The document outlines various applications and services that can be provided through a single online platform called WORK.COM to help small, medium, and corporate businesses. The platform offers front office applications like marketing, sales, and distribution. It also includes horizontal applications for communication, organization, and everyday tasks. Back office applications involve finance, accounting, human resources, and operations. Additionally, the platform provides industry content and community features, Work.com products and services, and benefits that can expand sales, enhance customer relationships, save time, and improve efficiency.

1. Small / Micro Businesses
RetailService Product
Medium /
Corporate
Front Office
Applications
• marketing
• sales
• distribution
Horizontal
Applications
• communication
• organization
• every-day tasks
Back Office
Applications
• finance/accounting
• human resources
• operations
WORK.COM
INTRANET
Industry Content
& Community
• e-mail
• unified messaging (email, v-mail, fax)
• notification (messaging & applications)
• planner (calendar, task, contacts)
• file sharing
• storefront
• sales support
• surveys / research
• services RFP/matching
• storefront
• auctions
• account/customer management
• on-line training
• industry news
• daily editorial
• moderated communities
• trade events
• web conferencing
• travel reservations
• maps & directions
• traffic/weather
• business directory
• industry & company research
• consultative content
• data sheets / parts catalogs
• procurement
• logistics / shipping
Work.com Product
• Internet access
• bill presentment
• loan finder
• payroll management
• temp services
• benefits management
• insurance
• site hosting
• domain registration
• online marketing programs
• package tracking
• portfolio
• personal (Excite)
• sports scores
• TV/movie listings
Expand sales
& enhance
customer
relationships
Save time on daily
business &
personal activities
Save time & money
by improving
operational
efficiency
Make better
business
decisions
BenefitsFeatures
User Segments
• offline marketing (PR, direct mail)
• data integration
• administrative tools
• personalization tools
• content modules
• client applications