Our Mission: Delivering quality water and services every day is Jordan Valley Water Conservancy District's top priority. This requires developing, managing, and conserving water resources to provide for current and future population needs, protecting water sources to meet high quality standards, and reliably distributing sufficient quantities of water 24/7. Staff work to build and maintain infrastructure, manage finances, and provide customer service to achieve this mission. Our Vision and Values: The vision is to provide a sustainable water supply promoting well-being. Values center around safety, service, respect, integrity, and leadership in employing innovative practices. Board and Executive Staff: The document lists the board of trustees and executive staff at Jordan Valley Water Conservancy District.

1. Our Mission
Delivering quality water and services every day is our
mission and top priority. This mission requires that
we develop, manage and conserve water resources in
a manner that adequately provides for the needs of a
growing population. It requires that we protect, treat,
and deliver water sources that continually meet the
pristine water quality standards that our customers
expect. It requires that this water is distributed
throughout Salt Lake County and portions of Utah
County in quantities, flow rates and pressures that meet
our customers’ needs. And it requires that we accomplish
all of this 24 hours a day, 365 days a year, without regard
to weather conditions, holidays or time of day.
We gladly pursue this mission. Our quality staff builds
and maintains extensive infrastructure, wisely manages
financial resources, and provides many internal support
functions to achieve our mission. We strive to provide
high-quality customer service, information and technical
support to our customers.
We hope you benefit from our services as we vigorously
pursue our mission: delivering quality water and services
every day!
Our Vision
Our vision is to provide a sustainable water supply to
promote individual and community well-being.
Focusing on this vision enables us to accomplish our
goals and ambitions for future generations, including our
own children and grandchildren.
Our Values
We have identified the following values which center
around our workforce, customers, and ethics:
Safety: We are committed to employee and public safety.
Service: We care about our customers’ needs and strive to
fulfill them.
Respect: We care about our employees and invest in their
success.
Integrity: We believe in doing the right thing, individually
and as an organization.
Leadership: Our passion for quality drives us to employ
innovative practices.
Board of Trustees
Gary C. Swensen, Chair
J. Lynn Crane, Vice Chair
Gregory R. Christensen
Chad G. Nichols
Scott L. Osborne
Stephen W. Owens
Cory L. Rushton
Ronald E. Sperry
Kent L. Winder
Executive Staff
Richard Bay, General Manager/CEO
Bart Forsyth, Assistant General Manager
Alan Packard, Assistant General Manager
Atención!
Muy importante!
Este Reporte de Calidad del Agua Potable contiene información
valiosa sobre la calidad del agua que usted consume. Por favor,
haga que alguien de su confianza le traduzca el contenido del
mismo.
2014
WATERQUALITYREPORT
Water QualityReport

2. Even water quality nerds have
nightmares, usually about a catastrophic
water scenario where they feel
completely helpless. One such event
has been anxiously anticipated for
several years now, but luckily has not
happened—yet.
About 90 percent of the water
delivered by Jordan Valley Water comes
from surface water sources. Surface
water is susceptible to many influences,
and the most alarming in recent memory
is the introduction of quagga mussels
(quaggas), a highly-invasive mussel
species (and reason for the nightmares
mentioned). Quaggas have no natural
enemies, reproduce prolifically, and
do enough damage to alarm even the most
inexperienced water quality manager.
The majority of Jordan Valley Water’s water
comes from the Provo River watershed that
includes several high Uinta Mountain lakes, the
Provo River and its tributaries, and Deer Creek
and Jordanelle reservoirs. With boats accessing
these reservoirs every summer, quaggas can hitch
a ride on any and every unsuspecting water craft.
If a boat picks up even one quagga and is not
cleaned and/or dried before entering a different
body of water, voila! Quagga infestation in the
new body of water. Water managers across the
country have been watching in horror as quaggas
have slowly and methodlically infested bodies of
water from the Great Lakes to Lake Powell. And
just last fall, baby quaggas, or “veligers” were
found in Deer Creek.
What can we do about it? We must be
vigilant in cleaning and drying our boats after
every launch in an infected water body. Drying
your boat between ventures will ensure the death
of any quaggas that happen to be hitching a ride.
The majority of Jordan Valley Water’s surface
water sources are treated at the Jordan Valley
Water Treatment Plant in Herriman. Jordan
Valley Water also treats snowmelt run-off at the
Southeast Regional Water Treatment Plant, which
comes from several mountain streams along the
east bench of the Wasatch Mountains.
The remaining 10 percent of our water
supply comes from groundwater sources located
in a deep underground aquifer. Wells located
primarily in the southeast portion of the Salt
Lake Valley pump water from this aquifer for
delivery to your tap.
PROTECTTREATDELIVER Quagga mussels: the stuff of nightmares at our front door
Quagga mussels attach to and clog virtually any surface,
including boat propellers, water infrastructure, and dam inlets,
causing rampant damage and costing millions to control.
Below: quagga infestations in the U.S. in 2007 versus
today. Their spread across the United States is alarming
water officials nationwide.

3. If you own a boat, your activities could have a major and
ecosystem-altering impact on Utah waterways. Utah
Division of Wildlife Resources says, “Invasive quagga
and zebra mussels are a major threat to our quality of life.
They are small, clam-like creatures that reproduce rapidly
and deplete nutrients in the water. They jeopardize
power and water infrastructures, damage ecosystems and
destroy recreation.” (http://wildlife.utah.gov/invasive-
mussels.html)
Quaggas deplete nutrients in the water.
This is a problem is because the water becomes so clear
that an overgrowth of algae then occurs. “Algal blooms,”
as they’re called, deplete the water of oxygen, which
kills native fish and other water wildlife, disrupting the
ecosystem.
Quaggas jeopardize power and water
infrastructures because they aren’t picky about where
they live out their lives. Their ability to attach to virtually
anything, and the rapidity with which they reproduce,
is astonishing—and damaging. Quaggas have been
responsible for destroying water inlet systems (see
photo, this page) and are incredibly difficult to remove.
Once quaggas take hold in a water body, removing
them is virtually impossible. The maintenance costs are
staggering.
What can be done?
Legislators recently increased boating fees to help cover
the costs of quagga prevention. In the blue box below is a
web address you can visit to see how you can help prevent
the spread of quaggas.
Ways you can help protect our water
• Follow quagga mussel decontamination guidelines at http://wildlife.utah.gov/decontaminate.html.
• Take time to read and follow usage guidelines on signs and pamphlets before you begin activities in the mountains
and reservoirs.
• Continue your water conservation efforts.
• Do your part in preventing runoff of detergents, fertilizers and pesticides into the storm drain system of your
community or into the groundwater.
• Properly dispose of household products such as cleaners, oil or gasoline and unused medicines. (EPA has some
great information at www.epa.gov/epawaste/index.htm.)
• When you notice someone else contaminating the water, remind them that “We all live downstream.”
Please visit www.jvwcd.org for more information on protecting source water.
Why should I care about Quagga mussels?
Photo of cutaway pipe harboring quagga mussels, which are
not choosey about where they populate. Borrowed from http://
rustwire.com/2010/11/10/officials-need-to-know-people-are-
concerned-about-the-great-lakes/.
USGS maps show the spread of quaggas across the United
States. Veligers, or baby quaggas, have been found in Deer
Creek Reservoir.
03

4. Mountain
Lakescollect snow melt
Watershed
Groundwater
wells
Water treatment Plant
to
Chemical
to
Reservoirs
Storage
Aqueduct
distribution
piping
transmission
piping
Aqueduct
Deliver.
Protect.
Your
Neighbor
Hood Home
your
Tap
your
Treat.
physical
&
&purification
disinfection
Jordan Valley Water
Conservancy District
04

5. 05
Water treatment Plant
Pre-sedimentation
PondTreatment
Chemical
addition
Mixng
add Chlorine
and Fluoride
settling
Filtering
Finished Water
Reservoir
PROTECTTREATDELIVER
How do we “clean” water?
Most of the water delivered by Jordan Valley Water
begins as snowmelt, which is pretty clean from the
start. As it travels through various streams, reservoirs,
and rivers it picks up dirt, silt, microbial contaminants,
metals and other impurities that need to be removed
before we can drink it. That’s where water treatment
comes in.
The treatment process has 5
main steps:
Coagulation: Chemicals are added to the
water to neutralize the negatively-charged particles
of dirt and other impurities in the water (don’t
worry, these chemicals are used up during the
treatment process and never reach you).
Flocculation: The water then passes through a
series of mixing chambers that allow the chemicals
and impurities to stick to each other to form
bigger, heavier particles.
Sedimentation: Next the water travels at a slow and steady pace down a long
basin to give those heavy particles time to settle to the bottom. The cleaner water
stays on top, and heads to the filters.
Filtration: This is the last “physical treatment barrier.” Water flows down through
layers of porous coal and fine sand to remove any small particles that have managed
to get through the other processes.
Disinfection: Finally, chlorine is added to kill any remaining microbiological
contaminants like bacteria or viruses. As the water leaves the treatment plant, a small
amount of extra chlorine remains in the water to continue to protect it as it enters the
distribution system.
What leaves the water treatment plant is clean, clear water that is safe for you to
drink right from your tap!

6. You rightfully expect your tap water to be clean
and pure. To fulfill this expectation, Jordan
Valley Water delivers water that is cleaner than
required by State and Federal requirements.
However, we cannot control recontamina-
tion that you might be unintentionally causing
within your own home. Here are a few things
to consider to ensure the clean, safe drinking
water delivered to your home is not degraded
by devices you may use:
Filters and Purifiers
All types of filters and purifiers (point of use
devices) need to be properly maintained and
monitored. Neglected devices may not work
as intended, can become a haven for microbial
growth, or shed filter material into your home’s
tap water. Even the filter in the door of your
refrigerator needs to be properly maintained to
avoid degrading the water quality.
Backflow Prevention Devices
Once the water passes from the distribution
system into your home it is more susceptible
to backflow contamination. Hoses, sprinkler
systems, shop sinks and other water devices
can contaminate the water flowing within your
home and pose a health risk to your family.
Consider installing backflow prevention devises
on any potential hazard.
Water Heaters
Check the temperature
setting for your water
heater. Water that is too
hot can create a burn
hazard, while water that
is too cool can create a
perfect environment for
bacteria to grow. You may
also want to consider
installing a pressure
regulator to prevent any
sudden surges to your
water heater. These can
be found at any general
plumbing supply store, or you can have a
plumber install one for you.
Water Softeners
Water softeners that work with salt are not
free of environmental impact. The salts used
in them end up in water sources downstream.
With that said, many people choose to use
water softeners here in Utah, but they aren’t
necessary if the hardness doesn’t bother you.
Since Jordan Valley Water’s sources average in
hardness from 10 to 12 grains per gallon, it is
important to monitor the settings on your water
softener to make sure that you are softening
your water properly.
Unused Rooms
If you have a kitchen or bathroom that rarely
gets used, you should make a point of running
water through the faucets on a frequent
basis. Stagnant water in pipes and fixtures
are susceptible to microbial growth. Flushing
unused water lines regularly will help prevent
this—and you can use that water on your house
plants!
PROTECTTREATDELIVER Why Does Water Quality Matter in Your Home?

7. Data
WATER QUALITYDefinitions of acronyms used in this table are found on page 8. This table lists only detectable
results for drinking water monitoring completed by Jordan Valley Water Conservancy District
during 2014 (unless otherwise noted). For certain parameters, EPA and/or the State require
monitoring less than once per year because concentration levels are most likely to change
slowly. The presence of compounds in the water does not necessarily indicate that the water
poses a health risk.
UNITS
2014
RANGE
2014
AVERAGE
MONITORING
CRITERIA LIKELY SOURCE(S)/COMMENTS. Unless noted
otherwise, the data presented in this table are from testing
conducted in 2014.MCL MCLG
PRIMARY INORGANICS - monitoring required at least every 3 years for groundwater and at least every 9 years for surface water.
Antimony µg/L ND - 0.90 0.05 6.00 6.00 Discharge from petroleum refineries; fire retardants; ceram-
ics; electronics; solder.
Arsenic µg/L ND - 3.2 1.1 10.0 0.0 Erosion of naturally-occurring deposits and runoff from
orchards.
Barium µg/L 13 - 172 87 2000 2000 Erosion of naturally-occurring deposits.
Copper µg/L ND - 38 2 NE NE Erosion of naturally-occurring deposits.
Chromium µg/L ND - 0.6 0.0 100.0 100.0 Discharge from steel and pulp mills, erosion of naturally-
occurring deposits.
Fluoride mg/L 0.2 - 1.0 0.6 4.0 4.0 Erosion of naturally-occurring deposits and discharges from
fertilizers. Fluoride added at source.
Lead µg/L ND - 1.0 0.1 NE NE Erosion of naturally-occurring deposits.
Mercury µg/L ND - 0.20 0.02 2.00 2.00 Erosion of naturally-occurring deposits and runoff from
landfills.
Nickel µg/L ND - 4.5 0.0 NE NE Erosion of naturally-occurring deposits
Nitrate mg/L ND - 3.7 1.5 10.0 10.0 Runoff from fertilizer, leaching from septic tanks, and
naturally-occurring organic material.
Selenium µg/L ND - 3.1 0.9 50.0 50.0 Erosion of naturally-occurring deposits.
Sodium mg/L 5.4 - 79.9 17.5 NE NE Erosion of naturally-occurring deposits and runoff from road
de-icing.
Sulfate mg/L 13 - 104 37 1000 NE Erosion of naturally-occurring deposits.
TDS mg/L 120 - 688 261 2000 NE Erosion of naturally-occurring deposits.
Turbidity (ground
water and surface
water sources)
NTU
0.02 - 2.84
0.01 - 0.74
0.34/0.03 5.0/0.3 TT
Suspended material from soil runoff. MCL is 0.3 NTU 95% of the time
for surface water and 5.0 for groundwater. (The maximum turbidity is
from a groundwater source. The average turbidity reflects blending
of surface water and groundwater sources. 100% of turbidity data
points were below the MCL.)
Lowest Monthly %
Meeting TT
% 100% (Treatment Technique requirement applies only to treated surface water sources)
SECONDARY INORGANICS - aesthetic standards
Chloride mg/L 9 - 170 36 SS = 250 NE Erosion of naturally-occurring deposits.
Iron µg/L ND - 200 13 SS = 300 NE Erosion of naturally-occurring deposits.
Manganese µg/L ND - 5 0 SS = 50 NE Erosion of naturally-occuring deposits.
pH 6.9 - 8.3 7.7 SS = 6.5 -
8.5
NE Naturally occurring.
Silver µg/L ND - 0.5 0.0 SS = 100 NE Erosion of naturally-occurring deposits.
Zinc µg/L ND - 30.0 0.1 SS = 5000 NE Erosion of naturally-occurring deposits.
VOCs
Chloroform µg/L ND - 36.8 4.6 UR NE By-product of drinking water disinfection.
Dibromochlorometh-
ane
µg/L ND - 1.6 0.4 UR NE By-product of drinking water disinfection.
Bromodichlorometh-
ane
µg/L ND - 5.5 1.3 UR NE By-product of drinking water disinfection.
All Other Parameters µg/L None Detected Various Various Various sources.
PESTICIDES/PCBs/SOCs
All parameters µg/L None Detected Various Various Various sources.
07

8. Data
WATER QUALITY
UNITS
2014
RANGE
2014
AVERAGE
MONITORING
CRITERIA LIKELY SOURCE(S)/COMMENTS. Unless noted
otherwise, the data presented in this table are from testing
conducted in 2014.MCL MCLG
RADIOLOGICAL
Radium 226 pCi/L -0.01 - 0.70 0.15 NE NE Decay of natural and man-made deposits.
Radium 228 pCi/L 0.13 - 3.00 0.83 NE NE Decay of natural and man-made deposits.
Radium 226 & 228 pCi/L 0.18 - 3.11 0.97 5.00 NE Decay of natural and man-made deposits.
Gross-Alpha pCi/L -1.2 - 12.0 3.1 15 NE Decay of natural and man-made deposits.
Gross-Beta pCi/L 1.1 - 14.0 6.3 50.0 NE Decay of natural and man-made deposits.
Uranium µg/L ND - 118.0 13.3 30.0 NE The high maximum result is not a violations, but triggers
quarterly monitoring. Decay of naturally occurring deposits.
Radon pCi/L -9 to -1 -6 NE NE Naturally occurring in soil.
DISINFECTANTS/DISINFECTION BY-PRODUCTS
Chlorine mg/L 0.0 - 1.2 0.5 4.0 NE Drinking water disinfectant.
Chlorine Dioxide µg/L 0 - 209 5 800 NE Drinking water disinfectant.
Chlorite mg/L 0.10 - 0.67 0.39 1.00 0.80 By-product of drinking water disinfection.
TTHMs µg/L ND - 84.5 24.7 80.0 NE High result is not a violation. Violation is determined on an-
nual location avg. By-product of drinking water disinfection.
HAA5s µg/L ND - 51.5 17.7 60.0 NE By-product of drinking water disinfection.
HAA6s µg/L 6.8 - 44.9 21.8 UR NE By-product of drinking water disinfection.
Highest Annual Location-wide Average TTHM = 42.1 µg/L, HAA5s = 27.8 µg/L
ORGANIC MATERIAL
Total Organic Carbon mg/L 0.6 - 2.6 1.8 TT NE Naturally occurring.
Dissolved Organic
Carbon
mg/L 2.0 - 2.5 2.3 TT NE Naturally occurring.
UV-254 1/cm 0.006 - 0.050 0.024 UR NE
This is a measure of the concentration of UV-absorbing organic com-
pounds. Naturally occurring.
LEAD and COPPER (tested at the consumer’s tap) - monitoring required at least every 3 years.
Copper µg/L 11 - 370 114 AL = 1300 NE Copper violation is determined by the 90th percentile result.
Corrosion of household plumbing systems, erosion of naturally-
occurring deposits.
Lead µg/L ND - 87 5 AL = 15 NE Lead violation is determined by the 90th percentile result. Corrosion
of household plumbing systems, erosion of naturally-occurring
deposits.
90th Percentile Copper = 258 ppb, Lead = 4.2 ppb
# of sites above Action Level Copper = 0, Lead = 2
PROTOZOA (sampled at source water)
Cryptosporidium Oocysts/1L ND - 0.09 0.00 TT 0.00 Parasite that enters lakes and rivers through sewage and animal
waste.
Giardia Cysts/1L ND - 1.10 0.42 TT 0.00 Parasite that enters lakes and rivers through sewage and animal
waste.
MICROBIOLOGICAL
HPC MPN/mL ND - 738.0 46.2 500 0.0
The high maximum result is not a violation because the HPC value
is calculated into the Not >5% positive coliform samples per month.
Even with this result the 5% was not exceeded.
Total Coliform
% Positive
per month
0.00% -
0.76%
0.07% Not >5% 0.00
MCL is for monthly compliance. All repeat samples were negative; no
violations were issued. Human and animal fecal waste; naturally-
occurring in the environment.
UNREGULATED CONTAMINANT MONITORING RULE (UCMR)
Chlorate µg/L ND - 225.2 30.3 UR NE
The UCMR is a monitoring program mandated by EPA. It
requires public water systems to monitor various sites every
three (3) years for different parameters selected by EPA. This
rule collects occurance data on parameters that EPA is con-
sidering for regulation. Sometime EPA includes parameters
that already have an MCL but they would like to know the
occurance of it at significantly lower levels than the current
analytical method allows.
Chromium (total) µg/L ND - 3.241 0.607 100 100
Chromium-6 µg/L ND - 4.212 0.684 UR NE
Molybdenum µg/L ND - 7.529 2.127 UR NE
Strontium µg/L 80.7 - 972.6 360.3 UR NE
Vanadium µg/L ND - 5.173 0.854 UR NE
08

9. 05
Data
WATER QUALITY
UNITS
2014
RANGE
2014
AVERAGE
MONITORING
CRITERIA LIKELY SOURCE(S)/COMMENTS. Unless noted
otherwise, the data presented in this table are from testing
conducted in 2014.MCL MCLG
UNREGULATED PARAMETERS - monitoring not required
Alkalinity, Bicarbonate mg/L 60 - 288 145 UR NE Naturally occurring.
Alkalinity, Carbonate mg/L ND - 13 0 UR NE Naturally occurring.
Alkalinity, CO2 mg/L 45 - 212 107 UR NE Naturally occurring.
Alkalinity, Hydroxide mg/L None Detected UR NE Naturally occurring.
Alkalinity, Total (CaCo3) mg/L 15 - 236 121 UR NE Naturally occurring.
Bromide µg/L ND - 10.51 0.00 UR NE Naturally occurring.
Calcium mg/L 15 - 84 46 UR NE Erosion of naturally-occurring deposits.
Chemical Oxygen Demand mg/L ND - 18 11 UR NE Measures amount of organic compounds in water. Naturally occurring.
Conductance µmhos/cm 53 - 917 425 UR NE Naturally occurring.
Geosmin ng/L ND - 20.6 3.6 UR NE Naturally-occurring organic compound associated with musty odor.
Hardness, calcium mg/L 16 - 176 130 UR NE Erosion of naturally-occurring deposits.
Hardness, total mg/L
grains/gallon
48 - 402
3 - 23
171
10
UR NE Erosion of naturally-occurring deposits.
Magnesium mg/L 2.7 - 47.0 13.9 UR NE Erosion of naturally-occurring deposits.
Molybdenum µg/L 0.8 - 0.8 0.8 UR NE By-product of copper and tungsten mining.
Oil and grease mg/L ND - 19 6 UR NE Petroleum hydrocarbons can either occur from natural
underground deposits or from man-made lubricants.
Orthophosphates µg/L ND - 140.0 2.6 UR NE Erosion of naturally-occurring deposits.
TSS (total suspended
solids)
mg/L ND - 4 0 UR NE Erosion of naturally-occurring deposits.
Turbidity
(distribution system)
NTU 0.02 - 0.61 0.13 UR NE Suspended material from soil runoff.
Vanadium µg/L None Detected UR NE Naturally occurring.
1/cm: Reciprocal centimeters.
AL (Action Level): The concentration of a contaminant which, if exceeded,
triggers treatment or other requirements a water system must follow.
CFU/100 ml: Colony-forming units per 100 milliliters.
CU: Color unit.
EPA: Environmental Protection Agency
FDA: Food and Drug Administration
HAA5s: Haloacetic acids.
MCL (Maximum Contaminant Level): The highest level of a contaminant in
drinking water below which there is no known or expected risk to health.
MCLG (Maximum Contaminant Level Goal): Goal for highest allowable limit
of contaminant.
MFL: Millions of fibers per liter.
MRDL (Maximum Residual Disinfectant Level): The max residual allowable for
chlorine added to drinking water for disinfection purposes.
mg/L: Milligrams per liter, or parts per million (like 1 minute in 2 years).
MPN/mL: Most probable number per milliliter.
NA: Not applicable.
ND: None detected.
NE: None established.
ng/L: Nanograms per liter, or parts per trillion (like 1 minute in 2 million years).
NTU (Nephelometric Turbidity Units): A measure of water clarity.
pCi/L: Picocuries per liter.
pg/L: Picograms per liter, or parts per quadrillion (like 1 minute in 2 billion
years).
Range: Values shown are a range of measured values. Single values indicate a
single measured value.
SS: Secondary Standard
TT (Treatment Technique): A required treatment process intended to reduce
the level of a contaminant in drinking water.
TTHMs: Total trihalomethanes.
TDS: Total dissolved solids.
TOC: Total organic carbon.
TON: Threshold odor number.
TSS: Total suspended solids.
µmhos/cm: microohms per centimeter.
µg/L: Micrograms per liter, or parts per billion (like 1 minute in 2,000 years).
UR: Unregulated at this time.
UV-254: Ultraviolet light measured at a wavelength of 254 1/cm.

10. 10
Cryptosporidium
Cryptosporidium is a naturally-occurring, microscopic
organism that may enter lakes and rivers from the fecal
matter of humans or infected domestic and wild animals.
When healthy adults are exposed to Cryptosporidium
through the food or water they ingest, it can cause
diarrhea, fever and stomach pains. For individuals
with compromised immune systems, exposure to
Cryptosporidium may pose a more serious health threat.
We are committed to providing protection against
Cryptosporidium and other microorganisms by using
a multi-barrier treatment approach. Although we are
already meeting all EPA Cryptosporidium requirements
with existing facilities and technologies, we will continue
to pursue new technologies that may provide improved
protection.
Radon
Radon is a colorless, odorless gas found naturally in soil.
While it can be present in drinking water obtained from
underground sources, it is not typically a concern for water
from surface sources such as lakes and rivers. EPA estimates
radon in drinking water contributes less than two percent
to the total radon levels found in air (radon in the air is the
most likely source for health concerns). Radon in water can
escape into the air when showering or cooking. The amount
of radon present in water provided by Jordan Valley Water
(as listed in the water quality data table) is not considered a
health threat.
Lead
If present, elevated levels of lead can cause serious health
problems, especially for pregnant women and young
children. Lead enters drinking water primarily from
materials and components associated with service lines
and home plumbing. We are committed to providing
high quality drinking water, but cannot control the
variety of materials used in residential plumbing. If you’re
concerned that your plumbing may be causing elevated
lead and copper levels, contact us at 801.446.2000 for more
information. Information on lead in drinking water, testing
methods, and steps you can take to minimize exposure is
also available from EPA at 1-800-426-4791, or www.epa.
gov/safewater/lead.
Message from EPA
Monday - Friday, 8 a.m. to 5 p.m.
Billing & Service questions: (801) 565-4300
Water Quality questions: (801) 446-2000
Although the water we treat and deliver is very high quality, there are some
contaminants that EPA wants you to be aware of—all of which are listed in our
data table at the levels they occur. Questions? Give us a call. 801-446-2000.