9. Paula is questioning how wise it was for her to have purchased such a complex software system for her business. She is actually thinking about returning it. Which of the following terms describes Paula's post-purchase feelings? A. Post-purchase cvaluation B. Dissatisfaction C. Cognitive dissonance D. Satisfaction E. Purchase evaluation 10. Every morning, Jacquie needs her caffeine. She has leamed to meet that need by seeking out a Tim Hortons coffee location that sells an extra-large double/double (an especially large cup of coffee). Which term best deseribes Jacquie's preferred method of obtaining caffeine? A. belief B. perception C. want D. distortion E. opportunity.