64477_SAP Student Lifecycle Management_v12.pdf

PUBLIC
July 2019
Student Engagement Solutions
2019 Update

2
PUBLIC
© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Disclaimer
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.
Except for your obligation to protect confidential information, this presentation is not subject to your license agreement or any other service
or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related
document, or to develop or release any functionality mentioned therein.
This presentation, or any related document and SAP’s strategy and possible future developments, products and or platforms directions and
functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this
presentation is not a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided
without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP
assumes no responsibility for errors or omissions in this presentation, except if such damages were caused by SAP’s intentional or gross
negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from
expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,
and they should not be relied upon in making purchasing decisions.

3
PUBLIC
Table of contents
▪ A Long-Standing Commitment to Higher Education & Research 4
▪ Quick Summary of Student Lifecycle Management and SAP S/4HANA 5
▪ SAP S/4HANA and SAP Student Lifecycle Management 6
▪ Strategy: Deliver the Intelligent Enterprise for Higher Education 7–8
▪ Recent and Planned Innovations for SAP Student Lifecycle Management 9
▪ SAP Customer Connection for SAP Student Lifecycle Management in 2019 10–11
▪ Partner Ecosystem for SAP Student Lifecycle Management 12
▪ FAQ on SAP Student Lifecycle Management and SAP S/4HANA 13–19

4
PUBLIC
“Dear SAP Higher Education & Research Community:
This briefing document provides a high-level summary of some of our recent, ongoing, and planned investments in
innovations for Higher Education & Research, and specifically for the SAP Student Lifecycle Management application. To
help institutions meet current and future expectations – and compete successfully for students and funding – we design and
enhance our industry solutions with an emphasis on simplicity and flexibility. Our next-generation solutions focus on
analytics, experience management, and user-centric support for information management to address new business and
educational models and make higher education more affordable.
We expect our investments in higher education to provide innovative solutions that give institutions multiple options for
implementation. Rather than ask institutions to rip and replace current systems (with the added cost and risk that this
methodology can entail), we plan to deliver a series of flexible and discrete applications that institutions can combine to meet
their needs. Our commitment to a comprehensive investment and delivery strategy remains consistent. We plan to provide
solutions for on-premise, managed and private clouds, and public cloud environments. Stay tuned for more updates soon.
Thank you. I hope the information is helpful. ”
Malcolm Woodfield – Global Head SAP Higher Education & Research
A long-standing commitment to Higher Education & Research

5
PUBLIC
Quick summary of Student Lifecycle Management and SAP S/4HANA
Assets and Media
▪ Success story I
▪ Success story II
▪ Customer testimonial
▪ Short demo video
▪ What’s new and cookbooks archive
New Customers and Activations
▪ Recent new customers:
− Beijing Sport University (China)
− Open University (United Kingdom)
− BRAC University (Bangladesh)
▪ Recent activations:
− De Montfort University (United Kingdom)
− Yayasan Prasetiya Mulya University (Indonesia)
Road Map and Innovation
▪ SAP Customer Connection program –
kicked off in early June 2019
▪ Simplified data model delivered
▪ Overview of recent innovations at
innovation discovery
Ready for SAP S/4HANA
▪ The SAP Student Lifecycle
Management application was taken
off the compatibility pack list and
made available in SAP S/4HANA.
▪ SAP Student Lifecycle
Management for SAP S/4HANA will
be supported and maintained after
2025.
Customer Examples
▪ Newcastle University (United Kingdom)
▪ University of Kentucky (United States)
▪ KU Leuven University (Belgium)
▪ Universidad Mayor (Chile)
▪ De Montfort University (United
Kingdom)
New Pricing for SAP S/4HANA
▪ License code: 7020084 – SAP Student Lifecycle
Management for
SAP S/4HANA (conversion rules apply)
▪ Metric: Active registered students
(no need for professional users for student
administration and so on)

6
PUBLIC
SAP S/4HANA and SAP Student Lifecycle Management
▪ The current SAP Student Lifecycle Management application remains our primary student information system
(SIS) offering. It is also available in SAP S/4HANA and will be supported and maintained beyond 2025. It will
continue to be available in SAP Business Suite until the end of 2025.
▪ Current SAP customers planning to move to SAP S/4HANA can integrate SAP Student Lifecycle
Management into their SAP S/4HANA stack (on premise, private cloud, and single tenant cloud).
SAP Student Lifecycle Management is available as of SAP S/4HANA 1809 with feature pack stack (FPS) 1.
It is not part of the compatibility pack as previously communicated.
▪ The SAP Student Lifecycle Management for SAP S/4HANA application contains all features of the current
SAP Student Lifecycle Management application in SAP ERP Central Component (SAP ECC), including
event planning, admission portal, the My Request application, and all SAP Fiori apps. It will also use a (now
optional) optimized data model and will use features of the SAP HANA database, like core data services
(CDS) views to improve analytical and reporting capabilities.
▪ Customers using SAP Student Lifecycle Management in SAP Business Suite who plan to migrate to
SAP S/4HANA will be offered a license according to product conversion rules for SAP S/4HANA. The
new product license is 7020084: SAP Student Lifecycle Management for SAP S/4HANA.

7
PUBLIC
Strategy
▪ SAP Student Lifecycle Management is an established, mature, and comprehensive SIS and a key part of the
Intelligent Enterprise.
▪ SAP has chosen to focus efforts on continually enhancing SAP Student Lifecycle Management (the
|SAP Customer Connection program in June 2019), while introducing new solutions (SAP Student Activity
Hub, for example) that address key higher education issues of today, rather than completely developing a
new core SIS product.
▪ Because SAP Student Lifecycle Management is a flexible and cloud-capable product, SAP has decided not
to build another SIS, particularly because we see the greatest institutional demand for modular solutions that
can meet specific business problems. We are focusing on the student and staff experience and using
structured and unstructured data to promote student success, retention, and institutional sustainability.
▪ The Intelligent Enterprise brings together a variety of SAP solutions and technologies, including SAP Student
Lifecycle Management, SAP Student Activity Hub, the customer experience (the SAP C/4HANA suite and
Experience Management solutions from SAP) and new digital technologies like blockchain, AI and machine
learning, and chatbots through SAP Cloud Platform.
▪ Delivery of the Intelligent Enterprise to the Higher Education & Research industry enables SAP to transform
student lifecycle management in the new digital age.
Strategy: Deliver the Intelligent Enterprise for higher education – 1/2

8
PUBLIC
We have brought together elements from our existing portfolio
(SAP C/4HANA); acquired Qualtrics International, Recast, and
Contextor SAS (now part of SAP Cloud Platform); and created
new elements like SAP Student Activity Hub. Together with SAP
Student Lifecycle Management, these elements enable the
Intelligent Enterprise for higher education. SAP recognizes that
single-vendor and best-of-breed options are realistic approaches
to building an education ecosystem, and, therefore, has defined
the Intelligent Enterprise for operational flexibility within either
ecosystem.
Strategy: Deliver the Intelligent Enterprise for higher education – 2/2
Other key SAP strategy pillars recognize that most data
currently collected through form-based user interfaces will
eventually be replaced by AI agents (like robotic process
automation, or RPA) that glean the necessary information
and trigger underpinning processes automatically. SAP
recognizes that the critical human contribution is not data
entry or process work, but knowledge work to build and
strengthen relationships.
Highlights
SAP foresees that many of the transactional screens and fields
currently presented on user devices will eventually disappear, with
AI and machine learning automatically assimilating much of the
required information and triggering process steps. Although the
transactional systems today will still be needed, they will largely be
insulated from the user interface. SAP also understands that the
breadth of data that contributes to student and institutional success
is sourced from multiple vendor ecosystems and has developed
SAP Student Activity Hub to meet business needs holistically.
SAP Student Activity Hub is based on SAP HANA and
manages data from a wide range of sources to provide real-
time insight into student behavior. It also gives users an
opportunity to use predictive analytics to understand best-fit
engagement techniques and customize interactions for
student messaging. It uses data standards like CEDS and
Ram Caliper to streamline adoption and usage. Although
powered by SAP HANA and available in the cloud, SAP
Student Activity Hub is system-agnostic and will couple
effectively with any underpinning SIS.

9
PUBLIC
And many more innovations:
Check out the SAP Improvement Finder
and innovation discovery sites
Recent and planned innovations for SAP Student Lifecycle Management
SAP Customer Connection in 2019: Kicked off in early June 2019
SAP Customer Connection in 2016:
20 improvements delivered
SAP Customer Connection in 2017:
19 improvements delivered

10
PUBLIC
SAP offers a range of programs that give you an opportunity to influence development decisions on SAP
software and adopt new innovations early. This approach also applies to SAP Student Lifecycle
Management. For 2019, we set up a new influence program: SAP Customer Connection for
SAP Student Lifecycle Management.
SAP Customer Connection for SAP Student Lifecycle Management
▪ SAP Student Lifecycle Management for SAP S/4HANA 1909 with FPS1 or FPS2
▪ Improvements available for SAP ECC with SAP enhancement package (EHP) 8 and support package (SP) 14 over
a down-port (when technically feasible)
Highlights of the SAP Customer Connection program
▪ Global cooperation among customers on the project at the Customer Influence site:
– Search and vote for improvement requests
– Submit your own improvement request(s)
– Comment on improvement requests
– Follow improvement requests (get notified)
– Note that five votes are the minimum requirement for development
– Collaborate in English and German (conference calls)
SAP Customer Connection for
SAP Student Lifecycle Management in 2019 (1/2)

11
PUBLIC
SAP Customer Connection for
SAP Student Lifecycle Management in 2019 (2/2)
Timeline for the SAP Customer Connection program
End of collection and voting
End of July 2019
Collection
of improvement requests
prioritized by votes
Selection
of improvement requests
for implementation
Development
of improvements and delivery
through SAP Notes and SPs
Productive use
in customer systems
Kickoff
June 4, 2019
Final call
Mid-July 2019
Selection call
End of September 2019
Delivery calls
Q1-2020
Collect Select Develop Use
Start of collection
June 4, 2019
SAP improves the
process for SAP
Customer Connection.
SAP performs detailed
analysis and decides
on implementation.
SAP develops and
delivers SAP Notes and
support packages.
SAP follows, moderates,
and comments on
improvement requests
submitted.

12
PUBLIC
Partner ecosystem for SAP Student Lifecycle Management – Examples
SAP partners play a critical role by building, extending, customizing, and enriching our technology to deliver innovative and tailored solutions
that meet the exacting needs of customers all over the world. This approach also applies for SAP Student Lifecycle Management. To support
your projects, we have several global partners who focus on SAP Student Lifecycle Management, including those listed here.
SAP technology paired with the power of our SAP partner ecosystem truly amplifies our student engagement solutions and the value that your
university can realize.
More partners here:
https://www.sap.com/partner/find.html
▪ iTelligence and NTT Data (Netherlands, United
Kingdom, and so on)
▪ Template and rapid-deployment solution available
▪ Coverage: EMEA North and South and MEE
(and open for global opps)
▪ Contact person: Tom.Saeys@itelligence.be
▪ Stravis IT Solutions (India)
▪ Rapid-deployment solution available
▪ Coverage: APJ and EMEA South
▪ Contact person: Sudarsan Thyagarajan
sudarsant@stravissolutions.com
▪ CSNeovias (Germany)
▪ Coverage: MEE and EMEA North and South
▪ Contact person: Rainer Arnold
rainer.arnold@csneovias.com
▪ Medyasoft (Turkey and United Arab Emirates)
▪ Coverage: APJ and EMEA South
▪ Contact person: Caner Kurklu
caner.kurklu@medyasoft.ae
▪ LSI Consulting (United States)
▪ Coverage: NA
▪ Contact person: Shyamal Jajodia
sjajodia@lsiconsulting.com
▪ Consultoría Organizacional (Colombia)
▪ Coverage: LA
▪ Contact person: Francisco Rodriguez
ferodriguez@consultoriaorganizacional.com

13
PUBLIC
Given that SAP S/4HANA 1809 with FPS1
was released in January 2019, is SAP
Student Lifecycle Management included?
If so, are any technical differences in
content present following the move of
SAP Student Lifecycle Management out of
the compatibility scope (the software
components in which the content of SAP
Student Lifecycle Management resides)?
FAQ on SAP Student Lifecycle Management and SAP S/4HANA – 1/7
What is the latest position regarding
licensing? Will there be any further updates
to our license agreement? Do we need to do
anything?
SAP: Yes, SAP Student Lifecycle Management was
included. The only technical and functional
difference with the latest version for SAP ECC is
that the Business Rule Framework will be replaced
by the Business Rule Framework plus (BRFplus) in
SAP S/4HANA. See SAP Student Lifecycle
Management at help.sap.com and SAP Note
2291465. A migration report on moving from the
Business Rule Framework to BRFplus for SAP
Student Lifecycle Management is available.
SAP: We have set up a new license item for SAP Student
Lifecycle Management for SAP S/4HANA. The license is
simplified with the single metric of “active registered
students.” The license structure should enable existing
customers to convert. Of course, the details must be
worked out and discussed with your local account
executive.

14
PUBLIC
Are any user experience innovations planned
to complement the student-related SAP Fiori
apps that are already developed?
Does SAP intend to make the
simplified data model mandatory
at any stage, and if so, would it be
from a specific release level of
SAP S/4HANA?
SAP: SAP Student Lifecycle Management for
SAP S/4HANA uses the latest user experience
(UX) theme, Belize. In addition, SAP Fiori themes
are constantly enhanced with new controls and
tools that we adopt and make available in all
applications within SAP Student Lifecycle
Management. Currently, SAP has no plans for
new SAP Fiori apps on the road map. A new SAP
Customer Connection program for SAP Student
Lifecycle Management started in early June 2019,
in which enhancements to existing SAP Fiori apps
can be requested. SAP also provides SAP Screen
Personas software as a free UX improvement tool
to optimize screens, self-services, and so on in
SAP Student Lifecycle Management.
SAP: We did not make the data model mandatory. You can
currently choose to activate the new or retain the old data
model. At some point (at an as-yet undetermined date),
SAP will make the data model mandatory and potential new
innovations will be based on the optimized data model. We
strongly advise you to move to the new data model as soon
as practicable and to take advantage of the speed, flexibility
(analytics), and decoupling of table HRP1001.

15
PUBLIC
Is a cloud solution available? If not,
when will it be? Is it a software-as-a-
service (SaaS) solution? Where can we
find more information?
Paragraph 5.10.3.1 of the feature scope
description of SAP S/4HANA offers additional
information on the scope of the SIS
compatibility pack, but event planning is not
mentioned.
▪ It is based on the training and event functionality of
the SAP ERP Human Capital Management
(SAP ERP HCM) solution, which will no longer be part
of SAP S/4HANA.
▪ In a previous road map for SAP Student Lifecycle
Management (no longer available online), optimization
of the data model for event planning (in a Wave 2) was
planned in 2017–2018.
▪ However, the optimization is not yet available. Is it still
planned? What is the future of event planning? Will
SAP continue to provide a solution within
SAP S4/HANA?
SAP: SAP Student Lifecycle
Management will be available in the
following delivery options for SAP
S/4HANA: On-premise, private cloud
(SAP HANA Enterprise Cloud or
from a partner or hyperscaler), or
SAP S/4HANA Cloud, single tenant
edition.
SAP: Event planning, including the underlying organizational
management (OM) structure, will continue to be available in SAP
S/4HANA and for SAP Student Lifecycle Management. OM is not
part of the compatibility pack and will continue to be available in
SAP S/4HANA. SAP Student Lifecycle Management objects,
including infotypes and subtypes, will continue to be available in
SAP S/4HANA. The objects include shared SAP ERP HCM
objects E and D. No plans call for optimization of event planning.

16
PUBLIC
New data model for SAP Student Lifecycle Management
▪ Will SAP continue to support these two options?
▪ Will future developments in SAP Student Lifecycle Management support the old data model?
▪ Will there still be a Wave 2 for event planning (see above)?
SAP: Contrary to previous statements, use of the new data model is not mandatory in
SAP S/4HANA.
Universities must decide for themselves whether they wish to combine the migration to the
new data model with the upgrade to SAP S/4HANA.
▪ At present, you can choose to activate the new data model or leave the old one intact.
▪ At some point (at an as-yet undetermined date) SAP will make the data model mandatory, and potential innovations will be
based on the optimized data model.
▪ We strongly advise you to evolve to the new data model and take advantage of the speed, flexibility (analytics), and decoupling
of table HRP1001.
SAP: A cookbook is available with more information on the data model.
SAP: New enhancements related to the new data model. The new SAP Customer Connection program, for example, will be built
only upon the new data model.

17
PUBLIC
What is the general SAP vision for SAP Student Lifecycle Management? Is there a road
map of new developments? What is the future focus?
SAP: See pages 7–8 for SAP’s vision and strategy.
SAP: In early June 2019, we set up a new SAP Customer Connection program
where the enhancements submitted and voted upon by our global customer base will
be subjects for the road map for SAP Student Lifecycle Management.
SAP: Recent delivery of enhancements can be found here: Innovation discovery

18
PUBLIC
Which SAP Notes are available for SAP Student Lifecycle Management for SAP S/4HANA?
SAP: The following set of notes are available:
▪ SAP Student Lifecycle Management Simplified Migration Report
− SAP Note 2632115: SLCM Simplified Model Migration Report:
RHIQ_ST_ADM_REG_MOD_SIMP_MIG: Enabling Deletion of Old Records
▪ SAP Student Lifecycle Management Time-Dependency Changes
− SAP Note 2647172: SLCM Application Adaptation to Business Partner Time Dependency
Changes at BUT000
▪ Change Document Logs
− SAP Note 2692253: Display Change documents when the switch ‘SLCM Data Model optimization’ is switched on
▪ SAP S/4HANA IRF Models for SAP Student Lifecycle Management
− SAP Note 2689749: Information Retrieval Framework (IRF) Data Models in SAP Student Lifecycle Management (core
SAP S/4HANA 1809 FSP1 upgrade is mandatory)
▪ BRFplus Integration for Postprocessing
− An upgrade to SAP S/4HANA 1809 FSP01 is mandatory for BRFplus integration

19
PUBLIC
Is a cloud solution available for SAP Student
Lifecycle Management?
SAP: SAP Student Lifecycle
Management is available on a single
tenant cloud for SAP S/4HANA.
However, it is not available in a
multitenant public cloud for SAP
S/4HANA. For multitenant SAP
S/4HANA Cloud for public sector and
university administration (grants, funds
management, and so on) please see
the road map for Public Sector here.
Will the U.S., Dutch, and UK localization
managed by the SAP Globalization
Services organization be available in
SAP Student Lifecycle Management for
SAP S/4HANA?
SAP: Yes, Please find localization for
the United States and the United
Kingdom here and for the
Netherlands here (adoption of the
Business Rule Framework to
BRFplus items will be delivered
though SAP S/4HANA 1909 FPS00
and a down-port to SAP S/4HANA
1809 FPS01).
From the perspective of the core of
SAP Student Lifecycle Management,
BRFplus integration was delivered
with SAP S/4HANA 1809 FPS01 and
not down-ported to the lower versions
of SAP S/4HANA.

© 2019 SAP SE or an SAP affiliate company. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of
SAP SE or an SAP affiliate company.
The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its
distributors contain proprietary software components of other software vendors. National product specifications may vary.
These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or
warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.
The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty
statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional
warranty.
In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or
any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,
and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and
functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason
without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or
functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ
materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they
should not be relied upon in making purchasing decisions.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered
trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names
mentioned are the trademarks of their respective companies.
See www.sap.com/copyright for additional trademark information and notices.
www.sap.com/contactsap
Follow us

64477_SAP Student Lifecycle Management_v12.pdf

More Related Content

What's hot

Similar to 64477_SAP Student Lifecycle Management_v12.pdf

Recently uploaded

64477_SAP Student Lifecycle Management_v12.pdf