Integrated Change provide digital solutions specifically to the healthcare industry. Our services cover mobile health and digital health marketing.
This presentation will give you a quick overview about our company, what we do and how we do it.
With evolving digital business needs, and changing regulatory compliances, a Digital-First strategy is a must today. Know how a digital business platform leverages the big opportunity of enabling enterprises to reinvent and transform themselves while delivering a delightful customer experience. https://bit.ly/3rFjs5S
AIA Present iPOS tablet toolkit at Transform 2015 ConferenceThe Digital Insurer
AIA are possibly the global leader in their use of tablet toolkits at the point of sale for life insurance. This short presentation gives a status update. Visit The Digital Insurer for more informaiton on the use of tablet toolkits in insurance and to join our community of professionals who are interested in the digital transformation of insurance
Industrial Internet, Should I be Interested?ionSign Oy
The Industrial Internet of Things - or the Smart Connected Products - are emerging and transforming both competition and companies. What's it all about and why should I care?
With evolving digital business needs, and changing regulatory compliances, a Digital-First strategy is a must today. Know how a digital business platform leverages the big opportunity of enabling enterprises to reinvent and transform themselves while delivering a delightful customer experience. https://bit.ly/3rFjs5S
AIA Present iPOS tablet toolkit at Transform 2015 ConferenceThe Digital Insurer
AIA are possibly the global leader in their use of tablet toolkits at the point of sale for life insurance. This short presentation gives a status update. Visit The Digital Insurer for more informaiton on the use of tablet toolkits in insurance and to join our community of professionals who are interested in the digital transformation of insurance
Industrial Internet, Should I be Interested?ionSign Oy
The Industrial Internet of Things - or the Smart Connected Products - are emerging and transforming both competition and companies. What's it all about and why should I care?
Emergence and transformation of digital utilities in the “smart” era Capgemini
By Jonathan D Loretto and Michel van Zutphen
Oracle Open World 2013
Content:
The Emergence of the Digital Utility
Reinventing the Digital Customer Experience
From the conference Future Tech in Insurance at Forsikringsakademiet, nov 15 2016. Defining cognitive and how that is relevant for insurance companies.
Presentation by Yours Truly (first part) and Christian Gaardboe Carlsen, Head of Property Excellence at ISS Facility Services from the conference "Vejen til det bygbare projekt" November 21st. Defines aspects of the cognitive building, trends, technologies and tells the story about the IBM-ISS partnership in cognitive buildings and facility management.
PTC helps companies around the world reinvent the way they design, manufacture, operate, and service things in and for a smart, connected world. In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based product lifecycle management. Today, our leading industrial innovation platform and field-proven solutions enable you to unlock value at the convergence of the physical and digital worlds. With PTC, manufacturers and an ecosystem of partners and developers can capitalize on the promise of the Internet of Things and augmented reality technology today and drive the future of innovation.
Infographic | The Growing Need for Fast, Secure TelehealthInsight
Could telehealth be the way patients are triaged in the future? Let’s explore the current landscape, the benefits of telehealth and what’s needed for it to gain widespread traction across the industry.
Why Should You Enhance Digital Customer Experience in Healthcare?Vivek Mishra
Digital transformation in healthcare is an indomitable part of the “new normal.” The future is promising for the digital health industry, driven by apps and portals. Whether they are AI-powered chatbots, telehealth video conferencing, surgical robots, digital twins, or smart hospitals, delivering virtual healthcare is crucial for an unparalleled digital experience for patients. In the wake of the coronavirus pandemic, patients are increasingly seeking digital interactions in healthcare, with healthcare providers leveraging technology to help them meet their needs and also improve working processes through automation and AI.
Digital Customer Experience in Healthcare Industry: Key Statistics
The Connected Workforce: Maximizing Productivity, Creativity and ProfitabilityInsight
This Insight-sponsored report by Harvard Business Review Analytic Services reveals how IT executives are using end-user computing and collaboration to drive business outcomes. Explore real use cases, common challenges and how to approach new opportunities.
Get the report here: http://ms.spr.ly/6006rNwJA
Deconstructing Digital Strategy and Transformation. Trying to break it down into some of it's constituent elements. Hopefully enabling a more execution friendly model of thinking about Digital Strategy.
The Accenture Life Sciences practice helps companies pivot to the patient for best outcomes. See how we can help you. Visit https://accntu.re/2l5mUGu to learn more.
The transformation to a Digital Insurer is complex as it changes the foundation of the organization. Complicating factor is the fast speed of digital innovation in the market and the current digital structure of the organization not able to deal with these changes. The digital transformation is however inevitable and mistakes will create a bigger gap, resulting in business deterioration. In this presentation a vision on Digital Insurance transformation is explained and more information is available to support a digital transformation process in a specific organization.
Emergence and transformation of digital utilities in the “smart” era Capgemini
By Jonathan D Loretto and Michel van Zutphen
Oracle Open World 2013
Content:
The Emergence of the Digital Utility
Reinventing the Digital Customer Experience
From the conference Future Tech in Insurance at Forsikringsakademiet, nov 15 2016. Defining cognitive and how that is relevant for insurance companies.
Presentation by Yours Truly (first part) and Christian Gaardboe Carlsen, Head of Property Excellence at ISS Facility Services from the conference "Vejen til det bygbare projekt" November 21st. Defines aspects of the cognitive building, trends, technologies and tells the story about the IBM-ISS partnership in cognitive buildings and facility management.
PTC helps companies around the world reinvent the way they design, manufacture, operate, and service things in and for a smart, connected world. In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based product lifecycle management. Today, our leading industrial innovation platform and field-proven solutions enable you to unlock value at the convergence of the physical and digital worlds. With PTC, manufacturers and an ecosystem of partners and developers can capitalize on the promise of the Internet of Things and augmented reality technology today and drive the future of innovation.
Infographic | The Growing Need for Fast, Secure TelehealthInsight
Could telehealth be the way patients are triaged in the future? Let’s explore the current landscape, the benefits of telehealth and what’s needed for it to gain widespread traction across the industry.
Why Should You Enhance Digital Customer Experience in Healthcare?Vivek Mishra
Digital transformation in healthcare is an indomitable part of the “new normal.” The future is promising for the digital health industry, driven by apps and portals. Whether they are AI-powered chatbots, telehealth video conferencing, surgical robots, digital twins, or smart hospitals, delivering virtual healthcare is crucial for an unparalleled digital experience for patients. In the wake of the coronavirus pandemic, patients are increasingly seeking digital interactions in healthcare, with healthcare providers leveraging technology to help them meet their needs and also improve working processes through automation and AI.
Digital Customer Experience in Healthcare Industry: Key Statistics
The Connected Workforce: Maximizing Productivity, Creativity and ProfitabilityInsight
This Insight-sponsored report by Harvard Business Review Analytic Services reveals how IT executives are using end-user computing and collaboration to drive business outcomes. Explore real use cases, common challenges and how to approach new opportunities.
Get the report here: http://ms.spr.ly/6006rNwJA
Deconstructing Digital Strategy and Transformation. Trying to break it down into some of it's constituent elements. Hopefully enabling a more execution friendly model of thinking about Digital Strategy.
The Accenture Life Sciences practice helps companies pivot to the patient for best outcomes. See how we can help you. Visit https://accntu.re/2l5mUGu to learn more.
The transformation to a Digital Insurer is complex as it changes the foundation of the organization. Complicating factor is the fast speed of digital innovation in the market and the current digital structure of the organization not able to deal with these changes. The digital transformation is however inevitable and mistakes will create a bigger gap, resulting in business deterioration. In this presentation a vision on Digital Insurance transformation is explained and more information is available to support a digital transformation process in a specific organization.
Grasshoppers Advertising is a creative ad agency in print and digital media. We formulate marketing strategies, design media campaigns and do online brand promotion.
UNLOCK YOUR DIGITAL VALUE POTENTIAL - BOOZ DIGITAL AMSTERDAM 2013Femke-Anna van Zanten
Most players see digital as incremental instead of transformative. Digital is not just an add-on, and as such, incremental steps will not be enough. Re-imagining in a broader context is key. Learn here how to Re-imagine your business, and create Digital Value: new insights, frameworks and case examples.
Your one stop shop for all things innovative, Laudco provides the ideas, insight and inspiration to help make your business more creative and profitable.
We’ve been around since 2011 and have worked across Asia Pacific bringing Fortune 500 company brands to life!
We love all things digital, print and social. Aligned to your objectives. Whatever the requirement.
Want to advertise with us? Email us at marketing@laudco.com
Cloud-based Mobile Apps Development in MalaysiaGlobal Digitals
Cloud-based mobile apps development in Malaysia is a cutting-edge approach to creating innovative and scalable mobile applications tailored to meet the needs of users in the modern digital landscape. Leveraging the power of cloud computing infrastructure, developers in Malaysia can craft robust, flexible, and secure mobile solutions that offer seamless user experiences across various devices and platforms.
https://global-digitals.com/bespoke-mobile-application-development/
8 Lessons Learned from Developing mHealth AppsScott Hague
Presentation conducted at EHI Live 2015 at the HANDI Health Apps Village. Scott Hague talks through 8 learning points from developing medical apps. From user experience to app indexing, regulation to marketing, the presentation provides real use cases and signposting to free resources.
Why Does App Xenophobia Exist in UK HealthcareScott Hague
This presentation was conducted at the Private Healthcare Summit in London June 23rd 2015.
The presentation is focused on the opportunity for the healthcare industry to adopt mobile apps in the UK, yet many organisations, both private and public show a resistance and reluctance to consider mobile apps as a viable tool to engage and promote better health outcomes.
We look at what the healthcare sector can learn from retail giants like Amazon and Ebay and we put forward a treatment plan to help manage what we term 'app xenophobia' in the UK healthcare sector.
12 Items You Need To Include In Your Mobile Healthcare App BriefScott Hague
This is the most comprehensive guide to app development for ‘non-developers’ in the healthcare marketplace right now. It has been developed in collaboration with both technical and marketing experts who work within both the healthcare and other supporting sectors.
Learn how to craft one of the most important but yet one of the most under-valued aspects of developing a mobile healthcare app – the brief!
From App to Idea: Nine points in creating a winning a healthcare app productScott Hague
In this presentation, Scott Hague, Development Director of Digital Healthcare Agency Integrated Change takes you through the nine P's of creating a winning mobile healthcare app product. This presentation was conducted at the NEC on November 5th 2014 in conjunction with HANDI Health Apps.
Mobile Healthcare Apps: 7 things to remember to get your app noticedScott Hague
The presentation was conducted at an event organised by the NHS Innovations South East and was hosted at the Maidstone & Tunbridge Wells NHS Trust and will provide you with 7 key points to implement, consider and remember when trying to get your healthcare app noticed.
How to get your app noticed. Often, too much time, energy and money is spent during the design and development phase of a mobile app with little consideration on a launch and marketing strategy. Many healthcare organisations wonder 'what next.
HANDI Health Apps Presentation: NEC November 2013Scott Hague
A presentation from the second day of the EHI Live exhibition at the NEC 6th November 2013. The presentation is by Scott Hague, Development Director of Integrated Change.
He talks about the tools and techniques you can use to promote your healthcare mobile application.
If you would like to watch a video of the presentation then please head on over to http://www.integratedchange.net/seven-tools-and-techniques-to-help-market-your-mobile-app
Mobile Development: A presentation to Year 10/11 childrenScott Hague
This was a presentation we conducted to a group of 30 secondary school students and their teachers. The objective was to highlight what is involved when developing a mobile application. We created a dummy customer brief and two other exercises during the presentation.
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...ILC- UK
The Healthy Ageing and Prevention Index is an online tool created by ILC that ranks countries on six metrics including, life span, health span, work span, income, environmental performance, and happiness. The Index helps us understand how well countries have adapted to longevity and inform decision makers on what must be done to maximise the economic benefits that comes with living well for longer.
Alongside the 77th World Health Assembly in Geneva on 28 May 2024, we launched the second version of our Index, allowing us to track progress and give new insights into what needs to be done to keep populations healthier for longer.
The speakers included:
Professor Orazio Schillaci, Minister of Health, Italy
Dr Hans Groth, Chairman of the Board, World Demographic & Ageing Forum
Professor Ilona Kickbusch, Founder and Chair, Global Health Centre, Geneva Graduate Institute and co-chair, World Health Summit Council
Dr Natasha Azzopardi Muscat, Director, Country Health Policies and Systems Division, World Health Organisation EURO
Dr Marta Lomazzi, Executive Manager, World Federation of Public Health Associations
Dr Shyam Bishen, Head, Centre for Health and Healthcare and Member of the Executive Committee, World Economic Forum
Dr Karin Tegmark Wisell, Director General, Public Health Agency of Sweden
Leading the Way in Nephrology: Dr. David Greene's Work with Stem Cells for Ki...Dr. David Greene Arizona
As we watch Dr. Greene's continued efforts and research in Arizona, it's clear that stem cell therapy holds a promising key to unlocking new doors in the treatment of kidney disease. With each study and trial, we step closer to a world where kidney disease is no longer a life sentence but a treatable condition, thanks to pioneers like Dr. David Greene.
Navigating Challenges: Mental Health, Legislation, and the Prison System in B...Guillermo Rivera
This conference will delve into the intricate intersections between mental health, legal frameworks, and the prison system in Bolivia. It aims to provide a comprehensive overview of the current challenges faced by mental health professionals working within the legislative and correctional landscapes. Topics of discussion will include the prevalence and impact of mental health issues among the incarcerated population, the effectiveness of existing mental health policies and legislation, and potential reforms to enhance the mental health support system within prisons.
One of the most developed cities of India, the city of Chennai is the capital of Tamilnadu and many people from different parts of India come here to earn their bread and butter. Being a metropolitan, the city is filled with towering building and beaches but the sad part as with almost every Indian city
ICH Guidelines for Pharmacovigilance.pdfNEHA GUPTA
The "ICH Guidelines for Pharmacovigilance" PDF provides a comprehensive overview of the International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines related to pharmacovigilance. These guidelines aim to ensure that drugs are safe and effective for patients by monitoring and assessing adverse effects, ensuring proper reporting systems, and improving risk management practices. The document is essential for professionals in the pharmaceutical industry, regulatory authorities, and healthcare providers, offering detailed procedures and standards for pharmacovigilance activities to enhance drug safety and protect public health.
2. What we do
Develop mobile solutions for healthcare
Develop digital solutions for healthcare
Integrating both
www.integratedchange.net
3. About Integrated Change
• 7 people. London based
» UX/graphic designers,
» Native mobile developers
» Web developers (front-end/back-end)
» Digital marketing and copywriting
» Project management
• We work with NHS and private healthcare providers, both primary and tertiary,
along with research teams, medical device manufacturers, professional
practices, insurers, health sector charities and digital healthcare agencies.
• Over 50 mobile and digital projects deployed.
• A large proportion of our work is white-labeled.
www.integratedchange.net
4. Healthcare: a change of mind set
Patients are our customers
Family members/care-givers are customers
HCP’s are customers
We should provide them with empowerment
What we demand from retail and banking, we
should demand from mobile healthcare
www.integratedchange.net
5. Focused on digital health
Creating online, measureable digital marketing strategies
Driving more relevant traffic to hospital groups and pharmaceutical’s
Outreach campaigns, SEO, PPC, Social
Online PR and generating online brand noise
Raising awareness of conditions, patient management
Delivering inbound web-enquiries
ROI focused campaigns
6. Focused on mobile health
Mobile application design, development, deployment and management
Mobile application marketing and ROI campaigns
Mobile web and web app design, development, deployment and management
Patient management and specialist nursing tools
Condition awareness and med student education tools
Appointment systems and bed occupancy systems (mobile led via tablets and smartphones)
Use of push notifications directly to the device – patient status updates, drug adherence, bed
management and availability.
9. Focused on the end user
Persona creation
Customer profiling
Ethnographic studies
Quartz composer -origami
Sketch
InVision
Analytics
PHP
Java
Flash
Action Script
ASP/ASP.net
AWS
Javascript
SSL and encryption
www.integratedchange.net
10. Our mobile skill set
Objective-C
Java
.NET
C#
JQuery
HTML5
CSS3
C++
JavaScript
node.js
AES256
HMAC
App packaging/upload
ASO
www.integratedchange.net
11. Our digital skill set
Google AdWords
Google Analytics
On-page technical
Online PR/outreach
Content strategy
Copywriting
Social channel mgt
AdRoll
Facebook advertising
LinkedIn advertising
iOS smart banners/tools
Google Mobile SDK
App marketing
Google Play Referral Flow
Mobile deep linking
www.integratedchange.net
12. Integrated Approach
Google AdWords
Google Analytics
On-page technical
Online PR/outreach
Content strategy
Copywriting
Social channel mgt
Split testing
AdRoll
Facebook advertising
LinkedIn advertising
Google Mobile SDK
App marketing
Google Play Referral Flow
Mobile deep linking
Objective-C
Java
.NET
C#
JQuery
HTML5
CSS3
C++
JavaScript
node.js
AES256
HMAC
App packaging/upload
ASO
Persona creation
Customer profiling
Ethnographic studies
Quartz composer -origami
Sketch
InVision
Analytics
PHP
Java
Flash
Action Script
ASP/ASP.net
AWS
Javascript
SSL and encryption
Project Managed
mobile digitalUX and web
www.integratedchange.net
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.
.
.
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13. Project Management
• Transparency and clear communication
• Basecamp - full client visibility of:
Milestones and project markers
Messaging system between our clients and developers
Files/graphics version repository
• Atlassian JIRA bug tracking and fixing
• TestFlight – distribution of beta apps on the fly
14. On going support
Continuous support
1. Bug fixes
2. Mobile OS/browser compatibility
Continuous transparency
3. Monthly analytics reporting
4. Performance to target (KPI’s)
Continuous development
5. Life cycle management
6. Strategy direction, new opportunities
www.integratedchange.net
15.
16.
17.
18. Working in partnership
• We work in different ways with our partners –
– Fully white-labelled
– Dual-branded
– Direct
– Mix of all of them
• Development only service or a full, end-end service relationship
• Consultancy, ethnographic surveys, end-user research, proof of
concept definition, funding applications and proposals
• Providing full pre and post sales support
www.integratedchange.net
19. So what does this all mean?
• We deliver to high standards
• We deliver to budget
• We deliver on-time…
You’ve heard all that before.
…but wait!
www.integratedchange.net
20. Mobile strategy can become
OVERWHELMED with
the technology
www.integratedchange.net
23. Work With Us
• 100% focus on healthcare
• Strong commercial backbone
• In-house, integrated development
• Experience development and digital partner
• We have an opinion. We are not a ‘yes’ agency
www.integratedchange.net
24. Thank you for reading
@scotthague
google.com/+IntegratedchangeNet
facebook.com/IntegratedChange
www.integratedchange.net
Mobile and Digital Healthcare Agency