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© 2014 mona sabet 
Change(Legend in Training) 
mona sabet 
1
© 2014 mona sabet 
What are we talking about? 
Getting promoted 
Getting fired 
Delivering a critical presentation 
Establishing a new business / product / service line 
Moving to another city that you have never lived in before 
daring to do something that pushes you out of your comfort zone 
2
© 2014 mona sabet 
EFFECTIVE CHANGE 
BUILDS 
LEGENDS 
3
© 2014 mona sabet 
Luke Skywalker would have died a Tatooinefarmer instead of becoming a decorated starship pilot who experienced the thrill of saving the galaxy 
4 
imagine for a moment a world not forced to change…
© 2014 mona sabet 
changeprogress 
does not necessarily 
= 
no change irrelevance 
definitely 
= 
5
© 2014 mona sabet 
change that happens to you 
change that you make happen 
6 
There are 2 kinds of change…
© 2014 mona sabet 
Why is Change Hard? 
The Hard Life of a Change Agent 
Deloitte & Touchestudy: most often cited reasons for failing to manage change 
8 -18%–Ancillary staff involved too late 
1 -60%–Resistance to change 
7 -25%–Inadequate team skills 
6 -26%–Lack of cross-functional project team 
5 -28%–Unrealistic expectations 
4 -28%–Lack of senior executive champion 
3 -39%–Lack of executive consensus 
2 -42%–Limitations of existing systems 
7
© 2014 mona sabet 
A Framework for Leading Change 
1.Initiate 
2.Galvanize 
3.Explore 
4.Negotiate 
5.Sell! 
8
© 2014 mona sabet 
Initiate 
Change is hard because you have to get off the proverbial couch and rock the status quo. 
How do people motivate themselves to take on a hard challenge ? 
9
© 2014 mona sabet 
Initiate 
The Gender Twist 
overcoming fear of failure (your own resistance) 
must believe you can do it without any supporting evidence! 
I…. I don’t believe it! 
10
© 2014 mona sabet 
Galvanize 
Rise up against the enemy! 
A common enemy unites and aligns people! 
Collect together the people that care about achieving a change and excite them to join! 
11
© 2014 mona sabet 
To galvanize, you must BE 
bold 
provocative 
loud 
passionate 
committed 
The Gender Twist 
12 
You must take the stage
© 2014 mona sabet 
Explore 
who’s involved (stakeholders) 
what do they like about the way things are 
has anyone tried to change it before –what happened 
what could go wrong 
what is exciting about the change 
whose support do you need 
whose expertise to do you need 
Find out about the hippos 
http://www.ted.com/talks/ernesto_sirolli_want_to_help_someone_shut_up_and_listen 
13
© 2014 mona sabet 
Explore 
talking about something before you have it all figured out 
must project a confidence that make others begin to believe you can do it without any supporting evidence! 
The Gender Twist 
14
© 2014 mona sabet 
Negotiate 
Are you good at dating? 
Changing the status quo means wooing stakeholders to commit to creating a new normal with you. 
15
© 2014 mona sabet 
Negotiate 
ASK! 
It isand isn’tpersonal 
Don’t take things personally 
But make it a personal relationship 
Use weak points and be prepared to confront 
Expect to reach a great outcome 
Expectations drive behavior 
The Gender Twist 
16
© 2014 mona sabet 
Sell! 
Not this way! 
17
© 2014 mona sabet 
Sell! 
connect visuallyand emotionally 
publicize broad based social proof –use names! 
give people an opportunity to engage 
make it an identity people want to associate with 
make it FUN to join the team! 
18
© 2014 mona sabet 
Five Very Different Skill Sets 
1.Initiate 
2.Explore 
3.Galvanize 
4.Negotiate 
5.Sell! 
19
© 2014 mona sabet 
Understand Who You Need to Recruit 
introvert 
extrovert 
analytical 
creative / intuitive 
GALVANIZE 
NEGOTIATE 
SELL 
EXPLORE 
INITIATE 
20

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2.4 change legend in training - handout

  • 1. © 2014 mona sabet Change(Legend in Training) mona sabet 1
  • 2. © 2014 mona sabet What are we talking about? Getting promoted Getting fired Delivering a critical presentation Establishing a new business / product / service line Moving to another city that you have never lived in before daring to do something that pushes you out of your comfort zone 2
  • 3. © 2014 mona sabet EFFECTIVE CHANGE BUILDS LEGENDS 3
  • 4. © 2014 mona sabet Luke Skywalker would have died a Tatooinefarmer instead of becoming a decorated starship pilot who experienced the thrill of saving the galaxy 4 imagine for a moment a world not forced to change…
  • 5. © 2014 mona sabet changeprogress does not necessarily = no change irrelevance definitely = 5
  • 6. © 2014 mona sabet change that happens to you change that you make happen 6 There are 2 kinds of change…
  • 7. © 2014 mona sabet Why is Change Hard? The Hard Life of a Change Agent Deloitte & Touchestudy: most often cited reasons for failing to manage change 8 -18%–Ancillary staff involved too late 1 -60%–Resistance to change 7 -25%–Inadequate team skills 6 -26%–Lack of cross-functional project team 5 -28%–Unrealistic expectations 4 -28%–Lack of senior executive champion 3 -39%–Lack of executive consensus 2 -42%–Limitations of existing systems 7
  • 8. © 2014 mona sabet A Framework for Leading Change 1.Initiate 2.Galvanize 3.Explore 4.Negotiate 5.Sell! 8
  • 9. © 2014 mona sabet Initiate Change is hard because you have to get off the proverbial couch and rock the status quo. How do people motivate themselves to take on a hard challenge ? 9
  • 10. © 2014 mona sabet Initiate The Gender Twist overcoming fear of failure (your own resistance) must believe you can do it without any supporting evidence! I…. I don’t believe it! 10
  • 11. © 2014 mona sabet Galvanize Rise up against the enemy! A common enemy unites and aligns people! Collect together the people that care about achieving a change and excite them to join! 11
  • 12. © 2014 mona sabet To galvanize, you must BE bold provocative loud passionate committed The Gender Twist 12 You must take the stage
  • 13. © 2014 mona sabet Explore who’s involved (stakeholders) what do they like about the way things are has anyone tried to change it before –what happened what could go wrong what is exciting about the change whose support do you need whose expertise to do you need Find out about the hippos http://www.ted.com/talks/ernesto_sirolli_want_to_help_someone_shut_up_and_listen 13
  • 14. © 2014 mona sabet Explore talking about something before you have it all figured out must project a confidence that make others begin to believe you can do it without any supporting evidence! The Gender Twist 14
  • 15. © 2014 mona sabet Negotiate Are you good at dating? Changing the status quo means wooing stakeholders to commit to creating a new normal with you. 15
  • 16. © 2014 mona sabet Negotiate ASK! It isand isn’tpersonal Don’t take things personally But make it a personal relationship Use weak points and be prepared to confront Expect to reach a great outcome Expectations drive behavior The Gender Twist 16
  • 17. © 2014 mona sabet Sell! Not this way! 17
  • 18. © 2014 mona sabet Sell! connect visuallyand emotionally publicize broad based social proof –use names! give people an opportunity to engage make it an identity people want to associate with make it FUN to join the team! 18
  • 19. © 2014 mona sabet Five Very Different Skill Sets 1.Initiate 2.Explore 3.Galvanize 4.Negotiate 5.Sell! 19
  • 20. © 2014 mona sabet Understand Who You Need to Recruit introvert extrovert analytical creative / intuitive GALVANIZE NEGOTIATE SELL EXPLORE INITIATE 20