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Bas van den Beld
A4U Expo 2013
@basvandenbeld - @stateofsearch - www.stateofsearch.com - www.basvandenbeld.com
Influence, Networking and
Marketing
2
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Sees your
update
Talks about
you
You responded
once
Conversation
What really is
interaction
What most think is interaction
9
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
95% of our thoughts, emotions,
and learning occur without our
conscious awareness
(Source: Gerald Zaltman, Harvard Professor)
95% of our thoughts, emotions,
and learning occur without our
conscious awareness
(Source: Gerald Zaltman, Harvard Professor)
15
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
We don't know our preferences
that well
We don't know our preferences
that well
16
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Based on 2 Types of Authority
21
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Word-of-mouth is responsible for
20%-50% of purchases
(Source: Keller Fay Group)
Word-of-mouth is responsible for
20%-50% of purchases
(Source: Keller Fay Group)
22
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Only 7% of word-of-mouth
marketing happens online, most
starts online though
(Source: Keller Fay Group)
Only 7% of word-of-mouth
marketing happens online, most
starts online though
(Source: Keller Fay Group)
26
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
27
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013 @basvandenbeld @stateofsearchBas van den Beld – International Search Summit November 2012
28
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
• 200 tweets about the diet
• 10.000 followers
• Over 400 responses on blogs
• Over 600 responses on forums
• Media coverage (print & TV)
• 521 books extra sold in one month
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Now What?
31
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
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@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
You need to understand your
target audience
You need to understand your
target audience
35
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
36
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
There is no “average user”.
People approach the buying
process in different ways
There is no “average user”.
People approach the buying
process in different ways
37
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Think about why people are on
social media
Think about why people are on
social media
38
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
39
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Social Grooming: chit chat online is
similar to monkeys grooming
Social Grooming: chit chat online is
similar to monkeys grooming
40
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
41
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
42
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
43
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
44
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
45
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Be relevantBe relevant
46
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Make them talk offlineMake them talk offline
47
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
48
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Use the
data
Use the
data
Focus on
the User
Focus on
the User
Put
yourself in
their shoes
Put
yourself in
their shoes
Think about what makes them feel goodThink about what makes them feel good
49
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Put yourself in their shoesPut yourself in their shoes
50
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
51
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
52
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Use the dataUse the data
53
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
@basvandenbeld @stateofsearchBas van den Beld – A4U Expo Amsterdam - July 2013
Thank you
www.stateofsearch.com
www.basvandenbeld.com
twitter.com/basvandenbeld
twitter.com/stateofsearch
linkedin.com/basvandenbeld
bas@stateofsearch.com
Have Bas speak or train at your event or company or consult?
Get in touch!
Influence:
Overused, Misunderstood &
Complicated.
@Linkdex
Co-founder
VP Product / Marketing
Matt Roberts
matt.roberts@linkdex.com
@Linkdex
@Linkdex
Ian Cowie
@Linkdex
Ian Cowie was named Consumer Affairs
Journalist of the Year in the London
Press Club Awards 2012. He has been
head of personal finance at Telegraph
Media Group since 2008, having been
personal finance editor since 1989.
Influence
@Linkdex
• The ability one is attributed to
change another’s opinion or
behavior.
• The changing of opinion or
behavior
Source
Result
Philip Sheldrake
@Linkdex
• “You have been
influenced when you think
something you otherwise
would not have thought or
do something you would
not have done”
The definitions of influence, key influencer
and influencee are important and
demonstrate the relationship between
individuals. However, a practitioner needs
tools to differentiate the qualities or
‘attributes’ of one influencer or cohort from
another.
@Linkdex
WOMMA
Key Influencer
@Linkdex
Measurement of potential to influence
requires a methodology for determining who
is influential in the network. While there are
no certainties, your objective is to determine
the key influencer or cohorts that will
maximize the influencer program outcomes
for your brand.
@Linkdex
Understanding Networks
Paul Adams
@Linkdex
Simple
@Linkdex
Stable, Sustainable Advantage
@Linkdex
Authors In A Network
@Linkdex
Networks
@Linkdex
Contacts
@Linkdex
Finding and developing
relationships with influential
cohorts is the key to
influence in your market.
Influence Marketing Only
Part Of Digital marketing
@Linkdex
Allstate
620 keywords, 1 Geo Location
6.1%
$9m PM Eq. Media Value
6.1%
$9m PM Eq. Media Value
@Linkdex
Boat Insurance
@Linkdex
10K Visits / $250K PM Eq. Media Value
@Linkdex
Foundations
@Linkdex
Technical Search
Allstate
30 Int. Links
Allstate
30 Int. Links
Progressive
1,358 Int.
Links
Progressive
1,358 Int.
Links
@Linkdex
Language
@Linkdex
Language
@Linkdex
Design & CRO
@Linkdex
Then Relationships, Links, & Shares
@Linkdex
Progressive Boat Content
357 Links
Low Social Share Counts
357 Links
Low Social Share Counts
@Linkdex
What Content Has Earned Links?
14 Links
Lots Of Social Share Counts
14 Links
Lots Of Social Share Counts
@Linkdex
@Linkdex
Marketing Of Content Ideas
Campaign 1:
Before Buying A Boat Checklist
Contributed by…
@Linkdex
Campaign 2:
Boat Name Generator
@Linkdex
Campaign 3:
Boat Insurance Survey
In Partnership with…
@Linkdex
Boating Cohort
8 Twitter ID’s = 250 Suggestions
@Linkdex
Boating Network
@Linkdex
Network Influence
Buying A Boat Checklist AuthorBuying A Boat Checklist Author
@Linkdex
@Linkdex
Being No.1 Is Not Enough
@Linkdex
Co-founder
VP Product / Marketing
Matt Roberts
matt.roberts@linkdex.com
@Linkdex

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Influence, Networking and Marketing