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DKParker, LLC
2015
Dave Parker
@DaveParkerSEA
@6MonthStartup
www.dkparker.com/blog
Slides -
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DKParker, LLC
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Welcome!
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OFFICE HOURS – January 8, 2020
before session.
Thanks!
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Agenda
¤ The Program
¤ SLACK Channel
¤ Mentor Feedback
¤ Month 2 Agenda
¤ Value Proposition
¤ Breakthru Insight
¤ Customer Development
¤ Awkward Co-Founder Discussions
¤ Month 2 Deliverables
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About Dave
¤ 5X founder, Board Member, former SVP Programs at UP
Global (Startup Weekend + Startup America)
¤ Startup Next creator
¤ Start Week Organizer
¤ Soon to be Author “6 Month Startup – Ideation to
Revenue”
¤ 8 transactions – 6 sell side, 2 buy side
¤ VC @SevenPeaksVC – Mountain West, Seed Stage
¤ Why? Looking for future founders to invest in…
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The next 6 Months
¤ Ideation/Research/Competitive Analysis
¤ Value Prop/Customer Development/Insight/Competitive
analysis
¤ Product/Features/Expense
¤ Revenue - Monetization, Sales, Marketing and Business
Development
¤ Product/MVP/Product Market Fit
¤ Launch/Go to Market/Revenue
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Monthly Mechanics
¤ 1:Many Meeting with Mentors – during dinner
¤ Training material
¤ Workshop as small groups
¤ Monthly Deliverables
¤ Meetups are stand alone events – come for what you
need, Mentors are based on deliverables, not “drop ins”
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Rules of the Road
¤ #GiveFirst
¤ Don’t Ramble – I’ll interrupt
¤ Network – you need to build you network for the future
starting tonight
¤ No I won’t do the work for you! I’m not checking your
deliverable! Your table mates will
¤ Mentor access is based on your work
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Mentor Feedback
¤ Peer Review
¤ Review deliverables
¤ Who goes first? Table Picks
¤ Mentor Intros
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Introductions
• Javier
• Nick
• Sean
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Mentor Feedback
¤ Deliverables:
¤ Why are you doing this
startup
¤ Product/Service
Deliverables
¤ Market Size
¤ What I thought, What I
Learned, What I’m going
to do about it
Hi, I’m <your name here>, and I’m the
problem I’m solving is <insert problem here>.
Our product <insert product info here> is
designed for our target customer of <insert
target customer here>. We make money by
<insert method here> and our team is the right
team because <insert why you’re awesome
here>
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Timer – 5 Minutes
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Break
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Now that you’ve narrowed your
ideas – let’s get started
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Greate Ideas are from
Breakthrough Insights
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Legendary = Breakthrough Insights
¤ What is a Breakthrough Insight? Andy Rachleff
¤ More than Analysis
¤ Right or Wrong Idea
¤ Have to be Right
¤ Consensus on Non-Consensus
¤ Too Obvious = multiple competitors, price erosion, etc
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¤ Earned secret – what do you know
¤ Truly Disruptive – to a market not previously served
¤ Why now – what change has occurred to enable
¤ Living in the future? Not in today’s whitespace
¤ “Right Kind of Crazy”
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Value Proposition
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Positioning
¤ Positioning is holding a place in your customer’s mind –
not as everything, what’s memorable?
¤ Who is the initial customer
¤ Think about limiting service and customer first – before
you expand
¤ You’re not precluded from selling other services or products
¤ What claim or promise will you make?
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Exercise
¤ Write out:
¤ What makes you different?
¤ Why should people buy from you?
¤ Write your websites tagline and opening paragraph
¤ What claim/promise will you make
¤ Write your DRAFT Unique Selling Proposition
¤ Compare this to your Pitch
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Customer Development
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Converging Definitions
¤ Design Thinking
¤ Stanford “D-School” IDEO U Crash Course
¤ Lean Startup
¤ Steve Blank
¤ Eric Reis
¤ Agile Development
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Design Thinking
For Companies it assumes you have customers (and
resources)
¤ Emphasize
¤ Define
¤ Ideate
¤ Prototype
¤ Test
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Lean Startup
¤ Entrepreneurs are everywhere
¤ Validate learning
¤ Build, Measure, Learn
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Agile Development
¤ “Our highest priority is to satisfy the customer through
early and continuous deliver of valuable software”
AgileManifesto.org
¤ Known Problems vs unknown problems
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Customer Development
¤ Parallel process with Product Development
¤ “Get out of the Building”
¤ Develop for a few not Many
¤ Prioritize features based on Needs not Wants
¤ Validate with Revenue/Commitment
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What is Customer Development?
¤ Four Steps of an Epiphany – Steve Blank
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A More Mature Model
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You are not Henry Ford
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Customer Discovery Goals
¤ Acute focus on problem – not product
¤ Find out if customers care?
¤ What do they want?
¤ Determines the difference your product at launch and at
scale
¤ Feature priorities & Product Roadmap
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Customer Dev Mechanics
¤ Google Forms
¤ Structured questions
¤ Progression
¤ Easy to Hard
¤ What do you really want to know?
¤ Will they pay for it? How much
¤ Why will it fail
¤ Neutral, not Guided Questions
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Customer Dev Mechanics, Cont
¤ Build a list of interested parties
¤ Mail Chimp List setup
¤ Ask for permission to email
¤ Two week updates – Format: “What we did, what we’re
going to do and where we can use your help”
¤ This setups you up to make progress every two weeks!
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What Not To Do
¤ You are not the customer
¤ Don’t tolerate a small sample set – this could delay your
success by Years
¤ Avoid “Selection Bias”
¤ “Isn’t our product amazing”
¤ No rhetorical questions
¤ No blind surveys
¤ Can’t outsource
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How Many Customer Interviews
¤ B2B – 25+
¤ Profile
¤ Job Title
¤ Type of Company
¤ B2C – 50+
¤ Demographic
¤ ¯_(ツ)_/¯ = bad
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Fundraising Note
You have opinions
You have Data
You get money!
Investors have opinions
They have money
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Repeat after me:
Hi, my name is <your name>, I’m
an entrepreneur, half my ideas
are great, half are crap, let’s test
this one”
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Hypothesis vs Fact
¤ If you are convinced you’re right you won’t be open to
radical feedback that could change the trajectory of
your business & life!
¤ Always testing what you think you know
¤ Permission to give negative feedback
¤ If this idea was to fail, why would it fail?
¤ Why is this idea stupid?
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What questions do you want to
answer?
Top five now?
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Examples – Go!
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Awkward Co-Founder Discussions
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Everyone Has Expectations
¤ Set up a process to get the expectations out in the open
¤ Pre-Incorporation
¤ Meeting 1 of 2
¤ Why do you want to do this
¤ Capital in vs out
¤ Timing of life
¤ Passion
¤ Go to Startup Equity Calculator
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Co-founders, part 2
¤ Meeting 2 of 2
¤ Print out a copy- bring it to the meeting
¤ How far off are you? What responsibilities?
¤ At Incorporation
¤ Reverse vesting schedule
¤ What happens when someone leaves?
¤ Option pool 20%
¤ Why 50/50 is the only wrong decision
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Post Incorporation
¤ Milestones/Deliverables
¤ Slicing Pie
¤ Market rates
¤ Don’t over inflate
¤ Track time and contribution
¤ Regular meeting
¤ Weekly standups
¤ Make HR changes fast – they won’t get easier
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Exercise: Write up your co-founder
concerns and expectations. Don’t
have a co-founder? Who do you
need to find?
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Next Session – January 8,
Value Prop/ Product/ Features
/Expenses
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Month 2 Resources
¤ Books
¤ Lean Startup
¤ Startup Owners Manual
¤ Business Model Generation
¤ The Founder’s Dilemmas
¤ Blogs
¤ Competitive Analysis for websites
¤ Slicing Pie
¤ Foundrs
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Month 2 Deliverables
¤ https://wp.me/P3bssR-j23
¤ Customer Development
¤ Write your questions
¤ Build your forms
¤ Get first 20+ interviews completed
¤ Review your results
¤ Schedule both co-founders meetings
¤ Print out the Foundrs.com results
¤ Get the discussion out there and competed before you incorporate
¤ If you’ve incorporated, get it right
¤ Setup Slicing Pie
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BREAK!

6 Month Startup Month 2 Seattle