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Five things you should consider for
your sites user experience Jan Hagen, Meetup 2013
Create dashboards in GA                                                              1




                                                                          Track patterns in Google Analytics
                                                                          If you have little time to spend on tracking user experiences in Google
                                                                          Analytics, please try to setup some of the standard dashboards they
                                                                          have to track how your page performs.



                                                                                       Save time. Add dashboards that are
                                                                                       important for you to understand your
                                                                                       users; tech, demographic, behavior.

                                                                                       http://www.google.com/analytics/
                                                                                       learn/solutions-gallery.html
                                                                                       Download examples

2   5 THINGS YOU CAN DO TO BETTER YOUR SITES USER EXPERIENCE - BY JAN HAGEN
PERFORMANCE TRACKING
LOCAL USAGE OF SITE
POPULARITY DASHBOARD
2




    Track your internal search
2


You can learn a lot from internal
search
If people dont find relevant content on your website, they do one out of
two things. They either leave your website or they try to search for the
missing content within the internal search.


              Always track the internal searches on your
              webpage to see what people cannot find.


             If people search for important products or
             services; learn from it, adapt your page.


           Read more about setup here:
           http://support.google.com/analytics/bin/
           answer.py?hl=en&answer=1012264
Create steps if forms are big                                                3       2     1




                                                                                      Massive forms
                                                                                       do not help
                                                                                        anyone.

                                                                                          Tip: Try to look for a natural
                                                                                          seperation of content categories, while
                                                                                          removing the unnecessarry ones.
                                                      Example taken from print24.no

8   5 THINGS YOU CAN DO TO BETTER YOUR SITES USER EXPERIENCE - BY JAN HAGEN
Good SEO is also good UX                                                          4



    Google is building their search around how people experience and use
    content.
    List of some common factors for both user experience and search optimization.



              Meta-title and descriptions                               Loading speeds               Alt.tags on pictures


              Breadcrumbs and H1                                        Mobile, tablet and desktop   Bouncerates
                                                                        support
             Anchortext                                                 Relevant content             The fold...


               Win/Win - Focus first on elements which helps both SEO and UX


9   5 THINGS YOU CAN DO TO BETTER YOUR SITES USER EXPERIENCE - BY JAN HAGEN
Think about the payoff                                                              5



                                                                     Pingdomtools is a great webpage if you want to learn about loading elements on your site

     Be smart about all elements of
     your page. Do you need them?

              Social boxes VS like buttons?


               Image icons VS vektor?


               3D and shades VS «just» color?


               Large form VS email button


10   5 THINGS YOU CAN DO TO BETTER YOUR SITES USER EXPERIENCE - BY JAN HAGEN
EVERY
SECOND
COUNTS
CALL ME MAYBE




                        Jan Hagen
                   Senior consultant
                   jan@metronet.no
                    +47 452 88 533




12   5 THINGS YOU CAN DO TO BETTER YOUR SITES USER EXPERIENCE - BY JAN HAGEN

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Five things you should consider for your sites user experience

  • 1. Five things you should consider for your sites user experience Jan Hagen, Meetup 2013
  • 2. Create dashboards in GA 1 Track patterns in Google Analytics If you have little time to spend on tracking user experiences in Google Analytics, please try to setup some of the standard dashboards they have to track how your page performs. Save time. Add dashboards that are important for you to understand your users; tech, demographic, behavior. http://www.google.com/analytics/ learn/solutions-gallery.html Download examples 2 5 THINGS YOU CAN DO TO BETTER YOUR SITES USER EXPERIENCE - BY JAN HAGEN
  • 6. 2 Track your internal search
  • 7. 2 You can learn a lot from internal search If people dont find relevant content on your website, they do one out of two things. They either leave your website or they try to search for the missing content within the internal search. Always track the internal searches on your webpage to see what people cannot find. If people search for important products or services; learn from it, adapt your page. Read more about setup here: http://support.google.com/analytics/bin/ answer.py?hl=en&answer=1012264
  • 8. Create steps if forms are big 3 2 1 Massive forms do not help anyone. Tip: Try to look for a natural seperation of content categories, while removing the unnecessarry ones. Example taken from print24.no 8 5 THINGS YOU CAN DO TO BETTER YOUR SITES USER EXPERIENCE - BY JAN HAGEN
  • 9. Good SEO is also good UX 4 Google is building their search around how people experience and use content. List of some common factors for both user experience and search optimization. Meta-title and descriptions Loading speeds Alt.tags on pictures Breadcrumbs and H1 Mobile, tablet and desktop Bouncerates support Anchortext Relevant content The fold... Win/Win - Focus first on elements which helps both SEO and UX 9 5 THINGS YOU CAN DO TO BETTER YOUR SITES USER EXPERIENCE - BY JAN HAGEN
  • 10. Think about the payoff 5 Pingdomtools is a great webpage if you want to learn about loading elements on your site Be smart about all elements of your page. Do you need them? Social boxes VS like buttons? Image icons VS vektor? 3D and shades VS «just» color? Large form VS email button 10 5 THINGS YOU CAN DO TO BETTER YOUR SITES USER EXPERIENCE - BY JAN HAGEN
  • 12. CALL ME MAYBE Jan Hagen Senior consultant jan@metronet.no +47 452 88 533 12 5 THINGS YOU CAN DO TO BETTER YOUR SITES USER EXPERIENCE - BY JAN HAGEN