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4 Axis of Dominance
Aziz Musa
Digital Director – Pegasus
@azizmusa
#4Axis
1.Analytically Minded
2.Financially Driven
3.Innovations Home
4.Custodians of Beauty
MARKET
ORGANISATION
DEPARTMENT

INDIVIDUAL
MARKET
ORGANISATION
DEPARTMENT

INDIVIDUAL
ANALYTICALLY MINDED
Inappropriate
Data

Smart Analytics

No Data

Excessive Data
What is analytically stupid
• Smartest guy in the room photo
“What are the 5 numbers you
look at every day?”
Tertiary Drivers
Secondary Drivers
Primary Drivers
5 Core KPIs
Conversion
INCLUDE

Conversion

Traffic

DON’T
INCLUDE

Source Mix

Orders

Customer
Mix

Mix

AOV

Acquisition
Source

Behavioural
(RV NV)

Category
Mix

Pricing

Location

Technology

Product
Mix

Offer Codes
“Be analytically smart and ground
your decisions in data”
FINANCIALLY DRIVEN
1. Line of sight
2. Demonstrable Value
Indirect Impacts
Supplier
Decisions

Direct Impacts
Roadmap
Decisions

Window
Dressing
Bug
Decisions

Financial KPIs
Net Revenue

Profitability
Strategic
objectives

Ownership status

Exit strategy

Market
dynamics

VC – Cash
balance

Sale

Internationali
sation

Private

Merger

M&A Activity

Buying

Being Bought
Partnerships

Public

IPO
“Demonstrating value is as
important as delivering it”
Investment Decisions
• Net Present Value
• Rates of Return
• Payback Period
INNOVATION'S HOME
Invention

Creativity

Innovation
Types of Innovation
Radical

Transformative

The Innovation Landscape

Incremental

Product

Process

Service
Product

Design

Acquisition

Sales

Marketing

NPD

Dark
Pattern (!)

In App

Promos

Targeting

Modified
Products

Usability

Trade
Shows

Upsell

Positioning
Own The Innovation Process
MESSAGING
MEASUREMENT
Ideation

Delivery

Diffusion
PRODUCT DEPARTMENT

TECH DEPARTMENT

MARKETING DEPARTMENT

I
N
N
O
V
A
T
PRODUCT DEPARTMENT

TECH DEPARTMENT

MARKETING DEPARTMENT

I
N
N
O
V
A
T
University

Machine Supplier
Prod Supplier

Acquisition partner
Tech Partner

PR Agency

I
N
N
O
V
A
T
CUSTODIANS OF BEAUTY
Beauty

“Hear my soul speak. Of the very instant that I
saw you, Did my heart fly at your service” The
Tempest. William Shakespeare
Types of Beauty

Imagery

Experience

Message

Copy
Types of Beauty

Imagery

Experience

Message

Copy
Types of Beauty

Imagery

Experience

Message

Copy
Types of Beauty

Imagery

Experience

Message

Copy
Types of Beauty

Imagery

Experience

Message

Copy
Is it
BEAUTIFUL?
“Beauty is not a number. It’s
a trainable emotion”
“Stuff your head with all sorts of
different things from various fields”
Ray Bradbury
1.Analytically Minded
2.Financially Driven
3.Innovations Home
4.Custodians of Beauty
The 4 Axis Test
Financial
9
8
7
6
5
4
3
2
1
Beauty

0

You
Analytic

Your Department
Your Organisation

Innovation
The 4 Axis Test
Financial
9
8
7
6
5
4
3
2
1
Beauty

0

You
Analytic

Your Department
Your Organisation

Innovation
Financial

Innovation

Analytic

Beauty

Left Brain

Right Brain

Dominator

Subservience

Money Minded

FdAdIdBd

FsAsIsBs

FdAsIsBs

VC Entrepreneur

Artist

Right Brainiac

Deliverers

FdAdIdBs

FsAsIsBd

FsAsIdBd

FsAdIdBd

Left Brainiac
FdAdIsBs
The 4 Axis Test
Financial
9
8
7
6
5
4
3
2
1
Beauty

0

You

Analytic

Left Brainiac
Your Department
FdAdIsBs

Your Organisation

Fd
Innovation

Is

Ad

Bs
The 4 Axis Test
Financial
8
7
6
5
4

3
2
1
Beauty

0

Analytic

You
Right Brainiac
Your Department
FsAsIdBd

Fs
Innovation

Id

As

Bd
4 Axis of Product Dominance
Aziz Musa
Digital Director – Pegasus
@azizmusa
#4Axis
4 Axis of Product Dominance
Aziz Musa
Digital Director – Pegasus
@azizmusa
#4Axis
APPENDIX
O
D

D

O
D

D
P

P
P

P

D

P

P

D

P

P

P

P
P

P

O
P
P

P

D

P
P

P
P

P

P

D

P

P
P
P

P
P

GROWTH

P

D

P

P

D

P

P

P

P
P

P

O
P
P

P

D

P
P

P

P

P
P

D

P
P

TIME

P
P

P
P

GROWTH

P

D

P

P

D

P

P

P

P
P

P

O
P
P

P

D

P
P

P

P

P
P

D

P
P

TIME

P
P

P
P

GROWTH

P

D

P

P

D

P

P

P

P
P

P

O
P
P

P

D

P
P

P

P

P
P

D

P
P

TIME

P
P

P
P

GROWTH

P

D

P

P

D

P

P

P

P
P

P

O
P
P

P

D

P
P

P

P

P
P

D

P
P

TIME

P
P

P
P

GROWTH

P

D

P

P

D

P

P

P

P
P

P

O
P
P

P

D

P
P

P

P

P
P

D

P
P

TIME

P
P
P

GROWTH

P

D

P
P

O

TIME

P
P
P

P

GROWTH

P

P

P

D

P
P
P

P

P

P
P

O

P

D

D

P

P
P

TIME

P
P
P

P

GROWTH

P

P

P

D

P
P
P

P
P

P

P

D

P

P

P
P

O

P

D

D

P

P
P

P
P

TIME

P
P

P

P

O

D

P

P

P
P

P

P

O

D

P

P

P
Dumb analytics
• Mega dashboards
• Single stat
• Irrelevant data
Single obscure statistic.
Freakonomics cover
Measuring irrelevant things.
Example, dwell time
4 axis of dominance
4 axis of dominance
4 axis of dominance
4 axis of dominance

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4 axis of dominance

Editor's Notes

  1. Logos of GA, Webtrends, SAP, Site Catalyst
  2. Ask leader. What are the 5 numbers you look at every day.
  3. Create line of site between your analytics and organisational KPIs
  4. 5 Whys. Uncover the primary, secondary and tertiary drivers of a numberE.g. conversion is downWhy (orders and traffic) – we had lower orders than normalWhy (product mix analysis) – we sold more high value itemsWhy (Offer code analysis) – We had a 50% off when you spend £200 offerWhy (AOV Impact) – Because we needed to improve AOVWhy – Because AOV is a measure of profitability
  5. 5 Whys. Uncover the primary, secondary and tertiary drivers of a numberE.g. conversion is downWhy (orders and traffic) – we had lower orders than normalWhy (product mix analysis) – we sold more high value itemsWhy (Offer code analysis) – We had a 50% off when you spend £200 offerWhy (AOV Impact) – Because we needed to improve AOVWhy – Because AOV is a measure of profitability
  6. Create line of site between your analytics and organisational KPIs
  7. Create line of site between your analytics and organisational KPIs
  8. Create line of site between your analytics and organisational KPIs
  9. Create line of site between your analytics and organisational KPIs
  10. Create line of site between your analytics and organisational KPIs
  11. Is about the decisions you makeWhat motivates themHow do you rationalise themIf you’re making decisions to please certain people, then this isn’t financially smartRegardless of the size of the decision, in some ways the smaller ones are more important to ingrain the habit
  12. IS IT BEAUTIFUL?
  13. Play with musclar
  14. Finally in conclusion, the becoming a dominant department, and dominant employees is based on being the best across 4 axis, financially driven, analytically minded, innovations home and custodians of beauty.
  15. Finally, in conclusion. Successful
  16. Finally, in conclusion. Successful