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ww w. t e c h n o l o g y c o u n c i l s . o r g 
2014 National Survey 
of Technology, Policy 
and Strategic Issues 
© 2014 Technology Councils of North America. All rights reserved.
About TECNA | CompTIA | TechAmerica 
About TECNA 
The Technology Councils of North America (TECNA) represents almost 50+ IT and 
Technology trade organizations who, in turn, represent more than 22,000 technology-related 
companies in North America. TECNA serves its members and the industry through 
its strong peer-to-peer network and its regional initiatives to raise the visibility and 
viability of the technology industry. 
About CompTIA 
CompTIA is the voice of the world’s information technology (IT) industry. Its members 
are the companies at the forefront of innovation; and the professionals responsible for 
maximizing the benefits organizations receive from their investments in technology. 
CompTIA is dedicated to advancing industry growth through its educational programs, 
market research, networking events, professional certifications, and public policy 
advocacy. 
TechAmerica is the public sector and public policy department of CompTIA, advocating 
before decision-makers at the state, federal and international levels of government. 
Representing technology companies of all sizes, TechAmerica is committed to 
expanding market opportunities and driving the competitiveness of the U.S. 
technology industry around the world.
About This Research 
The data for this quantitative study was collected via an online survey conducted during October 2014. A total of 
1,561 senior (C-level) U.S. IT and business executives belonging to one of the regional technology associations 
affiliated with the Technology Councils of North America (TECNA) participated in the survey. 
The margin of sampling error at the 95% confidence level for the overall results is +/- 2.53 percentage points. 
Sampling error is larger for subgroups of the data, such as region or company size. 
As with any survey, sampling error is only one source of possible error. While non-sampling error cannot be 
accurately calculated, precautionary steps were taken in all phases of the survey design, collection and processing 
of the data to minimize its influence. 
The study was conducted in conjunction with the Computing Technology Industry Association (CompTIA), with data 
collection support from Decipher, Inc. 
CompTIA is a member of the Market Research Association (MRA) and adheres to its guidelines for research best 
practices and ethics. Any questions about the research methodology or data collection can be directed to 
research@comptia.org. 
For questions or issues related to TECNA, contact TECNA’s executive director Bob Moore, bmoore@tecna.org.
Profile of Survey Respondents 
Industry Sector Number of Employees 
23% Less than 10 
9% 10 to 19 
14% 20 to 49 
11% 50 to 99 
17% 100 to 499 
5% 500 to 999 
22% 1,000 or more employees 
Job Level 
43% CEO, President, Owner, etc. 
30% Executive - CIO, CTO, CFO, CMO, COO, VP or equivalent 
19% Management – Director, Team Leader or equivalent 
3% Consultant 
3% Other 
20% IT services / Solution providers 
12% Enterprise Software 
11% Consulting 
7% Healthcare / Life sciences 
5% Finance 
4% Digital media / E-commerce 
4% Cloud service provider 
4% Telecommunications services / ISP 
3% Hardware / OEM 
2% Data / Analytics 
2% Advanced manufacturing 
2% Social / Web 
2% Energy technology / Cleantech 
1% Mobile apps 
1% Semiconductor 
21% Other
Geographic Segmentation Categories 
This report contains a number comparisons among geographic regions. The 
following groupings are based on standard U.S. Census Bureau categorizations. 
Northeast (n=277) 
 Connecticut Technology Council (CTC) 
 Greater Philadelphia Alliance for Capital & Technologies (PACT) 
 Massachusetts Technology Leadership Council (MLTC) 
 New Hampshire High Tech Council (NHHTC) 
 New York Technology Council (NYTECH) 
 Tech Collective (Rhode Island) 
Midwest (n=346) 
 Illinois Technology Association (ITA) 
 Minnesota High Tech Association (MHTA) 
 Northeast Ohio Software Association (NEOSA) 
 Technology Association of Nebraska 
 Technology Council of Greater Kansas City (KCNext) 
South (n=538) 
 Austin Technology Council (ATC) 
 Council for Entrepreneurial Development (CED) 
 Chattanooga Technology Council 
 Chesapeake Regional Tech Council (CRTC) 
 Howard Tech Council 
 Metroplex Technology Business Council (MTBC) 
 Nashville Technology Council 
 North Carolina Technology Association (NCTA) 
 Roanoke-Blacksburg Technology Council 
 Tampa Bay Technology Forum (TBTF) 
 Technology Association of Georgia (TAG) 
 Technology Association of Louisville Kentucky (TALK) 
 Tech Birmingham 
West (n=400) 
 Arizona Technology Council (ATC) 
 California Technology Council 
 Colorado Technology Association 
 Idaho Technology Council (ITC) 
 New Mexico Technology Council 
 Technology Association of Oregon (TAO) 
 Utah Technology Council (UTC) 
 Washington Technology Industry Association (WTIA)
Key Findings 
- The 2014 TECNA National Survey of Technology, Policy and Strategic Issues reveals positives on a number of fronts. Measures of business 
sentiment improved across-the-board, continuing the upward sloping trend since 2012. The rating of the overall U.S. economy increased 
the most year-over-year (6.8 percentage points), significantly closing the gap with the tech sector, which continues to out-perform. The 
rating of the tech sector improved 5.9 points to 71.9 on a 100-point scale. The self-assessment portion of the business sentiment rating 
improved a modest 3.4 points to 72.2, but overall, executives express the most confidence in their own company’s position. At a macro 
regional level, few differences in the ratings exist, although differences do emerge at the individual state level. For the tech sector rating, 
the Midwest region experienced the most improvement, jumping from most bearish in 2012 to most bullish in 2014. 
- Looking ahead over the next two quarters, 41% of executives expect further improvement in the U.S. economy. In contrast, only 22% 
project a strengthening global economy. A slightly greater number (25%) actually expect the global economy to deteriorate over this 
period. This likely reflects concerns over the continued sluggishness in the Euro Area, some slowing in key emerging markets and the 
general uncertainty of international conflicts. Nearly half of respondents expect improvement in the tech sector, while a nearly equal 
number expects the sector to maintain its position. With many sectors of national and global economies moving in lock-step, out-performing 
the mean, which has been the case with the tech sector the past few years, is especially notable. Interestingly, the smallest of 
companies in this study – those in the under 10 employee range and those in the 10-99 range, have slightly more positive outlooks than 
larger firms. This may be a function of smaller firms operating primarily regionally versus larger firms that may be more reliant on 
overseas revenue streams and therefore more exposed to any softening in the global economy. 
- Positive business sentiment is often a useful directional guide because of the actions it may foretell. For example, consistent with the 
improvements in the sentiment measures, approximately 6 in 10 executives plan to increase their investments in new products or 
business lines at their company. Additionally, 52% plan to spend more on technology and 34% plan to make general capital expenditures. 
Business travel is an oft-used proxy for business health. Fifty-one percent of TECNA executives, up from 37% in 2013, expect to increase 
their level of business travel, suggesting more customer visits, meetings, trips to conferences and related. 
- While sentiment is generally positive, executives recognize the many factors that can quickly derail growth. Topping the list this year is 
the concern over the umbrella category of talent shortages, labor prices and employee churn. Concern jumped 13 points from 34% in 
2013 to 47% in 2014. In an industry marked by disruption and commoditization, downward pressure on pricing and lower margins are 
perennial concerns. Thirty-eight percent of executives rated that as a key concern. On a positive note, the data suggests an improving 
landscape for access to credit and capital. Concern fell from 36% in 2012, to 29% in 2013 and 23% in 2014. Of course, access to credit and 
capital is heavily dependent on company size and very small firms continue to face challenges in this area.
Key Findings Continued 
- As noted previously, shortages of talent, labor inflation and employee churn rank as top concerns among tech sector executives. To 
further quantify this concern, a NET 74% indicates there is a significant or moderate shortage in the quality of workers in their state or 
region. A near equal number – 76%, indicates there is a quantity shortage. Relatively few believe the labor market in the tech sector is in 
equilibrium, meaning the supply of labor roughly equals demand. Executives in the West region rate the shortage as most severe, while 
executives in the Northeast relatively less so. 
- With an unemployment rate well under the national rate, computer, software and related tech jobs have experienced strong demand 
over the past few years. The tech sector, as the largest employer of these positions, will likely keep the momentum going. According to 
the TECNA study, 63% of executives report a planned increase in headcount due to newly created positions. Another 34% are in the 
process of back-filling openings for existing positions. Both rates are on par with 2013. A NET 15% of executives expect layoffs, stemming 
from either the permanent elimination of certain positions or layoffs associated with weak sales or business cycle issues. Small (10-99 
employees) and medium-size (100-499) companies voice the strongest commitment to expanding their workforces as a result of 
expansion and newly created positions. In contrast, large companies are most likely to be in a position of back-filling openings. The TECNA 
research highlights the predicament many companies find themselves in: demand for labor (aka job openings) not aligned with the supply 
for labor (aka pool of qualified candidates). The study did not go into detail on the specifics on the positions where the disconnect is 
greatest, but generally, it parallels innovation and growth areas: cybersecurity, cloud, big data, mobility, business process automation and 
so forth. 
- Public policy and technology increasingly intersect. As technology affects more areas of the economy on more levels, touch points with 
the policy arena become inescapable. Moreover, the pace of innovation continues to accelerate, widening the gap between the 
deployment of technology and the rate at which policies and regulations can keep up. At a Federal level, TECNA executives see few 
positives. Only 15% (net) rate the Federal government as doing a good job in supporting the interests of the tech sector. State and local 
governments fair slightly better, with 37% rating their performance as it relates to supporting the tech sector as well or very well. It is 
unclear from the results if the ratings reflect disappointment over specific actions or inactions, or if it is more a general expression of 
frustration over gridlock and dysfunction. Another contributing factor may be the belief held by many TECNA executives that their region 
is under-performing its potential. Executives may see opportunities to grow the tech sector in their region, contingent on a coordinated 
policy effort to overcome hurdles such as workforce issues, regulatory uncertainty, tax code complexity, or infrastructure inadequacies. 
- The sectors TECNA executives expect to drive growth in the short-term include: software/apps, life sciences/healthcare tech, 
data/analytics, IT services and cloud computing/data center. Although relatively low in the ratings, the growth driver with the largest 
percent change over the next two years is energy technology/cleantech.
Section 1 
Assessment 
of Business 
Conditions 
and the 
Economy
Business Sentiment Continues to Trend Upward 
46.3 46.3 
62.1 
66.4 
50.8 
56.4 
66.0 
68.8 
54.6 
63.2 
71.9 72.2 
Global Economy 
Rating 
U.S. Economy 
Rating 
Tech Sector 
Rating 
Company Self- 
Assessment Rating 
2012 2013 2014 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Rating on a 100-point scale
53.0 
61.5 
69.6 69.9 
55.4 
63.3 
72.9 72.9 
55.4 
64.4 
72.4 71.7 
54.0 
62.8 
72.1 
73.7 
Global 
Economy… 
U.S. 
Economy… 
Tech 
Sector… 
Company Self- 
Assessment… 
Northeast 
Midwest 
South 
West 
Business Sentiment Segmentation: 
Regional Ratings 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=277, Midwest=346, South=538, West=400
Business Sentiment Regional Trending 
U.S. Economy Rating Tech Sector Rating 
2012 2013 2014 2012 2013 2014 
Northeast 46.0 54.1 61.5 64.1 63.6 69.6 
Midwest 46.9 57.8 63.3 65.2 65.6 72.9 
South 46.7 58.2 64.4 65.9 67.4 72.4 
West 45.6 56.2 62.8 63.9 67.0 72.1 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=277, Midwest=346, South=538, West=400
53.4 
61.3 
70.8 
67.7 
55 
63.2 
71.1 72.2 
55.9 
65.1 
74.5 75.9 
54.4 
63.7 
72.1 73.6 
Global 
Economy… 
U.S. 
Economy… 
Tech 
Sector… 
Company Self- 
Assessment… 
Micro Firm 
Small Firm 
Medium Firm 
Large Firm 
Business Sentiment Segmentation: 
Firm Size Ratings 
<10 employees 
10-99 employees 
100-499 employees 
500+ employees 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=277, Midwest=346, South=538, West=400
6-Month Outlook Generally Favorable 
Global 
Economy 
U.S. 
Economy 
Tech 
Sector 
Company Self- 
Assessment 
22% 
52% 
25% 
41% 
48% 
11% 
47% 
49% 
4% 
65% 
33% 
3% 
% Expecting 
Improvement 
% Expecting 
No Change 
% Expecting 
Weakening 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives
21% 
42% 
46% 
64% 
25% 
38% 
46% 
58% 
23% 
44% 
48% 
67% 
21% 
40% 
50% 
68% 
Global 
Economy… 
U.S. 
Economy… 
Tech 
Sector… 
Company Self- 
Assessment… 
Northeast 
Midwest 
South 
West 
6-Month Outlook Segmentation: 
Regional Expectations for Improvement 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=277, Midwest=346, South=538, West=400
21% 
41% 
49% 
70% 
24% 
41% 
48% 
70% 
21% 
40% 
46% 
64% 
22% 
42% 
45% 
54% 
Global 
Economy… 
U.S. 
Economy… 
Tech 
Sector… 
Company Self- 
Assessment… 
Micro Firm 
Small Firm 
Medium Firm 
Large Firm 
6-Month Outlook Segmentation: 
Firm Size Expectations for Improvement 
<10 employees 
10-99 employees 
100-499 employees 
500+ employees 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Micro=352, Small=515, Medium=269, Large=424
% Expecting Improvement % Expecting No Change or Weakening 
IT Services Firms Enterprise Software Firms Telecom/ISP/Cloud Consulting Firms 
63% 
27% 
63% 
37% 
70% 
30% 
53% 
47% 
65% 
35% 
58% 
42% 
6-Month Outlook Segmentation: 
Expectations for Improvement at Their Company Among Different Types of Tech Firms 
71% 
29% 
Digital 
Media/Apps/Dat 
a Firms 
Healthcare/Life 
sciences Firms 
OEM/Adv 
Mfg/Semiconductor Firms Other Firms 
72% 
28% 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives
Section 2 
Business 
Investment 
Drivers and 
Factors that 
Could Slow 
Growth
Business Investment Expectations 
3% 
4% 
5% 
5% 
5% 
6% 
4% 
8% 
5% 
58% 
71% 
35% 
43% 
44% 
44% 
46% 
51% 
39% 
34% 
24% 
Planning 
Increases 
62% 
52% 
51% 
51% 
47% 
45% 
58% 
Investments in new products or business lines 
Staffing levels in technical positions 
Technology expenditures 
Marketing/advertising expenditures 
Business travel 
Staffing levels in non-technical positions 
Staff training or professional development 
Capital expenditures (e.g. non technology) 
Cost cutting 
Timeframe: over next 6 months 
Planning 
Decreases 
No Change 
Expected 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives
Business Investment Expectations Trending 
27% 
33% 
42% 
41% 
51% 
53% 
51% 
52% 
47% 
51% 
62% 
59% 
59% 
57% 
23% 
32% 
37% 
42% 
47% 
51% 
57% 
24% 
34% 
51% 
45% 
52% 
58% 
Investments in new products or business lines 
Staffing levels in technical positions 
Marketing/advertising expenditures 
Technology expenditures 
Staffing levels in non-technical positions 
Staff training or professional development 
Business travel 
Capital expenditures (e.g. non technology) 
Cost cutting 
2014 
2013 
2012 
% expecting to increase investment or activity 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives
Business Investment Segmentation 
Percent indicating a planned increase in investment over next 6 months 
Planned Increase Northeast Midwest South West 
Staffing levels in technical positions 54% 58% 59% 58% 
Investments in new products or business lines 62% 58% 62% 65% 
Marketing/advertising expenditures 54% 46% 50% 55% 
Technology expenditures 50% 47% 54% 56% 
Staffing levels in non-technical positions 49% 42% 47% 52% 
Planned Increase Micro Firms Small Firms Medium Firms Large Firms 
Staffing levels in technical positions 47% 67% 67% 49% 
Investments in new products or business lines 57% 66% 64% 59% 
Marketing/advertising expenditures 56% 64% 49% 31% 
Technology expenditures 51% 54% 55% 49% 
Staffing levels in non-technical positions 40% 60% 55% 33% 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=277, Midwest=346, South=538, West=400
Executives Express a Range of Concerns Over 
Factors that Could Slow Business Activity 
4% 
5% 
5% 
4% 
12% 
12% 
13% 
22% 
35% 
35% 
35% 
35% 
36% 
32% 
16% 
36% 
47% 
19% 
36% 
22% 
31% 
4% 
10% 
20% 
28% 
29% 
34% 
27% 
44% 
42% 
33% 
38% 
34% 
3% 
10% 
16% 
19% 
23% 
27% 
35% 
38% 
47% 
Talent shortage/labor prices/employee churn 
Lower margins/downward pressure on pricing 
Unexpected shock 
Domestic competition 
General lack of confidence/paralysis 
Government regulation 
Disruptive technologies or business models 
Weak corporate demand 
Access to credit/capital 
Weak consumer demand 
Stock market volatility 
Overseas competition 
Input/commodity price inflation 
Weak export market 
2014 
2013 
2012 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives
Growth Inhibitors Segmentation 
Percent indicating a planned INCREASE in investment over next 6 months 
Planned Increase Northeast Midwest South West 
Talent shortage/employee retention/workforce 42% 50% 45% 50% 
Lower margins/downward pressure on pricing 36% 36% 40% 37% 
Government regulation 32% 32% 37% 35% 
Disruptive technologies/business models 27% 30% 28% 26% 
Access to credit/capital 27% 15% 22% 27% 
Planned Increase Micro Firms Small Firms Medium Firms Large Firms 
Talent shortage/employee retention/workforce 28% 53% 59% 47% 
Lower margins/downward pressure on pricing 26% 35% 43% 47% 
Government regulation 33% 30% 30% 43% 
Disruptive technologies/business models 18% 25% 34% 35% 
Access to credit/capital 39% 29% 13% 8% 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives
Section 3 
Workforce 
Issues
Perceptions of Tech Talent Availability [Quantity] 
2% 
9% 
14% 
44% 
25% 
1% 
7% 
12% 
49% 
27% 
Significant 
surplus 
Moderate 
surplus 
Equilibrium, 
supply roughly 
equals demand 
Moderate 
shortage 
Significant 
shortage 
2013 2014 
NET 
shortage 
in talent 
quantity 
in 2014 
= 76% 
NET surplus 
or equilibrium 
in 2014 
= 20% 
Perceptions of quantity and quality of tech talent in respondents’ state/region 
Note: don’t know responses not shown 
Source: TECNA 
Base: 1,521 senior U.S. technology and business executives
Perceptions of Tech Talent Quality 
Perceptions of quantity and quality of tech talent in respondents’ state/region | quality was not addressed in the 2013 survey 
1% 
7% 
15% 
51% 
23% 
Significant 
surplus 
Moderate 
surplus 
Equilibrium, 
supply roughly 
equals demand 
Moderate 
shortage 
Significant 
shortage 
NET 
shortage 
of quality 
talent in 
2014 
= 74% 
NET surplus 
or equilibrium 
in 2014 
= 23% 
Note: don’t know responses not shown 
Source: TECNA 
Base: 1,521 senior U.S. technology and business executives
Perceptions of Tech Talent Availability Segmentation 
Perceptions of quantity and quality of tech talent in respondents’ state/province/region 
69% 
42% 
76% 76% 
53% 52% 
80% 
48% 
27% 
23% 24% 32% 
Northeast Midwest South West 
Perception of 
a significant 
shortage 
Perception of 
a moderate 
shortage 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=270, Midwest=339, South=515, West=383
Perceptions of Tech Talent Availability Segmentation 
NET 
shortage 
Enterprise Software firms 49% 
84% 
51% 
45% 
54% 
57% 
50% 
43% 
47% 
23% 
15% 
20% 
34% 
25% 
20% 
33% 
33% 
IT Services firms 
Consulting firms 
Digital Media/Apps/Data firms 
Telecom/ISP/Cloud firms 
Healthcare/Life sciences firms 
OEM/Adv Mfg/Semiconductor firms 
Other types of firms 
Perception of a 
significant shortage 
Perception of a 
moderate shortage 
84% 
77% 
79% 
77% 
70% 
59% 
70% 
Source: TECNA 
Base: 1,521 senior U.S. technology and business executives
Workforce Gains / Losses Projections 
17% 
5% 
5% 
8% 
Timeframe: over next 12 months 
31% 
63% 
16% 
7% 
34% 
63% 
Hiring staff - positions newly 
created or additional headcount 
Hiring staff - back-fill openings 
for existing headcount 
Laying-off staff - positions that 
have been permanently eliminated 
Laying-off staff - positions reduced due to downsizing, 
slow sales or other business cycle issues 
None of above - expect no hiring nor layoffs 
2014 
2013 
Source: TECNA 
Base: 1,521 senior U.S. technology and business executives
Workforce Gains / Losses Projections Segmentation 
4% 2% 
10% 
57% 
6% 4% 
33% 
74% 
7% 6% 
44% 
66% 
11% 10% 
51% 52% Micro 
<10 employees 
Small Firm 
10-99 employees 
Medium Firm 
100-499 employees 
Large Firm 
500+ employees 
Hiring staff - 
positions newly 
created or 
additional 
headcount 
Hiring staff - 
back-fill openings 
for existing 
headcount 
Laying-off staff - 
positions that 
have been 
permanently 
eliminated 
Laying-off staff – 
positions reduced due 
to downsizing, slow 
sales or other business 
cycle issues 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Micro=340, Small=506, Medium=260, Large=411
Workforce Gains / Losses Projections Segmentation 
6% 5% 
33% 
60% 
10% 
6% 
36% 
58% 
8% 7% 
34% 
64% 
4% 3% 
34% 
66% 
Northeast 
Midwest 
South 
West 
Hiring staff - 
positions newly 
created or 
additional 
headcount 
Hiring staff - 
back-fill openings 
for existing 
headcount 
Laying-off staff - 
positions that 
have been 
permanently 
eliminated 
Laying-off staff – 
positions reduced 
due to downsizing, 
slow sales or other 
business cycle issues 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=270, Midwest=339, South=515, West=383
Section 4 
Public Policy 
Issues
Rating of How Well Government Represents 
the Interests of the Tech Sector 
Rating of Federal Government Rating of State/Local Government 
15% 
30% 
41% 
12% 
1% 
15% 
30% 
41% 
14% 
1% 
Very 
poorly 
Poorly Just 
okay 
Well Very 
well 
2013 2014 
9% 
16% 
38% 
28% 
8% 
7% 
17% 
39% 
29% 
8% 
Very 
poorly 
Poorly Just 
okay 
Well Very 
well 
2013 2014 
Source: TECNA 
Base: 1,500 senior U.S. technology and business executives
Rating of How Well State/Regional Government 
Represents the Interests of the Tech Sector 
41% 
43% 
16% 
43% 43% 
14% 
48% 
40% 
12% 
44% 
40% 
16% 
NET poorly Just okay NET well 
Northeast 
Midwest 
South 
West 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=270, Midwest=339, South=515, West=383
Preferences for Policy Actions in 2015 
10% 
14% 
19% 
21% 
18% 
15% 
26% 
25% 
25% 
26% 
25% 
20% 
24% 
37% 
44% 
46% 
41% 
43% 
41% 
40% 
3% 
11% 
18% 
25% 
22% 
25% 
32% 
36% 
42% 
STEM education at higher ed levels 
STEM education K-12 level 
Taxation and/or regulation reform 
Access to capital for tech companies 
Access to state level funding for innovation 
Govt. efficiency through the use of technology 
Increased broadband deployment 
Promotion of business between public sector and tech companies 
Tech infrastructure in schools 
Immigration policy to allow more STEM skilled workers 
Modernization of telecommunications laws 
Opportunities for tech transfer to create new tech companies 
Tech adoption in healthcare in rural and urban areas 
Access to public data 
Immigration policy to restrict STEM workers 
2014 
2013 
na Source: TECNA 
Base: 1,504 senior U.S. technology and business executives
Perceptions of Most Negative Aspects of Tax Policies 
12% 
3% 
9% 
17% 
22% 
33% 
16% 
5% 
10% 
15% 
28% 
26% 
Tax code complexity and the time and burden 
required of businesses to manage taxes 
Corporate tax rates that are generally 
too high on businesses 
Too many tax deductions or loopholes for 
special interests or sophisticated taxpayers 
Personal tax rates that are generally too 
high on consumers 
Tax policy governing the repatriation 
of overseas profits 
Don't know / other 
2014 
2013 
Source: TECNA 
Base: 1,477 senior U.S. technology and business executives
Perceptions of Most Negative Aspects of 
Tax Policies Segmentation 
Planned Increase Northeast Midwest South West 
Tax code complexity and the time and burden 
26% 24% 33% 26% 
required of businesses to manage taxes 
Too many tax deductions or loopholes for special 
interests or sophisticated taxpayers 
20% 17% 10% 18% 
Corporate tax rates that are generally too high on 
businesses 
22% 26% 28% 28% 
Personal tax rates that are generally too high on 
consumers 
11% 7% 10% 10% 
Tax policy governing the repatriation of overseas 
profits 
4% 7% 4% 3% 
Planned Increase Micro Firms Small Firms Medium Firms Large Firms 
Tax code complexity and the time and burden 
36% 29% 26% 22% 
required of businesses to manage taxes 
Too many tax deductions or loopholes for special 
interests or sophisticated taxpayers 
17% 16% 17% 12% 
Corporate tax rates that are generally too high on 
businesses 
24% 30% 26% 24% 
Personal tax rates that are generally too high on 
consumers 
10% 8% 12% 10% 
Tax policy governing the repatriation of overseas 
profits 
3% 4% 2% 8% 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=259, Midwest=323, South=516, West=379
Self Assessment of Desirability of 
Local Area/Region for Tech Startups 
20% 
41% 
36% 
16% 
54% 
28% 
9% 
45% 
42% 
9% 
41% 
47% 
Lower-tier 
location for 
tech startups 
Mid-tier 
location 
for tech 
startups 
Top-tier 
location 
for tech 
startups 
Northeast 
Midwest 
South 
West 
The Midwest’s self-assessment 
as a top-tier location for tech 
startups increased 8 percentage 
points over 2013, the most of any 
region.
Self Assessment of Desirability of 
Local Area/Region for Tech Startups 
30% 
63% 
4% 
30% 
62% 
3% 
32% 
58% 
6% 
36% 
54% 
7% 
Performing at 
about its potential 
Under-performing 
its potential 
Out-performing 
its potential 
Northeast 
Midwest 
South 
West 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=259, Midwest=323, South=516, West=379
% of Executives Believing the Tech Sector in Their 
Region Under-performs Its Potential 
63% 
58% 
62% 
58% 
69% 
70% 
54% 
62% 
Northeast 
Midwest 
South 
West 
2014 2013 
Source: TECNA 
Base: 1,561 senior U.S. technology and business executives 
Northeast=259, Midwest=323, South=516, West=379
Perceptions of Factors Contributing to a 
Healthy Tech Sector in Region 
6% 
4% 
0% 
0% 
11% 
9% 
10% 
15% 
0% 
35% 
27% 
25% 
23% 
49% 
45% 
56% 
2% 
7% 
9% 
14% 
26% 
26% 
24% 
36% 
44% 
57% 
Quality of life 
Entrepreneurship/innovation ecosystem 
Skilled workforce 
Cost advantages 
Business friendly environment 
Research universities 
University alignment with industry needs 
General infrastructure capacity 
Early, mid, late-stage financing capacity 
commercial sector ecosystem 
Transportation capacity/quality 
K-12 education 
Other factors 
2014 
2013 
na 
na 
na Source: TECNA 
Base: 1,481 senior U.S. technology and business executives
Perceptions of Factors Contributing to a 
Healthy Tech Sector Segmentation 
Planned Increase Northeast Midwest South West 
Quality of life 49% 55% 55% 69% 
Entrepreneurship/innovation ecosystem 45% 42% 41% 50% 
Skilled workforce 42% 39% 32% 37% 
Cost advantages 11% 23% 34% 32% 
Business friendly environment 11% 20% 33% 33% 
Research universities 37% 20% 30% 19% 
University alignment with industry needs 29% 25% 28% 17% 
General infrastructure capacity 11% 20% 14% 13% 
Early, mid, late-stage financing capacity 18% 8% 6% 9% 
Commercial sector ecosystem 9% 14% 7% 7% 
Transportation capacity/quality 10% 12% 5% 3% 
K-12 education 4% 8% 3% 1%
Perceptions of Factors that can Inhibit 
Tech Sector Growth / Performance 
8% 
13% 
11% 
11% 
11% 
12% 
17% 
0 
27% 
26% 
0 
28% 
33% 
36% 
34% 
44% 
4% 
10% 
14% 
17% 
21% 
26% 
31% 
38% 
Early, mid, late stage financing capacity 
Costs 
Workforce 
Transportation capacity / quality 
K-12 education 
Business environment 
University/college alignment with industry needs 
Entrepreneurship / innovation ecosystem 
General infrastructure capacity / quality 
Commercial sector ecosystem 
Research universities / R&D capacity 
Quality of life 
2014 
2013 
na 
na 
Source: TECNA 
Base: 1,470 senior U.S. technology and business executives
Expectations of Sectors’ Ability to Drive 
Innovation / Startups / Job Growth 
3% 
3% 
2% 
2% 
2% 
3% 
1% 
4% 
1% 
8% 
8% 
6% 
9% 
30% 
24% 
22% 
1% 
4% 
6% 
6% 
8% 
10% 
14% 
22% 
Life sciences or healthcare technology 
Software / apps 
Data / analytics 
Cybersecurity 
Data center/cloud computing infrastructure 
IT services 
Energy technology / Cleantech 
Advanced manufacturing 
Broadcasting / Digital media / entertainment technology 
Telecommunications 
Defense / military technology 
Advanced materials 
2-Year Outlook 
Today 
Source: TECNA 
Base: 1,441 senior U.S. technology and business executives

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2014 TECNA National Survey of Techncology, Policy & Strategic Issues

  • 1. ww w. t e c h n o l o g y c o u n c i l s . o r g 2014 National Survey of Technology, Policy and Strategic Issues © 2014 Technology Councils of North America. All rights reserved.
  • 2. About TECNA | CompTIA | TechAmerica About TECNA The Technology Councils of North America (TECNA) represents almost 50+ IT and Technology trade organizations who, in turn, represent more than 22,000 technology-related companies in North America. TECNA serves its members and the industry through its strong peer-to-peer network and its regional initiatives to raise the visibility and viability of the technology industry. About CompTIA CompTIA is the voice of the world’s information technology (IT) industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organizations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through its educational programs, market research, networking events, professional certifications, and public policy advocacy. TechAmerica is the public sector and public policy department of CompTIA, advocating before decision-makers at the state, federal and international levels of government. Representing technology companies of all sizes, TechAmerica is committed to expanding market opportunities and driving the competitiveness of the U.S. technology industry around the world.
  • 3.
  • 4. About This Research The data for this quantitative study was collected via an online survey conducted during October 2014. A total of 1,561 senior (C-level) U.S. IT and business executives belonging to one of the regional technology associations affiliated with the Technology Councils of North America (TECNA) participated in the survey. The margin of sampling error at the 95% confidence level for the overall results is +/- 2.53 percentage points. Sampling error is larger for subgroups of the data, such as region or company size. As with any survey, sampling error is only one source of possible error. While non-sampling error cannot be accurately calculated, precautionary steps were taken in all phases of the survey design, collection and processing of the data to minimize its influence. The study was conducted in conjunction with the Computing Technology Industry Association (CompTIA), with data collection support from Decipher, Inc. CompTIA is a member of the Market Research Association (MRA) and adheres to its guidelines for research best practices and ethics. Any questions about the research methodology or data collection can be directed to research@comptia.org. For questions or issues related to TECNA, contact TECNA’s executive director Bob Moore, bmoore@tecna.org.
  • 5. Profile of Survey Respondents Industry Sector Number of Employees 23% Less than 10 9% 10 to 19 14% 20 to 49 11% 50 to 99 17% 100 to 499 5% 500 to 999 22% 1,000 or more employees Job Level 43% CEO, President, Owner, etc. 30% Executive - CIO, CTO, CFO, CMO, COO, VP or equivalent 19% Management – Director, Team Leader or equivalent 3% Consultant 3% Other 20% IT services / Solution providers 12% Enterprise Software 11% Consulting 7% Healthcare / Life sciences 5% Finance 4% Digital media / E-commerce 4% Cloud service provider 4% Telecommunications services / ISP 3% Hardware / OEM 2% Data / Analytics 2% Advanced manufacturing 2% Social / Web 2% Energy technology / Cleantech 1% Mobile apps 1% Semiconductor 21% Other
  • 6. Geographic Segmentation Categories This report contains a number comparisons among geographic regions. The following groupings are based on standard U.S. Census Bureau categorizations. Northeast (n=277)  Connecticut Technology Council (CTC)  Greater Philadelphia Alliance for Capital & Technologies (PACT)  Massachusetts Technology Leadership Council (MLTC)  New Hampshire High Tech Council (NHHTC)  New York Technology Council (NYTECH)  Tech Collective (Rhode Island) Midwest (n=346)  Illinois Technology Association (ITA)  Minnesota High Tech Association (MHTA)  Northeast Ohio Software Association (NEOSA)  Technology Association of Nebraska  Technology Council of Greater Kansas City (KCNext) South (n=538)  Austin Technology Council (ATC)  Council for Entrepreneurial Development (CED)  Chattanooga Technology Council  Chesapeake Regional Tech Council (CRTC)  Howard Tech Council  Metroplex Technology Business Council (MTBC)  Nashville Technology Council  North Carolina Technology Association (NCTA)  Roanoke-Blacksburg Technology Council  Tampa Bay Technology Forum (TBTF)  Technology Association of Georgia (TAG)  Technology Association of Louisville Kentucky (TALK)  Tech Birmingham West (n=400)  Arizona Technology Council (ATC)  California Technology Council  Colorado Technology Association  Idaho Technology Council (ITC)  New Mexico Technology Council  Technology Association of Oregon (TAO)  Utah Technology Council (UTC)  Washington Technology Industry Association (WTIA)
  • 7. Key Findings - The 2014 TECNA National Survey of Technology, Policy and Strategic Issues reveals positives on a number of fronts. Measures of business sentiment improved across-the-board, continuing the upward sloping trend since 2012. The rating of the overall U.S. economy increased the most year-over-year (6.8 percentage points), significantly closing the gap with the tech sector, which continues to out-perform. The rating of the tech sector improved 5.9 points to 71.9 on a 100-point scale. The self-assessment portion of the business sentiment rating improved a modest 3.4 points to 72.2, but overall, executives express the most confidence in their own company’s position. At a macro regional level, few differences in the ratings exist, although differences do emerge at the individual state level. For the tech sector rating, the Midwest region experienced the most improvement, jumping from most bearish in 2012 to most bullish in 2014. - Looking ahead over the next two quarters, 41% of executives expect further improvement in the U.S. economy. In contrast, only 22% project a strengthening global economy. A slightly greater number (25%) actually expect the global economy to deteriorate over this period. This likely reflects concerns over the continued sluggishness in the Euro Area, some slowing in key emerging markets and the general uncertainty of international conflicts. Nearly half of respondents expect improvement in the tech sector, while a nearly equal number expects the sector to maintain its position. With many sectors of national and global economies moving in lock-step, out-performing the mean, which has been the case with the tech sector the past few years, is especially notable. Interestingly, the smallest of companies in this study – those in the under 10 employee range and those in the 10-99 range, have slightly more positive outlooks than larger firms. This may be a function of smaller firms operating primarily regionally versus larger firms that may be more reliant on overseas revenue streams and therefore more exposed to any softening in the global economy. - Positive business sentiment is often a useful directional guide because of the actions it may foretell. For example, consistent with the improvements in the sentiment measures, approximately 6 in 10 executives plan to increase their investments in new products or business lines at their company. Additionally, 52% plan to spend more on technology and 34% plan to make general capital expenditures. Business travel is an oft-used proxy for business health. Fifty-one percent of TECNA executives, up from 37% in 2013, expect to increase their level of business travel, suggesting more customer visits, meetings, trips to conferences and related. - While sentiment is generally positive, executives recognize the many factors that can quickly derail growth. Topping the list this year is the concern over the umbrella category of talent shortages, labor prices and employee churn. Concern jumped 13 points from 34% in 2013 to 47% in 2014. In an industry marked by disruption and commoditization, downward pressure on pricing and lower margins are perennial concerns. Thirty-eight percent of executives rated that as a key concern. On a positive note, the data suggests an improving landscape for access to credit and capital. Concern fell from 36% in 2012, to 29% in 2013 and 23% in 2014. Of course, access to credit and capital is heavily dependent on company size and very small firms continue to face challenges in this area.
  • 8. Key Findings Continued - As noted previously, shortages of talent, labor inflation and employee churn rank as top concerns among tech sector executives. To further quantify this concern, a NET 74% indicates there is a significant or moderate shortage in the quality of workers in their state or region. A near equal number – 76%, indicates there is a quantity shortage. Relatively few believe the labor market in the tech sector is in equilibrium, meaning the supply of labor roughly equals demand. Executives in the West region rate the shortage as most severe, while executives in the Northeast relatively less so. - With an unemployment rate well under the national rate, computer, software and related tech jobs have experienced strong demand over the past few years. The tech sector, as the largest employer of these positions, will likely keep the momentum going. According to the TECNA study, 63% of executives report a planned increase in headcount due to newly created positions. Another 34% are in the process of back-filling openings for existing positions. Both rates are on par with 2013. A NET 15% of executives expect layoffs, stemming from either the permanent elimination of certain positions or layoffs associated with weak sales or business cycle issues. Small (10-99 employees) and medium-size (100-499) companies voice the strongest commitment to expanding their workforces as a result of expansion and newly created positions. In contrast, large companies are most likely to be in a position of back-filling openings. The TECNA research highlights the predicament many companies find themselves in: demand for labor (aka job openings) not aligned with the supply for labor (aka pool of qualified candidates). The study did not go into detail on the specifics on the positions where the disconnect is greatest, but generally, it parallels innovation and growth areas: cybersecurity, cloud, big data, mobility, business process automation and so forth. - Public policy and technology increasingly intersect. As technology affects more areas of the economy on more levels, touch points with the policy arena become inescapable. Moreover, the pace of innovation continues to accelerate, widening the gap between the deployment of technology and the rate at which policies and regulations can keep up. At a Federal level, TECNA executives see few positives. Only 15% (net) rate the Federal government as doing a good job in supporting the interests of the tech sector. State and local governments fair slightly better, with 37% rating their performance as it relates to supporting the tech sector as well or very well. It is unclear from the results if the ratings reflect disappointment over specific actions or inactions, or if it is more a general expression of frustration over gridlock and dysfunction. Another contributing factor may be the belief held by many TECNA executives that their region is under-performing its potential. Executives may see opportunities to grow the tech sector in their region, contingent on a coordinated policy effort to overcome hurdles such as workforce issues, regulatory uncertainty, tax code complexity, or infrastructure inadequacies. - The sectors TECNA executives expect to drive growth in the short-term include: software/apps, life sciences/healthcare tech, data/analytics, IT services and cloud computing/data center. Although relatively low in the ratings, the growth driver with the largest percent change over the next two years is energy technology/cleantech.
  • 9. Section 1 Assessment of Business Conditions and the Economy
  • 10. Business Sentiment Continues to Trend Upward 46.3 46.3 62.1 66.4 50.8 56.4 66.0 68.8 54.6 63.2 71.9 72.2 Global Economy Rating U.S. Economy Rating Tech Sector Rating Company Self- Assessment Rating 2012 2013 2014 Source: TECNA Base: 1,561 senior U.S. technology and business executives Rating on a 100-point scale
  • 11. 53.0 61.5 69.6 69.9 55.4 63.3 72.9 72.9 55.4 64.4 72.4 71.7 54.0 62.8 72.1 73.7 Global Economy… U.S. Economy… Tech Sector… Company Self- Assessment… Northeast Midwest South West Business Sentiment Segmentation: Regional Ratings Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=277, Midwest=346, South=538, West=400
  • 12. Business Sentiment Regional Trending U.S. Economy Rating Tech Sector Rating 2012 2013 2014 2012 2013 2014 Northeast 46.0 54.1 61.5 64.1 63.6 69.6 Midwest 46.9 57.8 63.3 65.2 65.6 72.9 South 46.7 58.2 64.4 65.9 67.4 72.4 West 45.6 56.2 62.8 63.9 67.0 72.1 Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=277, Midwest=346, South=538, West=400
  • 13. 53.4 61.3 70.8 67.7 55 63.2 71.1 72.2 55.9 65.1 74.5 75.9 54.4 63.7 72.1 73.6 Global Economy… U.S. Economy… Tech Sector… Company Self- Assessment… Micro Firm Small Firm Medium Firm Large Firm Business Sentiment Segmentation: Firm Size Ratings <10 employees 10-99 employees 100-499 employees 500+ employees Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=277, Midwest=346, South=538, West=400
  • 14. 6-Month Outlook Generally Favorable Global Economy U.S. Economy Tech Sector Company Self- Assessment 22% 52% 25% 41% 48% 11% 47% 49% 4% 65% 33% 3% % Expecting Improvement % Expecting No Change % Expecting Weakening Source: TECNA Base: 1,561 senior U.S. technology and business executives
  • 15. 21% 42% 46% 64% 25% 38% 46% 58% 23% 44% 48% 67% 21% 40% 50% 68% Global Economy… U.S. Economy… Tech Sector… Company Self- Assessment… Northeast Midwest South West 6-Month Outlook Segmentation: Regional Expectations for Improvement Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=277, Midwest=346, South=538, West=400
  • 16. 21% 41% 49% 70% 24% 41% 48% 70% 21% 40% 46% 64% 22% 42% 45% 54% Global Economy… U.S. Economy… Tech Sector… Company Self- Assessment… Micro Firm Small Firm Medium Firm Large Firm 6-Month Outlook Segmentation: Firm Size Expectations for Improvement <10 employees 10-99 employees 100-499 employees 500+ employees Source: TECNA Base: 1,561 senior U.S. technology and business executives Micro=352, Small=515, Medium=269, Large=424
  • 17. % Expecting Improvement % Expecting No Change or Weakening IT Services Firms Enterprise Software Firms Telecom/ISP/Cloud Consulting Firms 63% 27% 63% 37% 70% 30% 53% 47% 65% 35% 58% 42% 6-Month Outlook Segmentation: Expectations for Improvement at Their Company Among Different Types of Tech Firms 71% 29% Digital Media/Apps/Dat a Firms Healthcare/Life sciences Firms OEM/Adv Mfg/Semiconductor Firms Other Firms 72% 28% Source: TECNA Base: 1,561 senior U.S. technology and business executives
  • 18. Section 2 Business Investment Drivers and Factors that Could Slow Growth
  • 19. Business Investment Expectations 3% 4% 5% 5% 5% 6% 4% 8% 5% 58% 71% 35% 43% 44% 44% 46% 51% 39% 34% 24% Planning Increases 62% 52% 51% 51% 47% 45% 58% Investments in new products or business lines Staffing levels in technical positions Technology expenditures Marketing/advertising expenditures Business travel Staffing levels in non-technical positions Staff training or professional development Capital expenditures (e.g. non technology) Cost cutting Timeframe: over next 6 months Planning Decreases No Change Expected Source: TECNA Base: 1,561 senior U.S. technology and business executives
  • 20. Business Investment Expectations Trending 27% 33% 42% 41% 51% 53% 51% 52% 47% 51% 62% 59% 59% 57% 23% 32% 37% 42% 47% 51% 57% 24% 34% 51% 45% 52% 58% Investments in new products or business lines Staffing levels in technical positions Marketing/advertising expenditures Technology expenditures Staffing levels in non-technical positions Staff training or professional development Business travel Capital expenditures (e.g. non technology) Cost cutting 2014 2013 2012 % expecting to increase investment or activity Source: TECNA Base: 1,561 senior U.S. technology and business executives
  • 21. Business Investment Segmentation Percent indicating a planned increase in investment over next 6 months Planned Increase Northeast Midwest South West Staffing levels in technical positions 54% 58% 59% 58% Investments in new products or business lines 62% 58% 62% 65% Marketing/advertising expenditures 54% 46% 50% 55% Technology expenditures 50% 47% 54% 56% Staffing levels in non-technical positions 49% 42% 47% 52% Planned Increase Micro Firms Small Firms Medium Firms Large Firms Staffing levels in technical positions 47% 67% 67% 49% Investments in new products or business lines 57% 66% 64% 59% Marketing/advertising expenditures 56% 64% 49% 31% Technology expenditures 51% 54% 55% 49% Staffing levels in non-technical positions 40% 60% 55% 33% Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=277, Midwest=346, South=538, West=400
  • 22. Executives Express a Range of Concerns Over Factors that Could Slow Business Activity 4% 5% 5% 4% 12% 12% 13% 22% 35% 35% 35% 35% 36% 32% 16% 36% 47% 19% 36% 22% 31% 4% 10% 20% 28% 29% 34% 27% 44% 42% 33% 38% 34% 3% 10% 16% 19% 23% 27% 35% 38% 47% Talent shortage/labor prices/employee churn Lower margins/downward pressure on pricing Unexpected shock Domestic competition General lack of confidence/paralysis Government regulation Disruptive technologies or business models Weak corporate demand Access to credit/capital Weak consumer demand Stock market volatility Overseas competition Input/commodity price inflation Weak export market 2014 2013 2012 Source: TECNA Base: 1,561 senior U.S. technology and business executives
  • 23. Growth Inhibitors Segmentation Percent indicating a planned INCREASE in investment over next 6 months Planned Increase Northeast Midwest South West Talent shortage/employee retention/workforce 42% 50% 45% 50% Lower margins/downward pressure on pricing 36% 36% 40% 37% Government regulation 32% 32% 37% 35% Disruptive technologies/business models 27% 30% 28% 26% Access to credit/capital 27% 15% 22% 27% Planned Increase Micro Firms Small Firms Medium Firms Large Firms Talent shortage/employee retention/workforce 28% 53% 59% 47% Lower margins/downward pressure on pricing 26% 35% 43% 47% Government regulation 33% 30% 30% 43% Disruptive technologies/business models 18% 25% 34% 35% Access to credit/capital 39% 29% 13% 8% Source: TECNA Base: 1,561 senior U.S. technology and business executives
  • 25. Perceptions of Tech Talent Availability [Quantity] 2% 9% 14% 44% 25% 1% 7% 12% 49% 27% Significant surplus Moderate surplus Equilibrium, supply roughly equals demand Moderate shortage Significant shortage 2013 2014 NET shortage in talent quantity in 2014 = 76% NET surplus or equilibrium in 2014 = 20% Perceptions of quantity and quality of tech talent in respondents’ state/region Note: don’t know responses not shown Source: TECNA Base: 1,521 senior U.S. technology and business executives
  • 26. Perceptions of Tech Talent Quality Perceptions of quantity and quality of tech talent in respondents’ state/region | quality was not addressed in the 2013 survey 1% 7% 15% 51% 23% Significant surplus Moderate surplus Equilibrium, supply roughly equals demand Moderate shortage Significant shortage NET shortage of quality talent in 2014 = 74% NET surplus or equilibrium in 2014 = 23% Note: don’t know responses not shown Source: TECNA Base: 1,521 senior U.S. technology and business executives
  • 27. Perceptions of Tech Talent Availability Segmentation Perceptions of quantity and quality of tech talent in respondents’ state/province/region 69% 42% 76% 76% 53% 52% 80% 48% 27% 23% 24% 32% Northeast Midwest South West Perception of a significant shortage Perception of a moderate shortage Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=270, Midwest=339, South=515, West=383
  • 28. Perceptions of Tech Talent Availability Segmentation NET shortage Enterprise Software firms 49% 84% 51% 45% 54% 57% 50% 43% 47% 23% 15% 20% 34% 25% 20% 33% 33% IT Services firms Consulting firms Digital Media/Apps/Data firms Telecom/ISP/Cloud firms Healthcare/Life sciences firms OEM/Adv Mfg/Semiconductor firms Other types of firms Perception of a significant shortage Perception of a moderate shortage 84% 77% 79% 77% 70% 59% 70% Source: TECNA Base: 1,521 senior U.S. technology and business executives
  • 29. Workforce Gains / Losses Projections 17% 5% 5% 8% Timeframe: over next 12 months 31% 63% 16% 7% 34% 63% Hiring staff - positions newly created or additional headcount Hiring staff - back-fill openings for existing headcount Laying-off staff - positions that have been permanently eliminated Laying-off staff - positions reduced due to downsizing, slow sales or other business cycle issues None of above - expect no hiring nor layoffs 2014 2013 Source: TECNA Base: 1,521 senior U.S. technology and business executives
  • 30. Workforce Gains / Losses Projections Segmentation 4% 2% 10% 57% 6% 4% 33% 74% 7% 6% 44% 66% 11% 10% 51% 52% Micro <10 employees Small Firm 10-99 employees Medium Firm 100-499 employees Large Firm 500+ employees Hiring staff - positions newly created or additional headcount Hiring staff - back-fill openings for existing headcount Laying-off staff - positions that have been permanently eliminated Laying-off staff – positions reduced due to downsizing, slow sales or other business cycle issues Source: TECNA Base: 1,561 senior U.S. technology and business executives Micro=340, Small=506, Medium=260, Large=411
  • 31. Workforce Gains / Losses Projections Segmentation 6% 5% 33% 60% 10% 6% 36% 58% 8% 7% 34% 64% 4% 3% 34% 66% Northeast Midwest South West Hiring staff - positions newly created or additional headcount Hiring staff - back-fill openings for existing headcount Laying-off staff - positions that have been permanently eliminated Laying-off staff – positions reduced due to downsizing, slow sales or other business cycle issues Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=270, Midwest=339, South=515, West=383
  • 32. Section 4 Public Policy Issues
  • 33. Rating of How Well Government Represents the Interests of the Tech Sector Rating of Federal Government Rating of State/Local Government 15% 30% 41% 12% 1% 15% 30% 41% 14% 1% Very poorly Poorly Just okay Well Very well 2013 2014 9% 16% 38% 28% 8% 7% 17% 39% 29% 8% Very poorly Poorly Just okay Well Very well 2013 2014 Source: TECNA Base: 1,500 senior U.S. technology and business executives
  • 34. Rating of How Well State/Regional Government Represents the Interests of the Tech Sector 41% 43% 16% 43% 43% 14% 48% 40% 12% 44% 40% 16% NET poorly Just okay NET well Northeast Midwest South West Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=270, Midwest=339, South=515, West=383
  • 35. Preferences for Policy Actions in 2015 10% 14% 19% 21% 18% 15% 26% 25% 25% 26% 25% 20% 24% 37% 44% 46% 41% 43% 41% 40% 3% 11% 18% 25% 22% 25% 32% 36% 42% STEM education at higher ed levels STEM education K-12 level Taxation and/or regulation reform Access to capital for tech companies Access to state level funding for innovation Govt. efficiency through the use of technology Increased broadband deployment Promotion of business between public sector and tech companies Tech infrastructure in schools Immigration policy to allow more STEM skilled workers Modernization of telecommunications laws Opportunities for tech transfer to create new tech companies Tech adoption in healthcare in rural and urban areas Access to public data Immigration policy to restrict STEM workers 2014 2013 na Source: TECNA Base: 1,504 senior U.S. technology and business executives
  • 36. Perceptions of Most Negative Aspects of Tax Policies 12% 3% 9% 17% 22% 33% 16% 5% 10% 15% 28% 26% Tax code complexity and the time and burden required of businesses to manage taxes Corporate tax rates that are generally too high on businesses Too many tax deductions or loopholes for special interests or sophisticated taxpayers Personal tax rates that are generally too high on consumers Tax policy governing the repatriation of overseas profits Don't know / other 2014 2013 Source: TECNA Base: 1,477 senior U.S. technology and business executives
  • 37. Perceptions of Most Negative Aspects of Tax Policies Segmentation Planned Increase Northeast Midwest South West Tax code complexity and the time and burden 26% 24% 33% 26% required of businesses to manage taxes Too many tax deductions or loopholes for special interests or sophisticated taxpayers 20% 17% 10% 18% Corporate tax rates that are generally too high on businesses 22% 26% 28% 28% Personal tax rates that are generally too high on consumers 11% 7% 10% 10% Tax policy governing the repatriation of overseas profits 4% 7% 4% 3% Planned Increase Micro Firms Small Firms Medium Firms Large Firms Tax code complexity and the time and burden 36% 29% 26% 22% required of businesses to manage taxes Too many tax deductions or loopholes for special interests or sophisticated taxpayers 17% 16% 17% 12% Corporate tax rates that are generally too high on businesses 24% 30% 26% 24% Personal tax rates that are generally too high on consumers 10% 8% 12% 10% Tax policy governing the repatriation of overseas profits 3% 4% 2% 8% Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=259, Midwest=323, South=516, West=379
  • 38. Self Assessment of Desirability of Local Area/Region for Tech Startups 20% 41% 36% 16% 54% 28% 9% 45% 42% 9% 41% 47% Lower-tier location for tech startups Mid-tier location for tech startups Top-tier location for tech startups Northeast Midwest South West The Midwest’s self-assessment as a top-tier location for tech startups increased 8 percentage points over 2013, the most of any region.
  • 39. Self Assessment of Desirability of Local Area/Region for Tech Startups 30% 63% 4% 30% 62% 3% 32% 58% 6% 36% 54% 7% Performing at about its potential Under-performing its potential Out-performing its potential Northeast Midwest South West Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=259, Midwest=323, South=516, West=379
  • 40. % of Executives Believing the Tech Sector in Their Region Under-performs Its Potential 63% 58% 62% 58% 69% 70% 54% 62% Northeast Midwest South West 2014 2013 Source: TECNA Base: 1,561 senior U.S. technology and business executives Northeast=259, Midwest=323, South=516, West=379
  • 41. Perceptions of Factors Contributing to a Healthy Tech Sector in Region 6% 4% 0% 0% 11% 9% 10% 15% 0% 35% 27% 25% 23% 49% 45% 56% 2% 7% 9% 14% 26% 26% 24% 36% 44% 57% Quality of life Entrepreneurship/innovation ecosystem Skilled workforce Cost advantages Business friendly environment Research universities University alignment with industry needs General infrastructure capacity Early, mid, late-stage financing capacity commercial sector ecosystem Transportation capacity/quality K-12 education Other factors 2014 2013 na na na Source: TECNA Base: 1,481 senior U.S. technology and business executives
  • 42. Perceptions of Factors Contributing to a Healthy Tech Sector Segmentation Planned Increase Northeast Midwest South West Quality of life 49% 55% 55% 69% Entrepreneurship/innovation ecosystem 45% 42% 41% 50% Skilled workforce 42% 39% 32% 37% Cost advantages 11% 23% 34% 32% Business friendly environment 11% 20% 33% 33% Research universities 37% 20% 30% 19% University alignment with industry needs 29% 25% 28% 17% General infrastructure capacity 11% 20% 14% 13% Early, mid, late-stage financing capacity 18% 8% 6% 9% Commercial sector ecosystem 9% 14% 7% 7% Transportation capacity/quality 10% 12% 5% 3% K-12 education 4% 8% 3% 1%
  • 43. Perceptions of Factors that can Inhibit Tech Sector Growth / Performance 8% 13% 11% 11% 11% 12% 17% 0 27% 26% 0 28% 33% 36% 34% 44% 4% 10% 14% 17% 21% 26% 31% 38% Early, mid, late stage financing capacity Costs Workforce Transportation capacity / quality K-12 education Business environment University/college alignment with industry needs Entrepreneurship / innovation ecosystem General infrastructure capacity / quality Commercial sector ecosystem Research universities / R&D capacity Quality of life 2014 2013 na na Source: TECNA Base: 1,470 senior U.S. technology and business executives
  • 44. Expectations of Sectors’ Ability to Drive Innovation / Startups / Job Growth 3% 3% 2% 2% 2% 3% 1% 4% 1% 8% 8% 6% 9% 30% 24% 22% 1% 4% 6% 6% 8% 10% 14% 22% Life sciences or healthcare technology Software / apps Data / analytics Cybersecurity Data center/cloud computing infrastructure IT services Energy technology / Cleantech Advanced manufacturing Broadcasting / Digital media / entertainment technology Telecommunications Defense / military technology Advanced materials 2-Year Outlook Today Source: TECNA Base: 1,441 senior U.S. technology and business executives