1. A CRM Perspective
Group 10
Aniruddh ~ Gaurav B ~
Uphar ~ Sidhant ~ Anand~
Ritu~ Aditya
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2. 3M
200 countries
67,000 employees
Manufacturing, consumer products, health, security,
transportation and telecommunications,
Universities, government, doctors and dentists
$16 billion diversified technology company
50,000 commercial and industrial products