1) The author worked long hours in Delhi as a fashion designer but began feeling disconnected from their work and colleagues.
2) They decided to quit their job and join an NGO called SRIJAN working in rural development after learning about the organization from a friend.
3) During a visit to the village of Benpa as part of deciding whether to join SRIJAN, the author was touched by the kindness and hospitality of the families despite their poverty, and realized how their lives differed from an urban upbringing.