These slides introduce the concept of Lean Six Sigma and Continuous Improvement to religious organizations and churches and help them achieve ministry goals with least cost and waste.

1. How Can CONTINUOUS IMPROVEMENT
Benefit
CHURCHES
Jose V. Alcedo, M.B.A.,G.R.I
Presenter
Jose V. Alcedo, M.B.A.,G.R.I.
INDEPENDENT BUSINESS CONSULTANT
INDUSTRIAL
ENGINEERING
QUALITY
MANAGEMENT
MANUFACTURING
OPERATIONS
TECHNOLOGY
MANAGEMENT

2. PURPOSE
 Introduction
 Continuous Improvement Lean Six
Sigma
 Mindset of Continuous Improvement
Jose V. Alcedo, M.B.A.,G.R.I
TECHNOLOGY TRANSFER

3. GOAL
 To help a Church Organization
achieve ministry goals with
effective management of its
resources
Jose V. Alcedo, M.B.A.,G.R.I

4. BENEFITS OF CONTINUOUS
IMPROVEMENT
Jose V. Alcedo, M.B.A.,G.R.I.
• Eliminate Waste
• Reduce Cost
• Improve Supplier Quality
• Improve Customer Service
• Enhance Parishioners’ Support
• Improve Stewardship
What’s in it
for
St. Kateri
Tekakwitha
Church

5. Jose V. Alcedo, M.B.A.,G.R.I.
• Process Focused
• Streamlined Operation
• Team Empowerment
• Proven Record of Success
• Customer Focused
• Improved Processes
CONTINUOUS IMPROVEMENT
Why

6. Jose V. Alcedo, M.B.A.,G.R.I.
• Idle Equipment and Supplies
• Redundant Processes
• Participation
• Service Quality
• Operational Cost
• Lasting Growth
CONTINUOUS IMPROVEMENT
APPLICATIONS
Where

7. Jose V. Alcedo, M.B.A.,G.R.I.
Where

8. Jose V. Alcedo, M.B.A.,G.R.I.
Where
• SALARIES AND WAGES
• UTILITIES
• EQUIPMENT
• MAINTENANCE
• OFFICE SUPPLIES
• OUTSIDE SERVICES

9. Jose V. Alcedo, M.B.A.,G.R.I.
STRATEGY
 Customers
 Suppliers
 Processes

10. Jose V. Alcedo, M.B.A.,G.R.I.
GOAL
 Increase Revenue
 Reduce Cost

11. OBJECTIVE
 How Can Lean Six Sigma Help a
Church
 Improve Business Systems and
Processes
 Ensure Resources (People, Time
and Money) - used Responsibly and
for its Intended Purpose
Jose V. Alcedo, M.B.A.,G.R.I

12. Jose V. Alcedo, M.B.A.,G.R.I.
 Continuous Improvement and
Lean Six Sigma
How

13. Continuous Improvement
Philosophy
Jose V. Alcedo, M.B.A., G.R.I.
William Edwards Deming, 1935
PLAN
DO
CHECK
ACT
How

14. Jose V. Alcedo, M.B.A., G.R.I.
William Edwards Deming, 1935
PLAN
DO
CHECK
ACT
Improved Process
How
Continuous Improvement
Philosophy

15. Lean Six Sigma
6
Lean In business
Creating more value to customers
Fewer resources
Minimum waste
Reduced operational cost.
How
Jose V. Alcedo, M.B.A., G.R.I

16. DEMING SYSTEM OF PROFOUND KNOWLEDGE
Jose V. Alcedo, M.B.A., G.R.I.
Deming
System of
Profound
Knowledge
Appreciation
of a System
Knowledge
about
Variation
Theory of
Knowledge
Knowledge
of
Psychology
How

17. APPRECIATION OF A SYSTEM
• Whole and complex
• Clearly defined and shared goals
• Everyone must share a distinct
commitment to aim the common goal
• Team-based environment
• Optimize the whole system
• Win-win results for all, as one team
Jose V. Alcedo, M.B.A., G.R.I.
How

18. APPRECIATION OF A SYSTEM
• Being part of the whole
• Large number of participants
and interactions
• Collaboration
• Interconnecting components
• Optimizing the whole, not one part
Jose V. Alcedo, M.B.A., G.R.I.
How

19. APPRECIATION OF A SYSTEM
• Interdependence of all
system components
ALL SYSTEM COMPONENTS
MUST OPERATE
INTERDEPENDENTLY IN
ORDER TO BE
EFFICIENT IN
BUSINESS OPERATION
Jose V. Alcedo, M.B.A.,G.R.I.
How

20. Manufacturing System
Model
MANUFACTURING PACKAGING
DISTRIBUTION
&
DISTRIBUTION
CHANNELS
SUPPLIERS
&
SUPPLY CHAIN
CONSUMERS
CONSUMER
RESEARCH
DESIGN
PRODUCT
DEVELOPMENT
SUPPORT FUNCTIONS COMMON GOAL
REGULATORY
Jose V. Alcedo, M.B.A., G.R.I.
How

21. CHURCH SYSTEM AND PROCESS MODEL
Jose V. Alcedo, M.B.A., G.R.I.
CUSTOMERS:
PARISHIONERS
& GUESTS
PRODUCTS &
SERVICES
SUPPLIERS
INTERNAL
& EXTERNAL
PROCESSES
SUPPORT SYSTEMS
Goal:
Provide high quality
religious service that
satisfies customer needs
and expectations.
How

22. Lean Six Sigma
Process-focused Strategy
PROCESS
PEOPLE
PROCEDURE
EQUIPMENT
MATERIAL
PRODUCT
SERVICE
TASK
INPUT OUTPUT
Take a Hard Look
at Processes and Improve Them
Jose V. Alcedo, M.B.A.,G.R.I
How

23. VALUE STREAM MAPPING
VALUE-
ADDED
NON-
VALUE-
ADDED VALUE WASTE+ +
Jose V. Alcedo, M.B.A., G.R.I
How
CUT WASTE

24. TRADITIONAL ORGANIZATION
EMPLOYEES
Jose V. Alcedo, M.B.A.,G.R.I
MANAGEMENT
How

25. Team – Based
Organizational Structure
E M P L O Y E E S
Jose V. Alcedo, M.B.A.,G.R.I
MANAGEMENT
B
TEAMS
How

26. KAIZEN WORKOUT
 What Gets Measured Gets Improved
Jose V. Alcedo, M.B.A., G.R.I
How

27. KAIZEN WORKOUT
Jose V. Alcedo, M.B.A.,G.R.I.
Purpose:
Develop workable solutions to targeted
business problems and opportunities
How

28. KAIZEN WORKOUT
PROBLEM RESOLUTION DMAIC
Understand the problem
Gather information
Identify root cause
Fix root cause
Sustain improvement
Define the process
Measure workflow
Analyze non-value
Improve workflow
Control improved process
RED TOOL
BOX
Jose V. Alcedo, M.B.A., G.R.I
How

29. COST REDUCTION PROJECT
Operating Expenses RED TOOL
BOX
Jose V. Alcedo,M.B.A.,G.R.I
Data
Analysis
Major
Cost
Selection
Trend
Analysis Cause-
Effect
Analysis
Waste
Analysis
Corrective
Action
Implementation
Measurement
of Results
Recognition &
Celebration
Standardization
& Control
DocumentationSTART
A B C
PROCESS IMPROVEMENT
TEAM
CHAMPION/SPONSOR
DMAIC - PDCA
3 TO 5 DAYS WORKOUT
How

30. Preparation
Jose V. Alcedo, M.B.A.,G.R.I.
DEFINE
SCOPE
EXECUTIVE
SPONSOR
TEAM
LEADER
FORM
TEAM
How

31. Jose V. Alcedo, M.B.A.,G.R.I.
BUY - IN
MOA
When
COMMITMENT

32. Jose V. Alcedo, M.B.A., G.R.I.
jvalcedo@gmail.com
Mobile: 661-755-9214
Los Angeles, California
Jose V. Alcedo, M.B.A.,G.R.I.
INDUSTRIAL
ENGINEERING
QUALITY
MANAGEMENT
MANUFACTURING
OPERATIONS
TECHNOLOGY
MANAGEMENT
INDEPENDENT BUSINESS CONSULTANT

33. References
 Books
 Out of the Crises, by Deming, W. Edwards, (1986). Cambridge,
Massachusetts Institute of Technology.
 The Deming Theory of Management, by W. Gartner and M.
Naughton, Academy of Management Review, January 1988.
 Kaizen, The Key to Japan’s Competitive Success
Masaaki Imai.Random House, Business Division, New York, 1986
 Strategic Management of Technology and Innovation, by
Robert A. Burgelman/Stanford University and Modesto A.
Maidique/Florida International University, 1988 Irwin/Publisher
Jose V. Alcedo, M.B.A.,G.R.I