Digital Innovations in Public Service TransformationAudrey Tang
Digital technologies are transforming public services by streamlining operations, spurring innovation, and enabling new forms of civic participation. Governments are integrating portals, opening APIs, and facilitating clicktivism and hacktivism to connect with constituents online and get real-time feedback. These digital innovations have the potential to improve governance and policymaking.
Digital Innovations in Public Service TransformationAudrey Tang
Digital technologies are transforming public services by streamlining operations, spurring innovation, and enabling new forms of civic participation. Governments are integrating portals, opening APIs, and facilitating clicktivism and hacktivism to connect with constituents online and get real-time feedback. These digital innovations have the potential to improve governance and policymaking.