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A telephone and Internet based
treament program in Norway
Magnus Eidem
Magnus.eidem@sykehuset-innlandet.no
Background
• Funded by the Norwegian Ministry of Health
(The National Action Plan against Problem Gambling)
• 2006: Developed the program, treatment manual &
website design
• Project launched November 2007
• Aim to make it easier to seek help, reach out to more
problem gamblers
• Only 10% of gamblers seek treatment
– Due to shame, denial, social inhibition, inconvenience
Advantages of Internet therapy
• Cost-effective
• High accessiblity (24/7)
• Lower threshold for treatment seeking?
- March 2009: No longer need referrals to participate in treatment
(Many problem gamblers do not seek treatment due to shame, denial, inconvenience, geography etc)
Why online treatment?
• Many people live far from treatment services in Norway, we
aim to make it easier to seek help and increase number of
problem gamblers who receive treatment
• Stigma about seeking help
• Reach out to ”new groups” of problem gamblers, such as
online gamblers
• Give the problem gambler more flexibility in treatment,
reduce time and money commitment
Treatment
• Participants sign up through the website
• Treatment lasts for approximately three months
• Weekly telephone meetings between the client and
the therapist
• Client assignments provide the structure and content
for the telephone meetings
• The assignments are based on cognitive behaviour
therapy
Assignment 1
Assignment 1
Sign up through
the website
Sign up through
the website
Telephone
meeting
Telephone
meeting
Client interview
Client interview
Open user
account
Open user
account
Screening
SCL-90R, GBQ,
SOGS-R
Screening
SCL-90R, GBQ,
SOGS-R
Assignment 9
Assignment 9
Consultation
Consultation
Consultation
Consultation
Re-test
+ summary
Re-test
+ summary
Make appointment for client interview
Basics, background, demographic, gambling
history, information, motivation,
expectations.
Clients sign consent form / program start
(www.spillbehandling.no)
3months3months
Online
Discussion
Forum
Online
Discussion
Forum
Consultation
Consultation
Screening feedback
Instruments
• SOGS-R
• GBQ
– Luck/Perseverance
– Illusion of control
• SCL-90
– 9 symptom scales
– (somatization, obsessive-compulsive, interpersonal
sensitivity, depresson, anxiety, hostility, fobic anxiety,
paranoid ideation, psychotisism)
The 9 client assignments
• Motivation / goals
• Readiness to change (the stages) – pros & cons
• Analyzing gambling situations
• High-risk situations, identify erroneous thoughts
• Flashcard & notebook (Self-help tools used in treatment)
• Financial situation and challenges
• Self-disclosure
• Relationships, trust and honesty
• Maintaining abstinence, what to do instead of gambling?
• 900 have signed up
• About 1/3 completion rate
• Majority of «drop outs» did not start at all
• 80% men, 20 % women
• Age 16 – 69
• Main problem: Online Casino (Internet slotmachines)
• Other games: Sportsbetting, VLT , Poker,
Horse betting, Daytrading, MMORPG
Aim of the present study
• To conduct a pilot study with a preliminary
description and evaluation of this novel
treatment approach in terms of its
effectiveness
Conclusion
• Reduction in symptoms of pathological gambling
maintained after 3-6 months after treatment
completion
• Reduction in symptoms of genereal psychological
distress
• Fewer cognitive distortion related to gambling after
treatment
Test / re-test SCL 90 R
“Description and pre-post evaluation of an internet based treatment program for pathological gambling in Norway”
(Myrseth, Brunborg, Eidem, Pallesen) The International Journal of Gambling Studies, 2013.
• The project has been a success!
• We have reached out to problem gamblers that
because of geographical challenges didn’t seek help
• We have made it easier to seek help
So far…
Future goals
• Continiue to run treatment program
• Update website / new platform
• Develop an APP to help more high risk players
• Adopt other kind of problem gaming (MMORPG’s)
Future research directions
• Include control/comparison
group to control for non-
spesific treatment effects
• Comparison of face-to-face
vs. Internet delivered
treatment
• More outcome measures
• Longer follow-up

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A telephone and Internet based treament program in Norway

  • 1. A telephone and Internet based treament program in Norway Magnus Eidem Magnus.eidem@sykehuset-innlandet.no
  • 2.
  • 3. Background • Funded by the Norwegian Ministry of Health (The National Action Plan against Problem Gambling) • 2006: Developed the program, treatment manual & website design • Project launched November 2007 • Aim to make it easier to seek help, reach out to more problem gamblers • Only 10% of gamblers seek treatment – Due to shame, denial, social inhibition, inconvenience
  • 4. Advantages of Internet therapy • Cost-effective • High accessiblity (24/7) • Lower threshold for treatment seeking? - March 2009: No longer need referrals to participate in treatment (Many problem gamblers do not seek treatment due to shame, denial, inconvenience, geography etc)
  • 5. Why online treatment? • Many people live far from treatment services in Norway, we aim to make it easier to seek help and increase number of problem gamblers who receive treatment • Stigma about seeking help • Reach out to ”new groups” of problem gamblers, such as online gamblers • Give the problem gambler more flexibility in treatment, reduce time and money commitment
  • 6. Treatment • Participants sign up through the website • Treatment lasts for approximately three months • Weekly telephone meetings between the client and the therapist • Client assignments provide the structure and content for the telephone meetings • The assignments are based on cognitive behaviour therapy
  • 7. Assignment 1 Assignment 1 Sign up through the website Sign up through the website Telephone meeting Telephone meeting Client interview Client interview Open user account Open user account Screening SCL-90R, GBQ, SOGS-R Screening SCL-90R, GBQ, SOGS-R Assignment 9 Assignment 9 Consultation Consultation Consultation Consultation Re-test + summary Re-test + summary Make appointment for client interview Basics, background, demographic, gambling history, information, motivation, expectations. Clients sign consent form / program start (www.spillbehandling.no) 3months3months Online Discussion Forum Online Discussion Forum Consultation Consultation Screening feedback
  • 8. Instruments • SOGS-R • GBQ – Luck/Perseverance – Illusion of control • SCL-90 – 9 symptom scales – (somatization, obsessive-compulsive, interpersonal sensitivity, depresson, anxiety, hostility, fobic anxiety, paranoid ideation, psychotisism)
  • 9. The 9 client assignments • Motivation / goals • Readiness to change (the stages) – pros & cons • Analyzing gambling situations • High-risk situations, identify erroneous thoughts • Flashcard & notebook (Self-help tools used in treatment) • Financial situation and challenges • Self-disclosure • Relationships, trust and honesty • Maintaining abstinence, what to do instead of gambling?
  • 10. • 900 have signed up • About 1/3 completion rate • Majority of «drop outs» did not start at all • 80% men, 20 % women • Age 16 – 69 • Main problem: Online Casino (Internet slotmachines) • Other games: Sportsbetting, VLT , Poker, Horse betting, Daytrading, MMORPG
  • 11.
  • 12. Aim of the present study • To conduct a pilot study with a preliminary description and evaluation of this novel treatment approach in terms of its effectiveness
  • 13. Conclusion • Reduction in symptoms of pathological gambling maintained after 3-6 months after treatment completion • Reduction in symptoms of genereal psychological distress • Fewer cognitive distortion related to gambling after treatment
  • 14. Test / re-test SCL 90 R “Description and pre-post evaluation of an internet based treatment program for pathological gambling in Norway” (Myrseth, Brunborg, Eidem, Pallesen) The International Journal of Gambling Studies, 2013.
  • 15. • The project has been a success! • We have reached out to problem gamblers that because of geographical challenges didn’t seek help • We have made it easier to seek help So far…
  • 16. Future goals • Continiue to run treatment program • Update website / new platform • Develop an APP to help more high risk players • Adopt other kind of problem gaming (MMORPG’s)
  • 17. Future research directions • Include control/comparison group to control for non- spesific treatment effects • Comparison of face-to-face vs. Internet delivered treatment • More outcome measures • Longer follow-up

Editor's Notes

  1. Cost-effective: One therapist can treat more patients No costs regarding treatment locations Availability/Accessibility Most people can access the internet 24/7, from home, work, in public places etc. Both the theapist and the client can do the assignments whenever they have time Clients are not required to leave their home to attend treatment (advantage for persons with anxiety, or long distance to treament location etc) Lower threshold for treatment seeking? Do not have to leave the house Can do assigments at any time that fit their schedule Anonymity Especially appealing for young gamblers?
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