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Chapter 10: Pay-for-Performance: Incentive Rewards: 10.8
Incentives for Executives
Book Title: Managing Human Resources
Printed By: Cedric Turner ([email protected])
© 2016 Cengage Learning, Cengage Learning
10.8 Incentives for Executives
10.8a The Executive Pay Package
Executive compensation plans consist of five basic components:
base salary,
short-term incentives or bonuses,
long-term incentives or stock plans,
benefits, and
perks.
Each of these elements may receive different emphasis in the
executive’s compensation
package depending on various organizational goals and
executive needs.
Executive Base Salaries
Executive base salaries represent between 30 and 40 percent of
total annual compensation.
An analysis of executive salaries shows that the largest portion
of executive pay is
received in long-term incentive rewards and bonuses.
Regardless, executives of Fortune
500 firms routinely earn an annual base salary in excess of
$500,000, with executives in
very large corporations earning considerably more. The levels
of competitive salaries in the
job market exert perhaps the greatest influence on executive
base salaries. An
organization’s compensation committee—normally members of
the board of directors—will
order a salary survey to find out what executives earn in
comparable enterprises. For
example, by one estimate, 96 percent of companies in the
Standard & Poor’s 500 stock
index use a technique called competitive benchmarking when
setting executive pay or to
remain competitive for executive talent. As noted in Business
Week, company boards
reason that a CEO who does not earn as much as his or her peers
is likely to “take a hike.”
Comparisons may be based on organization size, sales volume,
or industry groupings.
Thus, by analyzing the data from published studies, along with
self-generated salary
surveys, the compensation committee can determine the equity
of the compensation
package outside the organization.
Executive Short-Term Incentives
Annual bonuses represent the main element of executive short-
term incentives. A bonus
payment may take the form of cash or stock and may be paid
immediately (which is
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frequently the case), deferred for a short time, or deferred until
retirement. Most
organizations pay their short-term incentive bonuses in cash (in
the form of a supplemental
check), in keeping with their pay-for-performance strategy. By
providing a reward soon after
the performance and thus linking it to the effort on which it is
based, they can use cash
bonuses as a significant motivator. Deferred bonuses are used to
provide a source of
retirement benefits or to supplement a regular pension plan.
Incentive bonuses for executives should be based on the
contribution the individual makes
to the organization. A variety of formulas have been developed
for this purpose. Incentive
bonuses may be based on a percentage of a company’s total
profits or a percentage of
profits in excess of a specific return on stockholders’
investments. In other instances, the
payments may be tied to an annual profit plan whereby the
amount is determined by the
extent to which an agreed-upon profit level is exceeded.
Payments may also be based on
performance ratings or the achievement of specific objectives
established with the
agreement of executives and the board of directors.
In a continuing effort to monitor the pulse of the marketplace,
more organizations are tying
operational yardsticks to the traditional financial gauges when
computing executive pay.
Called balanced scorecards, these yardsticks may measure
things such as customer
satisfaction, the ability to innovate, or product or service
leadership. Notes David Cates,
a compensation principal with Towers Perrin, a balanced
scorecard “allows companies to
focus on building future economic value, rather than be driven
solely by short-term financial
results.” Mobil Oil uses a balanced scorecard that better
indicates exactly where the
company is successful and where improvement is needed.
Executive Long-Term Incentives
Stock options are the primary long-term incentive offered to
executives. The principal
reason driving executive stock ownership is the desire of both
the company and outside
investors for senior managers to have a significant stake in the
success of the business—to
have their fortunes rise and fall with the value they create for
shareholders. Stock options
can also be extremely lavish for executives. Consider these
examples. For 2006, Edward E.
Whitacre, Jr., CEO of AT&T, received long-term compensation
totaling $38.4 million; Patrick
Hassey, CEO of Allegheny Technologies, received $35.3
million; and James J. Mulva, CEO
of Conoco Phillips, received $30.4 million. Not surprisingly,
the creativity in designing a
stock option program seems almost limitless. Figure 10.5
highlights several common forms
of long-term incentives.
Figure 10.5
Types of Long-Term Incentive Plans
Stock options Rights granted to executives to purchase shares of
their
organization’s stock at an established price for a fixed
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period of time. Stock price is usually set at market value
at the time the option is granted.
Stock appreciation
rights (SARs)
Cash or stock award determined by increase in stock
price during any time chosen by the executive in the
option period; does not require executive financing.
Stock purchase Opportunities for executives to purchase shares
of their
organization’s stock valued at full market or a discount
price, often with the organization providing financial
assistance.
Phantom stock Grant of units equal in value to the fair market
value or
book value of a share of stock; on a specified date the
executive will be paid the appreciation in the value of the
units up to that time.
Restricted stock Grant of stock or stock units at a reduced price
with the
condition that the stock not be transferred or sold (by risk
of forfeiture) before a specified employment date.
Performance units Grants analogous to annual bonuses except
that the
measurement period exceeds one year. The value of the
grant can be expressed as a flat dollar amount or
converted to a number of “units” of equivalent aggregate
value.
Performance
shares
Grants of actual stock or phantom stock units. Value is
contingent on both predetermined performance
objectives over a specified period of time and the stock
market.
© Cengage Learning
Short-term incentive bonuses are criticized for causing top
executives to focus on quarterly
profit goals to the detriment of long-term survival and growth
objectives. Therefore,
corporations such as Sears, Combustion Engineering, Borden,
and Enhart have adopted
compensation strategies that tie executive pay to long-term
performance measures. Each of
these organizations recognizes that compensation strategies
must also take into account
the performance of the organization as a whole. Important to
stockholders are such
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performance results as growth in earnings per share, return on
stockholders’ equity, and,
ultimately, stock price appreciation. A variety of incentive
plans, therefore, have been
developed to tie rewards to these performance results,
particularly over the long term.
Additionally, stock options can serve to retain key executive
personnel when exercising the
options is linked to a specified vesting period, perhaps two to
four years (this type of
incentive is called “golden handcuffs”).
Stock options are under attack. Some object to the sheer
magnitude of these incentive
rewards. The link between pay and performance that options are
championed to provide
can also be undermined when compensation committees grant
additional options to
executives even when company stock prices fall or performance
indexes decline. Peter
Clapman, chief counsel for TIAA-CREF, the world’s largest
pension system, notes, “It’s sort
of heads you win, tails let’s flip again.” Even worse for
shareholders is the dilution problem.
Every option granted to executives makes the shares of other
stockholders less valuable.
Executive Benefits
The benefits package offered to executives may parallel one
offered to other groups of
employees. Various programs for health insurance, life
insurance, retirement plans, and
vacations are common. However, unlike other employee groups,
the benefits offered to
executives are likely to be broader in coverage and free of
charge. Additionally, executives
may be given financial assistance in the form of trusts for estate
planning, payment of
mortgage interest, and legal help.
Executive Perks
Perks (or perquisites (Special nonmonetary benefits given to
executives; often referred to
as perks) ) are nonmonetary rewards given to executives. Perks
are a means of
demonstrating the executive’s importance to the organization.
The status that comes with
perks—both inside and outside the organization—shows a
pecking order and conveys
authority. Corporate executives may simply consider perks a
“badge of merit.” Perks can
also provide tax savings to executives because some are not
taxed as income.
The dark side of perks is that they are viewed as wasteful
spending and overly lavish. A
recent study, however, shows that perks can facilitate company
productivity by saving
executive time (e.g., private planes and chauffeur service) or
improve or maintain executive
health (e.g., spas, health clubs, and company cabins). Therefore,
the cost of perks should
be weighed against the added efficiency and managerial
effectiveness they generate.
Highlights in HRM 5 shows the more common perks offered to
executives.
Chapter 10: Pay-for-Performance: Incentive Rewards: 10.8
Incentives for Executives
Book Title: Managing Human Resources
Printed By: Cedric Turner ([email protected])
© 2016 Cengage Learning, Cengage Learning
© 2020 Cengage Learning Inc. All rights reserved. No part of
this work may by reproduced or used in any form or by any
means -
graphic, electronic, or mechanical, or in any other manner -
without the written permission of the copyright holder.
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LO 5
Do professionals and executives deserve to
be incentivized differently than the rest of
us?
Chapter 10: Pay-for-Performance: Incentive Rewards: 10.7
Incentives for Professional Employees
Book Title: Managing Human Resources
Printed By: Cedric Turner ([email protected])
© 2016 Cengage Learning, Cengage Learning
10.7 Incentives for Professional Employees
When it comes to individual, team, and
enterprise incentives, professional
employees—engineers, scientists, and
attorneys, for example—are no different
than anyone else. As professionals
become increasingly productive, typical
organizations move them into
management positions. Yet in some
organizations professional employees cannot advance beyond a
certain point in the salary
structure unless they are willing to take an administrative
assignment. When they are
promoted, their professional talents are no longer utilized fully.
In the process, the
organization may lose a good professional employee and gain a
poor administrator. To
avoid this situation, some organizations have extended the
salary range for professional
positions to equal or nearly equal that for administrative
positions. The extension of this
range provides a double-track wage system, as illustrated in
Chapter 7, whereby
professionals who do not aspire to become administrators still
have an opportunity to earn
comparable salaries.
For many professions, the primary incentive system is based on
an “up or out” model. This
means that junior professionals are hired by the organization
and given a set amount of
time, maybe three to six years, to make valuable enough
contributions to the firm to become
a partner (part owner of the company). Within this amount of
time, if they have not made
these contributions their employment is terminated. For many
years, this has been a
valuable incentive system for professional employees. However,
the up or out model is
seeing less results in terms of motivation as junior professionals
are increasingly
questioning whether the game is worth the prize. For example,
Chad, a senior manager at
Ernst & Young (a large accounting firm), said, “The closer I
become to going up for partner,
the more I realize I don’t want to become one. The quality of
life they live is not worth the
additional pay they bring in.” Shortly after his statement, this
senior manager left the
organization for a high-tech firm, which he says is his “dream
job.”
Motivation of professional employees is also influenced by their
increased mobility across
companies. Because professional employees are tied more to a
profession than an
organization, their skills can be valuable across the profession.
For example, a
physician’s skills depend on standardized training that can be
applied to any hospital in the
United States. In fact, it is no longer considered unethical, or
even unusual, for professionals
to move across competing firms to advance their careers. As a
result, employee mobility
has been steadily increasing since the 1980s. In addition to
promising partnership after
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so many years, managers of professionals are considering other
incentive systems to keep
their employees happy.
Professional employees can receive compensation beyond base
pay. For example,
scientists and engineers employed by high-tech firms are
included in performance-based
incentive programs such as profit sharing or stock ownership.
These longer-term incentives
help professionals feel like they are part of the company and
that their overall efforts will
impact their ability to make more money.
However, where many companies often mess up is by applying
the same individual and
team-based pay-for-performance principles used in traditional
jobs (e.g., manufacturing,
clerical). For example, many companies offer cash bonuses to
professionals who complete
projects on or before deadline dates. They also pay individuals
for new patents,
publications, or for completing certain tasks within a given time
frame. Unfortunately, what
often works for employees conducting more specified tasks does
not work for employees
whose work is ambiguous, complex, and requires creative
thought. Countless studies have
been done to prove that individual and group-based pay-for-
performance plans can actually
have a reverse effect on a professional’s performance. It turns
out that individual
incentives narrow a person’s focus. They concentrate the mind.
That is why they work in so
many circumstances. However, for professional employees,
where the task is complex and
the solution is not easy to figure out, it is important to motivate
employees to be more
creative. Pay-for-performance, unless it is a longer-term
incentive, can be problematic in this
case.
So how should you incentivize your professional workers? Pay
is still important, but it should
be based more on overall performance over time, and it should
not limit them to a set of
certain tasks. In other words, make sure your incentives are
based around the impact of
someone’s work and not just that a certain task was completed.
Such rewards should
provide
autonomy to the worker,
clear goals or objectives,
worker involvement in the goals set,
the ability to develop new skills, and
purpose (e.g., helping to build a better organization, curing
cancer, alleviating
poverty).
Today’s HR managers need to be creative in finding ways to
motivate and retain
their professional employees.
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©LUCARELLI TEMISTOCLE/ Shutterstock.Com
Chapter 10: Pay-for-Performance: Incentive Rewards: 10.7
Incentives for Professional Employees
Book Title: Managing Human Resources
Printed By: Cedric Turner ([email protected])
© 2016 Cengage Learning, Cengage Learning
© 2020 Cengage Learning Inc. All rights reserved. No part of
this work may by reproduced or used in any form or by any
means -
graphic, electronic, or mechanical, or in any other manner -
without the written permission of the copyright holder.
http://shutterstock.com/
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Chapter 10: Pay-for-Performance: Incentive Rewards: Case
Study 1 United States Auto Industry Back on Top … of CEO
Pay
Book Title: Managing Human Resources
Printed By: Cedric Turner ([email protected])
© 2016 Cengage Learning, Cengage Learning
Chapter Review
Case Study 1 United States Auto Industry Back on Top … of
CEO Pay
During the financial crisis, many executives’ pay was stifled,
reduced, or even withheld.
Among the hardest hit was the U.S. auto industry. Shareholder
groups, union leaders,
political officials, and the general public all demanded change
in the way auto industry
executives were getting rich while their cars were getting poor.
For example, Ford made
some major cuts for its executives and its employees.
This is why people were shocked to find out that for 2011 the
CEO of Ford, Alan Mulally,
was to receive $56.5 million in stock awards. Even today, it is
one of the richest pay
packages ever given to a top executive in the auto industry—and
it is even after all the
clamor over sky-high executive paychecks. Is it too much?
That depends on who you ask. For most, it seems unreasonable
that a boss would make
more than 1,000 times the pay of the average worker. However,
if you ask Ford workers
who have seen Mulally steer Ford back from the edge of
bankruptcy, they probably would
not complain too much. If you asked Ford’s shareholders, it
would be hard for them to
overlook the fact that Ford shares have gone from $1.56 when
Mulally first took over to $14
a share. If you ask Ford dealers, they may be too busy selling
one of the strongest lineups
of cars around to answer.
Of course, no one really knows if Ford would have been sitting
in such a good position
regardless of Mulally. On one hand, there are plenty of factors,
such as a national economic
recovery, that led to Ford’s improvements that Mulally clearly
could not have had a finger
on. On the other hand, there are plenty of companies that would
be willing to pay $50 million
if they knew their company would rebound as Ford has under
Mulally.
Questions
1. Are CEOs and key corporate executives worth the large pay
packages they
receive? Explain.
2. Do you agree with Peter Drucker that corporate executives
should receive
compensation packages no larger than a certain percentage of
the pay of
hourly workers? Explain.
3. Will the Dodd–Frank Wall Street Reform and Consumer
Protection Act giving
shareholders the right to vote on executive pay influence the
size of these
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packages in the future? Explain.
Source: Adapted from Phil LeBeau, “Mulally and Bill Ford
Collect $100 Million Pay Package,” CNBC, (March 8,
2011).
Chapter 10: Pay-for-Performance: Incentive Rewards: Case
Study 1 United States Auto Industry Back on Top … of CEO
Pay
Book Title: Managing Human Resources
Printed By: Cedric Turner ([email protected])
© 2016 Cengage Learning, Cengage Learning
© 2020 Cengage Learning Inc. All rights reserved. No part of
this work may by reproduced or used in any form or by any
means -
graphic, electronic, or mechanical, or in any other manner -
without the written permission of the copyright holder.

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552020 Print Previewhttpsng.cengage.comstaticnbui.docx

  • 1. 5/5/2020 Print Preview https://ng.cengage.com/static/nb/ui/evo/index.html?eISBN=978 1285872643&id=30222990&nbId=116383&snapshotId=116383 &dockAppUid=101& 1/4 (1) (2) (3) (4) (5) Chapter 10: Pay-for-Performance: Incentive Rewards: 10.8 Incentives for Executives Book Title: Managing Human Resources Printed By: Cedric Turner ([email protected]) © 2016 Cengage Learning, Cengage Learning 10.8 Incentives for Executives 10.8a The Executive Pay Package Executive compensation plans consist of five basic components: base salary, short-term incentives or bonuses,
  • 2. long-term incentives or stock plans, benefits, and perks. Each of these elements may receive different emphasis in the executive’s compensation package depending on various organizational goals and executive needs. Executive Base Salaries Executive base salaries represent between 30 and 40 percent of total annual compensation. An analysis of executive salaries shows that the largest portion of executive pay is received in long-term incentive rewards and bonuses. Regardless, executives of Fortune 500 firms routinely earn an annual base salary in excess of $500,000, with executives in very large corporations earning considerably more. The levels of competitive salaries in the job market exert perhaps the greatest influence on executive base salaries. An organization’s compensation committee—normally members of the board of directors—will order a salary survey to find out what executives earn in comparable enterprises. For example, by one estimate, 96 percent of companies in the Standard & Poor’s 500 stock index use a technique called competitive benchmarking when setting executive pay or to remain competitive for executive talent. As noted in Business Week, company boards
  • 3. reason that a CEO who does not earn as much as his or her peers is likely to “take a hike.” Comparisons may be based on organization size, sales volume, or industry groupings. Thus, by analyzing the data from published studies, along with self-generated salary surveys, the compensation committee can determine the equity of the compensation package outside the organization. Executive Short-Term Incentives Annual bonuses represent the main element of executive short- term incentives. A bonus payment may take the form of cash or stock and may be paid immediately (which is javascript:// javascript:// javascript:// javascript:// javascript:// 5/5/2020 Print Preview https://ng.cengage.com/static/nb/ui/evo/index.html?eISBN=978 1285872643&id=30222990&nbId=116383&snapshotId=116383 &dockAppUid=101& 2/4 frequently the case), deferred for a short time, or deferred until retirement. Most organizations pay their short-term incentive bonuses in cash (in the form of a supplemental check), in keeping with their pay-for-performance strategy. By providing a reward soon after
  • 4. the performance and thus linking it to the effort on which it is based, they can use cash bonuses as a significant motivator. Deferred bonuses are used to provide a source of retirement benefits or to supplement a regular pension plan. Incentive bonuses for executives should be based on the contribution the individual makes to the organization. A variety of formulas have been developed for this purpose. Incentive bonuses may be based on a percentage of a company’s total profits or a percentage of profits in excess of a specific return on stockholders’ investments. In other instances, the payments may be tied to an annual profit plan whereby the amount is determined by the extent to which an agreed-upon profit level is exceeded. Payments may also be based on performance ratings or the achievement of specific objectives established with the agreement of executives and the board of directors. In a continuing effort to monitor the pulse of the marketplace, more organizations are tying operational yardsticks to the traditional financial gauges when computing executive pay. Called balanced scorecards, these yardsticks may measure things such as customer satisfaction, the ability to innovate, or product or service leadership. Notes David Cates, a compensation principal with Towers Perrin, a balanced scorecard “allows companies to focus on building future economic value, rather than be driven solely by short-term financial results.” Mobil Oil uses a balanced scorecard that better indicates exactly where the
  • 5. company is successful and where improvement is needed. Executive Long-Term Incentives Stock options are the primary long-term incentive offered to executives. The principal reason driving executive stock ownership is the desire of both the company and outside investors for senior managers to have a significant stake in the success of the business—to have their fortunes rise and fall with the value they create for shareholders. Stock options can also be extremely lavish for executives. Consider these examples. For 2006, Edward E. Whitacre, Jr., CEO of AT&T, received long-term compensation totaling $38.4 million; Patrick Hassey, CEO of Allegheny Technologies, received $35.3 million; and James J. Mulva, CEO of Conoco Phillips, received $30.4 million. Not surprisingly, the creativity in designing a stock option program seems almost limitless. Figure 10.5 highlights several common forms of long-term incentives. Figure 10.5 Types of Long-Term Incentive Plans Stock options Rights granted to executives to purchase shares of their organization’s stock at an established price for a fixed javascript:// javascript:// javascript:// javascript://
  • 6. 5/5/2020 Print Preview https://ng.cengage.com/static/nb/ui/evo/index.html?eISBN=978 1285872643&id=30222990&nbId=116383&snapshotId=116383 &dockAppUid=101& 3/4 period of time. Stock price is usually set at market value at the time the option is granted. Stock appreciation rights (SARs) Cash or stock award determined by increase in stock price during any time chosen by the executive in the option period; does not require executive financing. Stock purchase Opportunities for executives to purchase shares of their organization’s stock valued at full market or a discount price, often with the organization providing financial assistance. Phantom stock Grant of units equal in value to the fair market value or book value of a share of stock; on a specified date the executive will be paid the appreciation in the value of the units up to that time. Restricted stock Grant of stock or stock units at a reduced price with the condition that the stock not be transferred or sold (by risk of forfeiture) before a specified employment date. Performance units Grants analogous to annual bonuses except
  • 7. that the measurement period exceeds one year. The value of the grant can be expressed as a flat dollar amount or converted to a number of “units” of equivalent aggregate value. Performance shares Grants of actual stock or phantom stock units. Value is contingent on both predetermined performance objectives over a specified period of time and the stock market. © Cengage Learning Short-term incentive bonuses are criticized for causing top executives to focus on quarterly profit goals to the detriment of long-term survival and growth objectives. Therefore, corporations such as Sears, Combustion Engineering, Borden, and Enhart have adopted compensation strategies that tie executive pay to long-term performance measures. Each of these organizations recognizes that compensation strategies must also take into account the performance of the organization as a whole. Important to stockholders are such 5/5/2020 Print Preview https://ng.cengage.com/static/nb/ui/evo/index.html?eISBN=978 1285872643&id=30222990&nbId=116383&snapshotId=116383 &dockAppUid=101& 4/4
  • 8. performance results as growth in earnings per share, return on stockholders’ equity, and, ultimately, stock price appreciation. A variety of incentive plans, therefore, have been developed to tie rewards to these performance results, particularly over the long term. Additionally, stock options can serve to retain key executive personnel when exercising the options is linked to a specified vesting period, perhaps two to four years (this type of incentive is called “golden handcuffs”). Stock options are under attack. Some object to the sheer magnitude of these incentive rewards. The link between pay and performance that options are championed to provide can also be undermined when compensation committees grant additional options to executives even when company stock prices fall or performance indexes decline. Peter Clapman, chief counsel for TIAA-CREF, the world’s largest pension system, notes, “It’s sort of heads you win, tails let’s flip again.” Even worse for shareholders is the dilution problem. Every option granted to executives makes the shares of other stockholders less valuable. Executive Benefits The benefits package offered to executives may parallel one offered to other groups of employees. Various programs for health insurance, life insurance, retirement plans, and vacations are common. However, unlike other employee groups, the benefits offered to
  • 9. executives are likely to be broader in coverage and free of charge. Additionally, executives may be given financial assistance in the form of trusts for estate planning, payment of mortgage interest, and legal help. Executive Perks Perks (or perquisites (Special nonmonetary benefits given to executives; often referred to as perks) ) are nonmonetary rewards given to executives. Perks are a means of demonstrating the executive’s importance to the organization. The status that comes with perks—both inside and outside the organization—shows a pecking order and conveys authority. Corporate executives may simply consider perks a “badge of merit.” Perks can also provide tax savings to executives because some are not taxed as income. The dark side of perks is that they are viewed as wasteful spending and overly lavish. A recent study, however, shows that perks can facilitate company productivity by saving executive time (e.g., private planes and chauffeur service) or improve or maintain executive health (e.g., spas, health clubs, and company cabins). Therefore, the cost of perks should be weighed against the added efficiency and managerial effectiveness they generate. Highlights in HRM 5 shows the more common perks offered to executives. Chapter 10: Pay-for-Performance: Incentive Rewards: 10.8 Incentives for Executives
  • 10. Book Title: Managing Human Resources Printed By: Cedric Turner ([email protected]) © 2016 Cengage Learning, Cengage Learning © 2020 Cengage Learning Inc. All rights reserved. No part of this work may by reproduced or used in any form or by any means - graphic, electronic, or mechanical, or in any other manner - without the written permission of the copyright holder. javascript:// javascript:// javascript:// javascript:// javascript:// 5/5/2020 Print Preview https://ng.cengage.com/static/nb/ui/evo/index.html?eISBN=978 1285872643&id=30222990&nbId=116383&snapshotId=116383 &dockAppUid=101& 1/3 LO 5 Do professionals and executives deserve to be incentivized differently than the rest of us? Chapter 10: Pay-for-Performance: Incentive Rewards: 10.7 Incentives for Professional Employees Book Title: Managing Human Resources Printed By: Cedric Turner ([email protected]) © 2016 Cengage Learning, Cengage Learning
  • 11. 10.7 Incentives for Professional Employees When it comes to individual, team, and enterprise incentives, professional employees—engineers, scientists, and attorneys, for example—are no different than anyone else. As professionals become increasingly productive, typical organizations move them into management positions. Yet in some organizations professional employees cannot advance beyond a certain point in the salary structure unless they are willing to take an administrative assignment. When they are promoted, their professional talents are no longer utilized fully. In the process, the organization may lose a good professional employee and gain a poor administrator. To avoid this situation, some organizations have extended the salary range for professional positions to equal or nearly equal that for administrative positions. The extension of this range provides a double-track wage system, as illustrated in Chapter 7, whereby professionals who do not aspire to become administrators still have an opportunity to earn comparable salaries. For many professions, the primary incentive system is based on an “up or out” model. This means that junior professionals are hired by the organization and given a set amount of time, maybe three to six years, to make valuable enough contributions to the firm to become a partner (part owner of the company). Within this amount of time, if they have not made these contributions their employment is terminated. For many
  • 12. years, this has been a valuable incentive system for professional employees. However, the up or out model is seeing less results in terms of motivation as junior professionals are increasingly questioning whether the game is worth the prize. For example, Chad, a senior manager at Ernst & Young (a large accounting firm), said, “The closer I become to going up for partner, the more I realize I don’t want to become one. The quality of life they live is not worth the additional pay they bring in.” Shortly after his statement, this senior manager left the organization for a high-tech firm, which he says is his “dream job.” Motivation of professional employees is also influenced by their increased mobility across companies. Because professional employees are tied more to a profession than an organization, their skills can be valuable across the profession. For example, a physician’s skills depend on standardized training that can be applied to any hospital in the United States. In fact, it is no longer considered unethical, or even unusual, for professionals to move across competing firms to advance their careers. As a result, employee mobility has been steadily increasing since the 1980s. In addition to promising partnership after javascript:// javascript:// javascript://
  • 13. 5/5/2020 Print Preview https://ng.cengage.com/static/nb/ui/evo/index.html?eISBN=978 1285872643&id=30222990&nbId=116383&snapshotId=116383 &dockAppUid=101& 2/3 (1) (2) (3) (4) (5) so many years, managers of professionals are considering other incentive systems to keep their employees happy. Professional employees can receive compensation beyond base pay. For example, scientists and engineers employed by high-tech firms are included in performance-based incentive programs such as profit sharing or stock ownership. These longer-term incentives help professionals feel like they are part of the company and that their overall efforts will impact their ability to make more money. However, where many companies often mess up is by applying the same individual and team-based pay-for-performance principles used in traditional jobs (e.g., manufacturing, clerical). For example, many companies offer cash bonuses to professionals who complete
  • 14. projects on or before deadline dates. They also pay individuals for new patents, publications, or for completing certain tasks within a given time frame. Unfortunately, what often works for employees conducting more specified tasks does not work for employees whose work is ambiguous, complex, and requires creative thought. Countless studies have been done to prove that individual and group-based pay-for- performance plans can actually have a reverse effect on a professional’s performance. It turns out that individual incentives narrow a person’s focus. They concentrate the mind. That is why they work in so many circumstances. However, for professional employees, where the task is complex and the solution is not easy to figure out, it is important to motivate employees to be more creative. Pay-for-performance, unless it is a longer-term incentive, can be problematic in this case. So how should you incentivize your professional workers? Pay is still important, but it should be based more on overall performance over time, and it should not limit them to a set of certain tasks. In other words, make sure your incentives are based around the impact of someone’s work and not just that a certain task was completed. Such rewards should provide autonomy to the worker, clear goals or objectives,
  • 15. worker involvement in the goals set, the ability to develop new skills, and purpose (e.g., helping to build a better organization, curing cancer, alleviating poverty). Today’s HR managers need to be creative in finding ways to motivate and retain their professional employees. javascript:// javascript:// 5/5/2020 Print Preview https://ng.cengage.com/static/nb/ui/evo/index.html?eISBN=978 1285872643&id=30222990&nbId=116383&snapshotId=116383 &dockAppUid=101& 3/3 ©LUCARELLI TEMISTOCLE/ Shutterstock.Com Chapter 10: Pay-for-Performance: Incentive Rewards: 10.7 Incentives for Professional Employees Book Title: Managing Human Resources Printed By: Cedric Turner ([email protected]) © 2016 Cengage Learning, Cengage Learning © 2020 Cengage Learning Inc. All rights reserved. No part of this work may by reproduced or used in any form or by any means - graphic, electronic, or mechanical, or in any other manner - without the written permission of the copyright holder.
  • 16. http://shutterstock.com/ 5/5/2020 Print Preview https://ng.cengage.com/static/nb/ui/evo/index.html?eISBN=978 1285872643&id=30222990&nbId=116383&snapshotId=116383 &dockAppUid=101& 1/2 Chapter 10: Pay-for-Performance: Incentive Rewards: Case Study 1 United States Auto Industry Back on Top … of CEO Pay Book Title: Managing Human Resources Printed By: Cedric Turner ([email protected]) © 2016 Cengage Learning, Cengage Learning Chapter Review Case Study 1 United States Auto Industry Back on Top … of CEO Pay During the financial crisis, many executives’ pay was stifled, reduced, or even withheld. Among the hardest hit was the U.S. auto industry. Shareholder groups, union leaders, political officials, and the general public all demanded change in the way auto industry executives were getting rich while their cars were getting poor. For example, Ford made some major cuts for its executives and its employees. This is why people were shocked to find out that for 2011 the CEO of Ford, Alan Mulally, was to receive $56.5 million in stock awards. Even today, it is one of the richest pay
  • 17. packages ever given to a top executive in the auto industry—and it is even after all the clamor over sky-high executive paychecks. Is it too much? That depends on who you ask. For most, it seems unreasonable that a boss would make more than 1,000 times the pay of the average worker. However, if you ask Ford workers who have seen Mulally steer Ford back from the edge of bankruptcy, they probably would not complain too much. If you asked Ford’s shareholders, it would be hard for them to overlook the fact that Ford shares have gone from $1.56 when Mulally first took over to $14 a share. If you ask Ford dealers, they may be too busy selling one of the strongest lineups of cars around to answer. Of course, no one really knows if Ford would have been sitting in such a good position regardless of Mulally. On one hand, there are plenty of factors, such as a national economic recovery, that led to Ford’s improvements that Mulally clearly could not have had a finger on. On the other hand, there are plenty of companies that would be willing to pay $50 million if they knew their company would rebound as Ford has under Mulally. Questions 1. Are CEOs and key corporate executives worth the large pay packages they receive? Explain. 2. Do you agree with Peter Drucker that corporate executives
  • 18. should receive compensation packages no larger than a certain percentage of the pay of hourly workers? Explain. 3. Will the Dodd–Frank Wall Street Reform and Consumer Protection Act giving shareholders the right to vote on executive pay influence the size of these 5/5/2020 Print Preview https://ng.cengage.com/static/nb/ui/evo/index.html?eISBN=978 1285872643&id=30222990&nbId=116383&snapshotId=116383 &dockAppUid=101& 2/2 packages in the future? Explain. Source: Adapted from Phil LeBeau, “Mulally and Bill Ford Collect $100 Million Pay Package,” CNBC, (March 8, 2011). Chapter 10: Pay-for-Performance: Incentive Rewards: Case Study 1 United States Auto Industry Back on Top … of CEO Pay Book Title: Managing Human Resources Printed By: Cedric Turner ([email protected]) © 2016 Cengage Learning, Cengage Learning © 2020 Cengage Learning Inc. All rights reserved. No part of this work may by reproduced or used in any form or by any means - graphic, electronic, or mechanical, or in any other manner -
  • 19. without the written permission of the copyright holder.