Medical SoftwareSimple | Intuitive | Flexible | Complete
Main value   Organizes, simplifies and automates complex   processes and workflows;   Cross departmental automation and   ...
Medical Software The market of medical services is               Modules:    usually facing serious problems              ...
Benefits                                                                                                  Financial and Op...
“We were looking for a system able to meet the clinical, laboratory                                                       ...
Benefits                                                                 Financial and Operational          “16,000 analys...
“The integrated system allows control and cost analysis, assuring                                                      us ...
A&D Pharma                                                                                                      Anima Spec...
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Charisma Medical Software


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Charisma Medical Software is a modular software solution that integrates and optimizes the processes, the flows, the operational and financial activities specific to hospitals, clinics, pharmacies and medical laboratories. The product offers the possibility of electronic tenders for selecting the suppliers of drugs, instruments, repairs, consumable items or food, while being integrated with HL7 transmission protocol for retrieving and processing data from laboratory analyzers or third party applications.

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Charisma Medical Software

  1. 1. Medical SoftwareSimple | Intuitive | Flexible | Complete
  2. 2. Main value Organizes, simplifies and automates complex processes and workflows; Cross departmental automation and organizational processes that cover multiple departments; Dramatically decrease operational costs and improves employees effiency; Increases the companys agility and competitiveness; 360 view over the performance indicators; Increases customer loyality; Collaborative working environment, focused on satisfying business partners’ needs; Updates and develops customers business needs.Management value Provides key reports and analysis for executives to run business; Reports with the ability to go from high level to low level detail; Comprehensive insight from all departments and systems; Provides executive dashboards, on-spot quick facts and real-time notifications.Employee’s value Clean and friendly user interface; Commonly performed tasks can be automated; Can provide data from other applications and sources; Can access various reports from the same interface; Provides technical support directly from the application interface; Provides development methods and tools for business flows and entities directly from the application.Market value In 2012, Charisma ERP was designated as one of the 5 strongest European B2B solutions in the "Enterprise Vertical Market Solution" segment.
  3. 3. Medical Software The market of medical services is Modules: usually facing serious problems Patients n due to the lack of funds, Appointments n overloading, low quality of the Polyclinic Care Unit n services and treatments applied. n Examinations Medical All these challenges can be n Workstation Doctor overran when the medical units Decision Support nwill have access to an overview on n Practitioners Generalthe entire performed activity that Occupational Medicine n enables them a better control on Emergency Room / Admission n resources, clear tracking of the Ward n recorded costs at any level Laboratory n (medical unit, section, room or Pharmacy n bed), clear tracking of all the n Investigations Medical provided services, as well as the Imaging n lowering of the routine work Contracts and Insurances n volume for a greater focus on the Billing n medical institution’s essential Contract Management n activities. n Network Partner Reports/DRG n Interface with other systems n Electronic Medical Record (EMR) n n Website Patients n Website DoctorsThe complex activity within a medical unit should rely on a powerful reporting engine anda unique, easily accessible and real time updated information source, regarding patientsflow within the medical unit, performed examinations and medical tests or prescribedmedication. Besides the care for the patients health, the medical institutions need astrict inventory management, the reduction of operational costs by quickly recording andaccessing the information from a unique information system or the automation of thespecific internal processes. Only an integrated information system can contribute tocreating a modern, efficient and productive medical environment that is strongly orientedon the patients satisfaction.Charisma Medical Software is a modular software solution that integrates and optimizesthe processes, the flows, the operational and financial activities specific to hospitals,clinics, pharmacies and medical laboratories. The product offers the possibility ofelectronic tenders for selecting the suppliers of drugs, instruments, repairs, consumableitems or food, while being integrated with HL7 transmission protocol for retrieving andprocessing data from laboratory analyzers or 3rd party applications.Charisma Medical Software is perfectly adapted to the electronic reporting regulations ofstatistics and reimbursements for CNAS (National Health Insurance House) – SIUI andDRG.
  4. 4. Benefits Financial and Operational Medicover was facing management problems due to its complex chain of clinics. The institution required a solution to monitor the entire workflow of a clinic and to consolidate all data at headquarters. The application had to provide management services for over 2 million patients, 1.5 million subscriptions and over 2 million medical tests registrations per month. Manages efficiently the beneficiaries’ Simplifies the transfer process between subscriptions and ensures the medical units and increases the patient performance indicators tracking safety Provides real support for an efficient n Provides a complete electronic medical n delivery subscriptions and medical record management for each patient, by insurances management, through continuously loading, transmitting and administrative and financial updating them; management of thousand of contracts, Provides doctors with a 24/7 access to n companies and individual clients; patients’ medical histories, regardless of Provides real support for the n their location; optimization of the medical services n the costs and resources through Controls supplier’s activity, by using medical an integrated flow and complete services activity analysis tools. The solution that automates the information services costs, price lists and consumer exchange (schedules, electronic medical files are analyzed to generate records, automatic investigations profitability reports. outcomes between the laboratory and the patient/doctor), ensures data accuracy and enhances the institution’s profitability.100 90,9%9080 75% 75% 75% 72,7%70 63,6%60 54,5% 50%50 45,5%40 37,5% 36,4% < 150 beds30 25% > 300 beds2010 The impact of IT&C solutions on medical institutions operational SLA quality brand operational analysis and bed usage costs and customer awareness control managerial time decrease satisfaction increase improvement reporting optimization increase improvement
  5. 5. “We were looking for a system able to meet the clinical, laboratory and hospital needs and, naturally, to offer us features such as the electronic medical record within Charisma” – Calin Glodeanu, EUROCLINIC H O S P I TA L & M E D I C A L C E N T E R S Euroclinic IT ManagerComplete solution for hospitals Real time financial reports per patient by nStreamlines medical decisions, by capturing andn expense type, highlighted subsidies,consulting rapidly the necessary information, discounts or amounts supported byorchestrating the entire process the patients or patients.investigations might undergo; covers all stages,from the patient scheduling, clinic/ emergency Compulsory tool for partner relationshiproom entrance, primary examination and managementdiagnosis, laboratory investigations, advanced Automatically calculates the variable revenues nexamination or surgical stage, hospitalization to of doctors or other medical services providers;the patient discharging or medication Provides specialized administrative and nprescription and billing or settlement of financial activity, by using the electronic tenderprovided services; to choose drug, tool, repairs, consumable, foodManages the hospital flows, wards and surgeryn etc. suppliers;repartitions (room, medical team, drugs, Provides data confidentiality due to a secured nrelated services etc.); and controlled access to the application’sProvides real time and specialized reports andn modules and definition of access levels.examinations: n Accurate record of admissions per wards, units, doctors, drug stocks, their quantities and prices; n Complete and complex laboratory investigations report for a correct consumable inventory management;
  6. 6. Benefits Financial and Operational “16,000 analyses are daily processed in the 8 laboratories of the company. For more than half of these, the results should be ready in 3 hours. Without a solution like Charisma Medical Software, no business can be real and efficient. The reports on costs and revenues can be done at any time - these reports have to be optimal if the business is profitable. This control is not possible without an adequate information system.” Virgil Ivan, Synevo CEOAutomates medical analyses processAutomates processes within medical analyses laboratories,nfrom analyses requests up to their outcomes, thus simplifyingthe activities and reducing the redundant work;Eliminates human errors due to a scanning bar code systemnthat avoids such errors regarding the sample and outcomeflows within laboratories;Comprises integration and interoperability mechanisms thatnare based on HL7 international standards regarding dataacquisition and processing within medical testing equipments. Provides transparency over the entire medical activityn administrative and scientific benefits through theBrings 200 Sensiblu pharmacies, as well as the 28 execution/ reporting speed of analyses within laboratories, Miniblu and Optiblu stores of the group are secured web access to patient records, automated outcomes efficiently managing their business with transmission between laboratory and doctors, SMS Charisma: clients, loyalty cards, products, notifications or confirmations, as well as multiple data medical consultancy, patient medical records. selection criteria.
  7. 7. “The integrated system allows control and cost analysis, assuring us an efficient use of our resources for the benefit of our customers. Also, each patient has rapid access to all information that is needed - fast system of appointments, medical records, appointment booking etc. We are delighted to have since the beginning of the project, a strong and reliable partner such as TotalSoft.” Robert Popescu, CEO A&D Pharma Reduces the scheduling time and increases Financial and medical management tool customer satisfaction Complete and efficient control of the institution’s n Provides an improved time management and n expenses and revenues by tracking all medical efficient personnel allocation by optimal services per locations and specializations, both management of appointments and elimination of from financial and medical point of view. time loss; Manages the product, service, procedure, price, n n company losses by optimizing patients Reduces consumable and material lists; and doctors time – advanced examination n the workflow specific to occupational Covers management and optimization of average time medicine and general practitioners’ offices; per examination; manages all examination stages, as well as the Increases customer loyalty by providing on line n client contracts, regardless of their type; appointments possibility, through secured web Manages the electronic medical records n access or call center services; containing the intervention, medication and n confirmations and notifications on Sends recommendation history. appointments, as well as investigations outcomes via e-mail, telephone or SMS.Optimizes and simplifies the drugs supply in Integrates with the price list for medicines npharmacies agreed by the Ministry of Health;Manages the product list, giving the possibility ton Observes the partial or full drug compensation ndivide them into categories and use them in regime, doctors registry and their contracts withvarious price grids; the health insurers.n the stocks in terms of quantity andTracksquality, per pharmacy or centralized. Enhances sales increase per pharmacy unit Increases customer loyalty through fidelity nProvides a complete management for each points and discounts cards;pharmacy unit Maximizes the marketing efforts by promoting nManages daily transactions per location;n new services.Provides complete commercial and managerialnreports on each unit’s activity;
  8. 8. A&D Pharma Anima Specialty Medical ServicesWhy Charisma City Pharma Centropharm Medical Software Constanta County Emergency HospitalComplete en-to-end solutionCharisma Medical Software covers all the internal Regina Mariaprocesses within any type of public or private, local or Doctor Lucainternational medical institution, regardless its size orcomplexity. European Eye CentersThe experience and expertise of the Fildasimplementation team FocusmedThe unique experience of Charisma experts is based Victor Babeş Foundationon a large number of sophisticated implementationsin national and multinational medical institutions, Victor Babeş National Instituteintegrating and offering business processes and best GSKpractices used in the largest hospitals, clinics andlaboratories existing on the Romanian market. Oncology Institute BucharestAdvanced modularity, scalability and Medical City BlueadaptabilityThe modules of Charisma Medical Software can work Medicoverstandalone or together, and can be integrated with Mediplusany ERP, Human Resources or BI solution. Thisexceptional modularity, as well as the use of the most Medlifemodern software technologies and architectures Medsanaenables a remarkable adaptability to the specific ofeach single institution. Furthermore, the integration Mowasalat Hospitalof hospitals with multi-location, multi-language or PanMed Groupmulti-currency calculations offer a unique,transparent image on the activity of the institution. Personal Genetics Sensi BluQuick and transparent access to the systemThe latest technology enables the secured access via Simona Medical ServicesWeb, anytime, anywhere. The access is done based on Synevothe access rights preconfigured according to theinternal security policy of the institution, depending Terra Asteron each type of user involved in the medical process. Terra Med Tody Laboratories TotalSoft Headquarters Global City Business Park, 10 Bucharest - Nord Street Building O2, 8th Floor, Voluntari, llfov,România P: +4021 335 17 09 W:,, E: Austria | Greece | Bulgaria | Qatar