A Complete Model of a Business Enterprise in an EtO and PLM environment
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This slide deck provides a picture of the underlying skeletal structure that holds a business enterprise in an engineer-to-order (EtO) and product lifecycle management (PLM) environment together while achieving its goals. The Model portrays a business enterprise as a functional system for doing business, with processes that are clearly focused on a specific goal. Through the processes, the system fulfills its contribution in the environment. The Model could provide a powerful baseline for improving business performance. The method used to develop this model is an adaptation of an earlier technique called "Integrated Modeling Method*.
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A Complete Model of a Business Enterprise in an EtO and PLM environment
- 1. A Complete Model of a Business Enterprise in an EtO and PLM Environment A Systems Approach © 2019 Frank Steeneken - All Rights Reserved
- 2. Introduction This slide deck provides a picture of the underlying skeletal structure that holds a business enterprise in an engineer-to-order (EtO) and product lifecycle management (PLM) environment together while achieving its goals. The Model portrays a business enterprise as a functional system for doing business, with processes that are clearly focused on a specific goal. Through the processes, the system fulfills its contribution in the environment. The Model could provide a powerful baseline for improving business performance. The method used to develop this model is an adaptation of an earlier technique called Integrated Modeling Method*. 2© 2019 Frank Steeneken - All Rights Reserved *www.ackley.com
- 3. Purpose and Function The purpose of the Model is to clearly portray how work performed in Product Development and Operations of a business enterprise in an EtO and PLM environment, is structured, apart from the way it is managed and controlled. To provide this clarity, feedback loops and control systems are not shown on the diagrams. The Model can be applied to help realign a company’s organizational structure and business processes, with its inherent functional structure. 3© 2019 Frank Steeneken - All Rights Reserved
- 4. What is a Business Enterprise? 4 A company doing business in a marketplace environment that includes relationships with both customers and suppliers. A business enterprise* buys resources (“raw materials”) from suppliers in the supplier market, adds value by transforming the resources into products, and sells the products to customers in the customer market. The internal architecture of the business enterprise is shaped by the nature of the marketplace environment, including the expectations of potential customers and suppliers, economic, technological and other conditions. * Integrated Modeling Method: http://ackley.com/z_integrated_modeling/6_framesets/frameset_tg_glossary.html Business Enterprise
- 5. 5 What is Engineer to Order?What is Engineer to Order?What is Engineer to Order? Engineer-to-order* manufacturing environments are typically characterized by high levels of product and process variation, high product complexity and deep product structures, and low production volumes. Each new order involves product design and development based upon customer specifications. Moreover, design, delivery speed and flexibility are typical order winners and the customer order decoupling point is typically positioned at the very start of production. *Olhager J., Strategic positioning of the order penetration point. International Journal of Production Economics, 2003.
- 6. What is a Product Life Cycle (PLC)? All products have been thought up, created and possess a fixed life span in a business enterprise. The lifetime of all these products may be represented in terms of a model: the Integral Life Cycle Model for technical systems (products)*. 6 Defining Designing Constructing Producing Supporting Terminating Phase Work performed Defining: Exploration of the customer needs and elaboration of the requirements for the product, production, supply and market related structures and tools, working methods, contracts and agreements. Designing: Design of the product, production, supply and market related structures and tools, working methods, contracts and agreements in accordance with their requirements. Constructing: Construction and establishment of product, production, supply and market related structures and tools, working methods, contracts and agreements in accordance with their design. Producing: Manufacturing of the product and delivery to the customer. Supporting: Support and maintenance of the product. Terminating: Recycling of the product to generate new resources (“raw materials”) or return (waste) resources back to the supplier(market). *Fundamentals of Business Engineering and Management - A Systems Approach to People and Organizations, ten Haaf, Bikker and Adriaanse.
- 7. What is Product Lifecycle Management (PLM)? Product Life Cycle Management* is the business activity of managing, in the most effective way, a company’s products all the way across their lifecycles; from the very first idea for a product all the way through until it is retired and disposed off. PLM is the management system for a company’s products. It doesn’t just manages just one of its products. It manages, in an integrated way, all of its parts and products, and the product portfolio. • Product Life Cycle Management (Volume 1) – 21st Century Paradigm for Product Realisation (Third Edition) ) by John Stark. 7
- 8. 8 Scope of the Model Due to an EtO situation, the development level will be initiated after a customer sales order has been received and processed at programming level. Resource purchasing and product manufacturing are tied to each individual sales order. No resource or product action takes place until the sales order is received. It is assumed that where a business enterprise delivers engineer-to-order it commits innovation within a sales order. Appendix 4.I Main Function Model, Fundamentals of Business Engineering and Management - A Systems Approach to People and Organizations, ten Haaf, Bikker, Adriaanse The Main Function Model* distinguishes between six main functions which should be present in every efficiently operating business enterprise. The scope of the Model that is further elaborated in this presentation covers the development and operations level (per type of product).
- 9. 9 Focus of the Model A business enterprise in an EtO and PLM environment is complex structure, involving many component entities: • Customers; • Various transportation systems; • Product manufacture facilities; • Resource repository facilities; • Suppliers. A business enterprise in an EtO and PLM environment exists in a competitive environment where it acts as an intermediary with added value between individual customers who need unique and often complex products, and suppliers who produce the resources ("raw materials") that are processed in these products. In carrying out its function, the business enterprise often develops these products in collaboration with their customers before producing them in their manufacturing facilities. To this end the enterprise acquires, receives, assembles and allocates a wide range of resources from individual suppliers in resource repository facilities. The model focuses on the work to perform the function of the company. Although it refers to the business entities involved, the model does not include the life cycle development of the physical housing constructions, employees, means of transport or the equipment they use. © 2019 Frank Steeneken - All Rights Reserved
- 10. 10 How is the Model Structured? Resource Repository Facilities Product Manufacture Facilities Customers Suppliers As a system, the sequence of work performed in purchasing resources from suppliers, and manufacturing a unique product for a customer involves certain discrete business entities (layers). Each of these entities provides a critical link in the business enterprise supply chain. This sequence of business entities provides an initial breakdown to define the structure of subsystem layers. Transporters Transporters Product manufacture facilities manufacture products from resources and transfer them to customers who ordered them. Resource repository facilities interact with remote suppliers to acquire, receive, assemble and distribute resource components , used for processing into products. BusinessEntities SubsystemLayers Transporters deliver quantities of resources to resource repository facilities. Suppliers produce and release resources. Transporters deliver products to remote customers. Customers ustalize products to fulfil their goal. © 2019 Frank Steeneken - All Rights Reserved
- 11. time To complete the overall structure, the structure of subsystem layers is overlaid with a sequence of six core processes which represent the lifecycle of the business enterprise product. Completion of the Overall Structure Resource Repository Facilities Product Manufacture Facilities Customers Supplier(s) Transporters Transporters DefiningCoreProcess DesigningCoreProcess SupportigCoreProcess TerminatingCoreProcess ConstructingCoreProcess ProducingCoreProcess Core Process Sequence Flow 11© 2019 Frank Steeneken - All Rights Reserved
- 12. Developing Detailed Subsystem Structure 12 A more detailed subsystem structure is required as a basis for defining the core process structures. The first task to develop the detailed subsystem structure is to translate the activities/tasks into a sequence of basic functional steps that acquires the resources and produces the product. These steps describe the essential supply chain of the business enterprise. The next task is to interpret the basic functional steps as subsystems which portray the supply chain in terms of business structural requirements. © 2019 Frank Steeneken - All Rights Reserved
- 13. Translate Activities/Tasks into a Sequence of Basic Functional Steps Activities/Tasks Basic Functional Steps Customer uitilizes the product. UTILIZE product Transporters deliver products to Customers. DELIVER product Product Manufacture Facilities transfer products to Customers. TRANSFER product Product Manufacture Facilities manufacture products. MANUFACTURE product Product Manufacture Facilities organize resources for products to be manufactured. ORGANIZE resources Resource Repository Facilities distribute resources to the Product Manufacture Facilities. DISTRIBUTE resources Resource Repository Facilities assemble resources for the products to be manufactured. ASSEMBLE resources Resource Repository Facilities receive ordered resources. RECEIVE resources Transporters delivers quantities of resources to the Resource Repository Facility. DELIVER resources Suppliers release the ordered resources for transport to the Resource Repository Facilities. RELEASE resources Suppliers produce the resources ordered by the Resource Repository Facilities. PRODUCE resources SupplyChain © 2019 Frank Steeneken - All Rights Reserved 13
- 14. Interpret the Basic Functional Steps as Subsystems 14© 2019 Frank Steeneken - All Rights Reserved Basic Functional Step Detailled Subsystem Layer Customer UTILIZE product Customer Product UtIization Subsystem DELIVER product (optional) Product Manufacture Facility-to-Customer Transport Subsystem TRANSFER product Product Manufacture Facility Transfer Subsystem MANUFACTURE product Product Manufacture Facility Product Subsystem ORGANIZE resources Product Manufacture Facility Resource Organization Subsystem DISTRIBUTE resources Resource Repository Facility Distribution Subsystem ASSEMBLE resources Resource Repository Facility Collection Subsystem RECEIVE resources Resource Repository Facility Reception Subsystem DELIVER resources Supplier-to-Resource Repository Facility Transport Subsystem RELEASE resources Supplier Resource Release Subsystem PRODUCE resources Supplier Resource Production Subsystem Supplier SupplyChain
- 15. Framework The detailed subsystem structure provides the foundation needed to identify details of the core processes and how they are to be performed. When the detailed subsystems and core processes are combined, they produce a grid like framework. Within this framework, each subsystem/core process intersection is interpreted as a business function to be managed and performed. In terms of work to be performed, the resulting array of subsystem/core process intersections displays the entire set of business functions of the business enterprise. A business function is an ongoing functional capability of the business that is sustained over time. A business function applies resources to accomplish a particular kind of work in response to incoming work requests. From an Object-Oriented perspective, a business function can be thought of as an "object" that responds to incoming messages. © 2019 Frank Steeneken - All Rights Reserved Business Function Subsystem Core Process 15 A business function applies resources to accomplish a particular kind of work in response to incoming work requests and needs to be managed.
- 16. 16 time Defining Core Process Designing Core Process Constructing Core Process Producing Core Process Supporting Core Process Terminating Core Process Customer Individual Customer Customer Product Utilization Subsystem Customer Product Utilization Definition Customer Product Utilization Design Customer Product Utilization Construction Customer Product Utilization Production Customer Product Utilization Support Customer Product Utilization Termination Product Manufacture Facility-to-Customer Transport Subsystem Product Manufacture Facility-to-Customer Transport Definition Product Manufacture Facility-to-Customer Transport Design Product Manufacture Facility-to-Customer Transport Construction Product Manufacture Facility-to-Customer Transport Production Product Manufacture Facility-to-Customer Transport Support Product Manufacture Facility-to-Customer Transport Termination Product Manufacture Facility Transfer Subsystem Product Manufacture Facility Transfer Definition Product Manufacture Facility Transfer Design Product Manufacture Facility Transfer Construction Product Manufacture Facility Transfer Production Product Manufacture Facility Transfer Support Product Manufacture Facility Transfer Termination Product Manufacture Facility Product Subsystem Product Manufacture Facility Product Definition Product Manufacture Facility Product Design Product Manufacture Facility Product Construction Product Manufacture Facility Product Production Product Manufacture Product Facility Support Product Manufacture Facility Product Termination Product Manufacture Facility Resource Organization Subsystem Product Manufacture Facility Resource Organization Definition Product Manufacture Facility Resource Organization Design Product Manufacture Facility Resource Organization Construction Product Manufacture Facility Resource Organization Production Product Manufacture Facility Resource Organization Support Product Manufacture Facility Resource Organization Termination Resource Repository Facility Distribution Subsystem Resource Repository Facility Distribution Definition Resource Repository Facility Distribution Design Resource Repository Facility Distribution Construction Resource Repository Facility Distribution Production Resource Repository Facility Distribution Support Resource Repository Facility Distribution Termination Resource Repository Facility Collection Subsystem Resource Repository Facility Collection Definition Resource Repository Facility Collection Design Resource Repository Facility Collection Construction Resource Repository Facility Collection Production Resource Repository Facility Collection Support Resource Repository Facility Collection Termination Resource Repository Facility Reception Subsystem Resource Repository Facility Reception Definition Resource Repository Facility Reception Design Resource Repository Facility Reception Construction Resource Repository Facility Reception Production Resource Repository Facility Reception Support Resource Repository Facility Reception Termination Supplier-to-Resource Repository FacilityTransport Subsystem Supplier-to-Resource Repository Facility Transport Definition Supplier-to-Resource Repository Facility Transport Design Supplier-to-Resource Repository Facility Transport Construction Supplier-to-Resource Repository Facility Transport Production Supplier-to-Resource Repository Facility Transport Support Supplier-to-Resource Repository Facility Transport Termination Supplier Resource Release Subsystem Supplier Resource Release Definition Supplier Resource Release Design Supplier Resource Release Construction Supplier Resource Release Production Supplier Resource Release Support Supplier Resource Release Termination Supplier Resource Production Subsystem Supplier Resource Production Definition Supplier Resource Production Design Supplier Resource Production Construction Supplier Resource Production Production Supplier Resource Production Support Supplier Resource Production Termination Supplier Supplier Market Individual Supplier Defining Core Process Designing Core Process Constructing Core Process Producing Core Process Supporting Core Process Terminating Core Process Core Process Functional Subsystem Business Function Core Process Sequence Flow Subsystem Life Cycle State Transition Direction Customer Product Utilization Definition © 2019 Frank Steeneken - All Rights Reserved
- 17. 17 Defining Core Process: work to be performed Defining Core Process Customer Individual Customer Customer Product Utilization Subsystem Customer Product Utilization Definition Product Manufacture Facility-to-Customer Transport Subsystem Product Manufacture Facility-to-Customer Transport Definition Product Manufacture Facility Transfer Subsystem Product Manufacture Facility Transfer Definition Product Manufacture Facility Product Subsystem Product Manufacture Facility Product Definition Product Manufacture Facility Resource Organization Subsystem Product Manufacture Facility Resource Organization Definition Resource Repository Facility Distribution Subsystem Resource Repository Facility Distribution Definition Resource Repository Facility Collection Subsystem Resource Repository Facility Collection Definition Resource Repository Facility Reception Subsystem Resource Repository Facility Reception Definition Supplier-to-Resource Repository FacilityTransport Subsystem Supplier-to-Resource Repository Facility Transport Definition Supplier Resource Release Subsystem Supplier Resource Release Definition Supplier Resource Production Subsystem Supplier Resource Production Definition Supplier Supplier Market Defining Core Process © 2019 Frank Steeneken - All Rights Reserved Requirements for resource transport capacity, route and schedules for shipment from suppliers to resource repository facility elaboirated. Requirements for supplier to resource repository facility resource release schedules elaborated. Requirements for supplier to resource repository facility resource production contracts elaborated. Requirements for product transport capacity, route and schedule for shipment from product manufacture facility to customer elaborated. Product requirements and requirements for production related structures, tools, working methods and production schedule elaborated. Customer needs explored and requirements for product utilization related structures, tools, working methods and schedule elaborated. Requirements for product transfer procedure to customer and schedule elaborated. Requirements for resource reception related structures, tools, working methods and schedule elaborated. Requirements for resource reception and resource preparation related structures, tools, working methods and schedule elaborated. Requirements for resource distribution related structures, tools, working methods and schedule elaborated. Requirements for resource collection related structures, tools, working methods and schedule elaborated.
- 18. 18 Designing Core Process: work to be performed Defining Core Process Designing Core Process Customer Individual Customer Customer Product Utilization Subsystem Customer Product Utilization Definition Customer Product Utilization Design Product Manufacture Facilty-to-Customer Transport Subsystem Product Manufacture Facility-to-Customer Transport Definition Product Manufacture Facility-to-Customer Transport Design Product Manufacture Facility Transfer Subsystem Product Manufacture Facility Transfer Definition Product Manufacture Facility Transfer Design Product Manufacture Facility Subsystem Product Manufacture Facility Product Definition Product Manufacture Facility Product Design Product Manufacture Facility Resource Organization Subsystem Product Manufacture Facility Resource Organization Definition Product Manufacture Facility Resource Organization Design Resource Repository Facility Distribution Subsystem Resource Repository Facility Distribution Definition Resource Repository Facility Distribution Design Resource Repository Facility Collection Subsystem Resource Repository Facility Collection Definition Resource Repository Facility Collection Design Resource Repository Facility Reception Subsystem Resource Repository Facility Reception Definition Resource Repository Facility Reception Design Supplier-to-Resource Repository FacilityTransport Subsystem Supplier-to-Resource Repository Facility Transport Definition Supplier-to-Resource Repository Facility Transport Design Supplier Resource Release Subsystem Supplier Resource Release Definition Supplier Resource Release Design Supplier Resource Production Subsystem Supplier Resource Production Definition Supplier Resource Production Design Supplier Supplier Market Defining Core Process Designing Core Process © 2019 Frank Steeneken - All Rights Reserved Resource transport capacity, route and schedules for shipment from suppliers to resource repository facility designed. Supplier to resource repository facility resource release schedules designed. Supplier to resource repository facility resource production contracts designed. Product transport capacity, transport route and schedule for shipment from product manufacture facility to customer designed. Product, production related structures, tools, working methods and production schedule designed. Product utilization related structures, tools, working methods and schedule designed. Product demonstration and product transfer to customer procedure and schedule designed. Resource reception related structures, tools, working methods and schedule designed. Resource reception and resource preparation related structures, tools, working methods and schedule designed. Resource distribution related structures, tools, working methods and schedule designed. Resource collection related structures, tools, working methods and schedule designed.
- 19. 19 Constructing Core Process: work to be performed Defining Core Process Designing Core Process Constructing Core Process Customer Individual Customer Customer Product Utilization Subsystem Customer Product Utilization Definition Customer Product Utilization Design Customer Product Utilization Construction Product Manufacture Facility-to-Customer Transport Subsystem Product Manufacture Facility-to-Customer Transport Definition Product Manufacture Facility-to-Customer Transport Design Product Manufacture Facility-to-Customer Transport Construction Product Manufacture Facility Transfer Subsystem Product Manufacture Facility Transfer Definition Product Manufacture Facility Transfer Design Product Manufacture Transfer Construction Product Manufacture Facility Subsystem Product Manufacture Facility Product Definition Product Manufacture Facility Product Design Product Manufacture Facility Product Construction Product Manufacture Facility Resource Organization Subsystem Product Manufacture Facility Resource Organization Definition Product Manufacture Facility Resource Organization Design Product Manufacture Facility Resource Organization Construction Resource Repository Facility Distribution Subsystem Resource Repository Facility Distribution Definition Resource Repository Facility Distribution Design Resource Repository Facility Distribution Construction Resource Repository Facility Collection Subsystem Resource Repository Facility Collection Definition Resource Repository Facility Collection Design Resource Repository Facility Collection Construction Resource Repository Facility Reception Subsystem Resource Repository Facility Reception Definition Resource Repository Facility Reception Design Resource Repository Facility Reception Construction Supplier-to-Resource Repository FacilityTransport Subsystem Supplier-to-Resource Repository Facility Transport Definition Supplier-to-Resource Repository Facility Transport Design Supplier-to-Resource Repository Facility Transport Construction Supplier Resource Release Subsystem Supplier Resource Release Definition Supplier Resource Release Design Supplier Resource Release Construction Supplier Resource Production Subsystem Supplier Resource Production Definition Supplier Resource Production Design Supplier Resource Production Construction Supplier Supplier Market Defining Core Process Designing Core Process Constructing Core Process © 2019 Frank Steeneken - All Rights Reserved Resource transport capacity, route and schedules for shipment from suppliers to resource repository facility constructed and established. Supplier to resource repository facility resource release schedules constructed and established. Supplier to resource repository facility resource production contracts constructed and established. Product transport capacity, transport route and schedule for shipment from product manufacture facility to customer constructed and established. Product and production related structures, tools, working methods and production schedule constructed and established. Product utilization related structures, tools, working methods and schedule constructed and established. Product demonstration and product transfer to customer procedure and schedule constructed and designed. Resource reception related structures, tools, working methods and schedule constructed and established. Resource reception and resource preparation related structures, tools, working methods and schedule constructed and established. Resource distribution related structures, tools, working methods and schedule constructede and established. Resource collection related structures, tools, working methods and schedule constructed and established.
- 20. Producing Core Process: work to be performed Defining Core Process Designing Core Process Constructing Core Process Producing Core Process Customer Individual Customer Customer Product Utilization Subsystem Customer Product Utilization Definition Customer Product Utilization Design Customer Product Utilization Construction Customer Product Utilization Production Product Manufacture Facility-to-Customer Transport Subsystem Product Manufacture Facility-to-Customer Transport Definition Product Manufacture Facility-to-Customer Transport Design Product Manufacture Facility-to-Customer Transport Construction Product Manufacture Facility-to-Customer Transport Production Product Manufacture Facility Transfer Subsystem Product Manufacture Facility Transfer Definition Product Manufacture Facility Transfer Design Product Manufacture Transfer Construction Product Manufacture Transfer Production Product Manufacture Facility Subsystem Product Manufacture Facility Product Definition Product Manufacture Facility Product Design Product Manufacture Facility Product Construction Product Manufacture Facility Product Production Product Manufacture Facility Resource Organization Subsystem Product Manufacture Facility Resource Organization Definition Product Manufacture Facility Resource Organization Design Product Manufacture Facility Resource Organization Construction Product Manufacture Facility Resource Organization Production Resource Repository Facility Distribution Subsystem Resource Repository Facility Distribution Definition Resource Repository Facility Distribution Design Resource Repository Facility Distribution Construction Resource Repository Facility Distribution Production Resource Repository Facility Collection Subsystem Resource Repository Facility Collection Definition Resource Repository Facility Collection Design Resource Repository Facility Collection Construction Resource Repository Facility Collection Production Resource Repository Reception Facility Subsystem Resource Repository Facility Reception Definition Resource Repository Facility Reception Design Resource Repository Facility Reception Construction Resource Repository Facility Reception Production Supplier-to-Resource Repository FacilityTransport Subsystem Supplier-to-Resource Repository Facility Transport Definition Supplier-to-Resource Repository Facility Transport Design Supplier-to-Resource Repository Facility Transport Construction Supplier-to-Resource Repository Facility Transport Production Supplier Resource Release Subsystem Supplier Resource Release Definition Supplier Resource Release Design Supplier Resource Release Construction Supplier Resource Release Production Supplier Resource Production Subsystem Supplier Resource Production Definition Supplier Resource Production Design Supplier Resource Production Construction Supplier Resource Production Production Supplier Supplier Market Individual Supplier Defining Core Process Designing Core Process Constructing Core Process Producing Core Process Resources transported from supplier to the resource repository facility as scheduled. Resources released by supplier as scheduled. Resources produced to meet resource repository facility shipping schedule. Product transported from product manufacture facility to customer as scheduled. Product manufactured as scheduled. Product deployed as scheduled. Product demonstrated and handed over to customer as scheduled. Resources received (and when necessary temporarily stored for later use) as scheduled. Resources received and prepared for processing in the product as scheduled. 20© 2019 Frank Steeneken - All Rights Reserved Resources distributed to the product manufacture facility as scheduled. Resources assembled as scheduled.
- 21. Supporting Core Process: work to be performed Defining Core Process Designing Core Process Constructing Core Process Producing Core Process Supporting Core Process Customer Individual Customer Customer Product Utilization Subsystem Customer Product Utilization Definition Customer Product Utilization Design Customer Product Utilization Construction Customer Product Utilization Production Customer Product Utilization Support Product Manufacture Facility-to-Customer Transport Subsystem Product Manufacture Facility-to-Customer Transport Definition Product Manufacture Facility-to-Customer Transport Design Product Manufacture Facility-to-Customer Transport Construction Product Manufacture Facility-to-Customer Transport Production Product Manufacture Facilty-to-Customer Transport Support Product Manufacture Facility Transfer Subsystem Product Manufacture Facility Transfer Definition Product Manufacture Facility Transfer Design Product Manufacture Transfer Construction Product Manufacture Transfer Production Product Manufacture Transfer Support Product Manufacture Facility Product Subsystem Product Manufacture Facility Product Definition Product Manufacture Facility Product Design Product Manufacture Facility Product Construction Product Manufacture Facility Product Production Product Manufacture Facility Product Support Product Manufacture Facility Resource Organization Subsystem Product Manufacture Facility Resource Organization Definition Product Manufacture Facility Resource Organization Design Product Manufacture Facility Resource Organization Construction Product Manufacture Facility Resource Organization Production Product Manufacture Facility Resource Organization Support Resource Repository Facility Distribution Subsystem Resource Repository Facility Distribution Definition Resource Repository Facility Distribution Design Resource Repository Facility Distribution Construction Resource Repository Facility Distribution Production Resource Repository Facility Distribution Support Resource Repository Facility Collection Subsystem Resource Repository Facility Collection Definition Resource Repository Facility Collection Design Resource Repository Facility Collection Construction Resource Repository Facility Collection Production Resource Repository Facility Collection Support Resource Repository Facility Reception Subsystem Resource Repository Facility Reception Definition Resource Repository Facility Reception Design Resource Repository Facility Reception Construction Resource Repository Facility Reception Production Resource Repository Facility Reception Support Supplier-to-Resource Repository FacilityTransport Subsystem Supplier-to-Resource Repository Facility Transport Definition Supplier-to-Resource Repository Facility Transport Design Supplier-to-Resource Repository Facility Transport Construction Supplier-to-Resource Repository Facility Transport Production Supplier-to-Resource Repository Facility Transport Support Supplier Resource Release Subsystem Supplier Resource Release Definition Supplier Resource Release Design Supplier Resource Release Construction Supplier Resource Release Production Supplier Resource Release Support Supplier Resource Production Subsystem Supplier Resource Production Definition Supplier Resource Production Design Supplier Resource Production Construction Supplier Resource Production Production Supplier Resource Production Support Supplier Supplier Market Individual Supplier Defining Core Process Designing Core Process Constructing Core Process Producing Core Process Supporting Core Process Product re-deployed as scheduled. Serviced product transferred to customer, and warranty fulfilled as scheduled. Product serviced as scheduled. Replacement resources received and prepared for product maintenance as scheduled. Serviced product transported from product manufacture facility to customer as scheduled. Replacement resources received (and when necessary temporarily stored for later use) as scheduled. Replacement resources transported from supplier to the resource repository. Replacement resources released as scheduled. Replacement resources produced to meet resource repository facility or product manufacture repository shipping schedule. 21© 2019 Frank Steeneken - All Rights Reserved Replacment resources distributed to the product manufacture facility as scheduled. Replacement resources assembled as scheduled.
- 22. Terminating Core Process: work to be performed* Designing Core Process Constructing Core Process Producing Core Process Supporting Core Process Terminating Core Process Customer Individual Supplier Customer Product Utilization Subsystem Customer Product Utilization Design Customer Product Utilization Construction Customer Product Utilization Production Customer Product Utilization Support Customer Product Utilization Termination Product Manufacture Facility-to-Customer Transport Subsystem Product Manufacture Facility-to-Customer Transport Design Product Manufacture Facility-to-Customer Transport Construction Product Manufacture Facility-to-Customer Transport Production Product Manufacture Facility-to-Customer Transport Support Product Manufacture Facility-to-Customer Transport Termination Product Manufacture Facility Transfer Subsystem Product Manufacture Facility Transfer Design Product Manufacture Transfer Construction Product Manufacture Transfer Production Product Manufacture Transfer Support Product Manufacture Transfer Termination Product Manufacture Facility Product Subsystem Product Manufacture Facility Product Design Product Manufacture Facility Product Construction Product Manufacture Facility Product Production Product Manufacture Facility Product Support Product Manufacture Facility Product Termination Product Manufacture Facility Resource Organization Subsystem Product Manufacture Facility Resource Organization Design Product Manufacture Facility Resource Organization Construction Product Manufacture Facility Resource Organization Production Product Manufacture Facility Resource Organization Support Product Manufacture Resource Organization Termination Resource Repository Facility Distribution Subsystem Resource Repository Facility Distribution Design Resource Repository Facility Distribution Construction Resource Repository Facility Distribution Production Resource Repository Facility Distribution Support Resource Repository Facility Distribution Termination Resource Repository Facility Collection Subsystem Resource Repository Facility Collection Design Resource Repository Facility Collection Construction Resource Repository Facility Collection Production Resource Repository Facility Collection Support Resource Repository Facility Collection Termination Resource Repository Facility Reception Subsystem Resource Repository Facility Reception Design Resource Repository Facility Reception Construction Resource Repository Facility Reception Production Resource Repository Facility Reception Support Resource Repository Facility Reception Termination Supplier-to-Resource Repository FacilityTransport Subsystem Supplier-to-Resource Repository Facility Transport Design Supplier-to-Resource Repository Facility Transport Construction Supplier-to-Resource Repository Facility Transport Production Supplier-to-Resource Repository Facility Transport Support Supplier-to-Resource Repository Facility Transport Termination Supplier Resource Release Subsystem Supplier Resource Release Design Supplier Resource Release Construction Supplier Resource Release Production Supplier Resource Release Support Supplier Resource Release Termination Supplier Resource Production Subsystem Supplier Resource Production Design Supplier Resource Production Construction Supplier Resource Production Production Supplier Resource Production Support Supplier Resource Production Termination Supplier Supplier Market Individual Supplier Designing Core Process Constructing Core Process Producing Core Process Supporting Core Process Terminating Core Process * The Defining Core Process is not shown due to lack of space on the sheet. End of life product transferred to product manufacture facility. Product dismantled into re-usable product resources and/or waste resources. Re-usable resources prepared for shipment to resource repository and/or waste resources to supplier. Product utilization ended. End of life product shipped from customer to product manufacture facility. End-of-life re-usable resources prepared for return shipment to supplier. End-of life re-useble and/or waste resources shipped from business enterprise to supplier. Waste resources taken in by supplier. Waste resources recycled or destroyed by supplier. 22© 2019 Frank Steeneken - All Rights Reserved Re-usable resources distributed to resource repository facility. Re-usable resources kept for later use.
- 23. Application of the model The Model can be applied to all types and sizes of business enterprises. The model is intended to be used as a standardized template from which the unique characteristics of a specific business enterprise can be clearly identified. The unique features of different types of business enterprises may vary, depending on their business model, size, and product portfolio’s. All of these differences can be viewed as variations on the common underlying theme presented in the Model. This allows the Model to be employed as a baseline template for understanding and defining business functions for business enterprises in an EtO and PLM environment. Example 1: the supply chain for products whose components are produced in multiple manufacturing facilities might have additional steps to complete the end product. Example 2: the supply chain for products that don’t need to be transported to a customer location might eliminate the ‘Product Manufacture Facility-to- Customer Transport’ subsystem layer for that portion of its business. 23© 2019 Frank Steeneken - All Rights Reserved
- 24. Business Function Decomposition The overall sequential flow of work performed by each core process determines the flow of work as it encounters its sequence of business functions. In that context, the work performed by a given business function is viewed as a sub-process of the overall core process, and details of the work within the business function appear as lower- level activities within that sub-process. The Model provides a framework that clearly defines all business functions that are essential to the company’s product life cycle and operation. Each of these well-defined business functions can then be decomposed into lower levels of detail using well- established process modeling methods and techniques. 24© 2019 Frank Steeneken - All Rights Reserved
- 25. Organizational Design The Model’s subsystem/core process matrix can be applied to help design or realign a company’s organizational structure with its inherent functional structure. This framework provides a tool for (re)assigning management responsibilities toward the more clearly defined business functions. 25© 2019 Frank Steeneken - All Rights Reserved
- 26. Takeaway This slide deck has provided a picture of the underlying skeletal structure that holds an EtO business enterprise in a PLM environment together while achieving its goals. The Model introduces a comprehensive framework for managing the complexity of the business enterprise structure, and a reusable blueprint for visualizing how such a business enterprise actually does business. The Model can be applied to help realign a company’s organizational structure and business processes, with its inherent functional structure. The Model’s clearly-defined core-processes and their functions could provide a powerful baseline for improving business performance. 26© 2019 Frank Steeneken - All Rights Reserved
- 27. Feedback or questions? Don't hesitate and contact me! https://www.linkedin.com/in/businessprocessarchitect/ frank.steeneken@gmail.com 27