The document discusses strategic management and strategic competitiveness. It provides definitions for key terms like strategic management process, strategic competitiveness, and above-average returns. It also summarizes two models for achieving above-average returns: the industrial organization model and resource-based model. The industrial organization model focuses on analyzing external environments to identify attractive industries while the resource-based model focuses on exploiting a firm's internal resources and capabilities.
HOW CAN YOU LEARN WHAT STRATEGIES ARE USED BY MARKETIERS? THIS ONE EXPLAINS ALL BUSSINESS STRATEGIES USED IN MARKETING.WHAT IS THE NATURE OF LONG TERM STRATEGIES? HOW EXPEIENCED SEE IT? WHAT ARE MARKETING MANAGERS LOOKING FOR?
HOW CAN YOU LEARN WHAT STRATEGIES ARE USED BY MARKETIERS? THIS ONE EXPLAINS ALL BUSSINESS STRATEGIES USED IN MARKETING.WHAT IS THE NATURE OF LONG TERM STRATEGIES? HOW EXPEIENCED SEE IT? WHAT ARE MARKETING MANAGERS LOOKING FOR?
Skye Residences | Extended Stay Residences Near Toronto Airportmarketingjdass
Experience unparalleled EXTENDED STAY and comfort at Skye Residences located just minutes from Toronto Airport. Discover sophisticated accommodations tailored for discerning travelers.
Website Link :
https://skyeresidences.com/
https://skyeresidences.com/about-us/
https://skyeresidences.com/gallery/
https://skyeresidences.com/rooms/
https://skyeresidences.com/near-by-attractions/
https://skyeresidences.com/commute/
https://skyeresidences.com/contact/
https://skyeresidences.com/queen-suite-with-sofa-bed/
https://skyeresidences.com/queen-suite-with-sofa-bed-and-balcony/
https://skyeresidences.com/queen-suite-with-sofa-bed-accessible/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-king-queen-suite-with-sofa-bed/
https://skyeresidences.com/2-bedroom-deluxe-queen-suite-with-sofa-bed-accessible/
#Skye Residences Etobicoke, #Skye Residences Near Toronto Airport, #Skye Residences Toronto, #Skye Hotel Toronto, #Skye Hotel Near Toronto Airport, #Hotel Near Toronto Airport, #Near Toronto Airport Accommodation, #Suites Near Toronto Airport, #Etobicoke Suites Near Airport, #Hotel Near Toronto Pearson International Airport, #Toronto Airport Suite Rentals, #Pearson Airport Hotel Suites
Accpac to QuickBooks Conversion Navigating the Transition with Online Account...PaulBryant58
This article provides a comprehensive guide on how to
effectively manage the convert Accpac to QuickBooks , with a particular focus on utilizing online accounting services to streamline the process.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Remote sensing and monitoring are changing the mining industry for the better. These are providing innovative solutions to long-standing challenges. Those related to exploration, extraction, and overall environmental management by mining technology companies Odisha. These technologies make use of satellite imaging, aerial photography and sensors to collect data that might be inaccessible or from hazardous locations. With the use of this technology, mining operations are becoming increasingly efficient. Let us gain more insight into the key aspects associated with remote sensing and monitoring when it comes to mining.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
3. 3
Important Definitions
Strategic Management Process
The full set of commitments, decisions,
and actions required for a firm to achieve
strategic competitiveness and earn
above-average returns
4. 4
Important Definitions
Strategic Competitiveness
Achieved when a firm successfully formulates
and implements a value-creating strategy
Occurs when a firm develops a strategy that
competitors are not simultaneously
implementing
Provides benefits which current and potential
competitors are unable to duplicate
Above-Average Returns
5. 5
Important Definitions
Risk
An investor’s uncertainty about the
economic gains or losses that will result
from a particular investment
Returns that are equal to those an investor
expects to earn from other investments with
a similar amount of risk
Average Returns
6. 6
Fundamental nature of
competition is changing
Competitive Landscape
Hypercompetitive
environments
Dynamics of strategic
maneuvering among
global and innovative
combatants
Price-quality
positioning, new know-
how, first mover
Protect or invade
established product or
geographic markets
7. 7
Fundamental nature of
competition is changing
Hypercompetitive
environments
Competitive Landscape
Emergence of
global economy
Goods, services, people,
skills, and ideas move
freely across geographic
borders.
Spread of economic
innovations around the
world.
Political and cultural
adjustments are
required.
8. 8
Fundamental nature of
competition is changing
Hypercompetitive
environments
Competitive Landscape
Emergence of
global economy
Rapid technological
change
Increasing rate of
technological change and
diffusion
The information age
Increasing knowledge
intensity
9. 9
Strategic Flexibility
A set of capabilities used to respond to
various demands and opportunities
existing in a dynamic and uncertain
competitive environment
It involves coping with uncertainty and the
accompanying risks
11. 11
1. Strategy dictated by the
external environments of
the firm (what
opportunities exist in
these environments?)
2. Firm develops internal
skills required by
external environment
(what can the firm do
about the opportunities?)
General
Environment
Global
Technological
1. External Environments
Industry
Environment
Competitor
Environment
I/O Model of Above-Average Returns
12. 12
Four Assumptions of the I/O Model
1.The external environment is assumed to
possess pressures and constraints that
determine the strategies that would result
in above-average returns
2.Most firms competing within a particular
or within a certain segment of it are
assumed to control similar strategically
relevant resources and to pursue similar
strategies in light of those resources
13. 13
Four Assumptions of the I/O Model
3.Resources used to implement strategies
are highly mobile across firms
4.Organizational decision makers are
assumed to be rational and committed to
acting in the firm’s best interests, as
shown by their profit-maximizing
behaviors
14. 14
Industrial Organization
Model
I/O Model of Above-Average Returns
1. Study the external
environment, especially the
industry environment
• economies of scale
• barriers to market entry
• diversification
• product differentiation
• degree of concentration of
firms in the industry
The External Environment
15. 15
I/O Model of Above-Average Returns
2. Locate an attractive industry
with a high potential for
above-average returns
Attractive industry: one whose
structural characteristics
suggest above-average returns
Industrial Organization
Model
The External Environment
An Attractive Industry
16. 16
I/O Model of Above-Average Returns
3. Identify the strategy called
for by the attractive industry
to earn above-average returns
Strategy formulation: selection
of a strategy linked with
above-average returns in a
particular industry
Industrial Organization
Model
The External Environment
An Attractive Industry
Strategy Formulation
17. 17
I/O Model of Above-Average Returns
4. Develop or acquire assets and
skills needed to implement
the strategy
Assets and skills: those assets
and skills required to
implement a chosen strategy
Industrial Organization
Model
The External Environment
An Attractive Industry
Strategy Formulation
Assets and Skills
18. 18
I/O Model of Above-Average Returns
5. Use the firm’s strengths (its
developed or acquired assets
and skills) to implement the
strategy
Strategy implementation: select
strategic actions linked with
effective implementation of the
chosen strategy
Industrial Organization
Model
The External Environment
An Attractive Industry
Strategy Formulation
Assets and Skills
Strategy Implementation
19. 19
I/O Model of Above-Average Returns
Industrial Organization
Model
The External Environment
An Attractive Industry
Strategy Formulation
Assets and Skills
Strategy Implementation
Superior Returns
Superior returns: earning
of above-average returns
20. 20
1. Strategy dictated by
unique resources and
capabilities of the firm
(what can the firm do
best?)
2. Find an environment in
which to exploit these
assets (where are the best
opportunities?)
Resource-based Model of Above
Average Returns
1. Firm’s Resources
21. 21
1. Identify the firm’s resources--
strengths and weaknesses
compared with competitors
Resources: inputs into a firm’s
production process
Resource-based Model of Above Average
Returns
Resource-based
Model
Resources
22. 22
2. Determine the firm’s
capabilities--what it can do
better than its competitors
Capability: capacity of an
integrated set of resources to
integratively perform a task or
activity
Resource-based Model of Above Average
Returns
Resource-based
Model
Resources
Capability
23. 23
Four Attributes of Resources and
Capabilities (Competitive Advantage)
the firm is organized appropriately to
obtain the full benefits of the resources in
order to realize a competitive advantage
Valuable allow the firm to exploit opportunities or
neutralize threats in its external
environment
Rare possessed by few, if any, current and
potential competitors
Costly to imitate when other firms cannot obtain them or
must obtain them at a much higher cost
Nonsubstitutable
Resources
and
Capabilities
24. 24
Core Competencies
Resources and capabilities that meet
these four criteria become a source of:
Valuable
Rare
Costly to imitate
Nonsubstitutable
Core Competencies
Resources
and
Capabilities
25. 25
Core Competencies are the basis for a
firm’s
Competitive
advantage
Strategic
competitiveness
Ability to earn
above-average
returns
Core Competencies
26. 26
3. Determine the potential of the
firm’s resources and
capabilities in terms of a
competitive advantage
Competitive advantage: ability
of a firm to outperform its
rivals
Resource-based Model of Above Average
Returns
Resource-based
Model
Resources
Capability
Competitive Advantage
27. 27
4. Locate an attractive industry
An attractive industry: an
industry with opportunities that
can be exploited by the firm’s
resources and capabilities
Resource-based Model of Above Average
Returns
Resource-based
Model
Resources
Capability
Competitive Advantage
An Attractive Industry
28. 28
5. Select a strategy that best
allows the firm to utilize its
resources and capabilities
relative to opportunities in
the external environment
Strategy formulation and
implementation: strategic
actions taken to earn above
average returns
Resource-based Model of Above Average
Returns
Resource-based
Model
Resources
Capability
Competitive Advantage
An Attractive Industry
Strategy Form/Impl
29. 29
Resource-based Model of Above Average
Returns
Resource-based
Model
Resources
Capability
Competitive Advantage
An Attractive Industry
Strategy Form/Impl
Superior Returns
Superior returns: earning
of above-average returns
30. 30
Strategic Intent & Mission
Strategic Intent
Winning competitive battles through deciding
how to leverage internal resources,
capabilities, and core competencies
Strategic Mission
An application of strategic intent in terms of
products to be offered and markets to be
served
31. 31
Groups who are affected by a
firm’s performance and who
have claims on its wealth
The firm must maintain
performance at an adequate
level in order to retain the
participation of key
stakeholders
The Firm and Its Stakeholders
Stakeholders
32. 32
Capital Market Stakeholders
The Firm and Its Stakeholders
Shareholders
Major suppliers of capital
•Banks
•Private lenders
•Venture capitalists
Stakeholders
33. 33
Capital Market Stakeholders
Product Market Stakeholders
The Firm and Its Stakeholders
Primary customers
Suppliers
Host communities
Unions
Stakeholders
34. 34
Capital Market Stakeholders
Product Market Stakeholders
Organizational Stakeholders
The Firm and Its Stakeholders
Employees
Managers
Nonmanagers
Stakeholders
35. 35
Stakeholder Involvement
Two issues affect the
extent of stakeholder
involvement in the firm
How do you divide the
returns to keep
stakeholders involved?
1
Capital
Market
Product
Market
Organizational
36. 36
Stakeholder Involvement
Two issues affect the
extent of stakeholder
involvement in the firm
How do you increase the
returns so everyone has
more to share?
2
Capital
Market
Product
Market
Organizational
40. 40
External Environmental Analysis
A continuous process which includes
Scanning: Identifying early signals of environmental
changes and trends
Monitoring: Detecting meaning through ongoing
observations of environmental changes and trends
Forecasting: Developing projections of anticipated
outcomes based on monitored changes and trends
Assessing: Determining the timing and importance
of environmental changes and trends for firms’
strategies and their management
41. 41
External Environmental Analysis
Strategic Intent
Strategic Mission
The External
Environment
Analysis of general environment
Analysis of industry environment
Analysis of competitor environment
The External
Environment
42. 42
General Environment
Sociocultural segment
Women in the workplace
Workforce diversity
Attitudes about quality of worklife
Concerns about environment
Shifts in work and career preferences
Shifts in product and service preferences
43. 43
Economic segment
General Environment
Inflation rates
Interest rates
Trade deficits or surpluses
Budget deficits or surpluses
Personal savings rate
Business savings rates
Gross domestic product
44. 44
General Environment
Political/Legal Segment
Antitrust laws
Taxation laws
Deregulation philosophies
Labor training laws
Educational philosophies and policies
45. 45
General Environment
Technological Segment
Product innovations
Applications of knowledge
Focus of private and government-supported
R&D expenditures
New communication technologies
46. 46
General Environment
Global Segment
Important political events
Critical global markets
Newly industrialize countries
Different cultural and institutional attributes
48. 48
Industry Environment
A set of factors that directly influences
a company and its competitive actions
and responses.
Interaction among these factors
determine an industry’s profit potential.
Threat of new entrants
Power of suppliers
Power of buyers
Product substitutes
Intensity of rivalry
49. 49
Five Forces Model of Competition
Identify current and potential competitors
and determine which firms serve them.
Conduct competitive analysis.
Recognize that suppliers and buyers can
become competitors.
Recognize that producers of potential
substitutes may become competitors.
51. 51
Threat of New Entrants
Barriers to entry
Economies of scale
Product differentiation
Capital requirements
Switching costs
Access to distribution channels
Cost disadvantages independent of scale
Government policy
Expected retaliation
52. 52
Bargaining Power of Suppliers
A supplier group is powerful when:
it is dominated by a few large companies
satisfactory substitute products are not available
to industry firms
industry firms are not a significant customer for
the supplier group
suppliers’ goods are critical to buyers’
marketplace success
effectiveness of suppliers’ products has created
high switching costs
suppliers are a credible threat to integrate
forward into the buyers’ industry
53. 53
Bargaining Power of Buyers
Buyers (customers) are powerful
when:
they purchase a large portion of an industry’s
total output
the sales of the product being purchased
account for a significant portion of the seller’s
annual revenues
they could easily switch to another product
the industry’s products are undifferentiated or
standardized, and buyers pose a credible threat
if they were to integrate backward into the
seller’s industry
54. 54
Threat of Substitute Products
Product substitutes are strong threat
when:
customers face few switching costs
substitute product’s price is lower
substitute product’s quality and performance
capabilities are equal to or greater than those of
the competing product
55. 55
Intensity of Rivalry
Intensity of rivalry is stronger when
competitors:
are numerous or equally balanced
experience slow industry growth
have high fixed costs or high storage costs
lack differentiation or low switching costs
experience high strategic stakes
have high exit barriers
56. 56
High Exit Barriers
Common exit barriers include:
specialized assets (assets with values linked to
a particular business or location)
fixed costs of exit such as labor agreements
strategic interrelationships (relationships of
mutual dependence between one business and
other parts of a company’s operation, such as
shared facilities and access to financial markets)
emotional barriers (career concerns, loyalty to
employees, etc.)
government and social restrictions
57. 57
Strategic Groups
Strategic group: a group of firms in an
industry following the same or similar
strategy along the same strategic
dimensions.
The strategy followed by a strategic
group differs from strategies being
implemented by other companies in
the industry.
58. 58
Competitor Environment
Competitor intelligence is the ethical
gathering of needed information and
data about competitors’ objectives,
strategies, assumptions, and capabilities
what drives the competitor as shown by its future
objectives
what the competitor is doing and can do as
revealed by its current strategy
What the competitor believes about itself and the
industry, as shown by its assumptions
What the the competitor may be able to do, as
shown by its capabilities
59. 59
Competitor Analysis
Future Objectives:
Future objectives
How do our goals compare
with our competitors’
goals?
Where will the emphasis
be placed in the future?
What is the attitude toward
risk?
61. 61
Competitor Analysis
Assumptions
Current strategy
Future objectives Assumptions:
Do we assume the future
will be volatile?
Are we operating under a
status quo?
What assumptions do our
competitors hold about
the industry and
themselves?
66. 66
Sustainability of a Competitive
Advantage
Sustainability of a competitive advantage
is a function of:
– the rate of core-competence obsolescence due
to environmental changes
– the availability of substitutes for the core
competence
– the imitability of the core competence
67. 67
External and Internal Analyses
General
Environment
Sociocultural
Technological
Industry
Environment
Competitor
Environment
By studying the external
environment, firms identify
what they might choose to do
Opportunities and threats
68. 68
External and Internal Analyses
By studying the internal
environment, firms identify
what they can do
Unique resources,
capabilities, and core
competencies
(sustainable competitive
advantage)
External and Internal Analyses
69. 69
Challenge of Internal Analysis
How do we effectively manage current core
competencies while simultaneously
developing new ones?
How do we assemble bundles of resources,
capabilities and core competencies to
create value for customers?
How do we learn to change rapidly?
70. 70
Three Conditions Affecting Managerial
Decisions About Resources, Capabilities,
and Core Competencies
Uncertainty regarding characteristics of the
general and the industry environments,
competitors’ actions, and customers’ preferences
Complexity regarding the interrelated causes
shaping a firm’s environments and perceptions of
the environments
Intraorganizational Conflicts among
people making managerial decisions and those
affected by them
71. 71
Components of
Internal Analysis
Discovering Core
Competencies
Resources
• Tangible
• Intangible
Capabilities
Core
Competencies
Competitive
Advantage
Strategic
Competitiveness
Four Criteria
of Sustainable
Advantages
• Valuable
• Rare
• Costly to Imitate
• Nonsubstitutable
Value
Chain
Analysis
• Outsource
72. 72
Discovering Core
Competencies
Resources
• Tangible
• Intangible
Resources are what a firm has
to work with--its assets--
including its people and the
value of its brand name
Resources represent inputs into
a firm’s production process...
such as capital equipment, skills
of employees, brand names,
finances and talented managers
76. 76
Discovering Core
Competencies
Core
Competencies
Core competencies are resources and capabilities that serve
as a source of competitive advantage over rivals
Core competencies distinguish a company competitively
and make it distinctive
McKinsey and Co. recommends using three to four
competencies when framing strategic actions
77. 77
Four Criteria
of Sustainable
Advantages
• Valuable
• Rare
• Costly to Imitate
• Nonsubstitutable
Discovering Core
Competencies
Valuable: Capabilities that help a firm neutralize threats or
exploit opportunities
78. 78
Four Criteria
of Sustainable
Advantages
• Valuable
• Rare
• Costly to Imitate
• Nonsubstitutable
Discovering Core
Competencies
Rare: Capabilities that are not possessed by many others
79. 79
Four Criteria
of Sustainable
Advantages
• Valuable
• Rare
• Costly to Imitate
• Nonsubstitutable
Discovering Core
Competencies
Costly to imitate: capabilities that other firms cannot
develop easily, usually due to
• Unique historical conditions
• Causal ambiguity
• Social complexity
80. 80
Four Criteria
of Sustainable
Advantages
• Valuable
• Rare
• Costly to Imitate
• Nonsubstitutable
Discovering Core
Competencies
Nonsubstitutable: capabilities that do not have strategic
equivalents
• Invisible to competitors
• Firm specific knowledge
• Trust-based working relationships between managers
and nonmanagerial personnel
81. 81
Core Competence as a Strategic
Capability
Resources
• Inputs to a firm’s
production process
Capability
• A nonstrategic
team or resource
Core Competence
• A strategic
capability
The source of
Does it satisfy the
criteria of sustainable
competitive
advantage?
Yes
No
Capability
• An integration of a
team of resources
82. 82
Performance Implications
Competitive
Consequences
Performance
Implications
No No No No
Competitive
Disadvantage
Below Average
Returns
Yes No No
Yes/
No
Competitive
Parity Average Returns
Yes Yes No
Yes/
No
Temporary Com-
petitive Advantage
Above Average to
Average Returns
Yes Yes Yes Yes
Sustainable Com-
petitive Advantage
Above Average
Returns
83. 83
Service
Marketing & Sales
Outbound Logistics
Operations
Inbound Logistics
Firm
Infrastructure
Human
Resource
Mgmt.
Technological
Development
Procurement
Primary Activities
Support
Activities
The Basic
Value Chain
84. 84
Primary Activities
Support
Activities
Outsourcing
Outsourcing is the
purchase of some or
all of a value-
creating activity
from an external
supplier
Usually this is
because the specialty
supplier can provide
these functions more
efficiently
Service
Marketing & Sales
Outbound Logistics
Operations
Inbound Logistics
Firm
Infrastructure
Human
Resource
Mgmt.
Technological
Development
Procurement
85. 85
Strategic Rationales for Outsourcing
Improve Business Focus
– lets company focus on broader business
issues by having outside experts handle
various operational details
Provide Access to World-Class
Capabilities
– the specialized resources of outsourcing
providers makes world-class capabilities
available to firms in a wide range of
applications
86. 86
Strategic Rationales for Outsourcing
Accelerate Business Re-Engineering
Benefits
– achieves re-engineering benefits more quickly
by having outsiders--who have already
achieved world-class standards--take over
process
Share Risks
– reduces investment requirements and makes
firm more flexible, dynamic and better able to
adapt to changing opportunities
87. 87
Strategic Rationales for Outsourcing
Free Resources for Other Purposes
– permits firm to redirect efforts from non-core
activities toward those that serve customers
more effectively
88. 88
Outsourcing Issues
Greatest Value
– outsource only to firms possessing a core
competence in terms of performing the primary
or support activity being outsourced
Evaluating Resources and Capabilities
– don’t outsource activities in which the firm itself
can create and capture value
Environmental Threats and Ongoing Tasks
– do not outsource primary and support activities
that are used to neutralize environmental
threats or complete necessary ongoing
organizational tasks
89. 89
Outsourcing Issues
Nonstrategic Team of Resources
– do not outsource capabilities that are critical to
their success, even though the capabilities are
not actual sources of competitive advantage
Firm’s Knowledge Base
– do not outsource activities that stimulate the
development of new capabilities and
competencies
90. 90
Core Competencies: Cautions
and Reminders
Never take for granted that core
competencies will continue to provide a
source of competitive advantage
All core competencies have the potential
to become core rigidities
Core rigidities are former core
competencies that now generate inertia
and stifle innovation
93. 93
Business-Level Strategy
Business-level strategy: an integrated and
coordinated set of commitments and actions
the firm uses to gain a competitive
advantage by exploiting core competencies
in specific product markets
94. 94
Core Competencies and Strategy
The resources and capabilities that have
been determined to be a source of
competitive advantage for a firm over its
rivals
An integrated and coordinated set of
actions taken to exploit core competencies
and gain a competitive advantage
Actions taken to provide value to customers
and gain a competitive advantage by
exploiting core competencies in specific,
individual product markets
Business-level
strategy
Strategy
Core
competencies
95. 95
Key Issues of Business-Level
Strategy
What good or service to offer customers
How to manufacture or create the good or
service
How to distribute the good or service in
the marketplace
96. 96
The Central Role of Customers
In selecting a business-level
strategy, the firm determines
1. who it will serve
2. what needs those target customers
have that it will satisfy
3. how those needs will be satisfied
97. 97
Managing Relationships With
Customers
Customer relationships are strengthened
by offering them superior value
– help customers to develop a new competitive
advantage
– enhance the value of existing competitive
advantages
98. 98
Managing Relationships With
Customers
Establish a competitive advantage along
these dimensions:
Reach
– the firm’s access and connection to customers
Richness
– the depth and detail of the two-way flow of
information between the firm and customers
Affiliation
– facilitating useful interactions with customers
102. 102
Types of Business-Level Strategies
Business-level strategies are intended to
create differences between the firm’s
position relative to those of its rivals
To position itself, the firm must decide
whether it intends to perform activities
differently or to perform different activities
as compared to its rivals
104. 104
Cost Leadership Strategy
An integrated set of actions designed to
produce or deliver goods or services at the
lowest cost, relative to competitors with
features that are acceptable to customers
– relatively standardized products
– features acceptable to many customers
– lowest competitive price
105. 105
Cost Leadership Strategy
Cost saving actions required by this strategy:
– building efficient scale facilities
– tightly controlling production costs and
overhead
– minimizing costs of sales, R&D and service
– building efficient manufacturing facilities
– monitoring costs of activities provided by
outsiders
– simplifying production processes
106. 106
How to Obtain a Cost Advantage
Cost Drivers Value Chain
Determine and
control
Reconfigure, if
needed
• Alter production process
• Change in automation
• New distribution channel
• Direct sales in place of
indirect sales
• New advertising media
• New raw material
• Backward integration
• Forward integration
• Change location
relative to suppliers or
buyers
107. 107
Product features
Performance
Mix & variety of
products
Service levels
Small vs. large buyers
Process technology
Wage levels
Product features
Hiring, training,
motivation
Factors That Drive Costs
Economies of scale
Asset utilization
Capacity utilization
pattern
• Seasonal, cyclical
Interrelationships
Order processing
and distribution
Value chain linkages
• Advertising & sales
• Logistics &
operations
108. 108
Questions Leading to Lower Costs
1. How can an activity be performed
differently or even eliminated?
2. How can a group of linked value activities
be regrouped or reordered?
3. How might coalitions with other firms
lower or eliminate costs?
109. 109
Cost Leadership Strategy and the
Five Forces of Competition
Rivalry Among Competing
Firms
Can use cost leadership
strategy to advantage since:
competitors avoid price
wars with cost leaders,
creating higher profits for
the entire industry
Bargaining Power
of Suppliers
Five Forces of
Competition
110. 110
Cost Leadership Strategy and the
Five Forces of Competition
Bargaining Power of
Buyers
Can mitigate buyers’ power by:
driving prices far below
competitors, causing them
to exit and shifting power
with buyers back to the
firm
Bargaining Power
of Suppliers
Five Forces of
Competition
111. 111
Cost Leadership Strategy and the
Five Forces of Competition
Bargaining Power of
Suppliers
Can mitigate suppliers’ power
by:
being able to absorb cost
increases due to low cost
position
being able to make very large
purchases, reducing chance
of supplier using power
Bargaining Power
of Suppliers
Five Forces of
Competition
112. 112
Cost Leadership Strategy and the
Five Forces of Competition
Bargaining Power
of Suppliers
Five Forces of
Competition
Threat of New Entrants
Can frighten off new entrants
due to:
their need to enter on a large
scale in order to be cost
competitive
the time it takes to move
down the learning curve
113. 113
Cost Leadership Strategy and the
Five Forces of Competition
Threat of Substitute
Products
Cost leader is well positioned
to:
make investments to be
first to create substitutes
buy patents developed by
potential substitutes
lower prices in order to
maintain value position
Bargaining Power
of Suppliers
Five Forces of
Competition
114. 114
Major Risks of Cost Leadership
Strategy
Dramatic technological change could take
away your cost advantage
Competitors may learn how to imitate
value chain
Focus on efficiency could cause cost
leader to overlook changes in customer
preferences
115. 115
Differentiation Strategy
An integrated set of actions designed by a
firm to produce or deliver goods or services
(at an acceptable cost) that customers
perceive as being different in ways that are
important to them
– price for product can exceed what the firm’s
target customers are willing to pay
– nonstandardized products
– customers value differentiated features more
than they value low cost
116. 116
Differentiation Strategy
Value provided by unique features and
value characteristics
Command premium price
High customer service
Superior quality
Prestige or exclusivity
Rapid innovation
117. 117
Differentiation Strategy
Differentiation actions required by this
strategy:
– developing new systems and processes
– shaping perceptions through
advertising
– quality focus
– capability in R&D
– maximize human resource contributions
through low turnover and high
motivation
118. 118
How to Obtain a Differentiation
Advantage
Cost Drivers Value Chain
Control if
needed
Reconfigure to
maximize
customer perceptions of uniqueness
customer reluctance to switch to non-unique product
• Raise performance of product or service
• Lower buyers’ costs
• Create sustainability through:
119. 119
Factors That Drive Differentiation
Unique product features
Unique product performance
Exceptional services
New technologies
Quality of inputs
Exceptional skill or experience
Detailed information
120. 120
Differentiation Strategy and the
Five Forces of Competition
Rivalry Among Competing
Firms
Can defend against
competition because:
brand loyalty to
differentiated product
offsets price competition
Bargaining Power
of Suppliers
Five Forces of
Competition
121. 121
Differentiation Strategy and the
Five Forces of Competition
Bargaining Power of Buyers
Can mitigate buyer power
because:
well differentiated products
reduce customer sensitivity
to price increases
Bargaining Power
of Suppliers
Five Forces of
Competition
122. 122
Differentiation Strategy and the
Five Forces of Competition
Bargaining Power of
Suppliers
Can mitigate suppliers’ power
by:
absorbing price increases
due to higher margins
passing along higher
supplier prices because
buyers are loyal to
differentiated brand
Bargaining Power
of Suppliers
Five Forces of
Competition
123. 123
Differentiation Strategy and the
Five Forces of Competition
Threat of New Entrants
Can defend against new
entrants because:
new products must surpass
proven products or,
new products must be at
least equal to performance
of proven products, but
offered at lower prices
Bargaining Power
of Suppliers
Five Forces of
Competition
124. 124
Differentiation Strategy and the
Five Forces of Competition
Threat of Substitute
Products
Well positioned relative to
substitutes because:
brand loyalty to a
differentiated product tends
to reduce customers’ testing
of new products or
switching brands
Bargaining Power
of Suppliers
Five Forces of
Competition
125. 125
Major Risks of Differentiation
Strategy
Customers may decide that the price
differential between the differentiated
product and the cost leader’s product is
too large
Means of differentiation may cease to
provide value for which customers are
willing to pay
126. 126
Major Risks of Differentiation
Strategy
Experience may narrow customer’s
perceptions of the value of differentiated
features of the firm’s products
Makers of counterfeit goods may attempt
to replicate differentiated features of the
firm’s products
127. 127
Focused Business-Level Strategies
A focus strategy must exploit a narrow
target’s differences from the balance of
the industry by:
– isolating a particular buyer group
– isolating a unique segment of a product
line
– concentrating on a particular
geographic market
– finding their “niche”
128. 128
Factors That May Drive Focused
Strategies
Large firms may overlook small niches
Firm may lack resources to compete in the
broader market
May be able to serve a narrow market
segment more effectively than can larger
industry-wide competitors
Focus may allow the firm to direct
resources to certain value chain activities
to build competitive advantage
129. 129
Major Risks of Focused Strategies
Firm may be “outfocused” by competitors
Large competitor may set its sights on
your niche market
Preferences of niche market may change
to match those of broad market
130. 130
Advantages of Integrated Strategy
A firm that successfully uses an
integrated cost leadership/differentiation
strategy should be in a better position to:
– adapt quickly to environmental changes
– learn new skills and technologies more
quickly
– effectively leverage its core
competencies while competing against
its rivals
131. 131
Benefits of Integrated Strategy
Successful firms using this strategy have
above-average returns
Firm offers two types of values to
customers
– some differentiated features (but less
than a true differentiated firm)
– relatively low cost (but now as low as
the cost leader’s price)
132. 132
Major Risks of Integrated Strategy
An integrated cost/differentiation business
level strategy often involves compromises
(neither the lowest cost nor the most
differentiated firm)
The firm may become “stuck in the
middle” lacking the strong commitment
and expertise that accompanies firms
following either a cost leadership or a
differentiated strategy
135. 135
Definitions
Competitors
– firms operating in the same market, offering
similar products and targeting similar
customers
Competitive rivalry
– the ongoing set of competitive actions and
responses occurring between competitors
– competitive rivalry influences an individual
firm’s ability to gain and sustain competitive
advantages
136. 136
Definitions
Competitive behavior
– the set of competitive actions and competitive
responses the firm takes to build or defend its
competitive advantages and to improve its
market position
Competitive dynamics
– the total set of actions and responses taken by
all firms competing within a market
137. 137
From Competitors to
Competitive Dynamics
Competitors
• Through competitive
behavior
• Competitive actions
• Competitive responses
• To gain an advantageous
market position
Competitive Dynamics
• Competitive actions and responses taken by all
firms competing in a market
Competitive
rivalry
Engage in
What results?
What results?
Why?
How?
138. 138
Effect of Competitive Rivalry on
a Firm’s Strategies
Success of a strategy is determined by:
– the firm’s initial competitive actions
– how well it anticipates competitors’ responses
to them
– how well the firm anticipates and responds to
its competitors’ initial actions
Competitive rivalry
– affects all types of strategies
– most dominant influence is on the firm’s
business-level strategy or strategies.
139. 139
A Model of Competitive
Rivalry
Competitive Analysis
• Market commonality
• Resource similarity
Drivers of Competitive
Behavior
• Awareness
• Motivation
• Ability
Interim Rivalry
• Likelihood of Attack
• First mover incentives
• Organizational size
• Quality
• Likelihood of Response
• Type of competitive action
• Reputation
• Market dependence
Outcomes
• Market position
• Financial performance
feedback
140. 140
Competitive Rivalry
Firms are mutually interdependent
– one firm’s competitive actions have noticeable
effects on competitors
– one firm’s competitive actions elicit
competitive responses from competitors
– competitors feel each other’s actions and
responses
Marketplace success is a function of both
individual strategies and the
consequences of their use
141. 141
Competitor Analysis
Competitor analysis
– a technique firms use to understand their
competitive environment. Along with the
general and industry environments, the
competitive environment comprises the firm’s
external environment
– a technique used to help the firm understand
its competitors
– the first step to being able to predict
competitors’ behavior in the form of its
competitive actions and responses
142. 142
Market Commonality
Market Commonality is concerned with
– the number of markets with which a firm and a
competitor are jointly involved
– the degree of importance of the individual
markets to each competitor
Most industries’ markets are somewhat
related in terms of
– technologies
– core competencies
Multimarket competition
– Firms competing in several markets
143. 143
Resource Similarity
Resource similarity
– the extent to which the firm’s tangible and
intangible resources are comparable to a
competitor’s in terms of both type and amount
Firms with similar types and amounts of
resources are likely to
– have similar strengths and weaknesses
– use similar strategies
Assessing resource similarity can be
difficult if critical resources are intangible
rather than tangible
144. 144
A Framework of Competitor
Analysis
Market
Commonality
High
Low
Low High
Resource
Similarity
The shaded area represents
degree of market commonality
between two firms
Resource endowment B
Resource endowment A
KEY
I
II
III IV
145. 145
Drivers of Competitive Actions
and Responses:
Awareness is the extent to which
competitors recognize the degree of
their mutual interdependence
– mutual interdependence results
from
• market commonality
• resource similarity
Awareness
Awareness
Drivers of competitive behavior
146. 146
Motivation
Drivers of Competitive Actions
and Responses:
Motivation concerns the firm’s
incentive
– to take action
– or to respond to a competitor’s
attack
– and relates to perceived gains and
losses
Awareness
Drivers of competitive behavior
Motivation
147. 147
Ability
Drivers of Competitive Actions
and Responses:
Ability relates
– to each firm’s resources
– the flexibility these resources
provide
Without available resources the firm
lacks the ability
– to attack a competitor
– to respond to the competitor’s
actions
Awareness
Drivers of competitive behavior
Motivation
Ability
148. 148
Drivers of Competitive Actions
and Responses:
A firm is more likely to attack the
rival with whom it has low market
commonality than the one with whom
it competes in multiple markets
Because of the high stakes of
competition under the condition of
market commonality, there is a high
probability that the attacked firm will
respond to its competitor’s action in
an effort to protect its position in one
or more markets
Market
commonality
Drivers of competitive behavior influenced by
Market Commonality
149. 149
Resource
similarity
Drivers of Competitive Actions
and Responses:
The greater the resource imbalance
between the acting firm and
competitors or potential responders,
the greater will be the delay in
response by the firm with a resource
disadvantage
When facing competitors with greater
resources or more attractive market
positions, firms should eventually
respond, no matter how challenging
the response
Drivers of competitive behavior influenced by
Market
commonality
Resource Similarity
150. 150
Competitive Rivalry
Competitive action
– a strategic or tactical action the firm takes to
build or defend its competitive advantages or
improve its market position
Competitive response
– a strategic or tactical action the firm takes to
counter the effects of a competitor’s
competitive action
151. 151
Strategic and Tactical Actions
Strategic action or a strategic response
– a market-based move that involves a
significant commitment of organizational
resources and is difficult to implement and
reverse
Tactical action or a tactical response
– market-based move that is taken to fine-tune a
strategy; it involves fewer resources and is
relatively easy to implement and reverse
152. 152
Factors Affecting Likelihood of
Attack:
First movers allocate funds for
– product innovation and
development
– aggressive advertising
– advanced research and
development
First movers can gain
– the loyalty of customers who may
become committed to the firm’s
goods or services
– market share that can be difficult
for competitors to take during
future competitive rivalry
First mover
incentives
First Mover Incentives
153. 153
Size
Factors Affecting Likelihood of
Attack:
Small firms are more likely
– to launch competitive actions
– to be quicker in doing so
Small firms are perceived as
– nimble and flexible competitors
– relying on speed and surprise to
defend their competitive
advantages or develop new ones
while engaged in competitive
rivalry
Small firms have the flexibility needed
to launch a greater variety of
competitive actions
First mover
incentives
Size
154. 154
Factors Affecting Likelihood of
Attack:
Large firms are likely to initiate more
competitive actions as well as
strategic actions during a given time
period
Large organizations commonly have
the slack resources required to
launch a larger number of total
competitive actions
First mover
incentives
Size
Size
“Think and act big and we’ll get smaller. Think and
act small and we’ll get bigger.”
- Herb Kelleher,
Former CEO, Southwest Airlines
155. 155
Quality
Factors Affecting Likelihood of
Attack:
Quality exists when the firm’s goods
or services meet or exceed
customers’ expectations
First mover
incentives
Size
Quality
Product quality dimensions include
– Performance
– Features
– Flexibility
– Durability
– Conformance
– Serviceability
– Aesthetics
– Perceived quality
156. 156
Quality
Factors Affecting Likelihood of
Attack:
Quality exists when the firm’s goods
or services meet or exceed
customers’ expectations
First mover
incentives
Size
Quality
Service quality dimensions include
– Timeliness
– Courtesy
– Consistency
– Convenience
– Completeness
– Accuracy
157. 157
Factors Affecting Likelihood of
Response
Firms study three factors to predict how a
competitor is likely to respond to
competitive actions
– type of competitive action
– reputation
– market dependence
158. 158
Factors Affecting Likelihood of
Response:
Strategic actions receive strategic
responses
Tactical responses are taken to
counter the effects of tactical actions
Strategic actions elicit fewer total
competitive responses
A competitor likely will respond
quickly to a tactical action
The time needed to implement and
assess a strategic action delays
competitors’ responses
Type of
competitive
action
Type of Competitive Action
159. 159
Reputation
Factors Affecting Likelihood of
Response:
An actor is the firm taking an action
or response
Reputation is the positive or negative
attribute ascribed by one rival to
another based on past competitive
behavior
The firm studies responses that a
competitor has taken previously when
attacked to predict likely responses
Type of
competitive
action
Reputation
160. 160
Market
dependence
Factors Affecting Likelihood of
Response:
Market dependence is
– the extent to which a firm’s
revenues or profits are derived
from a particular market
In general, firms can predict that
competitors with high market
dependence are likely to respond
strongly to attacks threatening their
market position
Type of
competitive
action
Reputation
Market Dependence
161. 161
Competition
Competitive Dynamics
– competitive dynamics concerns the ongoing
actions and responses taking place among all
firms competing within a market for
advantageous positions
Competitive Rivalry
– building and sustaining competitive
advantages are at the core of competitive
rivalry
– competitive advantages are the link to an
advantageous market position
162. 162
Strategic Conduct is Dynamic
• A firm’s strategic conduct is dynamic in
nature
• Actions and responses shape the
competitive positions of each firm’s
business level strategy
Firm B
Firm A
163. 163
Firm B
Firm A
Strategic Conduct is Dynamic
• Actions taken by one firm elicits
responses from competitors
• Competitive responses lead to additional
actions from the firm that acted
originally
Actions
Response
New Actions
New Response
164. 164
Competitive Dynamics:
Slow-cycle markets
– the firm’s competitive advantages
are shielded from imitation for long
periods of time
– imitation is costly
Competitive advantages are
sustainable in slow-cycle markets
A proprietary, one-of-a-kind
competitive advantage leads to
competitive success in a slow-cycle
market
Slow-cycle
markets
Slow-Cycle Markets
165. 165
Gradual Erosion of a Sustainable
Competitive Advantage
Returns
from
a
Sustainable
Competitive
Advantage
Time (Years)
0 5 10
Launch
Exploitation
Counterattack
166. 166
Fast-cycle
markets
Competitive Dynamics:
Fast-cycle markets
– the firm’s competitive advantages
aren’t shielded from imitation
– imitation happens quickly and
somewhat inexpensively
Competitive advantages aren’t
sustainable
Competitors use reverse engineering
to quickly imitate or improve on the
firm’s products
Non-proprietary technology is
diffused rapidly
Slow-cycle
markets
Fast-Cycle Markets
167. 167
Obtaining Temporary Advantages to
Create Sustained Advantage
Returns
from
a
Series
of
Replicable
Actions
Time (Years)
0 5 10 15
Launch
Exploitation
Counterattack
Firm has already moved
to next advantage
168. 168
Competitive Dynamics:
Standard-cycle markets
– the firm’s competitive advantages
may be shielded from imitation
– imitation is moderately costly
Competitive advantages are partially
sustainable if the firm is able to
continuously upgrade the quality of
its competitive advantages
Firms
– seek large market shares
– gain customer loyalty through
brand names
– carefully control operations
Slow-cycle
markets
Fast-cycle
markets
Standard-cycle
markets
Standard-Cycle Markets
171. 171
Two Levels of Strategy
A diversified company has two levels of strategy
1. Business-Level Strategy (Competitive Strategy)
How to create competitive advantage in each
business in which the company competes
- low cost - differentiation
- focused low cost - focused differentiation
- integrated low cost/
differentiation
2. Corporate-Level Strategy (Company-wide Strategy)
How to create value for the corporation as a whole
172. 172
Key Questions in
Corporate Strategy
1. What businesses should the corporation
be in?
2. How should the corporate office manage
the array of business units?
Corporate Strategy is
what makes the
corporate whole add up
to more than the sum of
its business unit parts
173. 173
Levels and Types of Diversification
Low Levels of Diversification
Single Business
> 95% of business from a single
business unit
Dominant Business
Between 70 and 95% of business
from a single business unit
174. 174
Related Constrained
<70% of revenues from dominant
business; all businesses share
product, technological and
distribution linkages
Levels and Types of Diversification
Moderate to High Levels of Diversification
175. 175
Related Linked (Mixed)
< 70% of revenues from dominant
business, and only limited links
exist
Levels and Types of Diversification
Moderate to High Levels of Diversification
176. 176
Levels and Types of Diversification
Unrelated
< 70% of revenue comes from the
dominant business, and there are
no common links between
businesses
Very High Levels of Diversification
177. 177
Reasons for Diversification
Reasons to Enhance Strategic
Competitiveness
• Economies of scope
• Market power
• Financial economics
Incentives
Resources
Managerial
Motives
181. 181
Value-creating Strategies of Diversification:
Operational and Corporate Readiness
Related Constrained
Diversification
Vertical Integration
(Market Power)
Unrelated
Diversification
(Financial Economies)
Both Operational and
Corporate Relatedness
(Rare Capability
and can Create
Diseconomies of
Scope)
Related Linked
Diversification
(Economies of
Scope)
Corporate Readiness: Transferring Skills into
Businesses Through Corporate Headquarters
Low High
Sharing:
Operational
Relatedness
Between
Businesses
Low
High
182. 182
Adding Value by Diversification
Diversification most effectively adds value
by either of two mechanisms:
– Economies of scope: cost savings attributed
to transferring the capabilities and competencies
developed in one business to a new business
– Market power: when a firm is able to sell its
products above the existing competitive level or
reduce the costs of its primary and support
activities below the competitive level, or both
185. 185
Sharing Activities:
Sharing activities often lowers costs or
raises differentiation
Sharing activities can lower costs if it:
– achieves economies of scale
– boosts efficiency of utilization
– helps move more rapidly down the Learning
Curve
Sharing activities can enhance potential
for or reduce the cost of differentiation
Must involve activities that are crucial to
competitive advantage
Key Characteristics
186. 186
Sharing Activities:
Strong sense of corporate identity
Clear corporate mission that emphasizes
the importance of integrating business
units
Incentive system that rewards more than
just business unit performance
Assumptions
188. 188
Transferring Core Competencies:
Exploits interrelationships among
divisions
Start with value chain analysis
– identify ability to transfer skills or expertise
among similar value chains
– exploit ability to transfer activities
Key Characteristics
189. 189
Transferring Core Competencies:
Transferring core competencies leads to
competitive advantage only if the
similarities among business units meet
the following conditions:
– activities involved in the businesses are
similar enough that sharing expertise is
meaningful
– transfer of skills involves activities which are
important to competitive advantage
– the skills transferred represent significant
sources of competitive advantage for the
receiving unit
Assumptions
190. 190
Related Diversification Strategies
– sharing activities
– transferring core competencies
Alternative Diversification
Strategies
Unrelated Diversification Strategies
– efficient internal capital market allocation
191. 191
Efficient Internal Capital Market
Allocation:
Firms pursuing this strategy frequently
diversify by acquisition:
– acquire sound, attractive companies
– acquired units are autonomous
– acquiring corporation supplies needed capital
– portfolio managers transfer resources from
units that generate cash to those with high
growth potential and substantial cash needs
– add professional management & control to
sub-units
– sub-unit managers compensation based on
unit results
Key Characteristics
192. 192
Efficient Internal Capital Market
Allocation:
Managers have more detailed knowledge
of firm relative to outside investors
Firm need not risk competitive edge by
disclosing sensitive competitive
information to investors
Firm can reduce risk by allocating
resources among diversified businesses,
although shareholders can generally
diversify more economically on their own
Assumptions
193. 193
Related Diversification Strategies
– sharing activities
– transferring core competencies
Unrelated Diversification Strategies
– efficient internal capital market allocation
Alternative Diversification
Strategies
– restructuring
194. 194
Restructuring:
Seek out undeveloped, sick or threatened
organizations or industries
Parent company (acquirer) intervenes and
frequently:
– changes sub-unit management team
– shifts strategy
– infuses firm with new technology
– enhances discipline by changing control
systems
– divests part of firm
– makes additional acquisitions to achieve
critical mass
Key Characteristics
195. 195
Restructuring:
Frequently sell unit after making one-time
changes since parent no longer adds
value to ongoing operations
Key Characteristics
196. 196
Restructuring:
Requires keen management insight in
selecting firms with depressed values or
unforeseen potential
Must do more than restructure companies
Need to initiate restructuring of industries
to create a more attractive environment
Assumptions
197. 197
Incentives to Diversify
External Incentives:
Relaxation of anti-trust regulation allows more
related acquisitions than in the past
Before 1986, higher taxes on dividends favored
spending retained earnings on acquisitions
After 1986, firms made fewer acquisitions with
retained earnings, shifting to the use of debt to
take advantage of tax deductible interest
payments
198. 198
Incentives to Diversify
Internal Incentives:
Poor performance may lead some firms to
diversify to attempt to achieve better returns
Firms may diversify to balance uncertain future
cash flows
Firms may diversify into different businesses in
order to reduce risk
199. 199
Resources and Diversification
Besides strong incentives, firms are more
likely to diversify if they have the
resources to do so
Value creation is determined more by
appropriate use of resources than
incentives to diversify
200. 200
Managerial Motives to Diversify
Managers have motives to diversify
– diversification increases size; size is
associated with executive compensation
– diversification reduces employment risk
– effective governance mechanisms may restrict
such motives
202. 202
Relationship Between Firm
Performance and Diversification
Incentives
Managerial
Motives
Resources
Diversification
Strategy
Firm
Performance
Internal
Governance
Strategy
Implementation
Capital Market
Intervention and the
Market for
Managerial Talent
205. 205
Mergers and Acquisitions
Merger: a strategy through which two firms
agree to integrate their operations on a
relatively co-equal basis
Acquisition: a strategy through which one firm
buys a controlling interest in another firm with
the intent of making the acquired firm a
subsidiary business within its own portfolio
Takeover: a special type of an acquisition
strategy wherein the target firm did not solicit the
acquiring firm’s bid
206. 206
Acquisitions
Reasons for Making Acquisitions
Increase
market power
Overcome
entry barriers
Cost of new
product development Increase speed
to market
Increase
diversification
Reshape firm’s
competitive scope
Lower risk compared
to developing new
products
Learn and develop
new capabilities
207. 207
Reasons for Making Acquisitions:
Factors increasing market power
– when a firm is able to sell its goods or services
above competitive levels or
– when the costs of its primary or support
activities are below those of its competitors
– usually is derived from the size of the firm and
its resources and capabilities to compete
Market power is increased by
– horizontal acquisitions
– vertical acquisitions
– related acquisitions
Increased Market Power
208. 208
Reasons for Making Acquisitions:
Barriers to entry include
– economies of scale in established competitors
– differentiated products by competitors
– enduring relationships with customers that
create product loyalties with competitors
acquisition of an established company
– may be more effective than entering the market
as a competitor offering an unfamiliar good or
service that is unfamiliar to current buyers
– provides a new entrant with immediate market
access
Overcome Barriers to Entry
209. 209
Reasons for Making Acquisitions:
Significant investments of a firm’s
resources are required to
– Develop new products internally
– introduce new products into the marketplace
Acquisition of a competitor may result in
– more predictable returns
– faster market entry
– rapid access to new capabilities
Cost of New Product Development and
Speed to Market
210. 210
Reasons for Making Acquisitions:
An acquisition’s outcomes can be
estimated more easily and accurately
compared to the outcomes of an internal
product development process
Therefore managers may view acquisitions
as lowering risk
Lower Risk Compared to Developing
New Products
211. 211
Reasons for Making Acquisitions:
It may be easier to develop and introduce
new products in markets currently served
by the firm
It may be difficult to develop new products
for markets in which a firm lacks experience
– it is uncommon for a firm to develop new
products internally to diversify its product lines
– acquisitions are the quickest and easiest way to
diversify a firm and change its portfolio of
business
Increased Diversification
212. 212
Reasons for Making Acquisitions:
Firms may use acquisitions to reduce their
dependence on one or more products or
markets
Reducing a company’s dependence on
specific markets alters the firm’s
competitive scope
Reshaping the Firms’ Competitive Scope
213. 213
Reasons for Making Acquisitions:
Acquisitions may gain capabilities that the
firm does not possess
Acquisitions may be used to
– acquire a special technological capability
– broaden a firm’s knowledge base
– reduce inertia
Learning and Developing New Capabilities
215. 215
Problems With Acquisitions
Integration challenges include
– melding two disparate corporate cultures
– linking different financial and control systems
– building effective working relationships
(particularly when management styles differ)
– resolving problems regarding the status of the
newly acquired firm’s executives
– loss of key personnel weakens the acquired
firm’s capabilities and reduces its value
Integration Difficulties
216. 216
Problems With Acquisitions
Evaluation requires that hundreds of
issues be closely examined, including
– financing for the intended transaction
– differences in cultures between the acquiring
and target firm
– tax consequences of the transaction
– actions that would be necessary to
successfully meld the two workforces
Ineffective due-diligence process may
– result in paying excessive premium for the
target company
Inadequate Evaluation of Target
217. 217
Problems With Acquisitions
Firm may take on significant debt to
acquire a company
High debt can
– increase the likelihood of bankruptcy
– lead to a downgrade in the firm’s credit rating
– preclude needed investment in activities that
contribute to the firm’s long-term success
Large or Extraordinary Debt
218. 218
Problems With Acquisitions
Synergy exists when assets are worth
more when used in conjunction with each
other than when they are used separately
Firms experience transaction costs when
they use acquisition strategies to create
synergy
Firms tend to underestimate indirect costs
when evaluating a potential acquisition
Inability to Achieve Synergy
219. 219
Problems With Acquisitions
Diversified firms must process more
information of greater diversity
Scope created by diversification may
cause managers to rely too much on
financial rather than strategic controls to
evaluate business units’ performances
Acquisitions may become substitutes for
innovation
Too Much Diversification
220. 220
Problems With Acquisitions
Managers in target firms may operate in a
state of virtual suspended animation
during an acquisition
Executives may become hesitant to make
decisions with long-term consequences
until negotiations have been completed
Acquisition process can create a short-
term perspective and a greater aversion to
risk among top-level executives in a target
firm
Managers Overly Focused on Acquisitions
221. 221
Problems With Acquisitions
Additional costs may exceed the benefits
of the economies of scale and additional
market power
Larger size may lead to more bureaucratic
controls
Formalized controls often lead to relatively
rigid and standardized managerial
behavior
Firm may produce less innovation
Too Large
222. 222
Attributes of Effective
Acquisitions
Attributes Results
Complementary
Assets or Resources
Buying firms with assets that meet current
needs to build competitiveness
Friendly
Acquisitions
Friendly deals make integration go more
smoothly
Careful Selection
Process
Deliberate evaluation and negotiations are
more likely to lead to easy integration and
building synergies
Maintain Financial
Slack
Provide enough additional financial
resources so that profitable projects would
not be foregone
223. 223
Attributes of Effective
Acquisitions
Attributes Results
Low-to-Moderate
Debt
Merged firm maintains financial flexibility
Flexibility Has experience at managing change and is
flexible and adaptable
Sustain Emphasis
on Innovation
Continue to invest in R&D as part of the
firm’s overall strategy
224. 224
Restructuring Activities
Downsizing
– Wholesale reduction of employees
Downscoping
– Selectively divesting or closing non-core
businesses
– Reducing scope of operations
– Leads to greater focus
Leveraged Buyout (LBO)
– A party buys a firm’s entire assets in order to
take the firm private.
227. 227
Strategy Implementation
Chapter 11
Organizational
Structure and
Controls
Chapter 10
Corporate
Governance
Chapter 12
Strategic
Leadership
Strategy Formulation
Strategic
Competitiveness
Above-Average
Returns
Strategic Intent
Strategic Mission
Chapter 2
The External
Environment
Chapter 3
The Internal
Environment
The Strategic
Management
Process
Feedback
Strategic
Inputs
Strategic
Actions
Chapter 13
Strategic
Entrepreneurship
Strategic
Outcomes
Chapter 6
Corporate-
Level Strategy
Chapter 5
Competitive Rivalry
and Competitive
Dynamics
Chapter 8
International
Strategy
Chapter 4
Business-Level
Strategy
Chapter 7
Acquisition and
Restructuring
Strategies
228. 228
Exporting
Licensing
Strategic
alliances
Acquisitions
Establishment of
a new subsidiary
International
business-level
strategy
Multidomestic
strategy
Global strategy
Transnational
strategy
Opportunities and Outcomes of
International Strategy
Increased market
size
Return on
investment
Economies of
scale and learning
Advantage in
location
Identify International
Opportunities
Explore Resources
and Capabilities
Use Core
Competence
International
Strategies Modes of Entry
229. 229
Better
performance
Innovation
Opportunities and Outcomes of
International Strategy: Continued
Exporting
Licensing
Strategic
alliances
Acquisitions
Establishment of
a new subsidiary
Use Core
Competence
Modes of Entry Management
problems and
risk
Management
problems and
risk
Strategic
Competitiveness
Outcomes
230. 230
International Strategy Life Cycle
Production Becomes
Standardized and is
Relocated to Low
Cost Countries
Product Demand
Develops and Firm
Exports Products
Firm Introduces
Innovation in
Domestic Market
Foreign
Competition
Begins Production
Firm Begins
Production Abroad
Selling Products
or Services
Outside a Firm’s
Domestic Market
231. 231
Motivations for International
Expansion
Increase Market Share
– domestic market may lack the size to support
efficient scale manufacturing facilities
Return on Investment
– large investment projects may require global
markets to justify the capital outlays
– weak patent protection in some countries
implies that firms should expand overseas
rapidly in order to preempt imitators
232. 232
Motivations for International
Expansion
Economies of Scale or Learning
– expanding size or scope of markets helps to
achieve economies of scale in manufacturing
as well as marketing, R & D or distribution
– can spread costs over a larger sales’ base
– increase profit per unit
Location Advantages
– low cost markets may aid in developing
competitive advantage
– may achieve better access to:
• Raw materials
• Lower cost labor
• Key customers
• Energy
234. 234
International Business-Level Strategy:
Determinants of National Advantage
Factors of production: the inputs necessary
to compete in any industry
– labor
– land
– natural resources
– capital
– infrastructure
– basic factors include natural and labor
resources
– advanced factors include digital communication
systems and educated workforce
235. 235
International Business-Level Strategy:
Determinants of National Advantage
Demand conditions: characterized by the
nature and size of buyers’ needs in the
home market for the industry’s goods or
services
– size of market segment can lead to scale-
efficient facilities
– efficiency can lead to domination of the
industry in other countries
– specialized demand may create opportunities
beyond national boundaries
236. 236
International Business-Level Strategy:
Determinants of National Advantage
Related and supporting industries:
supporting services, facilities, suppliers
and so on
– support in design
– support in distribution
– related industries as suppliers and buyers
237. 237
International Business-Level Strategy:
Determinants of National Advantage
Firm strategy, structure, and rivalry: the
pattern of strategy, structure, and rivalry
among firms
– common technical training
– methodological product and process
improvement
– cooperative and competitive systems
239. 239
International Corporate-Level
Strategy
Type of corporate strategy selected will
have an impact on the selection and
implementation of the business-level
strategies
Some corporate strategies provide
individual country units with flexibility to
choose their own strategies
Others dictate business-level strategies
from the home office and coordinate
resource sharing across units
240. 240
Multidomestic
strategy
International Corporate-Level
Strategy: Multidomestic Strategy
• Strategy and operating decisions are
decentralized to strategic business units (SBU)
in each country
• Products and services are tailored to local
markets
• Business units in one country are independent
of each other
• Assumes markets differ by country or regions
• Focus on competition in each market
• Prominent strategy among European firms
due to broad variety of cultures and markets
in Europe
241. 241
International Corporate-Level
Strategy: Global Strategy
Global
strategy
• Products are standardized across national
markets
• Decisions regarding business-level strategies
are centralized in the home office
• Strategic business units (SBU) are assumed to
be interdependent
• Emphasizes economies of scale
• Often lacks responsiveness to local markets
• Requires resource sharing and coordination
across borders (which also makes it difficult
to manage)
242. 242
Transnational
strategy
International Corporate-Level
Strategy: Transnational Strategy
• Seeks to achieve both global efficiency and
local responsiveness
• Difficult to achieve because of simultaneous
requirements
strong central control and coordination to
achieve efficiency
decentralization to achieve local market
responsiveness
• Must pursue organizational learning to
achieve competitive advantage
243. 243
Type of Entry Characteristics
Exporting High cost, low control
Licensing Low cost, low risk, little control, low
returns
Strategic alliances Shared costs, shared resources, shared
risks, problems of integration
Acquisition Quick access to new market, high cost,
complex negotiations, problems of
merging with domestic operations
New wholly owned
subsidiary
Complex, often costly, time consuming,
high risk, maximum control, potential
above-average returns
Global Market Entry: Choice of
Entry Mode
244. 244
Strategic Competitiveness
Outcomes: Returns
International diversification and returns:
firm expands the sales of its goods or services
across the borders of global regions and countries
into different geographic locations or markets
– may increase a firm’s returns
– such firms usually achieve the most positive
stock returns
– firm may achieve economies of scale and
experience, location advantages, increased
market size and opportunity to stabilize returns
245. 245
Strategic Competitiveness
Outcomes: Innovation
International diversification and innovation:
firm expands the sales of its goods or services
across the borders of global regions and countries
into different geographic locations or markets
– potentially greater returns on innovations
(larger markets)
– generate additional resources for investment in
innovation
– exposed to new products and processes in
international markets, generates additional
knowledge leading to innovations
246. 246
Risks in an International
Environment
Political Risks Economic Risks
Political risks include
• instability in national governments
• war, both civil and international
• potential nationalization of a firm’s resources
Political Risks
247. 247
Risks in an International
Environment
Economic Risks
Economic risks are interdependent with political
risks and include
• differences and fluctuations in the value of different
currencies
• differences in prevailing wage rates
• difficulties in enforcing property rights
• unemployment
Political Risks
248. 248
Limits to International Expansion:
Management Problems
Cost of coordination across diverse
geographical business units
Institutional and cultural barriers
Understanding strategic intent of
competitors
The overall complexity of competition
251. 251
Cooperative Strategy
Cooperative strategy is a strategy in which
firms
– work together
– to achieve a shared objective
Cooperating with other firms is a strategy
that
– creates value for a customer
– exceeds the cost of constructing customer
value in other ways
– establishes a favorable position relative to
competition
252. 252
Strategic Alliance
A strategic alliance is a cooperative
strategy in which
– firms combine some of their resources and
capabilities
– to create a competitive advantage
A strategic alliance involves
– exchange and sharing of resources and
capabilities
– co-development or distribution of goods or
services
254. 254
Types of Cooperative Strategies
Joint venture: two or more firms create an
independent company by combining parts
of their assets
Equity strategic alliance: partners who
own different percentages of equity in a
new venture
Nonequity strategic alliances: contractual
agreements given to a company to supply,
produce, or distribute a firm’s goods or
services without equity sharing
255. 255
Market Reason
Slow Cycle • Gain access to a restricted market
• Establish a franchise in a new market
• Maintain market stability (e.g.,
establishing standards)
Reasons for Strategic Alliances
by Market Type
256. 256
Market Reason
Fast Cycle • Speed up development of new goods or
service
• Speed up new market entry
• Maintain market leadership
• Form an industry technology standard
• Share risky R&D expenses
• Overcome uncertainty
Reasons for Strategic Alliances
by Market Type
257. 257
Market Reason
Standard Cycle • Gain market power (reduce industry
overcapacity)
• Gain access to complementary resources
• Establish economies of scale
• Overcome trade barriers
• Meet competitive challenges from other
competitors
• Pool resources for very large capital
projects
• Learn new business techniques
Reasons for Strategic Alliances
by Market Type
258. 258
Business-Level Cooperative
Strategies:
Complementary
Alliances
• complementary strategic alliances
are designed to take advantage of
market opportunities by combining
partner firms’ assets in
complementary ways to create new
value
– these include distribution, supplier
or outsourcing alliances where
firms rely on upstream or
downstream partners to build
competitive advantage
Complementary Strategic Alliances
259. 259
Business-Level Cooperative
Strategies:
Primary Activities
Support
Activities
Service
Marketing & Sales
Outbound Logistics
Operations
Inbound Logistics
Firm
Infrastructure
Human
Resource
Mgmt.
Technological
Development
Procurement
Primary Activities
Support
Activities
Service
Marketing & Sales
Outbound Logistics
Operations
Inbound Logistics
Firm
Infrastructure
Human
Resource
Mgmt.
Technological
Development
Procurement
Vertical
Alliance
Supplier
• vertical complementary
strategic alliance is formed
between firms that agree to
use their skills and
capabilities in different stages
of the value chain to create
value for both firms
• outsourcing is one example
of this type of alliance
Buyer
Complementary Strategic Alliances
260. 260
Business-Level Cooperative
Strategies:
Primary Activities
Support
Activities
Service
Marketing & Sales
Outbound Logistics
Operations
Inbound Logistics
Firm
Infrastructure
Human
Resource
Mgmt.
Technological
Development
Procurement
Primary Activities
Support
Activities
Service
Marketing & Sales
Outbound Logistics
Operations
Inbound Logistics
Firm
Infrastructure
Human
Resource
Mgmt.
Technological
Development
Procurement
Horizontal Alliance
Buyer
Potential Competitors
• horizontal complementary strategic alliance is formed
between partners who agree to combine their resources and
skills to create value in the same stage of the value chain
• focus on long-term product development and distribution
opportunities
• the partners may become competitors
• requires a great deal of trust between the partners
Buyer
Complementary Strategic Alliances
261. 261
Business-Level Cooperative
Strategies:
• competition response strategic
alliances occur when firms join
forces to respond to a strategic
action of another competitor
• because they can be difficult to
reverse and expensive to operate,
competition response strategic
alliances are primarily formed to
respond to strategic rather than
tactical actions
Competition Response Alliances
Competition
Response Alliances
Complementary
Alliances
262. 262
Business-Level Cooperative
Strategies:
• uncertainty reducing strategic
alliances are used to hedge against
risk and uncertainty
• these alliances are most noticed in
fast-cycle markets
• alliance may be formed to reduce
the uncertainty associated with
developing new product or
technology standards
Uncertainty Reducing Alliances
Competition
Response Alliances
Uncertainty
Reducing Alliances
Complementary
Alliances
263. 263
Business-Level Cooperative
Strategies:
• competition reducing strategic
alliances may be created to avoid
destructive or excessive competition
• explicit collusion exists when firms
directly negotiate production output
and pricing agreements in order to
reduce competition (illegal)
• tacit collusion exists when several
firms in an industry indirectly
coordinate their production and
pricing decisions by observing each
other’s competitive actions and
responses
Competition Reducing Alliances
Competition Reducing
Alliances
Competition
Response Alliances
Uncertainty
Reducing Alliances
Complementary
Alliances
264. 264
Business-Level Cooperative
Strategies:
• mutual forbearance is a form of tacit
collusion in which firms avoid
competitive attacks against those
rivals they meet in multiple markets
• competition reducing strategic
alliances may require governments
to find ways to permit collaboration
among rivals without violating
antitrust laws
Competition Reducing Alliances
Competition Reducing
Alliances
Competition
Response Alliances
Uncertainty
Reducing Alliances
Complementary
Alliances
265. 265
Corporate-Level Cooperative
Strategies
• Corporate-level cooperative strategies are
designed to facilitate product and/or
market diversification
- diversifying strategic alliance
- synergistic strategic alliance
- franchising
• Diversifying alliances and synergistic
alliances allow firms
- to grow and diversify their operations
- through a means other than a merger or
acquisition
266. 266
Corporate-Level Cooperative
Strategies:
Diversifying
Alliances
• diversifying strategic alliance
allows a firm to expand into new
product or market areas without
completing a merger or an
acquisition
• provides some of the potential
synergistic benefits of a merger or
acquisition, but with less risk and
greater levels of flexibility
• permits a “test” of whether a future
merger between the partners would
benefit both parties
Diversifying Alliances
267. 267
Corporate-Level Cooperative
Strategies:
• synergistic strategic alliances create
joint economies of scope between
two or more firms
• create synergy across multiple
functions or multiple businesses
between partner firms
Synergistic
Alliances
Synergistic Alliances
Diversifying
Alliances
268. 268
Corporate-Level Cooperative
Strategies:
• franchising spreads risks and uses
resources, capabilities, and
competencies without merging or
acquiring another company
• contractual relationship concerning
the franchise that is developed
between two parties, the franchisee
and the franchisor
• an alternative to pursuing growth
through mergers and acquisitions
Franchising
Franchising
Diversifying
Alliances
Synergistic
Alliances
269. 269
International Cooperative
Strategies
Cross-border strategic alliance
– an international cooperative strategy in which
firms with headquarters in different nations
combine some of their resources and
capabilities to create a competitive advantage
– a firm may form cross-border strategic
alliances to leverage core competencies that
are the foundation of its domestic success to
expand into international markets
270. 270
International Cooperative
Strategies
Allows risk sharing by reducing financial
investment
Host partner knows local market and
customs
International alliances can be difficult to
manage due to differences in management
styles, cultures or regulatory constraints
Must gauge partner’s strategic intent so
they do not gain access to important
technology and become a competitor
271. 271
Network Cooperative Strategies
A network strategy is a cooperative
strategy wherein several firms agree to
form multiple partnerships to achieve
shared objectives
– stable alliance network
– dynamic alliance network
Effective social relationships and
interactions among partners are keys to a
successful network cooperative strategy
272. 272
Network Cooperative Strategies:
Stable Alliance
Network
• long term relationships that often
appear in mature industries where
demand is relatively constant and
predictable
• stable networks are built for
exploitation of the economies
available between firms
Stable Alliance Network
273. 273
Network Cooperative Strategies:
Dynamic Alliance
Network
• arrangements that evolve in
industries with rapid technological
change leading to short product life
cycles
• primarily used to stimulate rapid,
value-creating product innovations
and subsequent successful market
entries
• purpose is often exploration of new
ideas
Dynamic Alliance Network
Stable Alliance
Network
274. 274
Competitive Risks with
Cooperative Strategies
Competitive
Risks
• Partner may act opportunistically
• Misrepresentation of competencies brought to the
partnership
• Partner fails to make committed resources and
capabilities available to its partners
• Firm may make investments that are specific to the
alliance while its partner does not
275. 275
Competitive Risks with
Cooperative Strategies
Risk and Asset
Management
Approaches
Competitive
Risks
• Manage the balance between learning from partners while
protecting knowledge and sources of competitive advantages
from excessive learning by partners
• Assign managerial responsibility for a firm’s cooperative
strategies to a high-level executive or team
• Specify resources and capabilities that will be shared and those
that will not be shared (detailed contracts and monitoring)
• Develop trusting relationships
276. 276
Approaches for Managing
Cooperative Strategies
cost minimization
– formal contracts specify how the cooperative
strategy is to be monitored and how partner
behavior is to be controlled
opportunity maximization
– maximize partnership’s value-creation
opportunities
– partners take advantage of unexpected
opportunities to learn from each other and to
explore additional marketplace possibilities
– fewer formal, limiting, contracts
277. 277
Competitive Risks with
Cooperative Strategies
Risk and Asset
Management
Approaches
Competitive
Risks
Desired
Outcome
• Creating value
• Above-average
returns
279. 279
Strategy Implementation
Chapter 10
Corporate
Governance
Strategy Formulation
Strategic
Competitiveness
Above-Average
Returns
Strategic Intent
Strategic Mission
Chapter 2
The External
Environment
Chapter 3
The Internal
Environment
The Strategic
Management
Process
Feedback
Strategic
Inputs
Strategic
Actions
Strategic
Outcomes
Chapter 6
Corporate-
Level Strategy
Chapter 9
Cooperative
Strategy
Chapter 5
Competitive Rivalry
and Competitive
Dynamics
Chapter 8
International
Strategy
Chapter 4
Business-Level
Strategy
Chapter 7
Acquisition and
Restructuring
Strategies
280. 280
Corporate Governance
Corporate governance is
– a relationship among stakeholders that is used
to determine and control the strategic direction
and performance of organizations
– concerned with identifying ways to ensure that
strategic decisions are made effectively
– used in corporations to establish order between
the firm’s owners and its top-level managers
281. 281
Corporate Governance
Mechanisms
Ownership concentration
– relative amounts of stock owned
by individual shareholders and
institutional investors
Board of Directors
– individuals responsible for
representing the firm’s owners by
monitoring top-level managers’
strategic decisions
Internal Governance Mechanisms
282. 282
Corporate Governance
Mechanisms
Executive Compensation
– use of salary, bonuses, and long-
term incentives to align managers’
interests with shareholders’
interests
Monitoring by top-level managers
– they may obtain Board seats (not
in financial institutions)
– they may elect Board
representatives
Internal Governance Mechanisms
283. 283
Corporate Governance
Mechanisms
Market for Corporate Control
– the purchase of a firm that is
underperforming relative to
industry rivals in order to improve
its strategic competitiveness
External Governance Mechanisms