HOW TO MAKE GENERICS WORK
THROUGH PAID SEARCH
Presented by:
Ben O’Neil, Account Manager
17th July 2014
Contents
• 7thingsmedia introduction
• Why invest?
• Old World
• Typical client briefs
• How to optimise
• Summary
• Q&A
@7thingsmedia
@IABUK
Affiliates
LONDON | NEW YORK | SINGAPORE
Display
International
Leadgeneration
Mobile
PPC
SEO
Socialmedia
Today
Why invest in Generics?
• Many question the value of generic paid search
• Can budget be better spent elsewhere?
• Account audits provide some shocking insight
– Leads to scepticism of generic tactics
@7thingsmedia
@IABUK
What are the benefits:
• Direct Response technique
• New customer acquisition
• Branding element
Old world
Keyword
Grouping
Ad Copy &
Destination
Successful
Conversion
@7thingsmedia
@IABUK
Typical client briefs
Client A:
Fast Fashion
Retailer
Client B:
City Centre Hotel
Chain
Client C:
New Cosmetics
Brand
@7thingsmedia
@IABUK
What issues could these brands face?
How can we optimise?
How do we optimise
Google released over 1,000 changes
to the Adwords eco-system in 2013
@7thingsmedia
@IABUK
Match types
Google Search
receives 500 million
never-
before-seen
queries per day
Google UK, May 2014
@7thingsmedia
@IABUK
Match types
@7thingsmedia
@IABUK
Match types
Typical situation
• Broad and Exact keyword match types
– Match types both inefficient and
constrictive
Solution
• Broad Modified keywords for long tail
queries
• Allow for greater intent, conversational
searches
@7thingsmedia
@IABUK
How can Ad Scheduling help a brand?
Ad scheduling
Ad Scheduling consistently NOT used in accounts
We know conversion differs
• Per hour
• Per day
• Per season
• Different across verticals?
@7thingsmedia
@IABUK
Ad scheduling
Typical situation:
• Generic ads showing 24hrs a day, 7 days a
week
0.00%
0.50%
1.00%
1.50%
2.00%
2.50%
Midnight Noon Midnight
Conversion Rate
- 10%
- 20%
+ 30%
+ 15%
OFF
Solution
• Schedule ads to only run at key trading hours
• Bid Adjustments to alter Ad Positioning
@7thingsmedia
@IABUK
Geo-targeting
Conversion per location will also differ greatly
• Does your brand have physical stores?
− Where?
Brand awareness not the only factor:
• Affluence/disposable income?
• Trends per region?
• Weather?
Where is your customer located?
@7thingsmedia
@IABUK
Geo-targeting
Typical situation:
• Targeting generics UK wide
Solution
• Geo-target store locations
• Trial other locations over time
− Discover your target audience
• Bid Adjustments across regions, cities etc.
@7thingsmedia
@IABUK
= Store Location
Enhanced campaigns
Google release in February 2013
• “Marketing for a constantly connected world”
• Removal of device specific targeting
Wealth of wider releases
• Bid Adjustments
• Expanded Site Links
• Remarketing for Search
• New ad extensions
@7thingsmedia
@IABUK
How can device targeting be utilised?
Device targeting
Desktop queries for
clothing declined
by -15%, while
Mobile queries
grew by 32% and
Tablet searches
grew by 40%
- (Q4 2013 YoY)
@7thingsmedia
@IABUK
Device targeting
Typical situation:
• Responsive mobile site
• Reducing bids on mobile - no analysis
Solution
• Analyse performance at campaign level
• Take advantage of low cost traffic over
competition
@7thingsmedia
@IABUK
Product Listing Ads
Typical situation
• “All Products” basic campaign build out
• No negative keyword optimisation
Solution
• Build out of granular Ad Groups/Campaigns
• More aggressive bidding strategies
• Negative keyword’s for broad, low intent terms
@7thingsmedia
@IABUK
Product Listing Ads
Typical situation
• “All Products” basic campaign build out
• No negative keyword optimisation
Solution
• Build out of granular Ad Groups/Campaigns
• More aggressive bidding strategies
• Negative keyword’s for broad, low intent terms
@7thingsmedia
@IABUK
Remarketing for Search Ads
Remarketing now available on search text ads
• Gathers IP addresses based on past behaviour
• Past buyer?
• Basket abandoned?
• Browsed specific category?
@7thingsmedia
@IABUK
Remarketing for Search Ads
@7thingsmedia
@IABUK
How can a new brand make a noise?
Remarketing for Search Ads
Typical situation
• Remarketing for Search (RLSA) not being used
• Or not being used correctly
• Generic menswear keywords
• 6% Conversion Rate
• 7:1 ROI
Client Example
Solution
• Gather IP addresses based on past behaviour
• Utilise lists for more aggressive generic strategy
– Higher ad positions for past visitors
Previous buyer
New?
Anti Wrinkle Cream
Abandoned basket
@7thingsmedia
@IABUK
Tactical generic targeting
Tying together several of these efficiency tools, your
generic strategy can become highly tactical
• With restrictive budgets
• Against more established competitors
• You need to make a noise at the right time for
your business
@7thingsmedia
@IABUK
How to make an impact
478%
Revenue
• Deliver generic ads:
- At peak trading hours
- In key locations
- RLSA specific campaigns
- During sale
• December YoY
• 20% Generic Revenue
• 2.5:1 ROI
Client Example
@7thingsmedia
@IABUK
Summary
Summary
+anti +wrinkle +cream
• Match Types
• Ad Scheduling
• Geo-targeting
• Mobile Bid Strategy
• Remarketing for Search
• Tactical Generics
EFFICIENT
INCREMENTAL
BUSINESS
@7thingsmedia
@IABUK
Questions
fin.
connect:
ben.oneil@7thingsmedia.com
www.7thingsmedia.com
@7thingsmedia
Confidential Information
This document is the property of 7thingsmedia LTD. and is strictly confidential. It contains information intended only for the person(s) and or Company to whom it is addressed.
All information contained herein will be treated as confidential material with no less care than afforded by your own company’s confidential material.
All service and product names mentioned in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Copyright © 2014 7thingsmedia LTD.

Making an Efficient Generic Paid Search Strategy - 7thingsmedia - Figaro Search Seminar - June 2014

  • 1.
    HOW TO MAKEGENERICS WORK THROUGH PAID SEARCH Presented by: Ben O’Neil, Account Manager 17th July 2014
  • 2.
    Contents • 7thingsmedia introduction •Why invest? • Old World • Typical client briefs • How to optimise • Summary • Q&A @7thingsmedia @IABUK
  • 3.
    Affiliates LONDON | NEWYORK | SINGAPORE Display International Leadgeneration Mobile PPC SEO Socialmedia
  • 4.
  • 5.
    Why invest inGenerics? • Many question the value of generic paid search • Can budget be better spent elsewhere? • Account audits provide some shocking insight – Leads to scepticism of generic tactics @7thingsmedia @IABUK What are the benefits: • Direct Response technique • New customer acquisition • Branding element
  • 6.
    Old world Keyword Grouping Ad Copy& Destination Successful Conversion @7thingsmedia @IABUK
  • 7.
    Typical client briefs ClientA: Fast Fashion Retailer Client B: City Centre Hotel Chain Client C: New Cosmetics Brand @7thingsmedia @IABUK
  • 8.
    What issues couldthese brands face?
  • 9.
    How can weoptimise?
  • 10.
    How do weoptimise Google released over 1,000 changes to the Adwords eco-system in 2013 @7thingsmedia @IABUK
  • 11.
    Match types Google Search receives500 million never- before-seen queries per day Google UK, May 2014 @7thingsmedia @IABUK
  • 12.
  • 13.
    Match types Typical situation •Broad and Exact keyword match types – Match types both inefficient and constrictive Solution • Broad Modified keywords for long tail queries • Allow for greater intent, conversational searches @7thingsmedia @IABUK
  • 14.
    How can AdScheduling help a brand?
  • 15.
    Ad scheduling Ad Schedulingconsistently NOT used in accounts We know conversion differs • Per hour • Per day • Per season • Different across verticals? @7thingsmedia @IABUK
  • 16.
    Ad scheduling Typical situation: •Generic ads showing 24hrs a day, 7 days a week 0.00% 0.50% 1.00% 1.50% 2.00% 2.50% Midnight Noon Midnight Conversion Rate - 10% - 20% + 30% + 15% OFF Solution • Schedule ads to only run at key trading hours • Bid Adjustments to alter Ad Positioning @7thingsmedia @IABUK
  • 17.
    Geo-targeting Conversion per locationwill also differ greatly • Does your brand have physical stores? − Where? Brand awareness not the only factor: • Affluence/disposable income? • Trends per region? • Weather? Where is your customer located? @7thingsmedia @IABUK
  • 18.
    Geo-targeting Typical situation: • Targetinggenerics UK wide Solution • Geo-target store locations • Trial other locations over time − Discover your target audience • Bid Adjustments across regions, cities etc. @7thingsmedia @IABUK = Store Location
  • 19.
    Enhanced campaigns Google releasein February 2013 • “Marketing for a constantly connected world” • Removal of device specific targeting Wealth of wider releases • Bid Adjustments • Expanded Site Links • Remarketing for Search • New ad extensions @7thingsmedia @IABUK
  • 20.
    How can devicetargeting be utilised?
  • 21.
    Device targeting Desktop queriesfor clothing declined by -15%, while Mobile queries grew by 32% and Tablet searches grew by 40% - (Q4 2013 YoY) @7thingsmedia @IABUK
  • 22.
    Device targeting Typical situation: •Responsive mobile site • Reducing bids on mobile - no analysis Solution • Analyse performance at campaign level • Take advantage of low cost traffic over competition @7thingsmedia @IABUK
  • 23.
    Product Listing Ads Typicalsituation • “All Products” basic campaign build out • No negative keyword optimisation Solution • Build out of granular Ad Groups/Campaigns • More aggressive bidding strategies • Negative keyword’s for broad, low intent terms @7thingsmedia @IABUK
  • 24.
    Product Listing Ads Typicalsituation • “All Products” basic campaign build out • No negative keyword optimisation Solution • Build out of granular Ad Groups/Campaigns • More aggressive bidding strategies • Negative keyword’s for broad, low intent terms @7thingsmedia @IABUK
  • 25.
    Remarketing for SearchAds Remarketing now available on search text ads • Gathers IP addresses based on past behaviour • Past buyer? • Basket abandoned? • Browsed specific category? @7thingsmedia @IABUK
  • 26.
    Remarketing for SearchAds @7thingsmedia @IABUK
  • 27.
    How can anew brand make a noise?
  • 28.
    Remarketing for SearchAds Typical situation • Remarketing for Search (RLSA) not being used • Or not being used correctly • Generic menswear keywords • 6% Conversion Rate • 7:1 ROI Client Example Solution • Gather IP addresses based on past behaviour • Utilise lists for more aggressive generic strategy – Higher ad positions for past visitors Previous buyer New? Anti Wrinkle Cream Abandoned basket @7thingsmedia @IABUK
  • 29.
    Tactical generic targeting Tyingtogether several of these efficiency tools, your generic strategy can become highly tactical • With restrictive budgets • Against more established competitors • You need to make a noise at the right time for your business @7thingsmedia @IABUK
  • 30.
    How to makean impact 478% Revenue • Deliver generic ads: - At peak trading hours - In key locations - RLSA specific campaigns - During sale • December YoY • 20% Generic Revenue • 2.5:1 ROI Client Example @7thingsmedia @IABUK
  • 31.
  • 32.
    Summary +anti +wrinkle +cream •Match Types • Ad Scheduling • Geo-targeting • Mobile Bid Strategy • Remarketing for Search • Tactical Generics EFFICIENT INCREMENTAL BUSINESS @7thingsmedia @IABUK
  • 33.
  • 34.
    fin. connect: ben.oneil@7thingsmedia.com www.7thingsmedia.com @7thingsmedia Confidential Information This documentis the property of 7thingsmedia LTD. and is strictly confidential. It contains information intended only for the person(s) and or Company to whom it is addressed. All information contained herein will be treated as confidential material with no less care than afforded by your own company’s confidential material. All service and product names mentioned in this document may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. Copyright © 2014 7thingsmedia LTD.

Editor's Notes

  • #4 3
  • #7 “My version of a football reference”
  • #19 Conversion will differ across regions – consider brand awareness, affluence, tastes
  • #24 Gather IP addresses based on past behaviour Visitor – Incl. area of site Basket reached Checkout success Client – Basket visitors
  • #25 Gather IP addresses based on past behaviour Visitor – Incl. area of site Basket reached Checkout success Client – Basket visitors
  • #26 Gather IP addresses based on past behaviour Visitor – Incl. area of site Basket reached Checkout success Client – Basket visitors
  • #27 Gather IP addresses based on past behaviour Visitor – Incl. area of site Basket reached Checkout success Client – Basket visitors
  • #29 Gather IP addresses based on past behaviour Visitor – Incl. area of site Basket reached Checkout success Client – Basket visitors