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                                       www.emeraldinsight.com/0888-045X.htm




        SMALL ACADEMIC LIBRARY                                                                                       Directing the
     PERSPECTIVE LIBRARY LEADERSHIP                                                                              personnel search

 Directing the personnel search
part I: the position announcement                                                                                                         205
                                     Gary Fitsimmons                                                                   Accepted October 2010
                        Bryan College, Dayton, Tennessee, USA


Abstract
Purpose – This paper’s purpose is to consider what goes into a well-done library personnel search
beginning with the position announcement.
Design/methodology/approach – The paper states reasons for conducting a well-run search,
defines general parameters for candidate contacts during the search and then discusses how to address
specific points in the position announcement.
Findings – The paper finds that, in order to attract a qualified pool from which to choose, the
position announcement must be both well-worded and substantive in the opportunity being
advertised.
Practical implications – The practical implications of this paper have to do with saving time,
trouble and money by hiring a good fit for library positions the first time.
Originality/value – The value of the paper is in learning what it takes to attract quality candidates
for library positions.
Keywords Libraries, Librarians, Selection
Paper type Conceptual paper


The cost of hiring the wrong person in a personnel search expressed in purely
monetary terms has been estimated to be various figures up to six times their salary
(Fall, 2008). With this much at stake the library leader cannot afford to cut corners
during the position search of even general staff positions. But in addition to that, the
library cannot afford the ill will and bad public relations generated by mistreating job
candidates. One never knows the extent of influence a candidate might have in relation
the library’s needs either now or in the future.
   The title for this series reflects its basic premise: that a search for a new librarian or
other staff member should be “directed” as a skilled theatre director would a play
production for maximum impact. This involves bringing together myriad elements
harmoniously to form a complete experience for both the candidates and the team they
are considering joining. For the hiring manager, “making a big production out of this”
should be seen as a legitimate means to the goal, and not a valid criticism. That goal is
for everyone concerned (you, your team, other stakeholders in the institution, and all of
the candidates) as much as possible to come to consensus on who the best fit for the                              The Bottom Line: Managing Library
position is and for that person to be able to accept the position offer without                                                            Finances
                                                                                                                                 Vol. 23 No. 4, 2010
reservation. That is a tall order which can only be accomplished by managing                                                             pp. 205-207
expectations, and expectations are best managed by diligently choreographing each                                q Emerald Group Publishing Limited
                                                                                                                                          0888-045X
contact with each candidate with great care and attention to detail.                                                DOI 10.1108/08880451011104027
BL         The vacancy announcement is your first contact with each candidate, and as such
23,4   should be designed to make a great (but honest) first impression. Each one responds to
       your vacancy announcement with certain expectations, most of which you have
       created by the way you have worded your announcement and some of which they
       would have of any such position regardless of how you have worded your
       announcement. You cannot control all of a candidate’s expectations nor can you always
206    anticipate and meet them, especially if you are left to guess at what they might be. But
       you can leave them with no doubt as to your expectations of them, and by doing so
       inject openness and honesty into the process and invite the same openness from
       interviewees. Candidates have the right to expect genuine diplomacy, tact, the utmost
       in courtesy, and a great deal of honesty in all of your contacts with them, starting with
       the wording of the vacancy announcement. Here are some thoughts to consider.
           Stress the best points about your location, institution, and working environment
       without dishonest embellishment. Major negatives should be expressed as challenges
       and opportunities rather than ignored. You may get less interest, but the responders
       will be the kind willing to take on these challenges, which is the kind you really need
       for your position anyway. Remember that candidates will not appreciate being tricked
       into interviewing for a position that is beneath their expectations any more than you
       would appreciate being tricked into interviewing someone who is unqualified for the
       position.
           Speaking of qualifications, list all of the qualifications that are “must haves” as
       such, and not as preferences. A candidate has a right to feel after the process that you
       have fully considered their candidacy if they have met all of the absolute requirements
       and they have no right to expect any further consideration if they have not. Again, you
       are not interested in attracting unqualified people. If your list of requirements begins to
       look like those for the position of Superman, you need to realize that some of those may
       have to be preferences especially if the salary you are able to offer is low relative to the
       rest of the market. If this is the case, you will have to have some other draw specifically
       listed in the announcement to interest good candidates who are less interested in pay
       than other things, such as a specific kind of work environment, recreational and other
       opportunities in the area, or a great benefits package.
           In terms of salary, it is often considered standard practice to say in the
       announcement only that the salary is commensurate with qualifications. This may be
       true relative to other positions at your institution, but it does not give candidates any
       reason to be interested in your position. It is better to give them a range which you can
       realistically expect to pay them depending on their qualifications. If you think the
       range is too low to attract any decent candidates, you need to take that up with your
       institution rather than trying to get people to work for less than they are worth. The
       adage that you get what you pay for has a great deal of validity in hiring good people,
       and you should make a case for hiring people who will do a good job because they are
       skilled and happy with their pay as opposed to the cost of losing good prospects or
       worse, hiring sub-par workers.
           You may be realizing by now that you are going to have to do some negotiation
       within your institution before you can advertise the position as you really want to. It is
       your responsibility to hire someone for the position that will be an asset to your
       organization, and you cannot expect that to happen without offering candidates
       something worthwhile in return for their qualifications. Occasionally you can get the
entrance-level, go-getter type who is starting out their career, but if you want to keep                Directing the
them, you will have to make it worth their while. Advocating for them before they are
hired is much more effective than after they are hired when the need to fill the position
                                                                                                    personnel search
is no longer felt. If you are currently having to fill a position because a good employee
moved on to bigger and better things, advocating for those bigger and better things in
this position before hiring another recruit may save you from doing it all over again in
a year or two. Negotiate to stop the revolving door now unless you do not mind being                            207
resigned to it.
    Savvy leaders will prepare for savvy candidates. With this kind of thorough
preparation, you will be ready to offer a genuine opportunity and in turn get the kind of
interest in order to have a real choice among worthy candidates. Next time we will
consider preliminary interviews and other contacts you will make as you continue in
the search process.

Reference
Fall, S. (2008), “The executive entrance”, Training, July 29, available at: http://find.galegroup.
       com/gtx/infomark.do?&contentSet¼IAC-Documents&type¼retrieve&tabID¼T003&
       prodId¼AONE&docId¼A182844804&source¼gale&srcprod¼AONE&userGroupName
       ¼tel_a_bryan&version¼1.0 (accessed October 4, 2010).

Corresponding author
Gary Fitsimmons can be contacted at: gfitsimmon5590@bryan.edu




To purchase reprints of this article please e-mail: reprints@emeraldinsight.com
Or visit our web site for further details: www.emeraldinsight.com/reprints

3.directing the

  • 1.
    The current issueand full text archive of this journal is available at www.emeraldinsight.com/0888-045X.htm SMALL ACADEMIC LIBRARY Directing the PERSPECTIVE LIBRARY LEADERSHIP personnel search Directing the personnel search part I: the position announcement 205 Gary Fitsimmons Accepted October 2010 Bryan College, Dayton, Tennessee, USA Abstract Purpose – This paper’s purpose is to consider what goes into a well-done library personnel search beginning with the position announcement. Design/methodology/approach – The paper states reasons for conducting a well-run search, defines general parameters for candidate contacts during the search and then discusses how to address specific points in the position announcement. Findings – The paper finds that, in order to attract a qualified pool from which to choose, the position announcement must be both well-worded and substantive in the opportunity being advertised. Practical implications – The practical implications of this paper have to do with saving time, trouble and money by hiring a good fit for library positions the first time. Originality/value – The value of the paper is in learning what it takes to attract quality candidates for library positions. Keywords Libraries, Librarians, Selection Paper type Conceptual paper The cost of hiring the wrong person in a personnel search expressed in purely monetary terms has been estimated to be various figures up to six times their salary (Fall, 2008). With this much at stake the library leader cannot afford to cut corners during the position search of even general staff positions. But in addition to that, the library cannot afford the ill will and bad public relations generated by mistreating job candidates. One never knows the extent of influence a candidate might have in relation the library’s needs either now or in the future. The title for this series reflects its basic premise: that a search for a new librarian or other staff member should be “directed” as a skilled theatre director would a play production for maximum impact. This involves bringing together myriad elements harmoniously to form a complete experience for both the candidates and the team they are considering joining. For the hiring manager, “making a big production out of this” should be seen as a legitimate means to the goal, and not a valid criticism. That goal is for everyone concerned (you, your team, other stakeholders in the institution, and all of the candidates) as much as possible to come to consensus on who the best fit for the The Bottom Line: Managing Library position is and for that person to be able to accept the position offer without Finances Vol. 23 No. 4, 2010 reservation. That is a tall order which can only be accomplished by managing pp. 205-207 expectations, and expectations are best managed by diligently choreographing each q Emerald Group Publishing Limited 0888-045X contact with each candidate with great care and attention to detail. DOI 10.1108/08880451011104027
  • 2.
    BL The vacancy announcement is your first contact with each candidate, and as such 23,4 should be designed to make a great (but honest) first impression. Each one responds to your vacancy announcement with certain expectations, most of which you have created by the way you have worded your announcement and some of which they would have of any such position regardless of how you have worded your announcement. You cannot control all of a candidate’s expectations nor can you always 206 anticipate and meet them, especially if you are left to guess at what they might be. But you can leave them with no doubt as to your expectations of them, and by doing so inject openness and honesty into the process and invite the same openness from interviewees. Candidates have the right to expect genuine diplomacy, tact, the utmost in courtesy, and a great deal of honesty in all of your contacts with them, starting with the wording of the vacancy announcement. Here are some thoughts to consider. Stress the best points about your location, institution, and working environment without dishonest embellishment. Major negatives should be expressed as challenges and opportunities rather than ignored. You may get less interest, but the responders will be the kind willing to take on these challenges, which is the kind you really need for your position anyway. Remember that candidates will not appreciate being tricked into interviewing for a position that is beneath their expectations any more than you would appreciate being tricked into interviewing someone who is unqualified for the position. Speaking of qualifications, list all of the qualifications that are “must haves” as such, and not as preferences. A candidate has a right to feel after the process that you have fully considered their candidacy if they have met all of the absolute requirements and they have no right to expect any further consideration if they have not. Again, you are not interested in attracting unqualified people. If your list of requirements begins to look like those for the position of Superman, you need to realize that some of those may have to be preferences especially if the salary you are able to offer is low relative to the rest of the market. If this is the case, you will have to have some other draw specifically listed in the announcement to interest good candidates who are less interested in pay than other things, such as a specific kind of work environment, recreational and other opportunities in the area, or a great benefits package. In terms of salary, it is often considered standard practice to say in the announcement only that the salary is commensurate with qualifications. This may be true relative to other positions at your institution, but it does not give candidates any reason to be interested in your position. It is better to give them a range which you can realistically expect to pay them depending on their qualifications. If you think the range is too low to attract any decent candidates, you need to take that up with your institution rather than trying to get people to work for less than they are worth. The adage that you get what you pay for has a great deal of validity in hiring good people, and you should make a case for hiring people who will do a good job because they are skilled and happy with their pay as opposed to the cost of losing good prospects or worse, hiring sub-par workers. You may be realizing by now that you are going to have to do some negotiation within your institution before you can advertise the position as you really want to. It is your responsibility to hire someone for the position that will be an asset to your organization, and you cannot expect that to happen without offering candidates something worthwhile in return for their qualifications. Occasionally you can get the
  • 3.
    entrance-level, go-getter typewho is starting out their career, but if you want to keep Directing the them, you will have to make it worth their while. Advocating for them before they are hired is much more effective than after they are hired when the need to fill the position personnel search is no longer felt. If you are currently having to fill a position because a good employee moved on to bigger and better things, advocating for those bigger and better things in this position before hiring another recruit may save you from doing it all over again in a year or two. Negotiate to stop the revolving door now unless you do not mind being 207 resigned to it. Savvy leaders will prepare for savvy candidates. With this kind of thorough preparation, you will be ready to offer a genuine opportunity and in turn get the kind of interest in order to have a real choice among worthy candidates. Next time we will consider preliminary interviews and other contacts you will make as you continue in the search process. Reference Fall, S. (2008), “The executive entrance”, Training, July 29, available at: http://find.galegroup. com/gtx/infomark.do?&contentSet¼IAC-Documents&type¼retrieve&tabID¼T003& prodId¼AONE&docId¼A182844804&source¼gale&srcprod¼AONE&userGroupName ¼tel_a_bryan&version¼1.0 (accessed October 4, 2010). Corresponding author Gary Fitsimmons can be contacted at: gfitsimmon5590@bryan.edu To purchase reprints of this article please e-mail: reprints@emeraldinsight.com Or visit our web site for further details: www.emeraldinsight.com/reprints