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1. Nonverbal Communication
Muhammad Aamer Yasin
Fa 2011/MSc.EM/025

2. What is nonverbal communication?
Nonverbal Communication = Communication without words
Nonverbal communication is a process of communication through
sending and receiving wordless messages.

3. Nonverbal communication is
the most powerful form of
communication. More than
voice or even words, nonverbal
communication helps to create
your image in others mind and
even you can express your
emotions and feelings in front
of others, which you are unable
to express in words.
Power of Nonverbal Communication

4. Forms of Nonverbal Communication
• Eye Contact
• Facial Expressions
• Posture
• Haptics or Touch
• Gestures
• Personal Space

5. Eye contact, a key
characteristic of nonverbal
communication, expresses
much without using a single
word.
Eye contact also establish
the nature of a relationship.
Eye Contact

6. Facial expressions are the
key characteristics of
nonverbal communication.
Your facial expression can
communicate happiness,
sadness, anger or fear.
Facial Expressions

7. Posture and how you carry
your self tells a lot about you.
How you walk, sit, stand or
hold your head not only
indicates your current mood,
but also your personality in
general.
Posture

8. Haptic communication is
communicating by touch.
Touch or Haptics is the
characteristic of nonverbal
communication and used
when we come into physical
contact with other people.
.
Haptic or Touch

9. A gesture is a
characteristic of nonverbal
communication in which
visible body actions
communicate particular
message.
Gestures include
movement of the hands,
face, or other parts of
the body.
Gestures

10. Personal space is your
"bubble" - the space you
place between yourself
and others. This invisible
boundary becomes
apparent only when
someone bumps or tries
to enter your bubble.
Personal space

11. Interpretation of Non Verbal
Communication

12. The Palm

13. Open palm in upward position- gesture
signifies appeal or request to others

14. Open palm facing outward or downward-a
gesture that indicates desire to stop or hold
something down

15. Handshakes
• Three basic attitudes are transmitted
through the handshake:
Dominance
Submission
Equality

16. Dominance is shown by turning hand
so that palm is facing down during
the handshake.
Fig. 9

18. Submission is shown by turning hand
so that palm is facing upwards during
the handshake
Fig. 10

20. Equality is shown by turning palm so
that it faces neither up nor downwards.
Fig. 11

22. The “Glove” Handshake
• It is intended to give impression of companionship
and warmth.
• Sometimes referred to as “politician’s handshake”.

24. The Hands

25. Hand clenching not next to body is a
signal of frustration or negativity.

26. Hand Chop
An aggressive gesture that speakers sometimes use when
they want to accent what is being said

27. Hand Steepling
Used by individuals who feel
confident.
-When steepled hands are in raised
position, the individual is usually
speaking (offering ideas,
comments, etc.).
-When steepled hands are in
lowered position, individual usually
is listening.

28. Hand-Holding Behind the Back
When individual holds both hands
behind back, this signals
confidence

29. Fingers & Hand
To Face, Head, & Neck

30. Finger(s) to Mouth
A signal that he/she is
under pressure or
feeling insecure

31. Hand to Chin & Cheek
Indifference/Boredom Gesture

32. Gesture of Interest

33. Forming a Decision Gesture
Fig. 31

34. The Eye Rub
A subconscious gesture
that is used when a
person is intentionally
trying to deceive others

35. The Ear Rub
A subconscious gesture that
indicated the individual is
perplexed about what he/she is
hearing.

36. Foot Tapping or Wagging
Repetitive tapping or
wagging of the foot is an
indication of impatience,
boredom, or nervousness

37. Let see some most common gestures

43. Thank You