SlideShare a Scribd company logo
IntroductionIntroduction
 For young people: this is history
 Advice: study the sheets
 Why?
 It is about your business future and your skills for the
reputation economy
Chris Noordam May 2013
CMGCMG
CMG (Computer Management Group) was a consulting
company focused on telecom and computing.
It was founded in 1964 and was acquired by Logica in
2002.
Some inspiring policies and practices
OUR VALUES
Building high-trust in relations(1)Building high-trust in relations(1)
HOW TO TRUST OTHER PEOPLE
 Competence: select right staff
 Openness: inform how things are going
 Trustworthiness: give them responsibility
 Justice: know what their interests are
Building high-trust in relations(2)Building high-trust in relations(2)
HOW TO ENLARGE YOUR TRUSTWORTHINESS
 Competence: stimulate education
 Openness: give feedback
 Trustworthiness: be incorruptable
 Justice: be a determined leader
OUR STAFF
Our most important staff policies(1)Our most important staff policies(1)
FAIRNESS & EQUALITY
 Pay must be based on merit only
 Equal opportunities/equal benefits
 Step down if you cannot cope with the job
 No discrimination
 Unequal pay for unequal worth
 Promotion from within
 No status symbols
 Share ownership encouraged
Our most important staff policies(2)Our most important staff policies(2)
OPENNESS
 Strong profitibility allow good staff above market pay
 Anyone can ask questions of anyone else in CMG
 Honest to others about strenghts and limitations
 People should not have to solve things on their own
 Communication as open as possible
 Open salaries in the company
OUR LEADERSHIP
CMG managementCMG management
 No job descriptions
 Manager’s job is to change things
 Perfection is the enemy of the good
 Leadership by example
 Business like
 Teamplayer
 High standards bring high moral
 Define clear and limited tasks
 Best people promoted
 Strong personal commitment
 Respect our values
DOING BUSINESS
A CMG business managerA CMG business manager
 Vision
 Relationship builder
 Inspiring people
 Entrepreneur; make things happen
 Business language (boardroom talk)
 Cooperates with collegues (team-driven)
 Long term relations; no quick wins
 Negociator
Your business profileYour business profile
 Social presence
 Taking charge
 Proactive
 Understanding client’s business
 Add value to client
 Businesslike
 Strong personal commitment
TO SUMMARIZE
Shared economyShared economy
You are here to serve other people
Together we are strong
More info?More info?
http://en.wikipedia.org/wiki/CMG_(company)

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2013 reputation economy

  • 1. IntroductionIntroduction  For young people: this is history  Advice: study the sheets  Why?  It is about your business future and your skills for the reputation economy Chris Noordam May 2013
  • 2. CMGCMG CMG (Computer Management Group) was a consulting company focused on telecom and computing. It was founded in 1964 and was acquired by Logica in 2002. Some inspiring policies and practices
  • 4. Building high-trust in relations(1)Building high-trust in relations(1) HOW TO TRUST OTHER PEOPLE  Competence: select right staff  Openness: inform how things are going  Trustworthiness: give them responsibility  Justice: know what their interests are
  • 5. Building high-trust in relations(2)Building high-trust in relations(2) HOW TO ENLARGE YOUR TRUSTWORTHINESS  Competence: stimulate education  Openness: give feedback  Trustworthiness: be incorruptable  Justice: be a determined leader
  • 7. Our most important staff policies(1)Our most important staff policies(1) FAIRNESS & EQUALITY  Pay must be based on merit only  Equal opportunities/equal benefits  Step down if you cannot cope with the job  No discrimination  Unequal pay for unequal worth  Promotion from within  No status symbols  Share ownership encouraged
  • 8. Our most important staff policies(2)Our most important staff policies(2) OPENNESS  Strong profitibility allow good staff above market pay  Anyone can ask questions of anyone else in CMG  Honest to others about strenghts and limitations  People should not have to solve things on their own  Communication as open as possible  Open salaries in the company
  • 10. CMG managementCMG management  No job descriptions  Manager’s job is to change things  Perfection is the enemy of the good  Leadership by example  Business like  Teamplayer  High standards bring high moral  Define clear and limited tasks  Best people promoted  Strong personal commitment  Respect our values
  • 12. A CMG business managerA CMG business manager  Vision  Relationship builder  Inspiring people  Entrepreneur; make things happen  Business language (boardroom talk)  Cooperates with collegues (team-driven)  Long term relations; no quick wins  Negociator
  • 13. Your business profileYour business profile  Social presence  Taking charge  Proactive  Understanding client’s business  Add value to client  Businesslike  Strong personal commitment
  • 15. Shared economyShared economy You are here to serve other people Together we are strong