The document discusses the challenges and processes involved in running a cloud-based developer platform, emphasizing the importance of streamlined operations and effective on-call management. It highlights the need for optimization in 24/7 operations, advocating for automation and centralized communication tools to enhance efficiency. The content also suggests maintaining focus on key tasks and fostering creativity within the team.

1. R U N N I N G A C L O U D - B A S E D
D E V E L O P E R P L AT F O R M

2. V P E N G I N E E R I N G
@ N O N K E N
N I K O L A I O N K E N

3. A B O U T W O R K I N G I N T H E C L O U D

4. D E P L O Y I N G O N T H E H I G H WAY

6. Terminal
Collaboration

7. H O W D O W E R U N T H I N G S ?

8. S M A L L C O M PA N Y
E V E RY B O D Y C A N D E P L O Y
E V E RY B O D Y W I L L B E O N C A L L
N O R E A L S P L I T B E T W E E N D E V / O P S

9. S E R V I C E
I N F R A S T R U C T U R E
D ATA D O G PA G E R D U T Y
L
N G
D O C K E R L O G G LY S TAT U S PA G E

10. multiple tab syndrome :(

11. H O W C A N Y O U F O C U S ?

12. E X T R E M E S I T U AT I O N S H E L P O P T I M I Z E

13. 2 4 / 7 / 3 6 5 O P E R AT I O N S R E Q U I R E M E N T S
L O W L AT E N C Y R E Q U I R E M E N T S
S L E E P I S AW E S O M E : )
R E S O L U T I O N S L A ( E . G . N O W O R K S PA C E )

15. R E D A L E R T

16. L E T S TA L K A B O U T P R O C E S S

17. T H E R E A R E T W O K I N D S O F P R O C E S S E S

18. A W E S O M E C R A P

19. Y O U D O N ’ T N O T I C E Y O U D O N O T I C E

20. C R A P

21. R E D A L E R T

22. R E D A L E R T
1am
Alert
???
Ops on-call
1.03am
Statuspage
1.04am
Social
1.05am
Fix
1.15am
Report
1.20am

25. T H AT D I D N ’ T R E A L LY W O R K

26. P R O C E S S W H I C H W O R K S F O R U S

27. A U T O M AT E A L L T H E T H I N G S

28. S L A C K T O T H E R E S C U E

29. / R E D A L E R T

31. R E D A L E R T
✓
Social
1.05am
Report
1.20am1am
Alert
/redalert start
Ops on-call
1.03am
/redalert oncall
Statuspage
1.04am
/redalert statuspage
Fix
1.15am
/redalert log

33. A S A M U S I C I A N
I ’ V E S P E N T H O U R S E V E RY D AY P R A C T I C I N G

34. D E F I N E C L E A R O W N E R S H I P
U S E T H E R I G H T T O O L S
C E N T R A L I Z E C O N V E R S AT I O N

35. A U T O M AT E M O R E

36. / S H I P

38. / H I G H F I V E

40. / E X P E N S E S

42. L E S S O N S L E A R N E D

43. P R O C E S S S H O U L D B E AW E S O M E
D O N T T H I N K A B O U T I T
I T E R AT E O V E R T H E B U M P Y PA RT S
TA K E B A B Y S T E P S

44. S O W H AT N E X T ?

45. S I M P L I F I E D S C A L A B I L I T Y

46. one tab happiness :)

47. F O C U S O N W H AT S I M P O RTA N T
D O N ’ T WA S T E T I M E
U N L O C K C R E AT I V I T Y
I N C R E A S E S P E E D

48. W H AT D O E S S I M P L I F I E D S C A L A B I L I T Y
L O O K L I K E F O R Y O U ?

49. J O I N T H E C O N V E R S AT I O N
@ C L O U D 9 I D E