Alliances:
   A Case Study




                            SSP Panel 4C
                            June 3, 2005

                          Audrey D. Melkin
                        Atypon Systems, Inc.




AnthroSource: the project

 The partners –
 q American Anthropological Association
   § 11,000 member organization with 36 divisions
   § With initial funding from the Mellon
     Foundation
 q University of California Press
 q Atypon Systems, Inc.




AnthroSource: the Vision


 q to become the indispensable research
   and educational resource for
   anthropologists;
 q the primary professional venue for
   building global communities based on
   anthropological knowledge;
 q the authoritative source for a public
   understanding of anthropology




                                                    1
Background:
 q American Anthropological Association
   distributes an RFP to find a university
   press to publish its journals and to create
   AnthroSource

 q University of California Press wins the bid
   with Atypon as their technology partner

 q AS Steering Committee with librarians,
   academics, AAA divisions, members is
   formed




Each partner brings needed strengths:
 q Atypon: superior technology for building
   a portal including PDFplus technology

 q University of California Press: top-tier
   university press experienced in working
   with societies and online journals

 q AAA: the society at the center of
   anthropology research, education, and
   dissemination




Questions for a successful alliance:


 q What are the expectations of each
   partner?
 q What are the timetables & deliverables?
 q How do three partners (actually five!)
   work together successfully?
 q How will problems be resolved?
 q How is accountability measured?




                                                 2
Often alliances choose us .…
 q Business requirements dictate the choice
   of partners before asking :
   “Is this a good match”?

 q But you need to institute smart alliance
   principles after you get going, if not
   before

 q Fundamental to this task is:
   § Communicate, Communicate, Communicate




An alliance is like a relationship:


 q The courtship or idealization phase
      Selling each other

 q The discovery or marriage phase
      Working together

 q The reality phase or
     “Making it work – warts & all”




Inevitably problems arise…

 q Legacy content can’t be destroyed and
   new digitization vendors must be found
 q GUI and design discussions are complex
   over what’s included in the agreement
   and what isn’t
 q Timetables shift as work becomes more
   involved & complexities emerge
 q Product launch plans disrupted when the
   AAA Annual Conference is derailed by a
   strike




                                              3
How to repair a frayed alliance (1)
 Identify the root problems:

 q   Lack of communication
 q   Hidden assumptions and agendas
 q   Technical misunderstandings
 q   Unanticipated occurrences




How to repair a frayed alliance? – (2)

 Focus on communication and:

 q Set up a face to face meeting
 q Review perceptions as well as reality
 q Ask: What went well? What didn’t and
   give frank assessments of roles &
   performance to date
 q Ask: how can the future build on past
   successes and avoid past failures?




Moving forward
 q Celebrate the successes of the project

 q Work together closely on the vision for
   the future

 q No assumptions!

 q Keep communicating!




                                             4

80 melkin

  • 1.
    Alliances: A Case Study SSP Panel 4C June 3, 2005 Audrey D. Melkin Atypon Systems, Inc. AnthroSource: the project The partners – q American Anthropological Association § 11,000 member organization with 36 divisions § With initial funding from the Mellon Foundation q University of California Press q Atypon Systems, Inc. AnthroSource: the Vision q to become the indispensable research and educational resource for anthropologists; q the primary professional venue for building global communities based on anthropological knowledge; q the authoritative source for a public understanding of anthropology 1
  • 2.
    Background: q AmericanAnthropological Association distributes an RFP to find a university press to publish its journals and to create AnthroSource q University of California Press wins the bid with Atypon as their technology partner q AS Steering Committee with librarians, academics, AAA divisions, members is formed Each partner brings needed strengths: q Atypon: superior technology for building a portal including PDFplus technology q University of California Press: top-tier university press experienced in working with societies and online journals q AAA: the society at the center of anthropology research, education, and dissemination Questions for a successful alliance: q What are the expectations of each partner? q What are the timetables & deliverables? q How do three partners (actually five!) work together successfully? q How will problems be resolved? q How is accountability measured? 2
  • 3.
    Often alliances chooseus .… q Business requirements dictate the choice of partners before asking : “Is this a good match”? q But you need to institute smart alliance principles after you get going, if not before q Fundamental to this task is: § Communicate, Communicate, Communicate An alliance is like a relationship: q The courtship or idealization phase Selling each other q The discovery or marriage phase Working together q The reality phase or “Making it work – warts & all” Inevitably problems arise… q Legacy content can’t be destroyed and new digitization vendors must be found q GUI and design discussions are complex over what’s included in the agreement and what isn’t q Timetables shift as work becomes more involved & complexities emerge q Product launch plans disrupted when the AAA Annual Conference is derailed by a strike 3
  • 4.
    How to repaira frayed alliance (1) Identify the root problems: q Lack of communication q Hidden assumptions and agendas q Technical misunderstandings q Unanticipated occurrences How to repair a frayed alliance? – (2) Focus on communication and: q Set up a face to face meeting q Review perceptions as well as reality q Ask: What went well? What didn’t and give frank assessments of roles & performance to date q Ask: how can the future build on past successes and avoid past failures? Moving forward q Celebrate the successes of the project q Work together closely on the vision for the future q No assumptions! q Keep communicating! 4