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In Defense of 
Imprecision 
Why Traditional Approaches to Data 
Visualization are Changing 
© 
Copyright 
2014 
GroupVisual.io. 
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rights 
reserved. 
Boston Data Festival 2014 
Mark Schindler
ACCURACY AND PRECISION 
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2014 
GroupVisual.io. 
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2 
rights 
reserved.
1. Business data may not be 
precise to begin with 
• Not captured in ideal lab conditions 
• May be flaky (sensors not working…) 
• May be soft/unstructured 
• Opinions, narrative… 
• Merged from multiple systems that may disagree 
• May require interpretation (cultural issues?) 
2. Precision may not be 
desirable 
• Too much precision can produce clutter and 
impede understanding 
• “The forest for the trees” 
© 
Copyright 
2014 
GroupVisual.io. 
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3 
rights 
reserved.
1. Decisions are often 
represented as rational 
OODA loop* 
© 
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2014 
GroupVisual.io. 
All 
4 
rights 
reserved. 
Observe 
the collection of 
data by means of 
the senses 
Orient 
the analysis and 
synthesis of data 
to form one's 
current mental 
perspective 
Decide 
the determination 
of a course of 
action based on 
one's current 
mental 
perspective 
Act 
the physical 
playing-out of 
decisions 
*developed by military strategist and USAF Colonel John Boyd-- 
http://en.wikipedia.org/wiki/John_Boyd_(military_strategist)
2. Emotions are necessary to 
help us make decisions 
Somatic marker 
hypothesis 
Antonio Damasio 
Without emotion, decision-making 
is virtually 
impossible. 
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Copyright 
2014 
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rights 
reserved. 
http://en.wikipedia.org/wiki/ 
Somatic_marker_hypothesis
3. Subjectivity and bias 
are desirable* 
Why? We evaluate everything in relation to our expectations, goals 
and our capacity to act 
• Expectations 
• “It took 4 days for the shipment to arrive” but we understand it 
differently based on our expectations: 
• “I was promised it in 2 days, it’s 2 days late dammit!” 
• “I thought it would be 8 days, this is fantastic!” 
• Goals 
• We were hoping to get the majority of the votes, we actually 
got 65%! 
• Capacity to act 
• We had budgeted $1.5M for this project. Now I’m 
understanding it’s going to cost $2M 
© 
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2014 
GroupVisual.io. 
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rights 
reserved. 
*In the context of decision-making…
for decision making 
CONTEXT TRUMPS 
CONTENT
the circumstances that form the setting for an event, 
statement or idea, and in terms of which it can be fully 
understood and assessed 
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2014 
GroupVisual.io. 
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8 
rights 
reserved.
Context 
© 
Copyright 
2014 
GroupVisual.io. 
All 
9 
rights 
reserved. 
Orient 
the analysis and 
synthesis of data 
to form one's 
current mental 
perspective 
Observe 
the collection of 
data by means of 
the senses 
Decide 
the determination 
of a course of 
action based on 
one's current 
mental 
perspective 
Act 
the physical 
playing-out of 
decisions
Goals may precede the process 
Observe 
the collection of 
data by means of 
the senses 
© 
Copyright 
2014 
GroupVisual.io. 
All 
10 
rights 
reserved. 
Decide 
the determination 
of a course of 
action based on 
one's current 
mental 
perspective 
Act 
the physical 
playing-out of 
decisions 
Orient 
the analysis and 
synthesis of data 
to form one's 
current mental 
perspective 
Goals
Principle 
Maximize context 
Minimize attention load 
© 
Copyright 
2014 
GroupVisual.io. 
All 
11 
rights 
reserved.
Minimize attention demand 
http://darkhorseanalytics.com/blog/wp-content/uploads/2014/08/data-ink.gif 
© 
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2014 
GroupVisual.io. 
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12 
rights 
reserved.
Context and Attention Demand 
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2014 
GroupVisual.io. 
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rights 
reserved.
1. Normative context 
2. Metaphoric context 
3. Personalized context 
© 
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2014 
GroupVisual.io. 
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14 
rights 
reserved.
1. Normative context 
2. Metaphoric context 
3. Personalized context 
© 
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2014 
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15 
rights 
reserved.
Example: Sales figures for 5 regions 
16 
What does 
this tell me? 
Northeast 
Southeast 
Southwest 
Pacific 
Midwest
Normative context added 
17 
Sales goal 
Northeast 
Southeast 
Southwest 
Pacific 
Midwest
Difference highlighted 
18 
Some regions 
exceeded the 
sales goal 
Northeast 
Southeast 
Southwest 
Pacific 
Midwest
Difference highlighted 
19 
Some failed 
to make it 
Northeast 
Southeast 
Southwest 
Pacific 
Midwest
Question: Which regions are lagging? 
20 
Northeast 
Southeast 
Southwest 
Pacific 
Midwest 
SW, MW and 
Pac territories 
are, on 
average, 12% 
behind plan
What is the right amount of 
normative context? 
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2014 
GroupVisual.io. 
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rights 
reserved.
Too little? 
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2014 
GroupVisual.io. 
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rights 
reserved.
Too much? 
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2014 
GroupVisual.io. 
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rights 
reserved.
About right? 
© 
Copyright 
2014 
GroupVisual.io. 
All 
24 
rights 
reserved.
1. Normative context 
2. Metaphoric context 
3. Personalized context 
© 
Copyright 
2014 
GroupVisual.io. 
All 
25 
rights 
reserved.
Metaphor
© 
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2014 
GroupVisual.io. 
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rights 
reserved.
Metaphor 
© 
Copyright 
2014 
GroupVisual.io. 
All 
28 
rights 
reserved.
Rising Tides Susan Israel
Rising Tides
Rising Tides
1. Normative context 
2. Metaphoric context 
3. Personalized context 
© 
Copyright 
2014 
GroupVisual.io. 
All 
32 
rights 
reserved.
Rent v Buy calculator 
http://www.nytimes.com/interactive/2014/upshot/buy-rent-calculator.html?_r=0 
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2014 
GroupVisual.io. 
All 
42 
rights 
reserved.
© 
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2014 
GroupVisual.io. 
All 
43 
rights 
reserved.
© 
Copyright 
2014 
GroupVisual.io. 
All 
44 
rights 
reserved.
© 
Copyright 
2014 
GroupVisual.io. 
All 
45 
rights 
reserved.
© 
Copyright 
2014 
GroupVisual.io. 
All 
46 
rights 
reserved.
© 
Copyright 
2014 
GroupVisual.io. 
All 
47 
rights 
reserved.
© 
Copyright 
2014 
GroupVisual.io. 
All 
48 
rights 
reserved.
© 
Copyright 
2014 
GroupVisual.io. 
All 
49 
rights 
reserved.
© 
Copyright 
2014 
GroupVisual.io. 
All 
50 
rights 
reserved.
© 
Copyright 
2014 
GroupVisual.io. 
All 
51 
rights 
reserved.
Questions to ask 
ourselves 
• What is the right kind of context, for the situation at 
hand? 
• Are we seeing a meaningful pattern that helps us 
understand what to do? 
• Have we removed all unnecessarily distracting data 
ink? 
• Would it make sense to sacrifice some precision 
and objectivity to get to a picture that aligns and 
motivates us? 
• Are we seeing what’s really important and relevant 
to us and our situation? 
© 
Copyright 
2014 
GroupVisual.io. 
All 
52 
rights 
reserved.
Thank You 
© 
Copyright 
2014 
GroupVisual.io. 
All 
53 
rights 
reserved. 
Mark Schindler 
mschindler@groupvisual.io 
@glyphr

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In Defense of Imprecision: Why Traditional Approaches to Data Visualization are Changing

  • 1. In Defense of Imprecision Why Traditional Approaches to Data Visualization are Changing © Copyright 2014 GroupVisual.io. All rights reserved. Boston Data Festival 2014 Mark Schindler
  • 2. ACCURACY AND PRECISION © Copyright 2014 GroupVisual.io. All 2 rights reserved.
  • 3. 1. Business data may not be precise to begin with • Not captured in ideal lab conditions • May be flaky (sensors not working…) • May be soft/unstructured • Opinions, narrative… • Merged from multiple systems that may disagree • May require interpretation (cultural issues?) 2. Precision may not be desirable • Too much precision can produce clutter and impede understanding • “The forest for the trees” © Copyright 2014 GroupVisual.io. All 3 rights reserved.
  • 4. 1. Decisions are often represented as rational OODA loop* © Copyright 2014 GroupVisual.io. All 4 rights reserved. Observe the collection of data by means of the senses Orient the analysis and synthesis of data to form one's current mental perspective Decide the determination of a course of action based on one's current mental perspective Act the physical playing-out of decisions *developed by military strategist and USAF Colonel John Boyd-- http://en.wikipedia.org/wiki/John_Boyd_(military_strategist)
  • 5. 2. Emotions are necessary to help us make decisions Somatic marker hypothesis Antonio Damasio Without emotion, decision-making is virtually impossible. © Copyright 2014 GroupVisual.io. All 5 rights reserved. http://en.wikipedia.org/wiki/ Somatic_marker_hypothesis
  • 6. 3. Subjectivity and bias are desirable* Why? We evaluate everything in relation to our expectations, goals and our capacity to act • Expectations • “It took 4 days for the shipment to arrive” but we understand it differently based on our expectations: • “I was promised it in 2 days, it’s 2 days late dammit!” • “I thought it would be 8 days, this is fantastic!” • Goals • We were hoping to get the majority of the votes, we actually got 65%! • Capacity to act • We had budgeted $1.5M for this project. Now I’m understanding it’s going to cost $2M © Copyright 2014 GroupVisual.io. All 6 rights reserved. *In the context of decision-making…
  • 7. for decision making CONTEXT TRUMPS CONTENT
  • 8. the circumstances that form the setting for an event, statement or idea, and in terms of which it can be fully understood and assessed © Copyright 2014 GroupVisual.io. All 8 rights reserved.
  • 9. Context © Copyright 2014 GroupVisual.io. All 9 rights reserved. Orient the analysis and synthesis of data to form one's current mental perspective Observe the collection of data by means of the senses Decide the determination of a course of action based on one's current mental perspective Act the physical playing-out of decisions
  • 10. Goals may precede the process Observe the collection of data by means of the senses © Copyright 2014 GroupVisual.io. All 10 rights reserved. Decide the determination of a course of action based on one's current mental perspective Act the physical playing-out of decisions Orient the analysis and synthesis of data to form one's current mental perspective Goals
  • 11. Principle Maximize context Minimize attention load © Copyright 2014 GroupVisual.io. All 11 rights reserved.
  • 12. Minimize attention demand http://darkhorseanalytics.com/blog/wp-content/uploads/2014/08/data-ink.gif © Copyright 2014 GroupVisual.io. All 12 rights reserved.
  • 13. Context and Attention Demand © Copyright 2014 GroupVisual.io. All 13 rights reserved.
  • 14. 1. Normative context 2. Metaphoric context 3. Personalized context © Copyright 2014 GroupVisual.io. All 14 rights reserved.
  • 15. 1. Normative context 2. Metaphoric context 3. Personalized context © Copyright 2014 GroupVisual.io. All 15 rights reserved.
  • 16. Example: Sales figures for 5 regions 16 What does this tell me? Northeast Southeast Southwest Pacific Midwest
  • 17. Normative context added 17 Sales goal Northeast Southeast Southwest Pacific Midwest
  • 18. Difference highlighted 18 Some regions exceeded the sales goal Northeast Southeast Southwest Pacific Midwest
  • 19. Difference highlighted 19 Some failed to make it Northeast Southeast Southwest Pacific Midwest
  • 20. Question: Which regions are lagging? 20 Northeast Southeast Southwest Pacific Midwest SW, MW and Pac territories are, on average, 12% behind plan
  • 21. What is the right amount of normative context? © Copyright 2014 GroupVisual.io. All 21 rights reserved.
  • 22. Too little? © Copyright 2014 GroupVisual.io. All 22 rights reserved.
  • 23. Too much? © Copyright 2014 GroupVisual.io. All 23 rights reserved.
  • 24. About right? © Copyright 2014 GroupVisual.io. All 24 rights reserved.
  • 25. 1. Normative context 2. Metaphoric context 3. Personalized context © Copyright 2014 GroupVisual.io. All 25 rights reserved.
  • 27. © Copyright 2014 GroupVisual.io. All 27 rights reserved.
  • 28. Metaphor © Copyright 2014 GroupVisual.io. All 28 rights reserved.
  • 32. 1. Normative context 2. Metaphoric context 3. Personalized context © Copyright 2014 GroupVisual.io. All 32 rights reserved.
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  • 42. Rent v Buy calculator http://www.nytimes.com/interactive/2014/upshot/buy-rent-calculator.html?_r=0 © Copyright 2014 GroupVisual.io. All 42 rights reserved.
  • 43. © Copyright 2014 GroupVisual.io. All 43 rights reserved.
  • 44. © Copyright 2014 GroupVisual.io. All 44 rights reserved.
  • 45. © Copyright 2014 GroupVisual.io. All 45 rights reserved.
  • 46. © Copyright 2014 GroupVisual.io. All 46 rights reserved.
  • 47. © Copyright 2014 GroupVisual.io. All 47 rights reserved.
  • 48. © Copyright 2014 GroupVisual.io. All 48 rights reserved.
  • 49. © Copyright 2014 GroupVisual.io. All 49 rights reserved.
  • 50. © Copyright 2014 GroupVisual.io. All 50 rights reserved.
  • 51. © Copyright 2014 GroupVisual.io. All 51 rights reserved.
  • 52. Questions to ask ourselves • What is the right kind of context, for the situation at hand? • Are we seeing a meaningful pattern that helps us understand what to do? • Have we removed all unnecessarily distracting data ink? • Would it make sense to sacrifice some precision and objectivity to get to a picture that aligns and motivates us? • Are we seeing what’s really important and relevant to us and our situation? © Copyright 2014 GroupVisual.io. All 52 rights reserved.
  • 53. Thank You © Copyright 2014 GroupVisual.io. All 53 rights reserved. Mark Schindler mschindler@groupvisual.io @glyphr