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CASE STUDY TELETICKET SERVICE
AUTOSCALING IN THE CLOUD
David Geens, Managing Partner Nucleus
Meet the Experts – 10 sep 2015
www.nucleus.be
Content
1. Who am I?
2. Who is Nucleus?
3. The challenge
4. The recipe
5. Q&A
2 Nucleus – Hosting Solution Builder
Who is David Geens?
Nucleus – Hosting Solution Builder3
• 41 year, husband and father,
entrepreneur & Mormon
• Managing Partner Nucleus
• Board member ISPA
• Member registrar forum DNS Belgium
• Author “Het is Cloudy vandaag”
• IT engineer & manager
• Top 20 Datanews influencial IT’ers
Who is Nucleus?
• 15 years of experience with expertise in hosting solutions
• Independent hosting player
• Team of 20 specialised engineers
• Located in Antwerpen
• Operational via 4 datacenters: Antwerpen, Diegem, Nossegem
en Zaventem
• More than 2500 servers under own management
• Figures 2014: € 4 mil turnover & profitable
4 Nucleus – Hosting Solution Builder
What we do: Uptime as a Service
5 Nucleus – Hosting Solution Builder
What we do: Uptime as a Service
6 Nucleus – Hosting Solution Builder
The challenge in this project
Nucleus – Hosting Solution Builder7
The challenge in this project
Nucleus – Hosting Solution Builder8
The challenge in this project
Nucleus – Hosting Solution Builder9
Some figures about Teleticket Services
• #1 ticketing portal in Belgium
• 1.8 million tickets per year
• 4.5 million unique customer
database
• 25.000 tickets per 10 minutes
in topsales
Nucleus – Uptime as a Service10
The challenge: small and big are both beautiful
Nucleus – Hosting Solution Builder11
VS
The application
Nucleus – Uptime as a Service12
The challenge: security
Nucleus – Uptime as a Service13
Wrong answer: vendor lock in
Nucleus – Uptime as a Service14
The recipe: base ingredients
Nucleus – Hosting Solution Builder15
The Nucleus network
16 Nucleus – Hosting Solution Builder
Cloud Servers
Nucleus – Hosting Solution Builder17
Hardware independent
Nucleus – Hosting Solution Builder18
High availability
Nucleus – Hosting Solution Builder19
Always available staff
Nucleus – Hosting Solution Builder20
Load balancing
Nucleus – Hosting Solution Builder21
The secret ingredients
Nucleus – Hosting Solution Builder22
Devops: definition
Nucleus – Hosting Solution Builder23
Devops: where three expertise fields collide
Nucleus – Hosting Solution Builder24
Devops: an endless loop
Nucleus – Hosting Solution Builder25
Strong geeks
Nucleus – Uptime as a Service26
The solution: your personal watchdog
Nucleus – Uptime as a Service27
The result: working together
Nucleus – Uptime as a Service28
The result: Auto Scalability
Nucleus – Hosting Solution Builder29
The result: better security
Nucleus – Uptime as a Service30
The real result
Nucleus – Uptime as a Service31
Recap
• Autoscaling = possible on public, hybrid & public clouds
• Autoscaling = joint effort between sysops & dev
• Autoscaling = sum of upscaling & outscaling
• Replace “autoscaling” by “security” for same results above
Nucleus – Uptime as a Service32
Q & A
Nucleus – Hosting Solution Builder33
CONTACT
David Geens, Managing Partner Nucleus
E: david@nucleus.be
M: +32 475 60 80 11
T: +32 3 275 01 60
www.nucleus.be

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