Cintas provides cleaning services to Aldi stores including restroom cleaning, mopping, and chemical services. Store managers and district managers reported that the Cintas partnership has increased productivity and employee satisfaction after initial difficulties. Cintas regional directors also noted that store visits went well and that the services provided will keep stores clean. The document also recommends standardized workforce management training for employees, with dedicated weekly hours, to address payroll and timekeeping issues across stores.

1. 2015 Intern Project
Cintas Rollout
Work Force Management
Shannon Greenbaum

2. Cintas Rollout
Investigate the Cintas Rollout to ensure proper use across divisions
• Cintas offers a wide variety of cleaning services and products
• Restroom cleaning, mop and towel services, tile cleaning and chemical
services
• Aldi and Cintas partnership
• Began roughly at the end of March
• Services are either end of week or monthly basis

3. Cintas Rollout
• Division Rollout
Pros Cons
Less hassle for employees Lag in supply
On-call if product needed Deep cleaning bathroom services
Constant feedback from all levels Vacation subs
Smooth installation
Locations nearby
Competitive prices

4. Cintas Rollout
• Quotes from Store Managers and District Managers
“I think the Cintas partnership has been really beneficial. I would even like us
to get more services from them. Maybe a uniform partnership??”
“After a rough start, I think the Cintas partnership is now helping stores rather
than hurting them and is increasing productivity and employee satisfaction.”
“I have gotten relatively little feedback from my
managers, which I will assume as being a good
thing.”

5. Cintas Rollout
• Quote from Cintas Regional Directors
“I personally went out to all 12 of our Aldi locations that we service out of
our York location and they went great. All of the managers or supervisors
were very friendly and accommodating. They spent about 15-20 minutes
showing me around there store and providing great feedback on how
much they love the service that we have provided so far.”
“To this date the partnership has gone well. The services that
we provide will ensure that your facilities stay clean and
smelling great ensuring that all of Aldi customers have a great
experience on every visit.”

6. Work Force Management
Create a standardized set/tool for Work Force Management
• Current training initiatives
• Computer based training (CBT)
• Largest section
• 100% required on quiz
• Aspect of in-store training hours

7. Work Force Management
• Employee Confusion
• Store dependent
• Over time
• Uploading time corrections to fix punches
• Breaks
• Payroll
• Swings outs (ex shift manager to cashier)
• Possible Solutions
• “Quick Look” sheet
• List of reminders

8. Work Force Management
• Solution: Standardized Training Schedule
• 3 hours a week of Management training dedicated to work force
management knowledge
• Computer training
• Review of WFM packet
• Trainer must sign off on hours
• Sheet designated solely to WFM sign offs
• Show proficiency before leaving

9. Conclusion
• Work Force Management
• Simple solution
• Employees/Managers surveyed reacted positively
• More organization and oversight required
• Cintas
• Minor glitches
• Overall positive reaction from both sides of partnership
• Possible increase in use of Cintas?

10. THANK YOU