This document summarizes a study on the career paths of general administrative and support service employees in selected higher educational institutions in Metro Manila, Philippines. The study uses Holland's Typology of Personality and Hogan and Champagne's Personal Style Inventory to assess employees' personalities and determine predictors of career paths. Surveys were conducted with 280 employees across several universities to collect demographic data, personality profiles, and factors influencing career choices. The results were analyzed using correlation and regression to identify relationships between personality types and career paths. The goal was to understand employees' motivations and determine appropriate career development interventions.
This study aims to develop our understanding of how generational differences in work related values interact with those attributed to a national culture by investigating workers’ perception of organizational attractiveness in India, China and Thailand. The results show significant differences both between different generations within cultures as well as between the same generations across cultures. By developing an impression of cultural and generational value sets from the ground up we hope to have captured the current state of the acculturation processes in those countries, which may be useful for similar studies as well as to help HR managers in making specific recommendations regarding their recruitment and talent development initiatives in that part of the world.
Key words: cross-cultural; cross-generational; gold collar workers; organizational attractiveness; motivation; talent recruitment.
This chapter introduces integrated human resource management (HRM). It discusses the historical scientific and human relations approaches to management and how they influence modern HRM. The chapter emphasizes that HR initiatives need to be tailored to each organization's specific situation and needs. It also notes that students should understand the differing HR requirements of organizations in various sectors and be able to design customized HR solutions. The chapter concludes by explaining that a key theme of the book is the importance of adopting an integrated and customized approach to HR management.
Akkermans et al. (2013) Competencies for the Contemporary CareerJos Akkermans
A new and promising area of research has recently emerged in the field of career
development: career competencies. The present article provides a framework of
career competencies that integrates several perspectives from the literature. The
framework distinguishes between reflective, communicative, and behavioral career
competencies. Six career competencies are discerned: reflection on motivation,
reflection on qualities, networking, self-profiling, work exploration, and career control.
Based on this framework, we developed the Career Competencies Questionnaire
(CCQ) and preliminarily validated it in two samples of young employees
between 16 and 30 years of age. The results provided initial support for the
content, factorial, discriminant, and incremental validity of the CCQ. We hope to
stimulate further discussion, research, and development of interventions in the area
of career development. Implications for theory and practice are also discussed.
Gary Becker was a leading theorist on human capital. He defined human capital broadly to include investments in education, training, health, and other factors that increase productivity. Becker argued that investments in human capital are a form of capital expenditure that can generate monetary returns through increased productivity and earnings. Measuring returns to human capital is important for assessing its value and impact on firms and economic growth. Becker's work demonstrated that investments in education and training had high returns across many countries and were important drivers of economic development.
This document is a student's take-home exam on entrepreneurial leadership. It summarizes 4 articles on the topic and analyzes them to construct an entrepreneurial leadership model. The summaries find commonalities between the articles, such as the importance of creativity, education level, and calculated risk-taking. The student's model identifies 3 domains that contribute to entrepreneurial leadership: psychological profile, external factors gained from education/culture, and complementary skills that allow the leader to perform entrepreneurially.
Enhancement of critical thinking skills of vocational and adult education stu...Alexander Decker
This document discusses strategies for enhancing critical thinking skills among vocational and adult education students in Nigeria. It finds that skills like analyzing, evaluating, and challenging assumptions are important. Some identified strategies include debate, group discussion, solving problems/puzzles, and capacity building programs for lecturers. The goal is to develop students' critical thinking to promote entrepreneurship and employability.
USASBE 2015 presentation_Examining the gendered natur of the "entrepreneurial...Mandy Wheadon
Shows how research & discussion of things like “entrepreneurial personality characteristics” can negatively affect female students’ intent and motivation to act as entrepreneurs. Also gives examples of entrepreneurial language that is exclusive or otherwise problematic.
This document discusses how research and language focusing on intrinsic "entrepreneurial personality traits" can negatively impact women's motivation and intent to pursue entrepreneurship. It provides examples of trait-focused research that presents entrepreneurial characteristics as innate and masculine. This implies entrepreneurial ability is determined by biology rather than being learnable skills. As a result, women may see entrepreneurship as incompatible with their identities and be less likely to consider it as a career. The document argues for a skills-based framework that presents entrepreneurship as accessible to anyone willing to develop the necessary capacities through training.
This study aims to develop our understanding of how generational differences in work related values interact with those attributed to a national culture by investigating workers’ perception of organizational attractiveness in India, China and Thailand. The results show significant differences both between different generations within cultures as well as between the same generations across cultures. By developing an impression of cultural and generational value sets from the ground up we hope to have captured the current state of the acculturation processes in those countries, which may be useful for similar studies as well as to help HR managers in making specific recommendations regarding their recruitment and talent development initiatives in that part of the world.
Key words: cross-cultural; cross-generational; gold collar workers; organizational attractiveness; motivation; talent recruitment.
This chapter introduces integrated human resource management (HRM). It discusses the historical scientific and human relations approaches to management and how they influence modern HRM. The chapter emphasizes that HR initiatives need to be tailored to each organization's specific situation and needs. It also notes that students should understand the differing HR requirements of organizations in various sectors and be able to design customized HR solutions. The chapter concludes by explaining that a key theme of the book is the importance of adopting an integrated and customized approach to HR management.
Akkermans et al. (2013) Competencies for the Contemporary CareerJos Akkermans
A new and promising area of research has recently emerged in the field of career
development: career competencies. The present article provides a framework of
career competencies that integrates several perspectives from the literature. The
framework distinguishes between reflective, communicative, and behavioral career
competencies. Six career competencies are discerned: reflection on motivation,
reflection on qualities, networking, self-profiling, work exploration, and career control.
Based on this framework, we developed the Career Competencies Questionnaire
(CCQ) and preliminarily validated it in two samples of young employees
between 16 and 30 years of age. The results provided initial support for the
content, factorial, discriminant, and incremental validity of the CCQ. We hope to
stimulate further discussion, research, and development of interventions in the area
of career development. Implications for theory and practice are also discussed.
Gary Becker was a leading theorist on human capital. He defined human capital broadly to include investments in education, training, health, and other factors that increase productivity. Becker argued that investments in human capital are a form of capital expenditure that can generate monetary returns through increased productivity and earnings. Measuring returns to human capital is important for assessing its value and impact on firms and economic growth. Becker's work demonstrated that investments in education and training had high returns across many countries and were important drivers of economic development.
This document is a student's take-home exam on entrepreneurial leadership. It summarizes 4 articles on the topic and analyzes them to construct an entrepreneurial leadership model. The summaries find commonalities between the articles, such as the importance of creativity, education level, and calculated risk-taking. The student's model identifies 3 domains that contribute to entrepreneurial leadership: psychological profile, external factors gained from education/culture, and complementary skills that allow the leader to perform entrepreneurially.
Enhancement of critical thinking skills of vocational and adult education stu...Alexander Decker
This document discusses strategies for enhancing critical thinking skills among vocational and adult education students in Nigeria. It finds that skills like analyzing, evaluating, and challenging assumptions are important. Some identified strategies include debate, group discussion, solving problems/puzzles, and capacity building programs for lecturers. The goal is to develop students' critical thinking to promote entrepreneurship and employability.
USASBE 2015 presentation_Examining the gendered natur of the "entrepreneurial...Mandy Wheadon
Shows how research & discussion of things like “entrepreneurial personality characteristics” can negatively affect female students’ intent and motivation to act as entrepreneurs. Also gives examples of entrepreneurial language that is exclusive or otherwise problematic.
This document discusses how research and language focusing on intrinsic "entrepreneurial personality traits" can negatively impact women's motivation and intent to pursue entrepreneurship. It provides examples of trait-focused research that presents entrepreneurial characteristics as innate and masculine. This implies entrepreneurial ability is determined by biology rather than being learnable skills. As a result, women may see entrepreneurship as incompatible with their identities and be less likely to consider it as a career. The document argues for a skills-based framework that presents entrepreneurship as accessible to anyone willing to develop the necessary capacities through training.
This document summarizes a journal article about the challenges of managing expatriates in multinational organizations. It discusses how expatriation has evolved from filling skills gaps to gaining strategic global expertise. While selection, training, performance management, and repatriation are important for expatriate success, challenges remain in integrating outsiders into new cultures and balancing global consistency with local diversity. Specifically, cultural adjustment, family issues, lack of training, isolation, differing labor laws, and imposing a strong corporate culture can all lead to problems. The article examines practices that may help, such as cross-cultural training, clarifying goals, mentoring, and creating a psychologically safe environment for diverse workforces.
This document summarizes a journal article about the challenges of managing expatriates in multinational organizations. It discusses how expatriation has evolved from filling skills gaps to gaining strategic global expertise. While selection, training, performance management, and repatriation are important for expatriate success, challenges remain in integrating outsiders into new cultures and balancing global consistency with local diversity. Specifically, cultural adjustment, family issues, isolation, differing labor laws, lack of training, and imposing a strong corporate culture can all lead to problems. The article examines these challenges and calls for improved expatriate management practices.
This document outlines the syllabus for an Advanced Human Resource Management course. The syllabus covers key topics in HRM including introduction to HRM, human resource planning, emerging trends in HRM, job analysis and recruitment/selection, training and development, compensation, and performance appraisal. The course aims to provide an in-depth understanding of advanced concepts and processes in HRM. Suggested readings are also included to supplement the course material.
Human resource management (HRM) involves attracting, selecting, training, assessing, and rewarding employees while overseeing organizational culture and compliance. HR evolved from managing transactional tasks like payroll to focusing on strategic initiatives like mergers and acquisitions, talent management, and diversity. As businesses grew, they began treating employees as assets rather than costs. Globalization and technology further advanced HR's strategic role in organizations.
A Learning and Improvement Model in Entrepreneurial LeadershipIOSR Journals
Currently entrepreneurial leadership has expended and increased momentum as developingmodel of both in research and practice. Though, there is not sufficient knowledgeon the theoretical and intangible basis of this emerging area of analysisandlot of questions are raised up on how to grow entrepreneur leadershipabilities, capabilitiesprecisely in university students. The basicmotive of thistheoretical paper is to slight the gap through offering the theoretical andconceptual basics of entrepreneur leadership. This paper has also examinedvariousfeatures of entrepreneurial education in the perspective of universitygiven entrepreneur-ship programs and then projected a model for entrepreneurial-leadership enlargement. The projected model describes entrepreneurial leadershipenlargementbase on a dynamic progression of “experimental, social interactive,observational and reflective learning” which make available a base for entrepreneur leadership exercise, enlightenment and research.
This document provides a summary of the changing dimensions of human resource management over time. It begins with definitions of HR and discusses its origins in ancient civilizations. It then outlines the role of guilds in the Middle Ages and the emergence of modern HR with the Industrial Revolution. New approaches to HR emerged like scientific management and the Hawthorne studies. HR increasingly became a strategic function linked to business operations. International HR also developed to address globalization. The document traces the evolution of the HR field from early civilizations to modern strategic approaches.
This study explains factors that influence enterprise creation among graduates within a public university in Malaysia.
The analysis of the data reflects the vision and mission of that university to promote entrepreneurial skills among its
student. This study recognises four factors that influence students starting a business after graduation. These factors
are; 1) individual's intention and characteristics, 2) family background, 3) culture and 4) financial resources.
Individual's intention and characteristics expedite enterprise creation, while family background presents students'
ability to participate in businesses. Culture draws upon cumulative knowledge, experience, belief and values that can
cultivate a person's thought and mindset, meanwhile, financial resources draw upon financial assistance made
available to students for starting-up enterprises. These factors were tested using regression coefficient, reliability and
descriptive methods. This is to ensure data received are legit and valid to use for this study.
This document contains a practice quiz for a business quiz with an HR perspective. It includes 25 multiple choice questions about topics like companies, HR concepts, theories, and models. The questions are followed by the answers.
This document provides teaching notes for a case study on employee empowerment at an Indian organization. The case highlights unique HR strategies adopted to manage employees in a way that led to high commitment, efficiency, and business success meeting global standards. Key strategies included developing ownership culture and high-performance work systems through empowering employees. The goals of discussing the case are to understand the importance of people management and how HR can be innovatively developed through empowerment approaches.
This document discusses global talent management and the shortage of global leaders. It notes that demand for managers with international experience is growing due to factors like globalization and emerging markets. However, the supply of global talent is limited. The document reviews strategies that organizations use to address this talent shortage, such as developing high-potential employees earlier, recruiting graduates, hiring externally, and developing local talent. It emphasizes that getting employees international experience sooner can provide strategic value and competitive advantage.
This document discusses a study that examines human resource management (HRM) practices in subsidiaries of US, Japanese, and German multinational corporations (MNCs). The study aims to disentangle the effects of country of origin, localization, and dominance on HRM practices. It reviews debates on convergence vs divergence of management practices and standardization vs localization within MNCs. The study finds that for Japanese and German subsidiaries, HRM practices converge to dominant US practices rather than reflecting country of origin or localization effects, suggesting convergence in this function despite its local nature.
This document provides an overview of human resource management (HRM) and the evolution of personnel management. It discusses how personnel management evolved from a traditional approach focused on administration and welfare to a more modern HRM approach centered around acquiring, developing, motivating and maintaining human resources as valuable assets. The key concepts of HRM include recruitment, selection, training, performance appraisal and compensation of employees. HRM has grown from viewing employees as commodities to recognizing them as human resources that can help achieve organizational goals when their needs are satisfied. The principles of HRM guide decision making and include merit, fairness, diversity and transparency.
Human resource management (HRM) involves acquiring, developing, utilizing, and maintaining the workforce in a systematic manner. It is a process consisting of four main functions: acquisition, development, motivation/utilization, and maintenance. Acquisition involves obtaining the right number and type of employees through activities like planning, recruitment, and selection. Development enhances employees' abilities through training and management development. Utilization prepares employees to maximize their contribution through job design, motivation, and performance management. Maintenance ensures employee retention through compensation, discipline, relations, and health/safety. The goal of HRM is to achieve high productivity, quality work life, and organizational goals through an effective HRM system.
Leaders’ vulnerable involvement: Essential for trust, learning, effectiveness...Reuven Shapira
A unique semi-native anthropology of outsider managed automatic processing inter-kibbutz plants and parent IKCs suggests that such involvement is essential for creating virtuous trust and learning cycles, for efficiency, effectiveness and innovation. Kibbutz ex-managers were nominated inter-kibbutz plants’ executives with minimal pertinent expertises; they mostly avoided vulnerability by detachment or coercive involvement. This engendered vicious distrust and ignorance cycles that caused mistakes and failures. Expert kibbutz members came to the rescue and by vulnerable involvement initiated virtuous trust and learning cycles, but they were suppressed as successes made them powerful and threatened bosses’ power. They left, their imported successors remained detached and ignorant, failed and this seesaw repeated itself.
Business Quiz focusing on HR
A quiz elimination round created and conducted by me during the Annual Fest of K J Somaiya Institute of Management Studies and Research, MELANGE
This document discusses leadership and how it differs from management. It provides definitions of leadership, noting there is no single agreed upon definition. Leadership is about influencing people through personal attributes and behaviors. The document contrasts leadership with traditional management approaches and discusses three levels of leadership - front-line, operational, and strategic. It also examines qualities needed for leadership, such as intelligence, competence, personality traits, and emotional intelligence.
This document discusses the search for a theory of entrepreneurship. It notes that economists currently lack an economic theory that fully explains the role of entrepreneurship in economic development. Prior studies have focused on identifying traits or personality patterns of successful entrepreneurs, but these have produced inconsistent results. The authors argue for developing a theoretical model that includes both an economic model showing how entrepreneurship contributes to the economic process, and an identification of critical entrepreneurial behaviors that lead to success in different economic environments. The document reviews literature on definitions of entrepreneurship and studies of entrepreneurial traits and personalities. It also discusses limitations of traditional economic theories in accounting for the role of entrepreneurship.
This document summarizes a study that examined the impact of workforce diversity on employee performance in Egyptian pharmaceutical organizations. The study surveyed 300 middle-level managers across five major pharmaceutical companies in Egypt. The results showed that gender and education background were significant factors in explaining differences in employee performance, while age diversity was not a significant factor. The document provides context on how workforce diversity can impact employee performance both positively and negatively, and outlines the study's methodology involving questionnaires distributed to managers across various pharmaceutical companies in Egypt.
This document discusses a study exploring factors that motivate women in Saudi Arabia toward entrepreneurial roles. It begins with an introduction providing background on women's entrepreneurship globally and in Saudi Arabia. The study uses semi-structured interviews with 12 female Saudi entrepreneurs to identify empowering factors. Analysis found that 1) access to education contributed to success, 2) strong family/cultural support encouraged entrepreneurship, and 3) mechanisms for overcoming financial challenges included personal wealth, government loans, and business associations. The results aim to help empower more Saudi women as entrepreneurs and further develop the economy.
An Organizational Concept Of Human Resource Developdment How Human Resource...Steven Wallach
This document discusses different perspectives on how human resource management (HRM) scholars view human resource development (HRD). It begins by outlining narrow and broader organizational concepts of HRD from the HRM perspective. Narrow concepts focus on training and skill building, while broader concepts incorporate additional activities like empowerment, awareness raising, and organizational development. The document then examines the purposes, benefits, and importance of HRD, noting it aims to develop individual and organizational competencies to achieve business strategies and economic development through increased productivity.
4Milestone Three Global HR, Diversity, Risk Management,.docxrobert345678
4
Milestone Three: Global HR, Diversity, Risk Management, and Social Responsibility
Deyanira Diaz
Southern New Hampshire University
OL 600
Professor Blakeley
12/25/2022
Milestone Three
Diversity and Inclusion
Generation differences are evident in the workplace today. A generation refers to a group of people in a specific age bracket with the same ideas, attitudes, values, etc. There are five generations in a workplace: Traditionalists (born 1925 to 1942), Baby Boomers (1946 to 1964), Gen X (born 1965-1980), Millennials (born 1981 to 1996), and Gen Z (born 1997 to 2013). Having different age groups within the workplace is a form of diversity.
Traditionalists are the oldest employees in the workplace. They were shaped by World War Two and the Great Depression. This generation comprised patriotic, conservative, and disciplined employees. Baby Boomers were born after WWII. They experienced significant economic growth and space exploration. On the other hand, Gen Xers experienced increased divorce rates, single-parent households, and women's employment (Cooney, 2021). Most of the members found themselves home alone while their parents worked. Millennials – the largest generation in the workplace – grew up during the economic growth in the 1990s. They are technologically savvy, entrepreneurial, flexible, risk-takers, and conscious. And lastly, members of Gen Z are the newest segment of the workforce. They grew up with the internet, technology, and social media.
A company can take various strategies to manage a diverse workforce. One strategy is building collaborative relationships. Collaboration allows employees to come together to achieve a common organizational goal. The other strategy is promoting cross-generational mentoring (Knight, 2014). The strategy entails pairing employees from different generations for mutual growth and learning. That can help employees understand and familiarize themselves with the characteristics and qualities of each generation, thus bringing different generations closer and establishing a more productive and positive work environment. For instance, the younger generation can teach the older ones the importance of social media and the internet in business. Meanwhile, the older generation can share institutional knowledge with the younger workers.
Risk Management
Organizations can use different HR policies and activities to mitigate risk. First, the HR department must be familiar with employment and labor laws that the organization must follow. These include Title VII of the Civil Rights Act; the Age Discrimination in Employment Act; the Americans with Disabilities Act; the Equal Pay Act; etc. Noncompliance may lead to lawsuits and severe penalties. Additionally, the HR department should create HR policies to ensure compliance to employment laws. These are formal rules and procedures that guide employer-employee relationships in the workplace. Furthermore, the HR department should create a good recruitment p.
The document discusses building high performance organizations through developing high performing individuals. It argues that organizations need to move beyond narrow job descriptions and focus on developing four key competencies in employees: business and goal orientation, planning and procedures, self-organization and creativity, and focus on people and motivation. High performing individuals have developed all four competencies and can adapt their behavior to different situations. Organizations should combine work with learning to help employees develop new, more collaborative behaviors and excel in an environment of constant change and disruption.
This document summarizes a journal article about the challenges of managing expatriates in multinational organizations. It discusses how expatriation has evolved from filling skills gaps to gaining strategic global expertise. While selection, training, performance management, and repatriation are important for expatriate success, challenges remain in integrating outsiders into new cultures and balancing global consistency with local diversity. Specifically, cultural adjustment, family issues, lack of training, isolation, differing labor laws, and imposing a strong corporate culture can all lead to problems. The article examines practices that may help, such as cross-cultural training, clarifying goals, mentoring, and creating a psychologically safe environment for diverse workforces.
This document summarizes a journal article about the challenges of managing expatriates in multinational organizations. It discusses how expatriation has evolved from filling skills gaps to gaining strategic global expertise. While selection, training, performance management, and repatriation are important for expatriate success, challenges remain in integrating outsiders into new cultures and balancing global consistency with local diversity. Specifically, cultural adjustment, family issues, isolation, differing labor laws, lack of training, and imposing a strong corporate culture can all lead to problems. The article examines these challenges and calls for improved expatriate management practices.
This document outlines the syllabus for an Advanced Human Resource Management course. The syllabus covers key topics in HRM including introduction to HRM, human resource planning, emerging trends in HRM, job analysis and recruitment/selection, training and development, compensation, and performance appraisal. The course aims to provide an in-depth understanding of advanced concepts and processes in HRM. Suggested readings are also included to supplement the course material.
Human resource management (HRM) involves attracting, selecting, training, assessing, and rewarding employees while overseeing organizational culture and compliance. HR evolved from managing transactional tasks like payroll to focusing on strategic initiatives like mergers and acquisitions, talent management, and diversity. As businesses grew, they began treating employees as assets rather than costs. Globalization and technology further advanced HR's strategic role in organizations.
A Learning and Improvement Model in Entrepreneurial LeadershipIOSR Journals
Currently entrepreneurial leadership has expended and increased momentum as developingmodel of both in research and practice. Though, there is not sufficient knowledgeon the theoretical and intangible basis of this emerging area of analysisandlot of questions are raised up on how to grow entrepreneur leadershipabilities, capabilitiesprecisely in university students. The basicmotive of thistheoretical paper is to slight the gap through offering the theoretical andconceptual basics of entrepreneur leadership. This paper has also examinedvariousfeatures of entrepreneurial education in the perspective of universitygiven entrepreneur-ship programs and then projected a model for entrepreneurial-leadership enlargement. The projected model describes entrepreneurial leadershipenlargementbase on a dynamic progression of “experimental, social interactive,observational and reflective learning” which make available a base for entrepreneur leadership exercise, enlightenment and research.
This document provides a summary of the changing dimensions of human resource management over time. It begins with definitions of HR and discusses its origins in ancient civilizations. It then outlines the role of guilds in the Middle Ages and the emergence of modern HR with the Industrial Revolution. New approaches to HR emerged like scientific management and the Hawthorne studies. HR increasingly became a strategic function linked to business operations. International HR also developed to address globalization. The document traces the evolution of the HR field from early civilizations to modern strategic approaches.
This study explains factors that influence enterprise creation among graduates within a public university in Malaysia.
The analysis of the data reflects the vision and mission of that university to promote entrepreneurial skills among its
student. This study recognises four factors that influence students starting a business after graduation. These factors
are; 1) individual's intention and characteristics, 2) family background, 3) culture and 4) financial resources.
Individual's intention and characteristics expedite enterprise creation, while family background presents students'
ability to participate in businesses. Culture draws upon cumulative knowledge, experience, belief and values that can
cultivate a person's thought and mindset, meanwhile, financial resources draw upon financial assistance made
available to students for starting-up enterprises. These factors were tested using regression coefficient, reliability and
descriptive methods. This is to ensure data received are legit and valid to use for this study.
This document contains a practice quiz for a business quiz with an HR perspective. It includes 25 multiple choice questions about topics like companies, HR concepts, theories, and models. The questions are followed by the answers.
This document provides teaching notes for a case study on employee empowerment at an Indian organization. The case highlights unique HR strategies adopted to manage employees in a way that led to high commitment, efficiency, and business success meeting global standards. Key strategies included developing ownership culture and high-performance work systems through empowering employees. The goals of discussing the case are to understand the importance of people management and how HR can be innovatively developed through empowerment approaches.
This document discusses global talent management and the shortage of global leaders. It notes that demand for managers with international experience is growing due to factors like globalization and emerging markets. However, the supply of global talent is limited. The document reviews strategies that organizations use to address this talent shortage, such as developing high-potential employees earlier, recruiting graduates, hiring externally, and developing local talent. It emphasizes that getting employees international experience sooner can provide strategic value and competitive advantage.
This document discusses a study that examines human resource management (HRM) practices in subsidiaries of US, Japanese, and German multinational corporations (MNCs). The study aims to disentangle the effects of country of origin, localization, and dominance on HRM practices. It reviews debates on convergence vs divergence of management practices and standardization vs localization within MNCs. The study finds that for Japanese and German subsidiaries, HRM practices converge to dominant US practices rather than reflecting country of origin or localization effects, suggesting convergence in this function despite its local nature.
This document provides an overview of human resource management (HRM) and the evolution of personnel management. It discusses how personnel management evolved from a traditional approach focused on administration and welfare to a more modern HRM approach centered around acquiring, developing, motivating and maintaining human resources as valuable assets. The key concepts of HRM include recruitment, selection, training, performance appraisal and compensation of employees. HRM has grown from viewing employees as commodities to recognizing them as human resources that can help achieve organizational goals when their needs are satisfied. The principles of HRM guide decision making and include merit, fairness, diversity and transparency.
Human resource management (HRM) involves acquiring, developing, utilizing, and maintaining the workforce in a systematic manner. It is a process consisting of four main functions: acquisition, development, motivation/utilization, and maintenance. Acquisition involves obtaining the right number and type of employees through activities like planning, recruitment, and selection. Development enhances employees' abilities through training and management development. Utilization prepares employees to maximize their contribution through job design, motivation, and performance management. Maintenance ensures employee retention through compensation, discipline, relations, and health/safety. The goal of HRM is to achieve high productivity, quality work life, and organizational goals through an effective HRM system.
Leaders’ vulnerable involvement: Essential for trust, learning, effectiveness...Reuven Shapira
A unique semi-native anthropology of outsider managed automatic processing inter-kibbutz plants and parent IKCs suggests that such involvement is essential for creating virtuous trust and learning cycles, for efficiency, effectiveness and innovation. Kibbutz ex-managers were nominated inter-kibbutz plants’ executives with minimal pertinent expertises; they mostly avoided vulnerability by detachment or coercive involvement. This engendered vicious distrust and ignorance cycles that caused mistakes and failures. Expert kibbutz members came to the rescue and by vulnerable involvement initiated virtuous trust and learning cycles, but they were suppressed as successes made them powerful and threatened bosses’ power. They left, their imported successors remained detached and ignorant, failed and this seesaw repeated itself.
Business Quiz focusing on HR
A quiz elimination round created and conducted by me during the Annual Fest of K J Somaiya Institute of Management Studies and Research, MELANGE
This document discusses leadership and how it differs from management. It provides definitions of leadership, noting there is no single agreed upon definition. Leadership is about influencing people through personal attributes and behaviors. The document contrasts leadership with traditional management approaches and discusses three levels of leadership - front-line, operational, and strategic. It also examines qualities needed for leadership, such as intelligence, competence, personality traits, and emotional intelligence.
This document discusses the search for a theory of entrepreneurship. It notes that economists currently lack an economic theory that fully explains the role of entrepreneurship in economic development. Prior studies have focused on identifying traits or personality patterns of successful entrepreneurs, but these have produced inconsistent results. The authors argue for developing a theoretical model that includes both an economic model showing how entrepreneurship contributes to the economic process, and an identification of critical entrepreneurial behaviors that lead to success in different economic environments. The document reviews literature on definitions of entrepreneurship and studies of entrepreneurial traits and personalities. It also discusses limitations of traditional economic theories in accounting for the role of entrepreneurship.
This document summarizes a study that examined the impact of workforce diversity on employee performance in Egyptian pharmaceutical organizations. The study surveyed 300 middle-level managers across five major pharmaceutical companies in Egypt. The results showed that gender and education background were significant factors in explaining differences in employee performance, while age diversity was not a significant factor. The document provides context on how workforce diversity can impact employee performance both positively and negatively, and outlines the study's methodology involving questionnaires distributed to managers across various pharmaceutical companies in Egypt.
This document discusses a study exploring factors that motivate women in Saudi Arabia toward entrepreneurial roles. It begins with an introduction providing background on women's entrepreneurship globally and in Saudi Arabia. The study uses semi-structured interviews with 12 female Saudi entrepreneurs to identify empowering factors. Analysis found that 1) access to education contributed to success, 2) strong family/cultural support encouraged entrepreneurship, and 3) mechanisms for overcoming financial challenges included personal wealth, government loans, and business associations. The results aim to help empower more Saudi women as entrepreneurs and further develop the economy.
An Organizational Concept Of Human Resource Developdment How Human Resource...Steven Wallach
This document discusses different perspectives on how human resource management (HRM) scholars view human resource development (HRD). It begins by outlining narrow and broader organizational concepts of HRD from the HRM perspective. Narrow concepts focus on training and skill building, while broader concepts incorporate additional activities like empowerment, awareness raising, and organizational development. The document then examines the purposes, benefits, and importance of HRD, noting it aims to develop individual and organizational competencies to achieve business strategies and economic development through increased productivity.
4Milestone Three Global HR, Diversity, Risk Management,.docxrobert345678
4
Milestone Three: Global HR, Diversity, Risk Management, and Social Responsibility
Deyanira Diaz
Southern New Hampshire University
OL 600
Professor Blakeley
12/25/2022
Milestone Three
Diversity and Inclusion
Generation differences are evident in the workplace today. A generation refers to a group of people in a specific age bracket with the same ideas, attitudes, values, etc. There are five generations in a workplace: Traditionalists (born 1925 to 1942), Baby Boomers (1946 to 1964), Gen X (born 1965-1980), Millennials (born 1981 to 1996), and Gen Z (born 1997 to 2013). Having different age groups within the workplace is a form of diversity.
Traditionalists are the oldest employees in the workplace. They were shaped by World War Two and the Great Depression. This generation comprised patriotic, conservative, and disciplined employees. Baby Boomers were born after WWII. They experienced significant economic growth and space exploration. On the other hand, Gen Xers experienced increased divorce rates, single-parent households, and women's employment (Cooney, 2021). Most of the members found themselves home alone while their parents worked. Millennials – the largest generation in the workplace – grew up during the economic growth in the 1990s. They are technologically savvy, entrepreneurial, flexible, risk-takers, and conscious. And lastly, members of Gen Z are the newest segment of the workforce. They grew up with the internet, technology, and social media.
A company can take various strategies to manage a diverse workforce. One strategy is building collaborative relationships. Collaboration allows employees to come together to achieve a common organizational goal. The other strategy is promoting cross-generational mentoring (Knight, 2014). The strategy entails pairing employees from different generations for mutual growth and learning. That can help employees understand and familiarize themselves with the characteristics and qualities of each generation, thus bringing different generations closer and establishing a more productive and positive work environment. For instance, the younger generation can teach the older ones the importance of social media and the internet in business. Meanwhile, the older generation can share institutional knowledge with the younger workers.
Risk Management
Organizations can use different HR policies and activities to mitigate risk. First, the HR department must be familiar with employment and labor laws that the organization must follow. These include Title VII of the Civil Rights Act; the Age Discrimination in Employment Act; the Americans with Disabilities Act; the Equal Pay Act; etc. Noncompliance may lead to lawsuits and severe penalties. Additionally, the HR department should create HR policies to ensure compliance to employment laws. These are formal rules and procedures that guide employer-employee relationships in the workplace. Furthermore, the HR department should create a good recruitment p.
The document discusses building high performance organizations through developing high performing individuals. It argues that organizations need to move beyond narrow job descriptions and focus on developing four key competencies in employees: business and goal orientation, planning and procedures, self-organization and creativity, and focus on people and motivation. High performing individuals have developed all four competencies and can adapt their behavior to different situations. Organizations should combine work with learning to help employees develop new, more collaborative behaviors and excel in an environment of constant change and disruption.
Summary of my book The High Performance Organisation (2017 edition)Jan-Dirk den Breejen ∴
The document discusses building high performance organizations through developing high performing individuals. It argues that organizations need to move beyond narrow job descriptions and focus on developing four key competencies in employees: business/goal orientation, planning/procedures, self-organization/creativity, and valuing people/motivation. High performing individuals have developed all four competencies and can adapt their behavior to different situations. The document recommends using tools like the HPO-Scan survey to assess organizational culture and identify areas for growth, and facilitating learning workshops to help employees and organizations reach their full potential.
The document summarizes several major career development theories:
- Trait-Factor Theory proposes that individuals and occupations can be objectively profiled based on traits/factors and career satisfaction results from a good match between personal traits and job factors.
- Holland's Career Typology Theory expanded on traits, proposing that personalities and occupations fall into six categories and satisfaction comes from a good personality-job type match.
- Super's Life-Span/Life-Space Theory views career development as lifelong and influenced by changing life roles through different life stages.
- Krumboltz's Social Learning Theory proposes career choices are influenced by learning experiences, especially modeling, and practitioners can help clients address problematic career beliefs developed through
This document discusses definitions of global human resource management, cultural values, multinational corporations versus global corporations, expatriate management, global talent management, and labor relations. It also provides an example of FedEx's human resource best practices, which include its people-service-profit philosophy, recruitment and training programs, performance appraisals, and efforts to create an employee-friendly work environment. The conclusion states that globalization requires organizations to be more advanced and willing to take risks to compete at the global level.
This document provides annotations for two scholarly articles related to increasing minority recruitment. The first article examines diversity management best practices at top companies and finds common themes around recruitment of minorities. The second article discusses how hiring managers' focus on certain demographic categories can unintentionally lead to bias and offers suggestions to reduce discrimination. It also calls for further research on the topic. The document also summarizes two public relations articles. One discusses how a diverse public relations field benefits organizations and offers suggestions for increasing diversity. The other examines how corporate language around diversity can negatively impact minority employees through stigma and offers an inclusive communication strategy.
This document discusses taking an interdisciplinary approach to increasing workforce diversity by drawing insights from both human resources development and public relations. It proposes that while each field has independently studied diversity, an integrated approach is needed to fully address the complex problem of increasing diversity. The document outlines steps for an interdisciplinary literature review and analysis, identifying the relevant contributions around recruitment practices from human resources and communication strategies from public relations. Bringing together insights from both disciplines could provide new understanding and strategies for organizations to better recruit and retain underrepresented groups.
This document provides an overview of human resource management (HRM). It defines HRM as a function aimed at maximizing employee performance to support business objectives. Key HRM activities include recruitment, training, performance reviews, and compensation. The role of HR has evolved from transactional work to more strategic initiatives. HR ensures laws and regulations are followed and helps balance organizational and employee needs. The document also discusses international HRM trends and the changing role of HR managers in developing skills, managing change, and creating motivated workforces.
1) Five key factors contribute to a high performance organization: quality management, openness, readiness for action, long-term focus, and continuous employee improvement. High performing employees are focused on customers, quality, and improvement and inspire collaboration.
2) Narrow job descriptions can lead to "acquired dependency" where employees avoid risks and wait for permission. Getting employees out of their comfort zone with challenges can enhance innovation.
3) High performance individuals exhibit new behaviors like openness, action-orientation, entrepreneurship, collaboration and results. Combining work and learning helps develop these behaviors.
This document discusses the importance and development of vocational interest inventories (VII). It notes that VII aim to help individuals identify careers that match their personalities, abilities, and interests in order to find satisfying and successful work. The document outlines John Holland's influential theory that categorized interests and careers into six types. It then discusses key assumptions about VII, such as the idea that interests remain stable over time. Different approaches to measuring interests are presented, as well as positive characteristics that effective VII should possess. Finally, some widely used VII are described briefly, including the Strong Vocational Interest Blank and Strong-Campbell Interest Inventory.
Mercantile Bank Ltd identifies talented employees based on superior performance, meeting targets, strong client relationships, and consistent promotions. They develop talents internally through on-the-job training where employees face challenges and problems to continuously increase their job knowledge, leadership skills, performance, and cognitive abilities. While they face some challenges, Mercantile allocates 10-20% of their budget to arrange training programs for entry-level, mid-level, and top-level employees to nurture talents for future roles and increase retention. The HR manager believes their approach of on-the-job learning and responsibility-giving has proven effective in developing previous employees into branch managers.
The document discusses the definitions and concepts of human resource management compared to personnel management, outlining HRM's broader scope that views all personnel functions as interrelated and emphasizes a more dynamic, developmental approach concerned with both organizational and individual goals. Several theorists and their perspectives on management are also reviewed, showing the evolution of considering human and behavioral factors not just structure. Finally, a comparison highlights the differences between the more functional, administrative focus of personnel management versus HRM's encompassing, flexible, participatory stance.
1. What is your topic and why does it interest you 2. What isaTatianaMajor22
1. What is your topic and why does it interest you?
2. What is/are your research question(s) for this study?
3. What theoretical framework(s) as a guide in your research? If so, which one, and why is it important within the Human Services field?
4. Who is your target participant group and how would you obtain access to this group?
5. Would your study utilize quantitative, qualitative, or mixed methods?
6. What specific approach would you use for data gathering (interview, established survey/measurement tool, meta-analysis, etc.) and why is this structure appropriate for this study?
7. What would a possible drawback be to using this methodology?
8. Identify the tools you would use in your study. Provide rationale for the use of this tool.
9. If you are creating an interview for the study, include the interview questions and the rationale for each question.
10. Would you use a traditional format of data collection or would you use an online format? Provide rationale for this format.
11. What protections are you putting into place to protect your participants?
12. What type of informed consent would you use?
13. How would your research results potentially impact current knowledge in the field and Human Services policies and/or services?
H U M A N I S T I C M A N A G E M E N T
In a world facing multiple crises, our foundational institutions are failing
to offer effective solutions. Drawing on the emerging consilience of
knowledge, Michael Pirson debunks the fundamental yet outdated
assumptions of human nature that guide twentieth-century management
theory and practice – as captured in the “economistic” paradigm – and
instead provides an urgently needed conceptual and practical “humanistic”
framework, based on the protection of human dignity and the promotion of
well-being. By outlining the science-based pillars of this innovative
system, Pirson provides a new model for the responsible twenty-first-
century leader seeking sustainable ways to organize in a world of crisis.
Highlighting relevant applications for research, practice, teaching, and
policy, this book is ideal for graduate students and professionals seeking to
develop their understanding of responsible business, business ethics, and
corporate responsibility.
M I C H A E L P I R S O N is Associate Professor of Management, Global
Sustainability, and Social Entrepreneurship, and Director of the Center for
Humanistic Management at Fordham University. He cofounded the
Humanistic Management Network and serves as Editor of the Humanistic
Management Journal. He has won numerous awards, including from the
Academy of Management, and has published extensively on humanistic
management, philosophy, and business ethics.
2
Advance Praise
This book is an absolute must read to any business school student and leader
of any type of organization, from profit to non-profit, small to large, business
to political!
Christopher Arbet Engels, Chief Medical Officer Poxelpharma, former
VP ...
Week 2 theories for psychology coachingThis week we consider.docxcockekeshia
Week 2 theories for psychology coaching
This week we consider how theory, practice, perception and reality impact career counseling. We will consider how your own personal life experiences may have directed you to make the career choices you have made for yourself. We will take a closer look at career development theories used in the field today. You will have the opportunity to assess the utility of these theories and the application of the theory. We will also be looking at assessment tools that are used in career counseling interventions.
Career development theories attempt to describe how and why people make the career decisions they make. And make no mistake there is a myriad of theories describing this process; it seems an impossible to task to think that anyone theory can feasibly cover all the possibilities after all people are unique and their life experiences and choices are unique as well. Therefore, it is essential that you learn to analyze the career development theories by assessing both the strengths and limitations of each theory in an effort to provide guidance and sound decisions with your clients.
A comprehensive system of theories has developed since Parsons introduced his trait-factor approach in the early twentieth century (Leung, 2008). Today career development theories and interventions are grounded in a strong theoretical an empirical base. The task of the proponents of career development theory and interventions is to assure that the theories that develop consider a global perspective that is relevant across cultures. Leung suggests that although all individuals are influenced by a number of factors related to work some unique to a particular group or culture there are many factors that all individuals share in common e.g., problems with employment and unemployment and thus, it is important to consider career development theories and interventions from a global perspective.
Trait Theory
Parsons developed his theory in the early 1900s; central to Parson’s theory is that each individual has unique abilities, interests and personality characteristics and values. Parsons suggested that occupational decision making occurs when people achieve the following:
· an accurate understanding of their individual traits (aptitudes, interests, personal interests, personal abilities)
· a knowledge of jobs and the labor market
· rational and objective judgment about the relationship between their individual traits, and the labor market (Parson’s Theory, n.d., Para 2).
Parson’s theory posits that each job has specific aspects that are necessary to perform the functions of the job and assumes that an individual’s abilities, personality characteristics, values, and abilities match particular jobs (Parsons, 1909). That is, individuals fit a job based on the match of the job requirements or specific aspects needed to perform the job and the individual’s traits. In other words, an individual’s traits and particular job requirements align.
CREATIVE SERVANT LEADERSHIP: A NEW WAY OF BEING AND LEADING OTHERSIAEME Publication
The world is crying out for moral, ethical, creative and effective leadership that serves others, invests in their development and fulfills a shared vision. Amongst the many leadership styles the one that best represents the ideals embodied in the human factor (HF) is servant-leadership. Leadership is the process of influencing the activities of an individual and group towards the achievement of a goal. In any given situation creativity and servant leadership have various characteristics in common. Both have attracted attention across world a wide range of professional, educational, and socio-political fields. Creative servant leadership thinking skills and behaviours support a person as a leader.
A Grounded Theory Approach Into The Development Of Career...Tiffany Sandoval
This document discusses a study that used a grounded theory approach to investigate how career goals change from childhood to adulthood, and what influences those changes. The study interviewed three participants ages 20-21 about their career goals over time. Four main themes emerged: 1) changes in job/occupation goals, 2) impacts on career goals, 3) career preparation, and 4) certainty and attitudes toward goals. The document also reviews previous research showing that career goals can be influenced by interests, abilities, academics, social support, role models, friends, and parents. Qualitative studies suggest career preparation and planning also impact goal development over time from adolescence to late adulthood.
Modernism And Symbolic-Interpretivism Theory &Amp;...Carla Jardine
This document discusses organizational theory and provides a case study on Ryanair airline. It begins with an introduction to Ryanair, noting it was founded in 1985 and has grown significantly over the years under CEO Michael O'Leary. It adopts a low-cost leadership strategy. The document then analyzes Ryanair's organizational structure, finding it uses a centralized, functional structure with a tall hierarchy. Michael O'Leary maintains direct control over key departments as CEO. This structure allows Ryanair to effectively pursue its low-cost strategy through tight cost control from the top-down.
In today’s world, to survive, people need to work for a job which they are happy and satisfied. Before choosing their own job, they need to set a career path. When looking at the history about how it has been working for people, we see some factors affecting their orientation to their careers. The world is changing; so is the generation. This paper contains a research study about the career orientation for this new generation in Turkey. This empirical study is conducted with an AHP method with Turkish university students’ career orientation, having as main objective to identify the factors which are affecting the new generation about the setting their career orientation and order them in a hierarchical way. The results showed that this new generation is somehow different from the previous ones, especially when it comes to career orientation; some factors affect their way to choose a career path.
This document provides an overview of a study on human resource development (HRD) practices at NLC Limited, a public sector company in India. The study was conducted by R. Suresh for his PhD thesis under the guidance of Dr. S.M. Chockalingam of Annamalai University. The study aims to examine HRD practices, climate, competencies and training effectiveness at NLC Limited. It reviews previous literature on related topics and outlines 19 hypotheses. The rationale provided is that effective HRD has many benefits for organizations, managers and employees by increasing productivity and capacity.
1. American Journal of Business Education – August 2009 Volume 2, Number 5
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Career Pathing Among General
Administrative And Support Services
Employees Based On Holland‟s
Typology Of Personality Theory
And Personal Style Inventory
Catalino N. Mendoza, University of Batangas, Philippines
ABSTRACT
The study is about the prevailing differences, commonalities and significant contributions of the
career pathing among the general administrative and support services employees based on
Holland’s Typology of Personality Theory and Personal Style Inventory of selected higher
educational institutions in Metro Manila.
Keywords: career pathing in the Philippines and career pathing for the general administrative and support services
in the Philippines
INTRODUCTION
eople generally go to work to do a good job. However, it is not always the good company that every
person aims for or dreamed of after graduation that matters, but the position and the satisfaction that
the company or job can offer. Thus, a person needs to be recognized for whatever contribution/s one
has given as a measure of one‟s worth to the company. Satisfaction happens when a person‟s contribution has been
recognized in terms of talents, skills and attitudes that helped toward the realization of the company‟s vision,
mission, and objectives, as well as one‟s vision, mission, and goals in life.
An organization owes itself the ability to get as much from the minds of its people as it possibly can.
Developing an employee and providing a path that leads to higher performance and individual development spells
the difference between organizational success and failure. (IRI Consultants to Management, Inc.)
It is also a firm belief that higher educational institutions, like any organization, have their own Human
Resource Management department, whose main function is to extract the best and to develop effective and efficient
human resources in the organization. Aside from considering human resource management as a challenging work
that focuses on issues, problems, and principles involved in the management of people at work, which are common
to all organization, it is also noteworthy that these processes and practices should be given effective and efficient
implementation of career pathing or career development programs. It is undeniable that organizations exist because
of people. People are the most important and essential factor for growth and progress of an organization. Through
men, the seven “Ms” of a company - manpower, money, materials, methods, markets, machines, and minutes - are
utilized.
On the one hand, the aim and challenge of having and creating competent managing organizations come
from people-related problems that are often caused by the mistaken belief that people are alike. Cascio (1995) puts
it, “no two people are exactly alike, and everyone differs physically and psychologically from everyone else. On the
other hand, these differences demand attention so that each person can maximize his/her potential in order for
P
2. American Journal of Business Education – August 2009 Volume 2, Number 5
54
organizations to maximize their effectiveness and that society, as a whole, can make the wisest use of its human
resource.” Thus, in an organization, each employee has a role to play in management of the company.
The organization indeed has a great concern for its employees‟ performance. That is why an organization
implements the effective practice of managing human resources for employees to do well in their jobs. How these
organizations implement and assess their career pathing or career development program is the main concern of this
study. Effective and efficient implementation of their practices on career pathing and career development will surely
lead to the attainment of both individual and organizational goals.
Similar studies have already been undertaken in the past, most notably in other countries where there is
greater awareness and interest for career pathing and career management.
The study entitled: “Motivational Drivers Affecting Career Choices in the Resource Sector”, by Dan
Churach and Tony Rickards of Australia, was presented at the Fourth International Conference on Science
Mathematics and Technology Education (2005) in Canada (Uchida, 2006).
In that study, the authors came upon some unexpected results, with the respondents (professionals in the
mineral and energy resource sector) choosing four other factors (among a total of six) as the chief motivators or
influencers in their career path decision. The results raised quite a few eyebrows, especially as it is a common belief
that monetary reward is the main element considered by workers.
To that end, the researcher became interested in the study to satisfy his eagerness to know the following:
1. the profile of the general administrative and support services employees using the John Holland‟s Typology
of Personality
2. the profile of the general administrative and support services employees using the Personal Style Inventory,
as defined by Dr. R. Craig Hogan and Dr. David W. Champagne
3. the predictors in Holland‟s Topology of Personality among the general administrative and support services
employees in selected higher educational institutions in metro Manila
4. the predictors in Personal Style Inventory, as defined by Dr. R. Craig Hogan and Dr. David W.
Champagne, among the general administrative and support service employees in selected higher
educational institutions in metro Manila
5. the significant differences on the personality of the general administrative and support services employees
in selected tertiary educational institutions in metro Manila based on Holland‟s Typology of Personality
6. the significant differences on the personality of the general administrative and support services employees
in selected higher educational institutions in metro Manila based on Personal Style Inventory, as defined by
Dr. R. Craig Hogan and Dr. David W. Champagne
7. the significant relationships between the Holland‟s Typology of Personality and the Hogan and
Champagne‟s Personality Style Inventory
8. the career intervention needed to satisfy the career paths of the general administrative and support services
employees in selected tertiary educational institutions
THEORETICAL FRAMEWORK
According to Young (2006), people go through life with their own career plans. To have a career is to
engage in a series of job tasks essential for professional growth in one‟s occupational life. Career refers to the
sequence of activities and jobs engaged in by an individual during his work life.
The theoretical framework of this study is anchored on Holland‟s Topology. This theory discusses different
occupational orientations. Individuals are unique and consequently have different tendencies and inclinations.
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55
JOHN HOLLAND’S TYPOLOGY OF PERSONALITY AND SAMPLE OCCUPATIONS
Career paths can also be seen in perspective of the personal interests and inclinations of individuals. Hence,
using the Typology of Personality and Sample Occupations by J. L. Holland (1959), occupational choices arise from
six basic personality types.
All six (6) career preference classifications are unique, though cross-over personalities are possible.
Holland defines each personality type (www.salisbury.edu, 2006) as follows: (1) Realistic (R type) – this
type usually has mechanical and athletic abilities, enjoys working outdoors and likes to work with tools and
machines. The R-type generally prefers to work with ideas more than people or things; (2) Investigative (I type) –
this type usually has mathematical and scientific abilities, enjoys working alone and likes to solve problems. The
type I generally favors working with ideas more than with people or things; (3) Artistic (A type) – this type has
artistic skills, enjoys creating original work and has a good imagination. The A type usually enjoys working with
ideas more than things; (4) Social (S type) – this type usually has social skills, is interested in human relationships
and likes to help others with problems. The S type likes to work with people more than things; (5) Enterprising (E
type) – usually has leadership and speaking abilities, is interested in economics and politics and likes to be
influential. The E type likes to work with people and ideas more than things; and (6) Conventional (C type) – this
type has clerical and arithmetic ability, prefers working indoors and likes to organize things. The C type enjoys
working with words and numbers.
Holland talks about „congruence‟ between a person and his environment saying that individuals seek into
themselves in an attempt to find out who they are.
In this process, the individual realizes what his/her interests are and where his/her inclination lies. “Thus,
congruence refers to the extent that someone has the same personality type as the environment in which he or she is
working,” Holland says. Some researches have learned that “high congruence leads to better performance,
satisfaction, and length of time in a career.”
In fact, it is aptly said that human resource management is the most important asset in an organization, no
less than the late President Ferdinand E. Marcos has underscored the importance of human resources. In his keynote
speech before the seminar workshop on Human Resource Development on July 24, 1978, he said:
If today there is much talk of harnessing human resources for development and nation building in our part in the
world, it is perhaps a reflection of the times of change and challenge that have visited the world in our time. It is the
mirror of urgency of the development, and all that we have come to recognize to be the circumstances and
capacities for our developing societies, have led us irrevocably to the appreciation of the potentials of our human
resources.
Leading others in the pursuit of organizational objectives is one of the most challenging roles of
management, and motivating people to achieve preferred results is a crucial part of that leadership role. Motivation
seems inextricably related to organizational performance; people are convinced that highly motivated individuals
working “smarter” are more productive, both quantitatively and qualitatively. Thus, productivity is achieved by
having an organization of highly motivated individuals. Motivation is the concept of behavioral change or results in
influence that alters an individual‟s performance.
In broad terms, motivation is the stimulus of behavior. It is the composite of energetic forces that originate
within a person and that are stimulated by his or her surroundings to initiate behavior. Managers need to know how
people are motivated and what stimulates their behavior so they can determine its form, direction, intensity, and
duration.
Theorists approach motivation from three general perspectives: 1) Content theory focuses on human needs
or desires that are internalized and give impetus to individual behavior, 2) Process theory examines employee
behavior in terms of job satisfaction related to perceived rewards (or lack of rewards) that instigate behavior, and 3)
4. American Journal of Business Education – August 2009 Volume 2, Number 5
56
Reinforcement theory is based on the concept of operant conditioning in which individuals, having learned from the
past, develop patterns of behavior to control future consequences.
Understanding motivation consists largely of recognizing patterns of needs and then encouraging behavior
which results in satisfying them. The crucial characteristic of content theory is that unmet or deprived needs result in
a state of tension that motivates individuals to act in order to satisfy the deprivation. Motivation, however, is not
simple. Both physiological and psychological needs are multifaceted concepts confounded by individual values.
People‟s value systems vary tremendously.
Another factor affecting motivation is change in individual needs. What motivates an individual one day
may have little meaning the next. Hunger may impel people to work, even at the most unpleasant jobs; but once it is
satisfied, they need a different reason to continue their job. They will work hard one day and do little the next, and
as they grow and their social priorities change, so will their attitudes toward work and rewards (Santos, 1999).
HOGAN AND CHAMPAGNE’S PERSONAL STYLE INVENTORY
Hogan and Champagne‟s revolutionary personality test dubbed the Personal Style Inventory (1980) defines
an individual‟s relative strength and weakness in four pairs of personality classifications.
Whereas: the pair of introversion/extroversion corresponds to being someone who prefers to be alone and
thinks deeply, or someone who is outgoing and lively, respectively; the pair of intuition/sensing corresponds to
being someone who uses gut-feel to make decisions, or someone who requires evidence (tangible characteristics),
respectively; the pair of thinking/feeling corresponds to being someone who is more in touch with intellect, or
someone more in touch with his/her emotion, respectively; the pair of perceiving/judging corresponds to being
someone who looks beyond a given situation, or someone who takes something in its face value.
Usually, any given person will have a dominant trait for each of the four (4) classifications but balanced
traits can and will occur.
Figure 1
GASS on Holland’s Typology and Personal Style Inventory
Financial
Relation
Academic
Lifestyle
Altruistic
Self-Esteem
Gen. Question
Realistic
Investigative
Artistic
Social
Enterprising
Conventional
GASS
Introvert - Extrovert
Intuition - Sensing
Thinking - Feeling
Perceiving - Judging
5. American Journal of Business Education – August 2009 Volume 2, Number 5
57
THE PARADIGM OF THE STUDY
The paradigm of the study in Figure 1 shows how the GASS choose their careers based on Holland‟s
Typology of Personality and Occupational Orientation and shows as well how John Holland‟s Typology is related to
the personality of the GASS in selected higher educational institutions in Metro Manila.
It likewise discusses the relationships of the Holland‟s Typology of Personality and the Personal Style
Inventory on the personality of the GASS as well as possible predictors from both theories on the career pathing of
the GASS in selected higher educational institutions in Metro Manila.
STATEMENT OF THE PROBLEM
This research attempted to present the prevailing career pathing among the General Administrative and
Support Services Personnel Based on Holland‟s Typology of Personality in Selected Higher Educational Institutions
in Metro Manila.
Specifically, the research sought to answers the following questions,
1. What are the profiles of the general administrative and support services employees in terms of:
a. Gender and
b. Civil status
2. What are the profiles of the general administrative and support services employees using the John
Holland‟s Typology of Personality?
3. What are the profiles of the general administrative and support services employees according to their career
choice?
4. What are the profiles of the general administrative and support services employees using the Personal Style
Inventory defined by Dr. R. Craig Hogan and Dr. David W. Champagne?
5. Are there predictors in Holland‟s Topology of Personality among the general administrative and support
services employees in Selected Higher Educational Institutions in Metro Manila?
6. Are there predictors in Personal Style Inventory defined by Dr. R. Craig Hogan and Dr. David W.
Champagne among the general administrative and support services employees in Selected Higher
Educational Institutions in Metro Manila?
7. Is there a significant difference on the personality of the general administrative and support services
employees in Selected Higher Educational Institutions in Metro Manila based on Holland‟s Typology of
Personality?
8. Is there a significant difference on the personality of the general administrative and support services
employees in Selected Higher Educational Institutions in Metro Manila based on Personal Style Inventory
as defined by Dr. R. Craig Hogan and Dr. David W. Champagne?
9. Is there a relationship between Holland‟s Typology of Personality and the Hogan and Champagne‟s
Personality Style Inventory?
RESEARCH METHOD
This research used a combination of descriptive and correlation researches.
Descriptive research is that which endeavors to describe systematically, factually, accurately, and
objectively a situation, problem, or phenomenon.
Correlation research tries to probe the significance of the relationship between two or more factors or
characteristics.
The study determined the three profiles namely: the demographic profile, the typology of personality
profile and the personal style inventory profile.
6. American Journal of Business Education – August 2009 Volume 2, Number 5
58
After describing the profiles of the general administrative and support services employees using the three
instruments and the results of the Career Profile Inventory test, correlation and regression analysis were applied to
test for influence and impact.
RESEARCH LOCALE
The selected higher educational institutions in Metro Manila are as follows: Eulogio “Amang” Rodriguez
Institute of Science and Technology (EARIST), Philippine Normal University (PNU), Rizal Technological
University (RTU), Technological University of the Philippines (TUP), Manuel Luis Quezon University (MLQU),
Philippine Christian University Manila (PCU), and St. Paul University Manila (SPUM, St. Paul University System).
POPULATION AND SAMPLING TECHNIQUES
The research used a stratified random sampling method to determine the sample size with a total of 280
general administrative and support services employees as respondents from seven (7) different higher educational
institutions in Metro Manila.
Respondents are assigned in different departments such as Accounting, Personnel or Human Resource,
Clinic, Registrar, Canteen, Administrations, Engineering, Facility, and other offices.
Respondents whose works are from clerks to supervisors are also receiving salaries between a minimum of
Three hundred pesos a day (P350/day) to a maximum of One thousand pesos a day (P1000).
RESEARCH INSTRUMENT USED
Three research instruments were used in this study. The first is called the Career Profile Inventory (CPI)
which is an adaptation of the Science Career Inventory (SCI) used by researchers Churach and Rickards in an
Australian industry endorsed by the Fourth International Conference on Science, Mathematics and Technology
Education.
The CPI, aside from the usual template questions corresponding to rank and file employees‟ gender and
civil status, will measure the general administrative and support services‟ choices of the factors that influenced their
career path decision. The CPI is broken down into seven sub-factors, namely: Financial, Relationship, Academics,
Lifestyle, Altruistic, Personal Esteem, and General.
The CPI has a total of fifty (50) questions divided into seven (7) sub-factors. The sub-factors have six (6)
questions except for the general sub-factor which has fourteen (14) questions.
The Five-point Likert Scale was used, five (5) being the highest and one (1) the lowest. The following is
the full description of the Five-point Likert Scale. Five (5) for very high influence, 4 for moderately influence, 3 for
low influence and 1 for very low influence or none at all.
The second research instrument used is the John Holland Typology of Personality Test which measures the
rank and file employees‟ preference on career work types. The test is available as freeware in the internet.
The test has thirty-six (36) questions divided into six classifications, namely: Realistic, Investigative,
Artistic, Social, Enterprising, and Conventional. The scale that will be used is also that of the Five-Point Likert
Scale.
To get the sub-test means, the number of items in the sub-test is divided by the sum of the item means. The
following norms are then used in the interpretation of data: Outstanding (4.51 – 5.00), Very Satisfactory (3.51 –
4.50), Satisfactory (2.51 – 3.50), Unsatisfactory (1.51 – 2.50), and Poor (1.00 – 1.50).
7. American Journal of Business Education – August 2009 Volume 2, Number 5
59
The third test is the Personal Style Inventory which is a yardstick for determining the personality profile of
the general administrative and support services employees. The test has thirty-two (32) pairs of questions wherein a
general administrative and support service employee had to choose which of the given statement he/she relates to the
most by giving a score of zero to five (0-5), with five (5) as the highest, and with each pair of question needing to
give a total of five (5) but with the restriction that no fractions (i.g, 2.5) can be given as a score.
The following dimensions measure or determine the personality of the general administrative and support
services employees in selected higher educational institutions in Metro Manila that follow the different scoring,
pairing and the interpretation of the answers. These are the following: Introversion, Extroversion, Intuition, Sensing,
Thinking, Feeling, Perceiving, and Judging interpreted as follows: (20-21) balance in strengths of dimension, (22-
24) have some strength in one aspect of the dimension and some weakness in the other member of the pair, (25- 29)
have a definite strength in one aspect of the dimension and definite weakness in the other member of the pair, and
(30 -40) have considerable strength in one aspect of the dimension and considerable weakness in the other member
of the pair.
PROCEDURE IN GATHERING DATA
The research instruments were distributed in various ways to selected higher educational institutions in
Metro Manila, the personal approach and identifying the appropriate person who could help the researcher in the
distribution and retrieval of the questionnaires were used
The researcher also sought permission from Selected Higher Educational Institutions to administer the
questionnaire to the respondents. He utilized unstructured questionnaire to determine the veracity of the information
and responses given by the identified group of respondents.
STATISTICAL TOOLS USED
The statistical tools applied and used for the data collected from the study are the percentage, weighted
mean, one-way ANOVA and the multiple dummy stepwise regression analysis using backward elimination. All
statistical tools were derived from the PH-stat program.
SUMMARY FINDINGS
Based on the data gathered, the findings are:
1. Most of the general administrative and support services employees are single males with a 57.86 percent
contribution to the total population.
2. The general classification of the general administrative and support services employees are artistic, social,
and enterprising, while they were characterized by the financial sub-factor of the Career Profile Inventory.
3. The dominant traits of the general administrative and support services employees for the public higher
educational institutions are introversion, intuition, feeling and perceiving, while on the private higher
educational institutions are extroversion, sensing, feeling, and perceiving. Introversion of the Personality
Style Inventory, which is considered as the most prevalent among the general administrative and support
service employees.
In comparison from the mean, the public higher educational institutions have employees who are introverts
and intuitive while the private higher educational institutions have employees who are extroverts and
sensitive. Both the public and the private higher educational institutions have dominant feeling and
perceiving traits.
The regression analysis shows that gender has a significant impact on lifestyle and civil status on
academic, relationship, and financial factors It also shows that gender and civil status have empirically
contributed in affecting the lifestyle and general questions while affecting altruism. The multiple regression
analyses show that lifestyle and general questions affect intuition while the general question affect thinking
and relation to judging.
8. American Journal of Business Education – August 2009 Volume 2, Number 5
60
In general, gender and civil status do not affect the career choices of the general administrative and support
services employees.
4. There is no significant difference among the different public higher educational institutions, while in the
private higher educational institutions, there is a significant difference in terms of Holland‟s factors.
5. The ANOVA results show that there is a significant difference among the public and private higher
educational institutions in Metro Manila in terms of their (the GASS) responses on how personal factors
affect their current status.
CONCLUSIONS
Based on the findings, the following are concluded:
1. Most of the general administrative and support services employees are single males and they are classified
as artistic, social, and enterprising. They were also characterized by financial sub-factor of the Career
Profile Inventory.
2. The dominant traits of the general administrative and support services employees for the public higher
educational institutions are introversion, intuition, feeling and perceiving, while on the private higher
educational institutions, they are extroversion, sensing, feeling, and perceiving. Introversion of the
Personality Style Inventory is considered the most prevalent. Furthermore, the GASS in the public higher
educational institutions are more introverts and intuitive while the private higher educational institutions
are more extroverts and sensing. In general, both public and private higher educational institutions have
dominant feeling and perceiving traits.
3. Gender has a significant impact on the lifestyle and civil status of academic, relationship, and financial
aspects. It also shows that gender and civil status have empirically contributed to affecting the lifestyle and
general questions while affecting altruism. It also shows that lifestyle and general questions affect intuition,
while the general question affects thinking, relation to judging and gender affecting judging.
4. There is no significant difference among the different public and private higher educational institutions in
metro Manila in terms of Holland‟s factors.
5. There is a significant difference among the public and private higher educational institutions in metro
Manila in terms of their (the GASS) responses on how personal factors affect their current status.
RECOMMENDATIONS
Based on the results of the study, the following are recommended:
1. Strengthen the existing career management program in order for the present general administrative and
support services employees to be more effective in their chosen careers.
2. Periodic psychological examinations, career-orientations, and personality aptitude examinations should be
given to all general administrative and support services employees, in both private and public higher
educational institutions, to update, upgrade and boost their morale, attitudes and awareness.
3. Sub-factor Lifestyle, the career classification Enterprising and the personality classification, Extroversion
(those consistent in Regression and ANOVA analysis) should be emphasized by the Human Resource
Management people involved in the career management programs as these factors are of utmost
significance to career paths.
4. That all institutions should create a career center for their general administrative and support services
employees to guide them in their future career choices.
5. Job satisfaction surveys should be distributed to all general administrative and support services employees
to find out any dissatisfaction and at the same time to serve as foundation for creating well designed career
management programs.
6. The different Higher Educational Institutions in the Philippines should conduct research in relation to the
satisfaction of the general administrative and support services employees not only in Metro Manila but also
in all parts of the Philippines in order to provide a venue for the development of their employees‟ careers
and to create standard policies that can be applied to all higher educational institutions for the development
of well rounded and career-oriented employees. The present study actually evaluated the career pathing of
the general administrative and support services employees in selected higher educational institutions in
9. American Journal of Business Education – August 2009 Volume 2, Number 5
61
Metro Manila. It is therefore strongly recommended that a replication of the present research be conducted
using other locale and period for more reliable effects of the method used.
7. It is further recommended that the Career Development Interventions as appended in this manuscript be
considered by the Higher Educational Institutions involved in the study as inputs to the career path
seminar-workshop, strategic management programs, and other staff development projects.
8. Also, the researcher recommends that a respondent method of research instrument administration be
implemented so as to avoid them from being overwhelmed by the amount of survey questions.
9. Other research writers may conduct a research proposal on the correlation of the present careers based on
Holland‟s Typology and other demographic profile of the general administrative and support service
employees not only in selected higher educational institutions in Metro Manila but also in the entire
country
AUTHOR INFORMATION
Dr. Catalino N. Mendoza has been in the academe for the last 15 years. An academic consultant, module designer
and developer, writer, professor/lecturer and thesis and dissertation consultant, he has to his credit two doctoral
degrees-Doctor of Management Science and Doctor of Philosophy in Human Resource Management and presently
working on his dissertation for the degree of Doctor of Business Administration.
Dr. Mendoza as an HR and Management consultant was formerly the Coordinator of MBA (Organizational
Development and Hotel and Management) programs of the St. Paul University Manila (St. Paul University System),
Head of MBA at Jose Rizal University, College Dean of ABE and visiting professor/lecturer both in the graduate
and undergraduate schools in the Philippines. He also served as resource speaker, panel discussant and participants
in various seminars in the graduate and undergraduate programs.
He is now working at the University of Batangas as a Full-Time Faculty Researcher and Graduate School Professor.
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NOTES