從容面對生氣顧客的5W1H

從容面對生氣顧客的 5W1H 市場競爭日趨激烈，顧客的期望也愈來愈高，稍有疏忽，一瞬間就會變成「澳客」。不妨用 5W1H ，理性面對生氣的顧客吧！ 2007 . 6 【客服密技】

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從容面對生氣顧客的5W1H

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從容面對生氣顧客的5W1H