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FOR CAREERS IN THE FAST LANE




                                      T H E ECO N O M I C T I M E S M U M B A I   G   T U E S DAY   G     7 D EC E M B E R 2010 *



RIGHT SAID FRED

F     or Ritesh Sarvaiya,
      CMD, Rikhav In-
      fotech, a 4 am friend is
someone who is not only
available during tough
                                 as a technical consultant.
                                 “Fred was general manager
                                 - operations, Wipro BPO
                                 Solutions and was six lev-
                                 els above me. Over 1500
                                                                            ise, he made me a part of
                                                                            his core team. Being a task-
                                                                            master, it wasn't easy
                                                                            working with Hamilton.
                                                                            But, today, at every step in
                                                                                                                  seamlessly as we did when
                                                                                                                  we were not so big. He has
                                                                                                                  been a powerful guiding
                                                                                                                  force for my company. His
                                                                                                                  leadership skills, his ability
times, but also takes you out    people reported to him and                 my role as the leader of my           to inspire and motivate
of that trouble. “My 4 am        the way he went about his                  team, I realised the impor-           people, knowledge and un-
friend is the one who gives      work, the respect he com-                  tance of whatever I have              derstanding of myriad top-
me an honest feedback, calls     manded was truly awe-in-                   learnt from him. I feel ex-           ics as well as his ability to
a spade a spade, not worry-      spiring. Once an an-                       tremely privileged to have            think big and think out-of-
ing about my stature or          nouncement was made                        worked with him and                   the-box are some of the
what I may think or feel         that he needed a Microsoft                 grown tremendously, both              qualities, which I truly ad-
about it,” says Sarvaiya.        Excel expert and I took the                professionally and person-            mire in him.”
   Sarvaiya met Fredrick         initiative and helped him                  ally,” recalls Sarvaiya.                 “Fred has always re-
Hamilton when he was             out. Impressed with my                        How often does he con-             minded me to maintain a
working at Wipro in 2004         proactiveness and expert-                  sult him for advice and he            work-life balance. He be-
                                                                            replies, “I consult him               lieves if you are successful
                                                                            whenever I am stuck with              at the cost of your personal
                                                                            choices - as to which road            life, you are not successful
                                                                            to take that will take me             at all. And I completely
                                                                            forward with minimum                  agree with him; I try to
                                                                            risks. Having ideas is one            leave office by 6 pm so I
                                                                            thing, executing them is an           can spend some quality
                                                                            altogether different ball             time with my family. There
                                                                            game and Fred is the one,             are times when I get blind-
                                                                            who has always given me               ed by my ambitions and
                                                                            the right advice with ex-             unintentionally overlook
                                                                            tremely logical and patient           my personal life but from
                                                                            explanations. Six months              nowhere Fred pops up in
                                                                            ago, when I moved to this             my mind to remind me
                                                                            facility, I had no idea if we         that I have life beyond
                                                                            could manage the show as              work,” adds Sarvaiya

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A sign of the times; the economic times

  • 1. FOR CAREERS IN THE FAST LANE T H E ECO N O M I C T I M E S M U M B A I G T U E S DAY G 7 D EC E M B E R 2010 * RIGHT SAID FRED F or Ritesh Sarvaiya, CMD, Rikhav In- fotech, a 4 am friend is someone who is not only available during tough as a technical consultant. “Fred was general manager - operations, Wipro BPO Solutions and was six lev- els above me. Over 1500 ise, he made me a part of his core team. Being a task- master, it wasn't easy working with Hamilton. But, today, at every step in seamlessly as we did when we were not so big. He has been a powerful guiding force for my company. His leadership skills, his ability times, but also takes you out people reported to him and my role as the leader of my to inspire and motivate of that trouble. “My 4 am the way he went about his team, I realised the impor- people, knowledge and un- friend is the one who gives work, the respect he com- tance of whatever I have derstanding of myriad top- me an honest feedback, calls manded was truly awe-in- learnt from him. I feel ex- ics as well as his ability to a spade a spade, not worry- spiring. Once an an- tremely privileged to have think big and think out-of- ing about my stature or nouncement was made worked with him and the-box are some of the what I may think or feel that he needed a Microsoft grown tremendously, both qualities, which I truly ad- about it,” says Sarvaiya. Excel expert and I took the professionally and person- mire in him.” Sarvaiya met Fredrick initiative and helped him ally,” recalls Sarvaiya. “Fred has always re- Hamilton when he was out. Impressed with my How often does he con- minded me to maintain a working at Wipro in 2004 proactiveness and expert- sult him for advice and he work-life balance. He be- replies, “I consult him lieves if you are successful whenever I am stuck with at the cost of your personal choices - as to which road life, you are not successful to take that will take me at all. And I completely forward with minimum agree with him; I try to risks. Having ideas is one leave office by 6 pm so I thing, executing them is an can spend some quality altogether different ball time with my family. There game and Fred is the one, are times when I get blind- who has always given me ed by my ambitions and the right advice with ex- unintentionally overlook tremely logical and patient my personal life but from explanations. Six months nowhere Fred pops up in ago, when I moved to this my mind to remind me facility, I had no idea if we that I have life beyond could manage the show as work,” adds Sarvaiya