Copyright, DKParker, LLC 2020
Dave Parker
@DaveParkerSEA
https://www.dkparker.com/flat6-labs-jordon-bootcamp-cycle-1/
Trajectory Series
Jordan Bootcamp – Session 1
Copyright, DKParker, LLC 2020
Session 1 Agenda
¤ Intro
¤ Telling Your Story in 10/12 Slides
¤ Research & Competitive Analysis
¤ Markets
¤ Value Propositions
¤ Customer Development Data
¤ Awkward Co-Founder Discussions
Copyright, DKParker, LLC 2020
Presentation & Resources
¤https://www.dkparker.com/flat6-labs-
jordon-bootcamp-cycle-1/
¤https://www.dkparker.com/exit/venture-
ready/
¤Schedule and Deliverables
Copyright, DKParker, LLC 2020
About Dave
¤ 5X founder, Board Member, former SVP Programs at UP
Global (Startup Weekend + Startup America)
¤ Startup Next creator
¤ Startup Week
¤ Author – “Trajectory: Startup – Ideation to Product Market
Fit”
¤ 11 transactions – 9 sell side, 2 buy side
¤ VC/Investor
Copyright, DKParker, LLC 2020
Rules of the Road
¤ Ask questions as we go – especially if I talk too fast!
¤ Meta questions please! Not just about your company
¤ Don’t Ramble – I’ll interrupt
¤ Virtually…
¤ Network – you need to build you network for the future
starting today
¤ #GiveFirst – you have complimentary skills around you
Copyright, DKParker, LLC 2020
Score Yourself 1-4
Team: Why you, balanced team (talents, diversity), domain experts,
serially successful founders, great company experience
Idea: Are you solving a problem? New or existing problem, big category
(vs tool), early/late continuum, technical achievable, pain pill or vitamin
Product: do you have a product, how mature, customer first, solid design,
clear roadmap to scale
Market/Customer: big market (TAM/SOM), cash available, new or nascent
market?
Competition: How many incumbents, funding status, are you incremental
better or 10X better?
Traction: Customer validation, revenue, improving unit economics?
Timing: Why now? Are you late, early, too early?
Revenue Model/Finance: How will you monetize your idea? Do you have
a basic budget on spending, big or small economics
IP/Moat: Is your idea defensible? Can you build a moat over time?
Clear Ask: What do you need help with? Advice, funding, introduction,
help finding staff?
Total out of 40
Copyright, DKParker, LLC 2020
Venture Ready
Fast NO
¤ Market
¤ Team
¤ Product
¤ Traction
Slow Yes
¤ Idea
¤ Competition
¤ Business Model/Finance
¤ Timing
¤ Intellectual Property/Moat
¤ Clear Ask
Copyright, DKParker, LLC 2020
Addressing the Weaknesses
¤ Where were you weak
¤ How would you answer differently
¤ What can you change now – before final pitches?
¤ Don’t ignore the elephant in the room – investors won’t!
Copyright, DKParker, LLC 2020
Creating
Value:
Product,
Team &
Market
Business Model Breakdown
Copyright, DKParker, LLC 2020
Delivering
Value:
Price,
Economics,
S&M
Business Model
Copyright, DKParker, LLC 2020
Capturing
Value:
Reasonable to
Exceptional
Returns –
Traction & Idea
Business Model
Copyright, DKParker, LLC 2020
Creating Value:
Product
Delivering
Value: Price,
Economics,
S&M
Capturing
Value
Reasonable to
Exceptional
Returns
Defining Business Model
Copyright, DKParker, LLC 2020
Creating Value:
Product
Delivering
Value:
Marketing
and Sales
Capturing Value
Reasonable to
Exceptional
Returns
Defining Business Model
Copyright, DKParker, LLC 2020
Two Startup Epochs
Copyright, DKParker, LLC 2020
Epochs
¤ BC
¤ Pre Internet
¤ Pre Game of Thrones
¤ Pre Product-Market Fit
¤ Risk Capital
¤ AD
¤ Post Internet
¤ Post Game of Thrones
¤ Post Product-Market Fit
¤ Growth Capital
Copyright, DKParker, LLC 2020
Why Startups Fail
Copyright, DKParker, LLC 2020
Launch & Survive
Copyright, DKParker, LLC 2020
Judging a Startup – Bill Gross
Ultimate success – AT SCALE – Assumes good market
https://www.ted.com/talks/bill_gross_the_single_bigge
st_reason_why_start_ups_succeed?language=en
Copyright, DKParker, LLC 2020
Surfing Analogy
¤ The Wave
¤ The Board
¤ The Surfer
¤ The Trend
¤ The Product
¤ The Leader/Team
Market timing = bad waves
Small waves are bad
Bad product
Wrong person/team for the market
Are all three lined up for you?
Copyright, DKParker, LLC 2020
Bring $$$
Copyright, DKParker, LLC 2020
Categorizing Your Solution
Product Service
B2B Salesforce Consulting
B2C Games For profit school
Copyright, DKParker, LLC 2020
What Problem/Opportunity
¤ What’s the problem
¤ Pain Pill
¤ Vitamin
¤ What’s the opportunity
¤ Solving for who?
¤ Can you create and capture value?
¤ Who will pay?
Copyright, DKParker, LLC 2020
Product & Companies
¤ Products aren’t fundable – Companies are fundable
¤ Lifestyle businesses – won’t funded
¤ Local vs. Scalable businesses
Which one will you be?
¤ Services vs Product
¤ Exit multiples
Copyright, DKParker, LLC 2020
Should you build it?
Copyright, DKParker, LLC 2020
And than there’s this ($120M)
Copyright, DKParker, LLC 2020
Pre-Mortem
Copyright, DKParker, LLC 2020
If Your Startup was to Fail, Why?
¤ What’s the number one reason
¤ Product
¤ Customer Acquisition
¤ Competition
¤ Lack of funding
¤ Rank
Copyright, DKParker, LLC 2020
10 or 12 Slides?
Copyright, DKParker, LLC 2020
Two Use Cases - Two Decks
Slides for Stage
¤ 10 Slides
¤ It’s a contrived event
¤ Check boxes for hitting
required elements
¤ Supporting Slides
Slides for Conf Room
¤ 12 Slides
¤ It’s about the dialog and
understanding the investor
questions
¤ Supporting Slides
Copyright, DKParker, LLC 2020
10/12 Slides for Your Pitch
1. Title, Value Proposition,
Contact Info
2. Presentation Overview*
3. Problem
4. Solution
5. Market Size
6. Competitive Analysis*
7. Traction/Timing – why you,
why now?
8. Product Roadmap/Demo
How You Make Money/Key
Metrics
9. Go-To-Market
10. Secret Sauce/Moat/IP*
11. Team
12. Clear Ask/What do you
need from Flat6
*for conf room pitch. Supporting
Slides – Architecture, etc.
Blog Post
Copyright, DKParker, LLC 2020
Famous Pitch Decks
¤ 30 Famous Pitch Decks
¤ Facebook, LinkedIn, etc
¤ Early to later stage
¤ Not all had great graphics
¤ Uber, AirBnB, Facebook examples
Copyright, DKParker, LLC 2020
Research & Competitive Analysis
Copyright, DKParker, LLC 2020
Research
¤ You are not the customer
¤ Methods of Research
¤ Blue Ocean
¤ Gartner Magic Quadrant
¤ Documentation and Analysis
¤ Google Search – what are the keywords someone would
type to find your solution
¤ Crunchbase Search – funding, timing, categories
¤ Competitive Product/Service pricing
Copyright, DKParker, LLC 2020
Pattern Matching
¤ Stage
¤ Customer Type
¤ Categories
Copyright, DKParker, LLC 2020
Research
¤ Create a Google Sheet with your research
¤ One tab for research, one for competitors
¤ Who has written about your market
¤ Professionals, bloggers, others
¤ Who has raised capital in this market
¤ What’s the state of the “Wave?”
Copyright, DKParker, LLC 2020
Competitor List & Notes
Competitor URL Crunchbase
Link
Amount
Funded
Team Features Notes
Copyright, DKParker, LLC 2020
Specific Competitors
¤ Feature List
¤ Product positioning
¤ Gaps
¤ Pricing
¤ Target customer/profile
¤ Marketing approach
Copyright, DKParker, LLC 2020
Getting Data
¤ Right Mouse click
¤ Keywords, meta data
¤ Pull keywords for competitors – Google Sheet
¤ Tools
¤ https://www.semrush.com/
¤ https://topics.seomonitor.com/query
¤ Google Keyword tool
¤ Social
¤ https://www.rivaliq.com/
Copyright, DKParker, LLC 2020
Getting Data – B2C
¤ Playstore/App Store
¤ One Star
¤ Four Star
Copyright, DKParker, LLC 2020
Who has tried this before?
¤ What about Analyst report?
¤ Why did they fail?
¤ Use Wayback Machine to look back
Copyright, DKParker, LLC 2020
Looking Back
¤ Feature List – then and now
¤ Product Positioning
¤ Pricing changes over time
Copyright, DKParker, LLC 2020
Competitive Tech Stack
¤ Builtwith
¤ Mixpanel
¤ StackShare
¤ Siftery
¤ Ghostery – MarTec Stack
Copyright, DKParker, LLC 2020
Updates
¤ Subscribe to Google Alerts
¤ Competitors
¤ Thought leaders
¤ Analysts
¤ RSS Reader
¤ Specific pages within competitors
Copyright, DKParker, LLC 2020
A Note Regarding Biases
Copyright, DKParker, LLC 2020
Questions?
Where to source your data for
your research?
Copyright, DKParker, LLC 2020
Competitive Slide Examples
Copyright, DKParker, LLC 2020
Value Proposition
Copyright, DKParker, LLC 2020
Positioning
¤ Positioning is holding a place in your customer’s mind –
not as everything, what’s memorable?
¤ Who is the initial customer
¤ Think about limiting service and customer first – before
you expand
¤ You’re not precluded from selling other services or products
¤ What claim or promise will you make?
Copyright, DKParker, LLC 2020
Don’t Bury the Lead
¤ Think of this like journalism
¤ What’s the headline?
¤ What’s the Lead?
¤ What’s the Story?
Copyright, DKParker, LLC 2020
Testing
¤ Each pitch is a rapid A/B testing
¤ Look for 1:Many opportunities to test your value
proposition
¤ Trade shows
¤ Peers
¤ Test tag lines
Copyright, DKParker, LLC 2020
Taglines
¤ The one sentence summary
¤ Pull from the Madlibs Pitch
¤ Benefits to customer – not features
¤ Simple
¤ Evolve with the company
Copyright, DKParker, LLC 2020
Branding
¤ You don’t have a big budget – so you can’t afford brand
advertising
¤ Start with brand neutral and build
¤ Memorable
¤ Phonetically easy to spell
¤ Avoid double letters, etc
Copyright, DKParker, LLC 2020
Exercise
¤ Write out:
¤ What makes you different?
¤ Why should people buy from you?
¤ Write your websites tagline and opening paragraph
¤ What claim/promise will you make
¤ Write your DRAFT Unique Selling Proposition
¤ Compare this to your Pitch
Copyright, DKParker, LLC 2020
Customer Development
Copyright, DKParker, LLC 2020
Customer Development
¤ Parallel process with Product Development
¤ “Get out of the Building”
¤ Develop for a few not Many
¤ Prioritize features based on Needs not Wants
¤ Validate with Revenue/Commitment
Copyright, DKParker, LLC 2020
What is Customer Development?
¤ Four Steps of an Epiphany – Steve Blank
Copyright, DKParker, LLC 2020
Customer Development Goals
¤ Acute focus on problem – not product
¤ Find out if customers care?
¤ What do they want?
¤ Determines the difference your product at launch and at
scale
¤ Feature priorities & Product Roadmap
Copyright, DKParker, LLC 2020
Customer Dev Mechanics
¤ Google Forms
¤ Structured questions
¤ Progression
¤ Easy to Hard
¤ What do you really want to know?
¤ Will they pay for it? How much
¤ Why will it fail
¤ Neutral, not Guided Questions
Copyright, DKParker, LLC 2020
Customer Dev Mechanics, Cont
¤ Build a list of interested parties
¤ Mail Chimp List setup
¤ Ask for permission to email
¤ Monthly updates –
¤ Format: “What we did, what we’re going to do and
where we can use your help”
¤ Regular frequency – be predictable
Copyright, DKParker, LLC 2020
What Not To Do
¤ You are not the customer
¤ Don’t tolerate a small sample set – this could delay your
success by Years
¤ Avoid “Selection Bias”
¤ “Isn’t our product amazing”
¤ No rhetorical questions
¤ No blind surveys
¤ Can’t outsource
Copyright, DKParker, LLC 2020
How Many Customer Interviews
¤ B2B – 25+
¤ Profile
¤ Job Title
¤ Type of Company
¤ B2C – 50+
¤ Demographic
¤ ¯_(ツ)_/¯ = bad
Copyright, DKParker, LLC 2020
Fundraising Note
You have opinions
You have Data
You get money!
Investors have opinions
They have money
Copyright, DKParker, LLC 2020
Hypothesis vs Fact
¤ If you are convinced you’re right you won’t be open to
radical feedback that could change the trajectory of
your business & life!
¤ Always testing what you think you know
¤ Permission to give negative feedback
¤ If this idea was to fail, why would it fail?
¤ Why is this idea stupid?
Copyright, DKParker, LLC 2020
Awkward Co-Founder Discussions
Copyright, DKParker, LLC 2020
Everyone Has Expectations
¤ Set up a process to get the expectations out in the open
¤ Pre-Incorporation
¤ Meeting 1 of 2
¤ Why do you want to do this
¤ Capital in vs out
¤ Timing of life
¤ Passion
¤ Go to Startup Equity Calculator
Copyright, DKParker, LLC 2020
Co-Founders – Part 1
Copyright, DKParker, LLC 2020
Co-founders, part 2
¤ Meeting 2 of 2
¤ Print out a copy- bring it to the meeting
¤ How far off are you? What responsibilities?
¤ At Incorporation
¤ Reverse vesting schedule
¤ What happens when someone leaves?
¤ Option pool 20%
¤ Why 50/50 is the only wrong decision
Copyright, DKParker, LLC 2020
Post Incorporation
¤ Milestones/Deliverables
¤ Slicing Pie
¤ Market rates
¤ Don’t over inflate
¤ Track time and contribution
¤ Regular meeting
¤ Weekly standups
¤ Make HR changes fast – they won’t get easier
Copyright, DKParker, LLC 2020
Dave’s Madlibs Pitch
Hi, I’m <your name here>, and my company <your Company
name here> the problem I’m solving is <insert problem here>. Our
product <insert product info here> is designed for our target
customer of <insert target customer here>. We make money by
<insert method here> and our team is the right team because
<insert why you’re awesome here>. I need help with <insert help
needed here>.
Copyright, DKParker, LLC 2020
THANKS!

Trajectory Startup Program Session One (Jordan Sept 2021)

  • 1.
    Copyright, DKParker, LLC2020 Dave Parker @DaveParkerSEA https://www.dkparker.com/flat6-labs-jordon-bootcamp-cycle-1/ Trajectory Series Jordan Bootcamp – Session 1
  • 2.
    Copyright, DKParker, LLC2020 Session 1 Agenda ¤ Intro ¤ Telling Your Story in 10/12 Slides ¤ Research & Competitive Analysis ¤ Markets ¤ Value Propositions ¤ Customer Development Data ¤ Awkward Co-Founder Discussions
  • 3.
    Copyright, DKParker, LLC2020 Presentation & Resources ¤https://www.dkparker.com/flat6-labs- jordon-bootcamp-cycle-1/ ¤https://www.dkparker.com/exit/venture- ready/ ¤Schedule and Deliverables
  • 4.
    Copyright, DKParker, LLC2020 About Dave ¤ 5X founder, Board Member, former SVP Programs at UP Global (Startup Weekend + Startup America) ¤ Startup Next creator ¤ Startup Week ¤ Author – “Trajectory: Startup – Ideation to Product Market Fit” ¤ 11 transactions – 9 sell side, 2 buy side ¤ VC/Investor
  • 5.
    Copyright, DKParker, LLC2020 Rules of the Road ¤ Ask questions as we go – especially if I talk too fast! ¤ Meta questions please! Not just about your company ¤ Don’t Ramble – I’ll interrupt ¤ Virtually… ¤ Network – you need to build you network for the future starting today ¤ #GiveFirst – you have complimentary skills around you
  • 6.
    Copyright, DKParker, LLC2020 Score Yourself 1-4 Team: Why you, balanced team (talents, diversity), domain experts, serially successful founders, great company experience Idea: Are you solving a problem? New or existing problem, big category (vs tool), early/late continuum, technical achievable, pain pill or vitamin Product: do you have a product, how mature, customer first, solid design, clear roadmap to scale Market/Customer: big market (TAM/SOM), cash available, new or nascent market? Competition: How many incumbents, funding status, are you incremental better or 10X better? Traction: Customer validation, revenue, improving unit economics? Timing: Why now? Are you late, early, too early? Revenue Model/Finance: How will you monetize your idea? Do you have a basic budget on spending, big or small economics IP/Moat: Is your idea defensible? Can you build a moat over time? Clear Ask: What do you need help with? Advice, funding, introduction, help finding staff? Total out of 40
  • 7.
    Copyright, DKParker, LLC2020 Venture Ready Fast NO ¤ Market ¤ Team ¤ Product ¤ Traction Slow Yes ¤ Idea ¤ Competition ¤ Business Model/Finance ¤ Timing ¤ Intellectual Property/Moat ¤ Clear Ask
  • 8.
    Copyright, DKParker, LLC2020 Addressing the Weaknesses ¤ Where were you weak ¤ How would you answer differently ¤ What can you change now – before final pitches? ¤ Don’t ignore the elephant in the room – investors won’t!
  • 9.
    Copyright, DKParker, LLC2020 Creating Value: Product, Team & Market Business Model Breakdown
  • 10.
    Copyright, DKParker, LLC2020 Delivering Value: Price, Economics, S&M Business Model
  • 11.
    Copyright, DKParker, LLC2020 Capturing Value: Reasonable to Exceptional Returns – Traction & Idea Business Model
  • 12.
    Copyright, DKParker, LLC2020 Creating Value: Product Delivering Value: Price, Economics, S&M Capturing Value Reasonable to Exceptional Returns Defining Business Model
  • 13.
    Copyright, DKParker, LLC2020 Creating Value: Product Delivering Value: Marketing and Sales Capturing Value Reasonable to Exceptional Returns Defining Business Model
  • 14.
    Copyright, DKParker, LLC2020 Two Startup Epochs
  • 15.
    Copyright, DKParker, LLC2020 Epochs ¤ BC ¤ Pre Internet ¤ Pre Game of Thrones ¤ Pre Product-Market Fit ¤ Risk Capital ¤ AD ¤ Post Internet ¤ Post Game of Thrones ¤ Post Product-Market Fit ¤ Growth Capital
  • 16.
    Copyright, DKParker, LLC2020 Why Startups Fail
  • 17.
    Copyright, DKParker, LLC2020 Launch & Survive
  • 18.
    Copyright, DKParker, LLC2020 Judging a Startup – Bill Gross Ultimate success – AT SCALE – Assumes good market https://www.ted.com/talks/bill_gross_the_single_bigge st_reason_why_start_ups_succeed?language=en
  • 19.
    Copyright, DKParker, LLC2020 Surfing Analogy ¤ The Wave ¤ The Board ¤ The Surfer ¤ The Trend ¤ The Product ¤ The Leader/Team Market timing = bad waves Small waves are bad Bad product Wrong person/team for the market Are all three lined up for you?
  • 20.
  • 21.
    Copyright, DKParker, LLC2020 Categorizing Your Solution Product Service B2B Salesforce Consulting B2C Games For profit school
  • 22.
    Copyright, DKParker, LLC2020 What Problem/Opportunity ¤ What’s the problem ¤ Pain Pill ¤ Vitamin ¤ What’s the opportunity ¤ Solving for who? ¤ Can you create and capture value? ¤ Who will pay?
  • 23.
    Copyright, DKParker, LLC2020 Product & Companies ¤ Products aren’t fundable – Companies are fundable ¤ Lifestyle businesses – won’t funded ¤ Local vs. Scalable businesses Which one will you be? ¤ Services vs Product ¤ Exit multiples
  • 24.
    Copyright, DKParker, LLC2020 Should you build it?
  • 25.
    Copyright, DKParker, LLC2020 And than there’s this ($120M)
  • 26.
    Copyright, DKParker, LLC2020 Pre-Mortem
  • 27.
    Copyright, DKParker, LLC2020 If Your Startup was to Fail, Why? ¤ What’s the number one reason ¤ Product ¤ Customer Acquisition ¤ Competition ¤ Lack of funding ¤ Rank
  • 28.
    Copyright, DKParker, LLC2020 10 or 12 Slides?
  • 29.
    Copyright, DKParker, LLC2020 Two Use Cases - Two Decks Slides for Stage ¤ 10 Slides ¤ It’s a contrived event ¤ Check boxes for hitting required elements ¤ Supporting Slides Slides for Conf Room ¤ 12 Slides ¤ It’s about the dialog and understanding the investor questions ¤ Supporting Slides
  • 30.
    Copyright, DKParker, LLC2020 10/12 Slides for Your Pitch 1. Title, Value Proposition, Contact Info 2. Presentation Overview* 3. Problem 4. Solution 5. Market Size 6. Competitive Analysis* 7. Traction/Timing – why you, why now? 8. Product Roadmap/Demo How You Make Money/Key Metrics 9. Go-To-Market 10. Secret Sauce/Moat/IP* 11. Team 12. Clear Ask/What do you need from Flat6 *for conf room pitch. Supporting Slides – Architecture, etc. Blog Post
  • 31.
    Copyright, DKParker, LLC2020 Famous Pitch Decks ¤ 30 Famous Pitch Decks ¤ Facebook, LinkedIn, etc ¤ Early to later stage ¤ Not all had great graphics ¤ Uber, AirBnB, Facebook examples
  • 32.
    Copyright, DKParker, LLC2020 Research & Competitive Analysis
  • 33.
    Copyright, DKParker, LLC2020 Research ¤ You are not the customer ¤ Methods of Research ¤ Blue Ocean ¤ Gartner Magic Quadrant ¤ Documentation and Analysis ¤ Google Search – what are the keywords someone would type to find your solution ¤ Crunchbase Search – funding, timing, categories ¤ Competitive Product/Service pricing
  • 34.
    Copyright, DKParker, LLC2020 Pattern Matching ¤ Stage ¤ Customer Type ¤ Categories
  • 35.
    Copyright, DKParker, LLC2020 Research ¤ Create a Google Sheet with your research ¤ One tab for research, one for competitors ¤ Who has written about your market ¤ Professionals, bloggers, others ¤ Who has raised capital in this market ¤ What’s the state of the “Wave?”
  • 36.
    Copyright, DKParker, LLC2020 Competitor List & Notes Competitor URL Crunchbase Link Amount Funded Team Features Notes
  • 37.
    Copyright, DKParker, LLC2020 Specific Competitors ¤ Feature List ¤ Product positioning ¤ Gaps ¤ Pricing ¤ Target customer/profile ¤ Marketing approach
  • 38.
    Copyright, DKParker, LLC2020 Getting Data ¤ Right Mouse click ¤ Keywords, meta data ¤ Pull keywords for competitors – Google Sheet ¤ Tools ¤ https://www.semrush.com/ ¤ https://topics.seomonitor.com/query ¤ Google Keyword tool ¤ Social ¤ https://www.rivaliq.com/
  • 39.
    Copyright, DKParker, LLC2020 Getting Data – B2C ¤ Playstore/App Store ¤ One Star ¤ Four Star
  • 40.
    Copyright, DKParker, LLC2020 Who has tried this before? ¤ What about Analyst report? ¤ Why did they fail? ¤ Use Wayback Machine to look back
  • 41.
    Copyright, DKParker, LLC2020 Looking Back ¤ Feature List – then and now ¤ Product Positioning ¤ Pricing changes over time
  • 42.
    Copyright, DKParker, LLC2020 Competitive Tech Stack ¤ Builtwith ¤ Mixpanel ¤ StackShare ¤ Siftery ¤ Ghostery – MarTec Stack
  • 43.
    Copyright, DKParker, LLC2020 Updates ¤ Subscribe to Google Alerts ¤ Competitors ¤ Thought leaders ¤ Analysts ¤ RSS Reader ¤ Specific pages within competitors
  • 44.
    Copyright, DKParker, LLC2020 A Note Regarding Biases
  • 45.
    Copyright, DKParker, LLC2020 Questions? Where to source your data for your research?
  • 46.
    Copyright, DKParker, LLC2020 Competitive Slide Examples
  • 47.
    Copyright, DKParker, LLC2020 Value Proposition
  • 48.
    Copyright, DKParker, LLC2020 Positioning ¤ Positioning is holding a place in your customer’s mind – not as everything, what’s memorable? ¤ Who is the initial customer ¤ Think about limiting service and customer first – before you expand ¤ You’re not precluded from selling other services or products ¤ What claim or promise will you make?
  • 49.
    Copyright, DKParker, LLC2020 Don’t Bury the Lead ¤ Think of this like journalism ¤ What’s the headline? ¤ What’s the Lead? ¤ What’s the Story?
  • 50.
    Copyright, DKParker, LLC2020 Testing ¤ Each pitch is a rapid A/B testing ¤ Look for 1:Many opportunities to test your value proposition ¤ Trade shows ¤ Peers ¤ Test tag lines
  • 51.
    Copyright, DKParker, LLC2020 Taglines ¤ The one sentence summary ¤ Pull from the Madlibs Pitch ¤ Benefits to customer – not features ¤ Simple ¤ Evolve with the company
  • 52.
    Copyright, DKParker, LLC2020 Branding ¤ You don’t have a big budget – so you can’t afford brand advertising ¤ Start with brand neutral and build ¤ Memorable ¤ Phonetically easy to spell ¤ Avoid double letters, etc
  • 53.
    Copyright, DKParker, LLC2020 Exercise ¤ Write out: ¤ What makes you different? ¤ Why should people buy from you? ¤ Write your websites tagline and opening paragraph ¤ What claim/promise will you make ¤ Write your DRAFT Unique Selling Proposition ¤ Compare this to your Pitch
  • 54.
    Copyright, DKParker, LLC2020 Customer Development
  • 55.
    Copyright, DKParker, LLC2020 Customer Development ¤ Parallel process with Product Development ¤ “Get out of the Building” ¤ Develop for a few not Many ¤ Prioritize features based on Needs not Wants ¤ Validate with Revenue/Commitment
  • 56.
    Copyright, DKParker, LLC2020 What is Customer Development? ¤ Four Steps of an Epiphany – Steve Blank
  • 57.
    Copyright, DKParker, LLC2020 Customer Development Goals ¤ Acute focus on problem – not product ¤ Find out if customers care? ¤ What do they want? ¤ Determines the difference your product at launch and at scale ¤ Feature priorities & Product Roadmap
  • 58.
    Copyright, DKParker, LLC2020 Customer Dev Mechanics ¤ Google Forms ¤ Structured questions ¤ Progression ¤ Easy to Hard ¤ What do you really want to know? ¤ Will they pay for it? How much ¤ Why will it fail ¤ Neutral, not Guided Questions
  • 59.
    Copyright, DKParker, LLC2020 Customer Dev Mechanics, Cont ¤ Build a list of interested parties ¤ Mail Chimp List setup ¤ Ask for permission to email ¤ Monthly updates – ¤ Format: “What we did, what we’re going to do and where we can use your help” ¤ Regular frequency – be predictable
  • 60.
    Copyright, DKParker, LLC2020 What Not To Do ¤ You are not the customer ¤ Don’t tolerate a small sample set – this could delay your success by Years ¤ Avoid “Selection Bias” ¤ “Isn’t our product amazing” ¤ No rhetorical questions ¤ No blind surveys ¤ Can’t outsource
  • 61.
    Copyright, DKParker, LLC2020 How Many Customer Interviews ¤ B2B – 25+ ¤ Profile ¤ Job Title ¤ Type of Company ¤ B2C – 50+ ¤ Demographic ¤ ¯_(ツ)_/¯ = bad
  • 62.
    Copyright, DKParker, LLC2020 Fundraising Note You have opinions You have Data You get money! Investors have opinions They have money
  • 63.
    Copyright, DKParker, LLC2020 Hypothesis vs Fact ¤ If you are convinced you’re right you won’t be open to radical feedback that could change the trajectory of your business & life! ¤ Always testing what you think you know ¤ Permission to give negative feedback ¤ If this idea was to fail, why would it fail? ¤ Why is this idea stupid?
  • 64.
    Copyright, DKParker, LLC2020 Awkward Co-Founder Discussions
  • 65.
    Copyright, DKParker, LLC2020 Everyone Has Expectations ¤ Set up a process to get the expectations out in the open ¤ Pre-Incorporation ¤ Meeting 1 of 2 ¤ Why do you want to do this ¤ Capital in vs out ¤ Timing of life ¤ Passion ¤ Go to Startup Equity Calculator
  • 66.
    Copyright, DKParker, LLC2020 Co-Founders – Part 1
  • 67.
    Copyright, DKParker, LLC2020 Co-founders, part 2 ¤ Meeting 2 of 2 ¤ Print out a copy- bring it to the meeting ¤ How far off are you? What responsibilities? ¤ At Incorporation ¤ Reverse vesting schedule ¤ What happens when someone leaves? ¤ Option pool 20% ¤ Why 50/50 is the only wrong decision
  • 68.
    Copyright, DKParker, LLC2020 Post Incorporation ¤ Milestones/Deliverables ¤ Slicing Pie ¤ Market rates ¤ Don’t over inflate ¤ Track time and contribution ¤ Regular meeting ¤ Weekly standups ¤ Make HR changes fast – they won’t get easier
  • 69.
    Copyright, DKParker, LLC2020 Dave’s Madlibs Pitch Hi, I’m <your name here>, and my company <your Company name here> the problem I’m solving is <insert problem here>. Our product <insert product info here> is designed for our target customer of <insert target customer here>. We make money by <insert method here> and our team is the right team because <insert why you’re awesome here>. I need help with <insert help needed here>.
  • 70.