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The State of Employee Recognition in the UK: A 2015 Research Study

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According to a 2014 Harvard Business Review study, the most impactful driver of
employee engagement is recognition.We surveyed HR professionals in the UK to find out the state of employee recognition in their organisations.

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The State of Employee Recognition in the UK: A 2015 Research Study

  1. 1. The State of Employee Recognition in the UK - A 2015 RESEARCH STUDY -
  2. 2. Multiple types of industries 25+ We surveyed HR professionals in the UK on the state of employee recognition in their organisations. Professionals in the UK Working in HR departments of their organisations Companies of all sizes UNDER 1,000 1,000- 10,000 OVER 10,000 65% 212
  3. 3. WHY? Because according to a 2014 Harvard Business Review study, the most impactful driver of employee engagement is recognition. READ THEIR REPORT
  4. 4. And we were eager to find out what’s happening today within UK organisations and share it with the business and HR community. HERE’S WHAT THEY TOLD US...
  5. 5. Q: Does your organisation have a formal employee recognition programme? A: Yes, every employee can participate NoYes, only managers & leaders can recognise employees 62% 26%12% It’s alarming that 26% of companies don’t have a formal programme in place, and another 12% don’t enable employees to participate.
  6. 6. KEY TAKEAWAY: In order to create a culture of recognition, the programme must be inclusive and allow social recognition across all employees.
  7. 7. On a positive note, nearly three quarters of companies have some focus on recognition. However, we also asked... 74%
  8. 8. Q: What type of recognition programme does the organisation currently have? A: The most prominent type of recognition programme is for service anniversary or tenure at a company. Service Anniversary or Tenure Achieving Performance Goals Demonstrating Company Values Displaying Key Behaviours Performance Driven Goals Providing Employee Referrals Wellness None 66% 51% 50% 45% 34% 27% 14% 11%
  9. 9. KEY TAKEAWAY: With today's modern workforce and velocity of business, recognition in the moment - not only on an annual basis - is imperative.
  10. 10. Employees work in days and hours… ...not in months or years.
  11. 11. Q: On average, how often are employees recognised in your organisation? A: 66% of employees are either NEVER recognised, or if they are it is rarely, annually or quarterly. Only 15% of employees are recognised weekly or daily. Annually Quarterly Monthly Weekly Rarely NeverDaily 29% 19% 19% 7% 8% 15% 3%
  12. 12. DID YOU KNOW? According to Gallup’s Q12 engagement questions, recognising employees weekly has a positive impact on employee engagement.
  13. 13. On the bright side, over 50% of companies are using recognition for other important elements such as for key behaviours, values and performance.
  14. 14. KEY TAKEAWAY: The foundation for a successful recognition programme is defining the values and behaviours your company wants to see more of and the performance strategies that must be brought to life by your employees.
  15. 15. Q: Does your employee recognition programme include rewards that have monetary value? A: 46% of recognition programmes always or often include a monetary reward, while 25% of programmes never or rarely have monetary value attached to recognition in the form of rewards. Never Rarely Sometimes Often Always 7% 18% 32% 29% 14%
  16. 16. KEY TAKEAWAY: The concept of ‘Social Employee Recognition' is now a recognised HR tech category according to Gartner. It's where recognition strategies are going. Social recognition engages EVERY employee. Daily authentic recognition amplifies the key behaviours that drive results for the organisation. What gets recognised, gets repeated. THE GARTNER HYPE CYCLE
  17. 17. Download a free research report about “Building the business case for social recognition solutions” by Brandon Hall Group. Business Builder Building the Business Case for
  18. 18. We also asked about benefits and challenges of employee recognition programmes...
  19. 19. Q: What benefits would you expect for your organisation from a successful employee recognition strategy? A: IMPROVES EMPLOYEE ENGAGEMENT COMMUNICATES EMPLOYEES ARE VALUED REINFORCES APPROPRIATE EMPLOYEE BEHAVIOURS ALIGNMENT TO COMPANY VALUES IMPROVES EMPLOYEE PERFORMANCE REINFORCES COMPANY CULTURE ALIGNMENT TO COMPANY GOALS AND STRATEGY IMPROVES SENSE OF COMMUNITY 85% 84% 74% 70% 70% 67% 61% 60%
  20. 20. There are multitudes of benefits companies expect to see. Organisations understand that recognition can impact employee engagement, reinforce values and behaviours, and improve performance.
  21. 21. Q: What are the biggest challenges, if any, with your current recognition programme? (check all that apply) A: MEASURING THE IMPACT OF RECOGNITION CLARIFY CONNECTION BETWEEN WORK AND ORGANISATIONAL GOALS MANAGING THE CURRENT PROGRAMME(S) NONE GETTING EMPLOYEES TO PARTICIPATE CONSISTENT EXPERIENCE WITH EMPLOYEES IN MULTIPLE LOCATIONS COMMUNICATING VALUE OF RECOGNITION TO SENIOR LEADERS 50% 44% 32% 28% 23% 13% 9%
  22. 22. BIGGEST CHALLENGE #1 Measuring the impact Having the right technology is important. Measuring the impact comes from a robust reporting that can give you insight into your workforce, and the impact on business performance.
  23. 23. BIGGEST CHALLENGE #2 Employee participation A platform that employees love to use that requires no training will improve adoption immediately. See the success of Achievers customers in getting 90%+ employee adoption. CUSTOMER STORIES
  24. 24. BIGGEST CHALLENGE #3 Consistent Employee Experience Globally A unified recognition programme needs a company-wide platform ensuring every employee can participate. Benefits also include a single source for communicating, administering and tracking everything.
  25. 25. Q: On a scale of 1-10 (with 10 being very important) A: 1. How important is employee recognitiontohelppositivelyimpact employee engagement and align employeestothecompanystrategy and values? 2. How effective is your current employee recognition strategy to help positively impact employee engagement and align employees tothecompanystrategyandvalues? weighted average weighted average EffectiveImportant 8.3 5.3
  26. 26. KEY TAKEAWAY: It is clear that recognition is important, but organisations have yet to benefit from new approaches and technology to make it effective.
  27. 27. It’s time to change a robust employee recognition strategy from a ‘nice to have’ to a ‘must have’.
  28. 28. Q: Does your 2015 organisational strategy include improvement in employee recognition? A: Yes Not sure No 53% 25% 22% Over half of companies have it on their radar because they see the employee benefits and business ROI that comes from focusing on employee recognition.
  29. 29. Organisations are looking at improving their recognition strategy because they want results. These are some of the results companies have seen after implementing the Achievers Employee Success Platform: increase in highly engaged employees increase in retention increase in customer satisfaction spots in top employer ranking 22% 31% 112% increase in top talent hires +10 137%
  30. 30. Want to learn more about how to develop a sound recognition strategy? DOWNLOAD NOW THE ULTIMATE GUIDE TO EMPLOYEE RECOGNITION Change the way the world works
  31. 31. Connect with us!
  32. 32. Client Retention 91% Employee Satisfaction 95% Employee Adoption 80% Learn how your company can change the way the world works – www.achievers.com Countries Serviced 110 Net Promoter Score 77 The Achievers Employee Success Platform™ is a behaviour-driving engine that aligns employees to business objectives and company values. Fuelled by recognising and rewarding shared victories every day – 5,000,000 recognitions shared last year alone – it’s designed to make success a way of life.

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