The document provides an overview of the civil aviation industry in India, focusing on two major airlines - Jet Airways and Indigo. It discusses key facts and figures about the growth of the aviation industry in India, including that India has the third largest domestic aviation market and is projected to become the third largest overall aviation market by 2018. It also examines the market share and business strategies of Jet Airways and Indigo, the largest and second largest airlines in India, comparing their offerings across factors like products, presence, people, physical evidence, promotion, and processes. The document concludes by outlining projections for continued strong growth in passenger traffic and fleet size in the coming years as the Indian aviation industry is expected to support over 300