A survey conducted by CPA Australia interviewed over 2,000 small business owners in the Asia-Pacific region and identified six key factors for business success. These include innovating with new products or services, strengthening e-commerce presence, seeking revenue growth through exports, leveraging social media, investing in training, and focusing on customer satisfaction. Insights are drawn from small businesses across several countries including Australia, China, and Vietnam.

1. intheblackleadership . strategy . business
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6LESSONS
SMALLBUSINESSES
FROMGROWING

2. CPA AUSTRALIA INTERVIEWED MORE
THAN 2000 SMALL BUSINESS OWNERS
ACROSS THE ASIA-PACIFIC REGION AND
FOUND SIX COMMON FACTORS
TO BUSINESS SUCCESS.
READ ON TO DISCOVER WHAT THEY ARE

4. INNOVATEBYINTRODUCING
PRODUCTS,SERVICESOR
PROCESSESTHATARENEWTO
YOURMARKETORTHEWORLD.
LEARN MORE

5. SELLONLINEANDSTRONGLYGROWYOUR
ECOMMERCEPRESENCELEARN MORE

6. LEARN MORE
SEEKTOGROWYOUR
REVENUEFROMEXPORTS

7. USE
SOCIAL
MEDIALEARN MORE

8. INVESTIN
TRAININGLEARN MORE

9. FOCUSONIMPROVING
CUSTOMER
SATISFACTIONLEARN MORE

10. DISCOVER MORE INSIGHTS FROM THE CPA
AUSTRALIA 2017 SURVEY OF SMALL BUSINESSES
IN AUSTRALIA, MAINLAND CHINA, HONG
KONG, INDONESIA, MALAYSIA, NEW ZEALAND,
SINGAPORE AND VIETNAM
LIKEWHATYOU’REREADING?
LEARN MORE

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