using Excel, Outlook, and
Pivots reports.
 Experience of database administration.
 Experience of working in different area on different project at same time,
motivating team members and working under pressure.
Education
London Metropolitan University
BA Hon’s in Business Administration
Tower Hamlets College: 3 A-Levels
Level 3 Financial Planning accredited by IFS
Bow School: 9 GCSE’s
NHS First Aid
Community work; Youth work, mentoring programmes
IT skills ,Qualifications
 Advanced RTT Validation skills.
 In-depth knowledge of the NHS Access Policy and RTT targets including the 18
week referral to treatment Government target.
 In-depth with the Cerner Millennium CRS clinical system including EPR, G2,
Somerset, RISE and QlikView.

2.  MS Office Tools- PowerPoint, Access, Excel, Word, Outlook.
 Effective analytical, communication and interpersonal skills.
Career History
RTT Validator / Coordinator / Performance Analyst
Bart’s Health NHS Trust London 04/2014 – Present
Working autonomously to proactively validate inpatient and outpatient PTL’s (Patient
Waiting List) to ensure the Trust achieves the National RTT18 standards of 90%
admitted and 95% non-admitted patients treated within 18 weeks of receipt of
referral to definitive treatment. This requires prospective validation of the waiting
lists and PTL’s in line with national RTT18 rules and guidance.
 Responsible for prospectively reviewing the inpatient and outpatient waiting list
to ensure that every patient has a valid RTT18 pathway ID and make corrections
where necessary.
 Responsible for initiating the necessary data validation weekly and monthly via
Trust Patient Tracking and waiting lists in line with Trust and National
guidelines/targets.
 Update RTT18 outcomes in CRS/PAS using own initiative and patient clinical
records as required to validate patient pathways in accordance with RTT18
rules.
 Validating on average 60-80 cases and accepting or declining the RTT position.
 Retrospectively validate closed breached pathways to support the end of month
data submission and produce breach analysis for operation teams.
 Validate all potential breaching patients from information data reports escalating
to the appropriate pathway manager.
 Prospectively validate admitted and non-admitted pathways, making corrections
where necessary, feeding back incorrect status information to the pathway and
service managers for training purposes.
 Liaise with and work across various sub specialities to support RTT18 week
target delivery.
 Validate actual breaches of patient access, pathway targets and identify potential
future breaches.
 Interrogate CRS/EPR clinical systems and other patient information sources in
order to establish patients’ progress along with their clinical pathway.
 Responsible for providing relevant documentation of validated patient pathways
and summarise breach analysis for review and reporting at the 18 weeks forum.
 Writing up RCA (root cause analysis) for genuine breach patients awaiting
definitive treatment.
 Supporting the pathway managers and the general manager in suggesting
improvements to the validation and correction service and information reporting
systems.
 Produce reports for the pathway manager detailing trends and causes of
non-medical hospital same day cancellations, to allow the trust to take
appropriate actions.
 Provide support and guidance to clinical and administrative staff for the
management of RTT18 pathways, validation and correction processes.

3.  Support RTT18 training and education to administration teams across all Barts
Health Sites.
Administrator
Barts Health NHS Trust London (Staffbank) 07/2011 –
03/2014
 Working across different sites within Barts and the London Trust providing
various administrative and clerical duties, my duties change in line with
service demands.
 Medical records clerk - responsible for tracking, collecting, organising and
delivering medical notes to specified clinics/wards before patient’s
appointments.
 CRS agent - adding/amending employee information on database
maintaining confidentiality.
Data Management Officer
Tower Hamlet’s Council, London 11/2010 – 05/2011
 To be responsible for the maintenance and development of the bespoke
PHIT Access database that supports the housing grants programme and
project management functions of the team.
 To be responsible for the collation, input retrieval and analysis of data from a
variety of sources to ensure that the PHIT database is efficiently and
accurately maintained.
 Provide reports and statistical information to the Private Sector Housing and
HIA Co-ordinator.
 To assist in the effective management of the various grant programmes,
ensure accountability and the best use of public funds by supporting the
monitoring of funding programmes and the tracking of beneficiaries.
Medical Records Clerk
Barts Health NHS Trust London (Staffbank) 03/2010 – 10/2010
 Working in the medical records department, my duty was to administer,
collect, organise and deliver paediatric (children under 16) medical motes
before patients were admitted into ward.
 Utilising NHS CRS system to track/locate medical notes and maintaining
confidentiality.
 Monitoring, collecting and distributing medical notes to specific wards in
advance.
 Updating patients databases including amending, cleaning and creating new
records.

4.  Adhering to confidentiality, equal opportunities, patient care and service.
Sales Assistant
Marks & Spencer’s London 10/2007 – 06/2008
My role here was to provide excellent customer service to a wide range of
customers from different background and ages. Cooperating in teams to
successfully run and operate clothing department in order to generate sales
and improve service.
 Assisting customers with general inquires by providing high quality
service.
 Taking care of deliveries and organising stock.
 Generating sales by identifying opportunities.
 Operating till, sensitively handling complaints and assisting with
smooth running of shop floor.
Administrative Assistant
Bromley by Bow Centre 08/2005 – 06/2007
My role here was to provide an effective administrative and clerical support to both
community centre and surgery. At a times providing reception duties for surgery
when short of staff.
 Data entry, updating databases, data cleaning and manual filing.
 Providing reception duties and handling patient schedules, appointment and
general inquires.
 Assisting with setting up computer components and hardware.
 Responding to correspondence, taking phone calls and photocopying
paperwork.
Administrator
The Operations Centre London 09/2004 – 05/2005
My role here was to conduct market research surveys to specified people living in
the UK on behalf of various companies. I would also administer the surveys by
assisting with monitoring accurate information and choosing the right people to
research on.
 Administering and conducting research on various products and services.
 Identifying potential customers and entering their details in a database.
 Monitoring accurate information by following up on surveys.
 Hitting weekly targets on number of successfully completed surveys.
Telephone Salesperson
Supreme O Glaze London 05/2003 – 10/2003

5. Working in a call centre, my role was to ‘cold call’ potential clients and attempt to sell
and get them interested in household products and services that the company was
selling.
 Cold calling potential customers and selling home products such as window,
doors, patios, conservatory etc.
 Following up on sales leads and booking appointments.
 Assisting senior staff members to identify potential customers.
 Updating client/customer database with regular checks.
 Hitting daily targets on number of potential customers willing to purchase
products.
References: Available on request

6. Working in a call centre, my role was to ‘cold call’ potential clients and attempt to sell
and get them interested in household products and services that the company was
selling.
 Cold calling potential customers and selling home products such as window,
doors, patios, conservatory etc.
 Following up on sales leads and booking appointments.
 Assisting senior staff members to identify potential customers.
 Updating client/customer database with regular checks.
 Hitting daily targets on number of potential customers willing to purchase
products.
References: Available on request